# What is Tidio used for?

What is Tidio used for?

##### Post Metadata
- Posted at: over 2 years ago
- Author title: Pinned by G2 as a common question
- Net upvotes: 1


## Comments
### Comment 1

Tidio is a live chat platform that is used by businesses to improve their customer communication and engagement. It allows businesses to communicate with their customers in real-time through a website chat, Facebook Messenger, and email. 

Tidio provides a variety of features, including customizable chatbots, chat history and analytics, customer tracking and segmentation, and integration with popular e-commerce platforms and website builders like Shopify, WordPress, and Squarespace. 

Overall, Tidio is used as a tool to improve customer experience, increase customer satisfaction, and ultimately drive more sales and revenue for businesses.

##### Comment Metadata
- Posted at: almost 2 years ago
- Author title: Systems Administrator | Full Stack Developer | Linux &amp; Web Hosting Specialist



### Comment 2

I have used tidio to make chat conversations with my customers in my wordpress website.

##### Comment Metadata
- Posted at: over 2 years ago
- Author title: BIM &amp;amp; Piping Engineer @ SITED Tunisia



### Comment 3

Tidio is a live chat software.

##### Comment Metadata
- Posted at: over 2 years ago
- Author title: Insurance Agency Owner




## Related Product
[Tidio](https://www.g2.com/products/tidio/reviews)

## Related Category
[Live Chat](https://www.g2.com/categories/live-chat)

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