![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.")
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Michael B.

Insurance Agent/Co-Owner

Small-Business (50 or fewer emp.)

6/11/2026

"Powerful Keyword Campaigns and Message Tagging for Clearer Client Metrics"

5/5

What do you like best about Text Request?

I love that I can use keywords to make separate campaigns and also tag messages so that we can run metrics on who is handling each client that reaches out. Review collected by and hosted on G2.com.

What do you dislike about Text Request?

The app and website is a little glitchy, a little funky. There is definitely room for improvement when it comes to the organization of data and customers. Especially once we are done with the client, we should be able to clear them or archive them from our view. I would also like to be able to integrate with Agency Zoom. We currently have all of our other leads come through there, and then AZ works with everything else, so the customer would be entered there automatically when the text comes through and then gets brought through all stages until completion. Review collected by and hosted on G2.com.

What problems is Text Request solving and how is that benefiting you?

The problem we had was connecting our dealer referrals directly from each dealer IOT track that metric, and reward the dealerships sending us the most business. With text request it made it easier to incentivize our dealers which will ultimately save us money on paid leads that are only warm at best. Review collected by and hosted on G2.com.

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Response from Ramey Miller of Text Request

[Editedit](https://www.g2.com/survey_responses/text-request-review-12950921/official_response/edit)

Michael, Thank you for taking the time to leave us a review. I'll pass on your integration request to our Product team.

Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 955 reviewers think of Text Request

4.6 out of 5 · Verified reviews from real users

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