![Bethany V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bethany V.")
BV

Bethany V.

Owner

Small-Business (50 or fewer emp.)

6/28/2026

"Textedly Is Easy to Use with truly Top-Tier Customer Support"

5/5

What do you like best about Textedly?

I was in a bind looking for a texting solution. I found textedly with Google and figured I would give them a try. It’s so easy to use and their customer support is top notch. Nicole called me and helped walk me through understanding how to use everything and even called me the next day to check in and make sure I was still good. Paige through the live chat was also incredibly helpful answering any questions I had as I was learning how to use everything. Their support is top tier as well as the ease of use of the program. I’m so impressed! Review collected by and hosted on G2.com.

What do you dislike about Textedly?

So far, I don’t like that I can’t change the labels on the dynamic fields. Being an appointment call center, I have to use the fields for other things and try to remember what is what. That is a major challenge for appointment reminders. Review collected by and hosted on G2.com.

What problems is Textedly solving and how is that benefiting you?

I need to send out bulk texts to different people with different appointment dates, times and locations. The dynamic fields relieve a huge burden for me with still being able to send mass texts. Review collected by and hosted on G2.com.

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Response from Emily O. of Textedly

[Editedit](https://www.g2.com/survey_responses/textedly-review-13041290/official_response/edit)

Hi Bethany,

Thank you for sharing your positive experience with Textedly and our customer support team. We're glad to hear that our platform has been beneficial for your appointment reminders. Your feedback is valuable to us, and we appreciate your input. Thank you for choosing Textedly!

Best,

Emily

Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.6 out of 5 · Verified reviews from real users

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