Introducing G2.ai, the future of software buying.Try now

Best Medical Billing Software

Emma Stein
ES
Researched and written by Emma Stein

Medical billing software is used by medical organizations to create and manage invoices for the services they provide. Healthcare institutions require industry-specific billing features, as medical invoicing varies according to patient diagnostic, treatment, and healthcare coverage.

Medical billing software ensures compliance with healthcare regulations like the Health Insurance Portability and Accountability Act (HIPAA). Additionally, these solutions can enhance the accuracy and speed of the billing process for healthcare organizations. Some advanced solutions also provide functionality for revenue management or profitability analysis.

Medical billing software must integrate with medical practice management software, which holds patient information, and accounting software, which processes payments. Integration with benefit carriers is also necessary for electronic invoices or claim submissions.

Some medical billing companies sell their own software and provide a range of outsourced medical billing and revenue cycle management services like insurance verification, prior authorization, medical coding, claim submissions, patient billing, collections, denial management, electronic claim submission, and accounts receivable management.

To qualify for inclusion in the Medical Billing category, a product must:

Generate invoices for multiple treatments, medication, radiology, or lab tests
Send bills electronically to patients, other medical providers, or insurance companies
Manage the claim process from capture to reimbursement
Include features for automated matching between invoices and orders
Show More
Show Less

Featured Medical Billing Software At A Glance

ChiroTouch
Sponsored
Leader:
Highest Performer:
Easiest to Use:
Top Trending:
Show LessShow More
Highest Performer:
Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

Coming Soon
Get Trending Medical Billing Products in Your Inbox

A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.

Sample Trending Products Newsletter
No filters applied
208 Listings in Medical Billing Available
(493)4.5 out of 5
1st Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. Whether you’re a solo practitioner or part of a team, Carepatron h

    Users
    • Therapist
    • Owner
    Industries
    • Mental Health Care
    • Health, Wellness and Fitness
    Market Segment
    • 90% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Carepatron is a software platform designed to streamline tasks such as scheduling, billing, and document management for healthcare providers.
    • Reviewers frequently mention the platform's user-friendly interface, the convenience of having all necessary tools in one place, and the excellent customer service.
    • Reviewers mentioned issues with logging in, glitches with certain features, and a desire for more advanced customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Carepatron Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    174
    Affordable
    79
    Helpful
    79
    Features
    70
    Templates
    64
    Cons
    Limited Features
    56
    Missing Features
    52
    Limited Templates
    36
    Limited Customization
    31
    Billing Issues
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Carepatron features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.5
    9.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.3
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    408 W 14th Street New York, NY 10014
    Twitter
    @CarepatronHQ
    315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. Whether you’re a solo practitioner or part of a team, Carepatron h

Users
  • Therapist
  • Owner
Industries
  • Mental Health Care
  • Health, Wellness and Fitness
Market Segment
  • 90% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Carepatron is a software platform designed to streamline tasks such as scheduling, billing, and document management for healthcare providers.
  • Reviewers frequently mention the platform's user-friendly interface, the convenience of having all necessary tools in one place, and the excellent customer service.
  • Reviewers mentioned issues with logging in, glitches with certain features, and a desire for more advanced customization options.
Carepatron Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
174
Affordable
79
Helpful
79
Features
70
Templates
64
Cons
Limited Features
56
Missing Features
52
Limited Templates
36
Limited Customization
31
Billing Issues
29
Carepatron features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.5
9.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.3
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
2018
HQ Location
408 W 14th Street New York, NY 10014
Twitter
@CarepatronHQ
315 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals.

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 47% Mid-Market
    • 29% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TriZetto Facets features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cognizant
    Year Founded
    1994
    HQ Location
    Teaneck, NJ
    Twitter
    @Cognizant
    711,331 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    347,955 employees on LinkedIn®
    Ownership
    NASDAQ:CTSH
Product Description
How are these determined?Information
This description is provided by the seller.

Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals.

Users
No information available
Industries
  • Insurance
Market Segment
  • 47% Mid-Market
  • 29% Enterprise
TriZetto Facets features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Cognizant
Year Founded
1994
HQ Location
Teaneck, NJ
Twitter
@Cognizant
711,331 Twitter followers
LinkedIn® Page
www.linkedin.com
347,955 employees on LinkedIn®
Ownership
NASDAQ:CTSH

This is how G2 Deals can help you:

  • Easily shop for curated – and trusted – software
  • Own your own software buying journey
  • Discover exclusive deals on software
(43)4.1 out of 5
9th Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

    Users
    • Office Manager
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 53% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phreesia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Time-saving
    6
    Customer Support
    4
    Efficiency Improvement
    4
    Features
    4
    Cons
    Technical Issues
    3
    Training Deficiency
    3
    Difficult Navigation
    2
    Insufficient Guidance
    2
    Integration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phreesia features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    2.3
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phreesia
    Year Founded
    2005
    HQ Location
    Wilmington, DE
    Twitter
    @phreesia
    1,551 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,621 employees on LinkedIn®
    Ownership
    NYSE: PHR
Product Description
How are these determined?Information
This description is provided by the seller.

The Phreesia platform makes care easier everyday by empowering patients to manage their own care and giving staff tools that automate time-consuming tasks and increase revenue. With automated too

Users
  • Office Manager
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 53% Small-Business
  • 40% Mid-Market
Phreesia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Time-saving
6
Customer Support
4
Efficiency Improvement
4
Features
4
Cons
Technical Issues
3
Training Deficiency
3
Difficult Navigation
2
Insufficient Guidance
2
Integration Issues
2
Phreesia features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.5
8.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
2.3
How long did it take to go live?
Average: 3.4
Seller Details
Seller
Phreesia
Year Founded
2005
HQ Location
Wilmington, DE
Twitter
@phreesia
1,551 Twitter followers
LinkedIn® Page
www.linkedin.com
1,621 employees on LinkedIn®
Ownership
NYSE: PHR
(61)4.7 out of 5
3rd Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps redu

    Users
    • Physical Therapist
    • Owner
    Industries
    • Health, Wellness and Fitness
    • Medical Practice
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Spry is an Electronic Medical Record (EMR) platform that provides features such as AI-assisted documentation, scheduling, and billing for healthcare providers.
    • Users like the platform's intuitive design, flexibility, real-time financial tracking, and exceptional customer service, including the ability to make customizations and provide prompt assistance with various challenges.
    • Users mentioned some limitations such as the need for a more structured onboarding process, occasional delays in AI note-generation, issues with the kiosk feature, and challenges in navigating certain reports and billing from the software.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SPRY Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Efficiency
    28
    Customer Support
    26
    Helpful
    23
    Customizability
    20
    Cons
    Technical Issues
    11
    Slow Performance
    9
    Software Bugs
    7
    Appointment Management
    6
    Billing Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SPRY features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Ease of Admin
    Average: 8.5
    6.2
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    1.2
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SPRY
    Year Founded
    2021
    HQ Location
    Wilmington, US
    Twitter
    @SPRY575503
    23 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    205 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps redu

Users
  • Physical Therapist
  • Owner
Industries
  • Health, Wellness and Fitness
  • Medical Practice
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Spry is an Electronic Medical Record (EMR) platform that provides features such as AI-assisted documentation, scheduling, and billing for healthcare providers.
  • Users like the platform's intuitive design, flexibility, real-time financial tracking, and exceptional customer service, including the ability to make customizations and provide prompt assistance with various challenges.
  • Users mentioned some limitations such as the need for a more structured onboarding process, occasional delays in AI note-generation, issues with the kiosk feature, and challenges in navigating certain reports and billing from the software.
SPRY Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Efficiency
28
Customer Support
26
Helpful
23
Customizability
20
Cons
Technical Issues
11
Slow Performance
9
Software Bugs
7
Appointment Management
6
Billing Issues
6
SPRY features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.5
8.5
Ease of Admin
Average: 8.5
6.2
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
1.2
How long did it take to go live?
Average: 3.4
Seller Details
Seller
SPRY
Year Founded
2021
HQ Location
Wilmington, US
Twitter
@SPRY575503
23 Twitter followers
LinkedIn® Page
www.linkedin.com
205 employees on LinkedIn®
(195)4.6 out of 5
4th Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Starting at $69.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClinicMind is an AI-powered, ONC-certified practice management and revenue cycle platform that helps healthcare practices reduce administrative burden, streamline documentation, and accelerate reimbur

    Users
    • Chiropractor
    • Office Manager
    Industries
    • Health, Wellness and Fitness
    • Medical Practice
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClinicMind is a healthcare software system that streamlines documentation, billing, and patient management tasks.
    • Reviewers frequently mention the system's ease of use, the quality of customer service, and the benefits of features such as AI integration, customizable interfaces, and efficient management of Electronic Health Records.
    • Reviewers experienced issues with slow loading times, frequent changes, confusion due to multiple methods for completing the same task, and difficulties with generating specialized reports or extracting granular data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClinicMind Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    37
    Ease of Use
    35
    Customer Support
    33
    Efficiency
    19
    Training
    19
    Cons
    Poor Navigation
    10
    Billing Issues
    8
    Interface Issues
    7
    Learning Curve
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClinicMind features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.5
    8.8
    Ease of Admin
    Average: 8.5
    9.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.7
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2000
    HQ Location
    Belleair Bluffs, US
    Twitter
    @WeAreClinicMind
    173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    350 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClinicMind is an AI-powered, ONC-certified practice management and revenue cycle platform that helps healthcare practices reduce administrative burden, streamline documentation, and accelerate reimbur

Users
  • Chiropractor
  • Office Manager
Industries
  • Health, Wellness and Fitness
  • Medical Practice
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClinicMind is a healthcare software system that streamlines documentation, billing, and patient management tasks.
  • Reviewers frequently mention the system's ease of use, the quality of customer service, and the benefits of features such as AI integration, customizable interfaces, and efficient management of Electronic Health Records.
  • Reviewers experienced issues with slow loading times, frequent changes, confusion due to multiple methods for completing the same task, and difficulties with generating specialized reports or extracting granular data.
ClinicMind Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
37
Ease of Use
35
Customer Support
33
Efficiency
19
Training
19
Cons
Poor Navigation
10
Billing Issues
8
Interface Issues
7
Learning Curve
6
Limited Features
6
ClinicMind features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.5
8.8
Ease of Admin
Average: 8.5
9.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.7
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
2000
HQ Location
Belleair Bluffs, US
Twitter
@WeAreClinicMind
173 Twitter followers
LinkedIn® Page
www.linkedin.com
350 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Delivering on the promise of health information technology, Henry Schein Medical Systems/MicroMD provides simple yet powerful EMR and practice management solutions that facilitate the delivery of supe

    Users
    No information available
    Industries
    • Hospital & Health Care
    Market Segment
    • 62% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MicroMD PM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Billing
    1
    Claims Management
    1
    Customer Support
    1
    Customizability
    1
    Customization
    1
    Cons
    Appointment Management
    1
    Inefficient Reporting
    1
    Poor Reporting
    1
    Scheduling Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MicroMD PM features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.5
    9.2
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    10.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2018
    HQ Location
    American Fork, UTAH
    Twitter
    @Henryscheinone
    154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,324 employees on LinkedIn®
    Ownership
    NASDAQ:HSIC
Product Description
How are these determined?Information
This description is provided by the seller.

Delivering on the promise of health information technology, Henry Schein Medical Systems/MicroMD provides simple yet powerful EMR and practice management solutions that facilitate the delivery of supe

Users
No information available
Industries
  • Hospital & Health Care
Market Segment
  • 62% Small-Business
  • 27% Mid-Market
MicroMD PM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Billing
1
Claims Management
1
Customer Support
1
Customizability
1
Customization
1
Cons
Appointment Management
1
Inefficient Reporting
1
Poor Reporting
1
Scheduling Issues
1
MicroMD PM features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.5
9.2
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
10.0
How long did it take to go live?
Average: 3.4
Seller Details
Year Founded
2018
HQ Location
American Fork, UTAH
Twitter
@Henryscheinone
154 Twitter followers
LinkedIn® Page
www.linkedin.com
1,324 employees on LinkedIn®
Ownership
NASDAQ:HSIC
(162)4.4 out of 5
6th Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

    Users
    • Physical Therapist
    • Office Manager
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WebPT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    1
    Customer Support
    1
    Documentation
    1
    Document Management
    1
    Ease of Use
    1
    Cons
    Appointment Management
    1
    Connectivity Issues
    1
    Data Management Issues
    1
    Expensive
    1
    Inefficiency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WebPT features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.5
    9.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WebPT
    Year Founded
    2008
    HQ Location
    Phoenix, AZ
    Twitter
    @WebPT
    15,767 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    911 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, co

Users
  • Physical Therapist
  • Office Manager
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
WebPT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
1
Customer Support
1
Documentation
1
Document Management
1
Ease of Use
1
Cons
Appointment Management
1
Connectivity Issues
1
Data Management Issues
1
Expensive
1
Inefficiency
1
WebPT features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.5
9.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Seller
WebPT
Year Founded
2008
HQ Location
Phoenix, AZ
Twitter
@WebPT
15,767 Twitter followers
LinkedIn® Page
www.linkedin.com
911 employees on LinkedIn®
(118)4.2 out of 5
12th Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Raintree is a customizable, template-driven electronic medical record (EMR) system that aims to improve efficiency in medical practices by integrating various features such as scheduling, billing, and documentation.
    • Reviewers frequently mention the system's versatility, its ability to automate processes, and its continuous improvements, particularly in billing and collections, as well as the convenience of having all necessary information in one place.
    • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and that customizations can be expensive and sometimes limit the ability to integrate updates, also the visual appeal of the system is considered outdated by some users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Raintree Systems Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    18
    Ease of Use
    17
    Efficiency
    16
    Helpful
    12
    Business Efficiency
    9
    Cons
    Not User-Friendly
    14
    Poor Usability
    13
    System Usability
    11
    Navigation Difficulty
    9
    Difficult Navigation
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Raintree Systems features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.5
    7.1
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    4.7
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1983
    HQ Location
    Temecula, CA
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operation

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Raintree is a customizable, template-driven electronic medical record (EMR) system that aims to improve efficiency in medical practices by integrating various features such as scheduling, billing, and documentation.
  • Reviewers frequently mention the system's versatility, its ability to automate processes, and its continuous improvements, particularly in billing and collections, as well as the convenience of having all necessary information in one place.
  • Users mentioned that the system can be clunky and complex, with a steep learning curve for new users, and that customizations can be expensive and sometimes limit the ability to integrate updates, also the visual appeal of the system is considered outdated by some users.
Raintree Systems Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
18
Ease of Use
17
Efficiency
16
Helpful
12
Business Efficiency
9
Cons
Not User-Friendly
14
Poor Usability
13
System Usability
11
Navigation Difficulty
9
Difficult Navigation
8
Raintree Systems features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.5
7.1
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
4.7
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
1983
HQ Location
Temecula, CA
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®
(42)3.5 out of 5
7th Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    DrChrono is a patient care platform that offers customization at the point of care and on the go. DrChrono also includes scheduling, billing and patient reminders.

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 74% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DrChrono by EverHealth. Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access
    1
    Ease of Use
    1
    Helpful
    1
    Professionalism
    1
    Cons
    Interface Issues
    2
    Poor Navigation
    2
    Navigation Difficulty
    1
    Not Intuitive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DrChrono by EverHealth. features and usability ratings that predict user satisfaction
    5.9
    Has the product been a good partner in doing business?
    Average: 8.5
    7.4
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EverPro
    Year Founded
    2016
    HQ Location
    Denver, US
    LinkedIn® Page
    www.linkedin.com
    1,769 employees on LinkedIn®
    Ownership
    NASDAQ: EVCM
Product Description
How are these determined?Information
This description is provided by the seller.

DrChrono is a patient care platform that offers customization at the point of care and on the go. DrChrono also includes scheduling, billing and patient reminders.

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 74% Small-Business
  • 29% Mid-Market
DrChrono by EverHealth. Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access
1
Ease of Use
1
Helpful
1
Professionalism
1
Cons
Interface Issues
2
Poor Navigation
2
Navigation Difficulty
1
Not Intuitive
1
Poor Customer Support
1
DrChrono by EverHealth. features and usability ratings that predict user satisfaction
5.9
Has the product been a good partner in doing business?
Average: 8.5
7.4
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Seller
EverPro
Year Founded
2016
HQ Location
Denver, US
LinkedIn® Page
www.linkedin.com
1,769 employees on LinkedIn®
Ownership
NASDAQ: EVCM
(244)4.1 out of 5
Optimized for quick response
10th Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

    Users
    • Owner
    • Office Manager
    Industries
    • Medical Practice
    • Hospital & Health Care
    Market Segment
    • 88% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Tebra is a software that integrates with other EHR software and serves as a practice management tool with features for billing, patient engagement, and reporting.
    • Reviewers frequently mention the user-friendliness of Tebra, its efficient management of claims, the ease of billing and posting payments, and the robust support it has provided for over fifteen years.
    • Reviewers experienced issues with the cost of using Tebra, the time-consuming process of implementing significant software changes, the lack of customization, and the need to manually compile information from multiple reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tebra (previously Kareo + PatientPop) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customer Support
    4
    Helpful
    4
    Appointment Scheduling
    3
    Billing
    3
    Cons
    Inadequate Reporting
    4
    Inefficient Reporting
    3
    Limited Features
    3
    Poor Reporting
    3
    Customer Service Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.5
    8.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    1.2
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tebra
    Company Website
    HQ Location
    Corona del Mar, US
    Twitter
    @TebraOfficial
    11,045 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,054 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical ch

Users
  • Owner
  • Office Manager
Industries
  • Medical Practice
  • Hospital & Health Care
Market Segment
  • 88% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Tebra is a software that integrates with other EHR software and serves as a practice management tool with features for billing, patient engagement, and reporting.
  • Reviewers frequently mention the user-friendliness of Tebra, its efficient management of claims, the ease of billing and posting payments, and the robust support it has provided for over fifteen years.
  • Reviewers experienced issues with the cost of using Tebra, the time-consuming process of implementing significant software changes, the lack of customization, and the need to manually compile information from multiple reports.
Tebra (previously Kareo + PatientPop) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customer Support
4
Helpful
4
Appointment Scheduling
3
Billing
3
Cons
Inadequate Reporting
4
Inefficient Reporting
3
Limited Features
3
Poor Reporting
3
Customer Service Issues
2
Tebra (previously Kareo + PatientPop) features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.5
8.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
1.2
How long did it take to go live?
Average: 3.4
Seller Details
Seller
Tebra
Company Website
HQ Location
Corona del Mar, US
Twitter
@TebraOfficial
11,045 Twitter followers
LinkedIn® Page
www.linkedin.com
1,054 employees on LinkedIn®
(111)3.4 out of 5
15th Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health managem

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 44% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • athenaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    6
    Ease of Use
    4
    Helpful
    3
    Integrations
    3
    Customer Support
    2
    Cons
    Learning Curve
    3
    Limited Customization
    3
    Limited Features
    3
    Navigation Difficulty
    3
    Poor Customer Support
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • athenaOne features and usability ratings that predict user satisfaction
    7.3
    Has the product been a good partner in doing business?
    Average: 8.5
    7.0
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    2.9
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Watertown, MA
    Twitter
    @athenahealth
    24,500 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,517 employees on LinkedIn®
    Ownership
    NASDAQ: ATHN
Product Description
How are these determined?Information
This description is provided by the seller.

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health managem

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 44% Small-Business
  • 35% Mid-Market
athenaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
6
Ease of Use
4
Helpful
3
Integrations
3
Customer Support
2
Cons
Learning Curve
3
Limited Customization
3
Limited Features
3
Navigation Difficulty
3
Poor Customer Support
3
athenaOne features and usability ratings that predict user satisfaction
7.3
Has the product been a good partner in doing business?
Average: 8.5
7.0
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
2.9
How long did it take to go live?
Average: 3.4
Seller Details
Year Founded
1997
HQ Location
Watertown, MA
Twitter
@athenahealth
24,500 Twitter followers
LinkedIn® Page
www.linkedin.com
8,517 employees on LinkedIn®
Ownership
NASDAQ: ATHN
(116)4.6 out of 5
2nd Easiest To Use in Medical Billing software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

    Users
    • Executive Director
    • Office Manager
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 94% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rectangle Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Payment Processing
    5
    Customer Support
    4
    Online Payments
    4
    Efficiency
    3
    Cons
    Payment Issues
    4
    Inefficiency
    3
    Manual Entry
    3
    Connectivity Issues
    2
    Data Management Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rectangle Health features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.5
    9.4
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Valhalla, NY
    Twitter
    @rectanglehealth
    407 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Managemen

Users
  • Executive Director
  • Office Manager
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 94% Small-Business
  • 7% Mid-Market
Rectangle Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Payment Processing
5
Customer Support
4
Online Payments
4
Efficiency
3
Cons
Payment Issues
4
Inefficiency
3
Manual Entry
3
Connectivity Issues
2
Data Management Issues
2
Rectangle Health features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.5
9.4
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
1993
HQ Location
Valhalla, NY
Twitter
@rectanglehealth
407 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®
(97)4.4 out of 5
5th Easiest To Use in Medical Billing software
Save to My Lists
Entry Level Price:$25/mo for the first c...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental hea

    Users
    • Therapist
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 78% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TherapyNotes Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    2
    Access
    1
    Customer Support
    1
    Document Management
    1
    Ease of Use
    1
    Cons
    Update Issues
    2
    Account Management Issues
    1
    Billing Issues
    1
    Expensive
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TherapyNotes features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.5
    9.5
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Horsham, PA
    Twitter
    @TherapyNotes
    4,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental hea

Users
  • Therapist
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 78% Small-Business
  • 15% Mid-Market
TherapyNotes Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
2
Access
1
Customer Support
1
Document Management
1
Ease of Use
1
Cons
Update Issues
2
Account Management Issues
1
Billing Issues
1
Expensive
1
Notification Issues
1
TherapyNotes features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.5
9.5
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Year Founded
2010
HQ Location
Horsham, PA
Twitter
@TherapyNotes
4,526 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fusion is a leading EHR for PT, OT, and speech therapists interested in simplifying their day-to-day while improving patient outcomes – whether you specialize in pediatric, adult, or geriatric care. S

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Medical Practice
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Ensora Therapy Suite is a platform for therapy practices to manage clinical and administrative tasks, including scheduling, billing, and reporting functionalities.
    • Reviewers appreciate the user-friendly interface, the ability to use it on any browser without downloading an extra application, the efficient documentation and billing process, and the responsive customer service.
    • Reviewers mentioned issues such as slow pop-ups, inability to open two tabs simultaneously, lack of a feature to add an addendum or make corrections, difficulty in navigating within sections during evaluations, and the inability for clients to cancel their own appointments or schedule repeating appointments.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fusion by Ensora Health Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    User Interface
    8
    Features
    7
    Helpful
    7
    Intuitive Use
    7
    Cons
    Billing Issues
    5
    Difficult Navigation
    5
    Poor Navigation
    5
    Missing Features
    4
    Poor Usability
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fusion by Ensora Health features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.5
    9.4
    Ease of Admin
    Average: 8.5
    0.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Birmingham, US
    LinkedIn® Page
    www.linkedin.com
    406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fusion is a leading EHR for PT, OT, and speech therapists interested in simplifying their day-to-day while improving patient outcomes – whether you specialize in pediatric, adult, or geriatric care. S

Users
No information available
Industries
  • Hospital & Health Care
  • Medical Practice
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Ensora Therapy Suite is a platform for therapy practices to manage clinical and administrative tasks, including scheduling, billing, and reporting functionalities.
  • Reviewers appreciate the user-friendly interface, the ability to use it on any browser without downloading an extra application, the efficient documentation and billing process, and the responsive customer service.
  • Reviewers mentioned issues such as slow pop-ups, inability to open two tabs simultaneously, lack of a feature to add an addendum or make corrections, difficulty in navigating within sections during evaluations, and the inability for clients to cancel their own appointments or schedule repeating appointments.
Fusion by Ensora Health Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
User Interface
8
Features
7
Helpful
7
Intuitive Use
7
Cons
Billing Issues
5
Difficult Navigation
5
Poor Navigation
5
Missing Features
4
Poor Usability
4
Fusion by Ensora Health features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.5
9.4
Ease of Admin
Average: 8.5
0.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Company Website
Year Founded
2020
HQ Location
Birmingham, US
LinkedIn® Page
www.linkedin.com
406 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sourc

    Users
    No information available
    Industries
    • Medical Devices
    Market Segment
    • 56% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Brightree HME / DME Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Billing
    1
    Ease of Use
    1
    Cons
    Note Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Brightree HME / DME features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.5
    9.4
    Ease of Admin
    Average: 8.5
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
    0.0
    How long did it take to go live?
    Average: 3.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Brightree
    Year Founded
    2002
    HQ Location
    Lawrenceville, GA
    Twitter
    @Brightree
    2,018 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    560 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sourc

Users
No information available
Industries
  • Medical Devices
Market Segment
  • 56% Small-Business
  • 25% Mid-Market
Brightree HME / DME Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Billing
1
Ease of Use
1
Cons
Note Management
1
Brightree HME / DME features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.5
9.4
Ease of Admin
Average: 8.5
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
0.0
How long did it take to go live?
Average: 3.4
Seller Details
Seller
Brightree
Year Founded
2002
HQ Location
Lawrenceville, GA
Twitter
@Brightree
2,018 Twitter followers
LinkedIn® Page
www.linkedin.com
560 employees on LinkedIn®

Learn More About Medical Billing Software

What is Medical Billing Software?

Any health care organization, whether it’s a small, specialized practice or an enterprise hospital, deals with invoices, payments, insurance claims, and overall finances. Many medical practice management solutions come bundled with medical billing functionality that ranges from automating the creation and sending of invoices to thorough claims processing. However, some practice management solutions do not include medical billing functionality, and some health care practices have no need for a comprehensive, end-to-end platform to streamline their billing process.

This is where medical billing software comes in.

In a nutshell, medical billing software automates a medical practice’s invoicing and claims processes. The solution has the ability to turn an office paperless and digital, which has the happy result of reducing overall billing errors and time spent on monitoring and managing a practice’s financial processes. Additionally, medical billing solutions can be deployed as an in-office solution, be outsourced to a medical billing service, or exist as a module within a comprehensive revenue cycle management system.

What Is the Difference Between Medical Billing Software and Revenue Cycle Management Software?

Revenue cycle management software takes on both administrative and clinical functions, simplifying and centralizing the overall patient revenue management process. Revenue cycle management systems leverage patient data, helping businesses uphold financial best practices, as well as effectively track the treatment and reception of patient care. Revenue cycle management software facilitates interoperability within a practice and even between a practice and insurance provider. Revenue cycle management software even provides granular data analytics that will help clinics and hospitals better understand billing practices and speed up existing reimbursement processes.

Why Use Medical Billing Software?

Medical billing software does more than automate billing and invoicing, thereby reducing the loads of paperwork and time usually spent on creating statements, verifying insurance coverage, and processing claims.

A few of the other benefits of using medical billing software include:

  • Better adherence to ICD-10 coding
  • Reduction of paper-based processes
  • Reduction of errors and more thorough, accurate documentation
  • More efficient processing and collection of claims
  • Efficient reimbursement cycles
  • Productive dialogue with insurance companies
  • Customization of billing according to specialized practice needs
  • Improvement in levels of patient satisfaction
  • Accurate tracking, monitoring, and reporting of patients’ finances

Who Uses Medical Billing Software?

A few of the common users of medical billing software include:

  • Medical practitioners
  • Front desk staff and office managers
  • Insurance companies
  • Health care providers
  • (Medical) billing service providers
  • Patients who receive invoices

Medical Billing Software Features

On a very general level, medical billing software eases the accounting needs of a medical practice. However, a user should know what distinguishes the variety of medical billing software from each other and identify the key features that will most benefit their practice. Common medical billing software features include:

Claims processing – Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at higher volume, more efficiently and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error.

Insurance verification – Verifying the status of a patient’s insurance coverage prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen medical billing solution makes it an easy, simple process.

Electronic remittance – Electronic remittance advice (ERA) provides details about medical insurance payments, particularly regarding claim denials and their explanation. Many medical billing solutions facilitate importing information from ERAs so that your patient payment history can be completely comprehensive.

Invoice templates – Medical billing software provides templates that either come predefined or can be customized according to need.

Invoice generation – Invoices and statements are automatically generated and sent to patients, reducing the laborious task of creating and sending those out on a one-off basis.

Compliance – Medical billing software relieves the manual process of ensuring that practices adhere to relevant health care regulations.

Potential Issues with Medical Billing Software

Software evolves, and with that evolution, identified pain points are eased. However, issues still crop up when deploying or using medical billing software.

Lack of EHR integration — While some medical practice management solutions bundle together EHR and medical billing solutions, not all clinics have coexisting patient management and billing systems. Such disparate systems that begrudgingly communicate (if at all) with each other can severely dampen the efficiency of the medical billing solution. After all, if a health care organization can’t easily access, migrate, or share patient information, then the entire finance department gets frustrated.

Denial management — Not all claims will be okayed and processed duly. The biggest hurdles to claims denials include coding errors and value-based reimbursement policies. Providers and administrators have to constantly learn the ins and outs of factors like ICD-10 implementation and meaningful use processes so that they don’t inadvertently compromise the claims lifecycle.

Training and onboarding — Like any piece of technology, effective training and onboarding will speed up the adoption of the medical billing solution. The quicker that practitioners and administrators become comfortable with the software, the more empowered they will feel when utilizing and communicating about the solution. Regular training will also reduce any mistaken use, insufficient documentation, or miscommunication. Training will benefit staff when it comes to everyday use, as well as reducing errors in coding.