TriZetto Facets Reviews & Product Details

TriZetto Facets Overview

What is TriZetto Facets?

Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals.

TriZetto Facets Details
Product Description

Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals.


Seller Details
Seller
Cognizant
Ownership
NASDAQ:CTSH
Company Website
Year Founded
1994
HQ Location
Teaneck, NJ
Total Revenue (USD mm)
$16,783
Twitter
@Cognizant
758,772 Twitter followers
LinkedIn® Page
www.linkedin.com
280,513 employees on LinkedIn®
Show More
Answer a few questions to help the TriZetto Facets community
Have you used TriZetto Facets before?
Yes

TriZetto Facets Reviews

Write a Review
Filter reviews

LinkedIn®
Connections
Popular Mentions
Showing 14 TriZetto Facets reviews
Popular Mentions
Showing 14 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Review Type
Region
Already have TriZetto Facets?
Write a Review
Student
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We have been using Trizetto for many years now and have never run into any problems getting out claims out to insurances. Their website is very user friendly. Customer service is always very helpful and easy to get ahold of. Review collected by and hosted on G2.com.

What do you dislike?

There is seriously nothing I dislike regarding Trizetto. Great company! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your business is looking for a medical claims processor, look no further! Trizetto will meet all your needs for your medical billing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ttizetto is able to process out all our medical claims to different insurance companies in a timely manner. When claims go out correctly our office is paid on time and claims are not outstanding. If there is an error on the claim from our office error, the claim is denied and sent back to use for correction right away. Review collected by and hosted on G2.com.

Show More
Show Less
Payroll Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Somewhat easy to search in fields for the data you want (but you need to know where you need to be first). Review collected by and hosted on G2.com.

What do you dislike?

Some data has to be entered into different modules - the data does not seem to cross over. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reporting is more robust that our previous software. Review collected by and hosted on G2.com.

Show More
Show Less
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The way facets segregates various aspects of a claim, member, enrollment, provider and all the various aspects of a healthcare incident into modules or dimensions as we refer to them in the datawarehouse world is just the coolest way to work through a module or join multiple to make a fact. Review collected by and hosted on G2.com.

What do you dislike?

I personally have felt like its biggest strength is a cause for concern, or maybe its just within my organization. We have seen issues with integrating changes into facets as somewhat of a cumbersome effort. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Most of the services we as a company provide in healthcare use the facets platform to organize data. Review collected by and hosted on G2.com.

Show More
Show Less
Head of Financial Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

In my business of insurance policies there are hundreds of insurance claim per year and does require proper processing before approval. FACETS have proved to be an excellent choice for my company in dealing with medical claims as it automates claims processing, care management, all the billing procedure etc. It really helps in reducing errors, and is productive throughout multiple departments. Review collected by and hosted on G2.com.

What do you dislike?

I don’t think there is any major disadvantage to this particular platform it has multiple options and solutions but just sometimes using them effectively could present a challenge because it is not so user friendly. The overlapping of application is a great mess and becomes really confusing at times. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is of great benefit when you have to track down all different members who claim to their doctors and to make sure that they are actually enrolled to our insurance company. It is very easy to use once you familiarize yourself self with all its features. It really helped my organisation's business and operational efficiency. Review collected by and hosted on G2.com.

Show More
Show Less
Product Intern
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

FACETS have proved to be an excellent choice for my company in dealing with medical claims as it automates claims processing, care management, all the billing procedure, etc as in my business of insurance policies there are hundreds of insurance claim that require proper processing before approval. Review collected by and hosted on G2.com.

What do you dislike?

This layout of the overlapping of application is so awful and creates a great mess in addition to that it becomes confusing at times. The interface needs a great deal of upgrades to make it more easy to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I find it quite helpful for my organization’s business and operational efficiency. Works great while tracking down all different members who claimed something about their doctors and to make sure whether they are enrolled in our insurance company. Review collected by and hosted on G2.com.

Show More
Show Less
Health Coach
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like the amount of information that facets can give, and it is password protected. I like how we can see pricing of claims and find doctors that they use. Review collected by and hosted on G2.com.

What do you dislike?

It has a lot of information but sometimes it is hard to use. It is hard to open up someone because it asks for two different people Review collected by and hosted on G2.com.

Recommendations to others considering the product:

To make sure you need to use it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We can see members claims to the doctor, and we can see if they are enrolled in our insurance Review collected by and hosted on G2.com.

Show More
Show Less
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Facets is our database and I love the shortcuts that it allows me to use within the database for faster productivity. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the old feel to the program but the color change recently helped and it was an upgrade at least. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think I would recommend this without a doubt in my mind, it is a great program for the job I worked. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Facets is the core of our process, our enrollments go in facets and our work could not be done without it. Review collected by and hosted on G2.com.

Show More
Show Less
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Several different applications that cater to each line of business. The app is changing now with lots more enhancements. It can be customized from the back end. Review collected by and hosted on G2.com.

What do you dislike?

Archaic look and feel. needs to be more user-friendly for today's users. Many issues for complicated/complex claims. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lots more data can be processed through batch on this tool. Review collected by and hosted on G2.com.

Show More
Show Less
Business Systems Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The Transfer ability is very helpful when moving back and forth between applications without having to open each new prefix. Review collected by and hosted on G2.com.

What do you dislike?

There are overlapping applications and some feel like they should be broken into smaller application groups. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Facets is pretty intuitive and should be the standard. It can handle almost every situation presented and does so with relative ease. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Facets is very easy to use for the most part and is the best product for claims processing. Review collected by and hosted on G2.com.

Show More
Show Less
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Facets is useful when it comes to information and answering questions on benefits, etc. Review collected by and hosted on G2.com.

What do you dislike?

Facets is a useful system but can have a lot of problems for a software from small glitches to crashing completely and being completely useless at times. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your going to use the system make sure to update it frequently. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Facets is primarily used to answer questions on members accounts. Benefits realized with facets are the ones members inquire about. Facets itself has not many benefits due to the system issues it always has. Review collected by and hosted on G2.com.

Show More
Show Less
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that you can look up patients info and get correct information on the patients medical claims and doctor information. Review collected by and hosted on G2.com.

What do you dislike?

I do not like that some time it doesnt have up to date info on the patients doctors. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The benefits of Facets is you can see all the medical claims for a patient when WebFocus doesnt pull them because they are too old. Review collected by and hosted on G2.com.

Show More
Show Less
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Basic queueing system that is easy to understand and simple to use Review collected by and hosted on G2.com.

What do you dislike?

Templates should be built in, and there should be Data validation as you type Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Queueing workflow and coordinating from different departments Review collected by and hosted on G2.com.

Show More
Show Less
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very simple applications with straight forward interface and smooth transitions/ transfer to other applications in tool. Review collected by and hosted on G2.com.

What do you dislike?

From experience of building on and changes over the years it appears that custom designs to not flow well to system upgrades. As it brakes the functionality Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having an operational system solution for business Review collected by and hosted on G2.com.

Show More
Show Less