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Rectangle Health Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Rectangle Health Media

Rectangle Health Demo - Bridge Payments
Effectively manage and accelerate the revenue cycle with new ways to expedite payment capture at all points of the patient journey. Automation, flexible payment options, and convenience ensure patients receive the care they need, while improving collections and maintaining a healthy bottom line.
Rectangle Health Demo - Bridge Compliance
Prioritizing the safety of your staff and patients − and protecting the sensitive data you collect − is paramount. Our all-in-one solution helps you navigate regulations, identify vulnerabilities, and stay HIPAA and OSHA compliant.
Rectangle Health Demo - Bridge Engagement
Empower patients to conveniently book and keep appointments and stay engaged in their care. Practices can attract new and retain loyal patients by sharing educational resources, promoting positive feedback and reviews, and delivering proactive care.
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. 

Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
Play Rectangle Health Video
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Play Rectangle Health Video
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
Play Rectangle Health Video
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
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Rectangle Health Reviews (116)

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Reviews

Rectangle Health Reviews (116)

View 2 Video Reviews
4.6
116 reviews

Pros & Cons

Generated from real user reviews
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megan r.
MR
Orthodontic Assistant
Small-Business (50 or fewer emp.)
"So easy to use!"
What do you like best about Rectangle Health?

Rectangle health has been great for our office - taking payments has been so easy and the program was very easy to learn! Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

The least helpful is that sometimes the payments won't automatically post to patient accounts - but it is not difficult to manually do it. Review collected by and hosted on G2.com.

Response from Morgan Lorenti of Rectangle Health

Thank you so much for taking the time to share your feedback, Megan! We’re glad Rectangle Health is making payments easy and helping improve your patient experience with autopay. We're always here for you!

Verified User in Staffing and Recruiting
GS
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"It has been nice"
What do you like best about Rectangle Health?

Awesome at engaging patience and presence in social media. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Some times it might take a while to get assistance. Review collected by and hosted on G2.com.

Response from Morgan Lorenti of Rectangle Health

Thank you for the feedback! We appreciate your support.

SD
Practice Administrator
Small-Business (50 or fewer emp.)
"Very helpful staff"
What do you like best about Rectangle Health?

I had no idea we still had the option to use Rectangle health. They were happy to provide options during a difficult transition period at my practice. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

I wish they were still partnered with NextGen EHR. Review collected by and hosted on G2.com.

Response from Morgan Lorenti of Rectangle Health

Thank you for the 5-star recommendation, Shainna. We're always here for you! Please don't hesitate to reach out with any questions or requests.

MA
Billing Director
Small-Business (50 or fewer emp.)
"Very User friendly and Easy!"
What do you like best about Rectangle Health?

Very easy to use and teach someone to use it. Effortless to maneuver through the site and post charges.

When we have issues customer service is easy to reach and quick to respond.

Would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

So far everything we need is in the system. Review collected by and hosted on G2.com.

Response from Morgan Lorenti of Rectangle Health

Thank you so much for the recommendation, Michele! We're glad you are enjoying the platform.

CG
Small-Business (50 or fewer emp.)
"User friendly, helpful tools for payment collection."
What do you like best about Rectangle Health?

Rectangle Health is a user friendly payment tool. Easy to process payments and tools to make sending notice to patients easy. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Information has to be manually entered into some of the tools making it time consuming on the front end but since it is retained it becomes less consuming the more it is used. Review collected by and hosted on G2.com.

Response from Morgan Lorenti of Rectangle Health

We really appreciate you taking the time to share with us, Carol! It's great to hear that our text messaging feature is helping you clean up balances in your A/R. We're committed to providing solutions that make managing patient payments easier for your practice. Thank you for choosing Rectangle Health!

Rebekah H.
RH
Digital Content Creator
Mid-Market (51-1000 emp.)
"Could not be easier to use"
What do you like best about Rectangle Health?

Once the setup was completed, every single transaction was completed simply and quickly. In my opinion, there is honestly not a more straightforward system for collecting card payments from clients/customers. The one time I've ever experienced a malfunction, it was resolved by the company representatives w/in an hour of using the "contact us"chat feature on their site. I have found every aspect of their software 1000x easier to use than the one integrated into our new EMR system for collecting payments and viewing the financial information gathered.

Using card sliding/chip reading accessories makes it even easier for your front office staff to operate, as the patient payment info uploads into the software seamlessly w/o much info needing to be entered, but it is not necessary to operate. Instead, card information can be entered manually, and the pt's account will be instantly billed. Payment status is provided immediately in a clear manner, so you know right away if a payment method is valid. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Because it is not integrated into any electronic health record program (at least not one we've used), it is not immediately clear which payment applies to which patient. Furthermore - it isn't obvious which of the patient's charges exist and are still outstanding when you view your payment data.

The solution to this is self-evident - you must enter some identifying information on the right side of the screen before charging each payment entered, making it easier to match records for your billing/accounting department later. However, that means there IS an extra step required of staff members at each end of the payment collection process. 1. 1. First, the front office person must enter an account number or appointment code while taking the payment from patients.

2. Followed by now also needing someone from your billing or accounting department to use this identifier and connect the payment to the correct charge in your health records system to have valid working data about what payments were for and who made them to your practice,

Although not difficult, this does mean there are 2 extra steps required that can be streamlined by EHR/EMR's w/ payment collection ability integrated into their program.

However, one could also argue this separation keeps you more aware of what's been done/paid across your clinics. NOt only does this keep you more informed on the ongoing care being done by your practice, but ALSO protects pt privacy - since potential cyber criminals can only gain access to half the information at a time. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market (51-1000 emp.)
"Happy with our Service"
What do you like best about Rectangle Health?

Easy to use and has a lot of different features. They are constantly developing their software to be more useful to practices. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

At this point in time, we do not have any complaints or dislikes. Review collected by and hosted on G2.com.

SC
Mid-Market (51-1000 emp.)
"Rectangle Health the way to go!!"
What do you like best about Rectangle Health?

The ability to have over 25 offices on one easy-to-use platform! Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Haven't found anything yet. We love all the features, maybe the ability to auto-post the text to pay a little easier. :) Review collected by and hosted on G2.com.

AL
Mid-Market (51-1000 emp.)
"Rectangle has been very significant to our business!"
What do you like best about Rectangle Health?

Rectangle allows our clients and our employees to easily access credit card payments and is very user friendly to work with. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

I do not have any dislikes or downsides to Rectangle. Review collected by and hosted on G2.com.

KK
Small-Business (50 or fewer emp.)
"RECTANGLE IS A GREAT TOOL THAT HELPS US SERVE OUR PATIENTS"
What do you like best about Rectangle Health?

ACCESSIBILITY OF THE SITE AND CUSTOMIZATION FOR OUR BUSINESS Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

SOME OF THE PROVIDERS DONT PROCESS PAYMENTS AND CLEAR OUT ALL THE INFORMATION ENTERED INSTEAD OF PROCESSING THE PAYMENT Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

12 months

Average Discount

6%

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