Best Healthcare Payer Care Management Workflow Applications Software

How Many Healthcare Payer Care Management Workflow Applications Software Products Does G2 Track?

Total Products under this Category: 101

Category Stats (Sep 2026)

  • Average Rating: 4.1/5 The average rating of products in this category, based on all submitted ratings

Last updated: September 08, 2026

How Does G2 Rank Healthcare Payer Care Management Workflow Applications Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 500+ Authentic Reviews
  • 101+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Healthcare Payer Care Management Workflow Applications Software

G2 Grid® for Healthcare Payer Care Management Workflow Applications Software plotting products by satisfaction and market presence

Highlighted products: Silna Health, athenaOne, Axxess Home Health, and LGI RPA.

Underlying data: [Grid® JSON](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications/grids.json?focus%5B%5D=silna-health&focus%5B%5D=athenaone&focus%5B%5D=axxess-axxess-home-health&focus%5B%5D=lgi-rpa)

Silna Health

Silna Health automates front-end RCM for healthcare providers, so care can start in hours, not weeks. From prior authorizations to benefit checks, insurance monitoring, and discovery, our AI-powered Care Readiness Platform streamlines all front-end insurance workflows across every payor in the country. By combining automation with built-in payor communication, Silna cuts pre-visit administration by 95% and has accelerated care for over 50,000 patients. With Silna, your patients get faster treatment, staff reclaim time, and revenue flows without friction. We manage the full authorization process for your specialty, deliver real-time patient cost estimates, send proactive expiration alerts, and integrate with any EHR.

Average Rating: 4.8/5.0

Total Reviews: 66

How Do G2 Users Rate Silna Health?

  • Ease of Use: 9.5/10 (Category avg: 8.0/10)
  • Quality of Support: 9.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Silna Health?

  • Seller: Silna Health
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    66 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Medical Practice, Mental Health Care
  • Company Size: 70% Small, 24% Medium

What Are Recent G2 Reviews of Silna Health?

athenaOne

athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal.

Average Rating: 3.4/5.0

Total Reviews: 113

How Do G2 Users Rate athenaOne?

  • Ease of Use: 7.4/10 (Category avg: 8.0/10)
  • Quality of Support: 7.2/10 (Category avg: 8.1/10)

Who Is the Company Behind athenaOne?

  • Seller: athenahealth
  • Year Founded: 1997
  • HQ Location: Watertown, MA
  • Twitter: @athenahealth
    24,384 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9,040 employees on LinkedIn®
  • Ownership: NASDAQ: ATHN

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 45% Small, 35% Medium

What Do G2 Reviewers Say About athenaOne?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-driven evolution and customization of athenaOne, enhancing their workflows and reporting capabilities.
  • Users find athenaOne to be intuitive and easy to navigate, enhancing their overall experience and efficiency.
  • Users value the top-notch API integration of athenaOne, enhancing their practice's efficiency and flexibility.
  • Users commend the exceptional customer service of AthenaOne, finding support to be knowledgeable and genuinely helpful.
  • Users value the user-friendly templates of athenaOne, enhancing efficiency in scheduling and communication with colleagues.
Cons
  • Users find inadequate reporting in athenaOne that complicates tasks and hinders efficient documentation.
  • Users struggle with a high learning curve, finding the interface clunky and time-consuming for documentation tasks.
  • Users express frustration over poor customer support, with slow responses from the athenaOne help desk impacting their experience.
  • Users face significant billing issues, leading to frustration with documentation and overall inefficiency in the system.
  • Users find the reporting process inefficient, struggling with complexity and limited user access to necessary reports.

What Are Recent G2 Reviews of athenaOne?

What Are G2 Users Discussing About athenaOne?

Axxess Home Health

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims.

Average Rating: 3.9/5.0

Total Reviews: 97

How Do G2 Users Rate Axxess Home Health?

  • Ease of Use: 7.7/10 (Category avg: 8.0/10)
  • Quality of Support: 7.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Axxess Home Health?

  • Seller: Axxess
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Dallas, Texas
  • Twitter: @Axxess
    2,446 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,148 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care, Health, Wellness and Fitness
  • Company Size: 67% Small, 32% Medium

What Are Recent G2 Reviews of Axxess Home Health?

LGI RPA

Boston WorkStation is a smart automation solution developed specifically to cure healthcares' pain points. Boston WorkStation supports humans by completing mind-numbing tasks and processes, like prior authorizations, HR tasks, data migrations and claims management processes. We free up humans for higher value priorities, and let machines do the tedious tasking. With fixed pricing, a flexible, scalable platform and multiple delivery models, Boston WorkStation is the global leader in healthcare-specific automation. We have 5-Star reviews, all US based customer service, and an excellent development team. Give us a call. We'd love to share our success stories with you.

Average Rating: 4.3/5.0

Total Reviews: 13

How Do G2 Users Rate LGI RPA?

  • Ease of Use: 8.3/10 (Category avg: 8.0/10)
  • Quality of Support: 8.5/10 (Category avg: 8.1/10)

Who Is the Company Behind LGI RPA?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 85% Large

What Are Recent G2 Reviews of LGI RPA?

Model N for Life Science

Eliminate revenue loss with an automated, intelligent solution that handles every iteration of contracting, pricing, rebating, indirect channel processing, and compliance around regulatory and contractual obligations. Model N bridges the gap between front-office and back-office processes to eliminate silos; standardizes processes across divisions, regions, and markets; delivers insight to drive strategy and revenue. For more information visit: www.modeln.com

Average Rating: 4.2/5.0

Total Reviews: 7

How Do G2 Users Rate Model N for Life Science?

  • Ease of Use: 9.2/10 (Category avg: 8.0/10)
  • Quality of Support: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Model N for Life Science?

  • Seller: Model N
  • Year Founded: 1999
  • HQ Location: San Mateo, CA
  • Twitter: @ModelN
    1,217 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,437 employees on LinkedIn®
  • Ownership: NYSE:MODN

Who Uses This Product?

  • Company Size: 57% Medium, 29% Small

What Are Recent G2 Reviews of Model N for Life Science?

Iguana

Iguana, iNTERFACEWARE's development-based integration platform, is the only tool you need to build fully custom interfaces, quickly and reliably. Iguana's environment-agnostic platform offers a robust and reliable platform to connect everything from EMRs and EHRs to your entire healthcare ecosystem. Connect all message formats: HL7, FHIR, X12, JSON and more. Iguana is the world's most trusted integration engine with over two decades in the business and thousands of installs globally. So get started today and Connect any System right away!

Average Rating: 4.5/5.0

Total Reviews: 40

How Do G2 Users Rate Iguana?

  • Ease of Use: 8.0/10 (Category avg: 8.0/10)
  • Quality of Support: 9.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Iguana?

  • Seller: iNTERFACEWARE
  • Year Founded: 1997
  • HQ Location: Toronto, Canada
  • Twitter: @iNTERFACEWARE
    452 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 45% Medium, 40% Small

What Are Recent G2 Reviews of Iguana?

What Are G2 Users Discussing About Iguana?

Health TranZform

TriZetto Health TranZform is a SaaS-based, multi-channel, modularized solution that enables shared decision making, communication and collaboration.

Average Rating: 4.1/5.0

Total Reviews: 4

How Do G2 Users Rate Health TranZform?

  • Ease of Use: 9.2/10 (Category avg: 8.0/10)
  • Quality of Support: 9.2/10 (Category avg: 8.1/10)

Who Is the Company Behind Health TranZform?

  • Seller: Cognizant
  • Year Founded: 1994
  • HQ Location: Teaneck, NJ
  • Twitter: @Cognizant
    707,793 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    372,105 employees on LinkedIn®
  • Ownership: NASDAQ:CTSH

Who Uses This Product?

  • Company Size: 50% Large, 25% Small

What Are Recent G2 Reviews of Health TranZform?

What Are G2 Users Discussing About Health TranZform?

Paragon Denali

Allscripts Paragon® is an integrated EHR and financial/ administrative solution for smaller hospitals and community facilities. Fully configurable to support multiple deployment models, Paragon ensures organizations' specific needs are met. With robust, physician-centric workflows built around up-to-date patient data, Paragon supports an array of critical functions, from the operating room to the back office. In addition, we offer Paragon Ambulatory Care EHR, which is a fully integrated supplement for the core Paragon EHR, enabling hospitals to support multi-specialty outpatient medical practices.

Average Rating: 3.3/5.0

Total Reviews: 6

How Do G2 Users Rate Paragon Denali?

  • Ease of Use: 6.3/10 (Category avg: 8.0/10)
  • Quality of Support: 5.8/10 (Category avg: 8.1/10)

Who Is the Company Behind Paragon Denali?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 50% Large, 50% Medium

What Are Recent G2 Reviews of Paragon Denali?

What Are G2 Users Discussing About Paragon Denali?

Veradigm Revenue Cycle Services

Veradigm founded in 1986, is an integrated data systems and services company that combines data-driven clinical insights with actionable tools to help healthcare stakeholders improve the quality, efficiency, and value of healthcare delivery—these stakeholders include biopharma, health plans, healthcare providers, network partners, and most importantly, the patients they serve. Veradigm delivers a unique combination of point-of-care clinical and financial solutions, a commitment to open interoperability, a large and diverse healthcare provider footprint, along with industry proven expert insights. As a result, Veradigm attracts leaders in healthcare, technology, and innovation, seeking to work with us to deliver next-generation insights and solutions to the benefit the healthcare ecosystem with the objective being to improve healthcare quality while lowering the cost of healthcare. The Veradigm Network features proven platforms and solutions along with a dynamic community of companies providing advanced insights, technology, and data-driven solutions, all working together to transform healthcare and advance value, insightfully.

Average Rating: 4.1/5.0

Total Reviews: 16

How Do G2 Users Rate Veradigm Revenue Cycle Services?

  • Ease of Use: 8.3/10 (Category avg: 8.0/10)
  • Quality of Support: 8.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Veradigm Revenue Cycle Services?

  • Seller: Veradigm
  • Year Founded: 1986
  • HQ Location: Chicago, IL
  • Twitter: @Veradigm
    453 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,867 employees on LinkedIn®
  • Ownership: NASDAQ

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 44% Small, 31% Large

What Are Recent G2 Reviews of Veradigm Revenue Cycle Services?

What Are G2 Users Discussing About Veradigm Revenue Cycle Services?

Allscripts dbMotion

The dbMotion™ solution is an EHR-agnostic interoperability platform that helps organizations succeed in delivery system reform and the shift to value-based care. With dbMotion, organizations can integrate discrete patient data from diverse care settings, into a single patient record. dbMotion provides a longitudinal patient record with normalized data, point-of-care tools and an analytics gateway. This reduces the cost of care delivery, enables physicians to provide informed patient care and drives clinical outcomes. dbMotion Key Benefits: Make Data Actionable Regardless of Origin — Harmonizes data to make it more actionable, and enables dbMotion™ EHR Agent to semantically group technology, making dbMotion the leader in complex medical ontologies. Integrates Clinician Workflows — Connects organizations' EHRs to the broader community—even Carequality—to display information within the native workflow. Leverage Data No Matter Where it is — Delivers an EHR-agnostic, flexible and interoperable platform, that helps organizations connect to any EHR or third-party IT solution including Carequality for up-to-date patient data from the broader care community.

Average Rating: 3.3/5.0

Total Reviews: 3

How Do G2 Users Rate Allscripts dbMotion?

  • Ease of Use: 7.2/10 (Category avg: 8.0/10)
  • Quality of Support: 6.1/10 (Category avg: 8.1/10)

Who Is the Company Behind Allscripts dbMotion?

Who Uses This Product?

  • Company Size: 33% Small, 33% Large

What Are Recent G2 Reviews of Allscripts dbMotion?

What Are G2 Users Discussing About Allscripts dbMotion?

Change Healthcare Clinical Network Solutions

Our clinical technology provides a highly-scalable intelligent network and an integration platform with clinical exchange technology that connects healthcare systems with providers, payers, and pharmacies.

Average Rating: 4.5/5.0

Total Reviews: 3

How Do G2 Users Rate Change Healthcare Clinical Network Solutions?

  • Ease of Use: 8.3/10 (Category avg: 8.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Change Healthcare Clinical Network Solutions?

  • Seller: Change Healthcare
  • Year Founded: 2007
  • HQ Location: Nashville, US
  • Twitter: @Change_HC
    35,750 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    4,538 employees on LinkedIn®
  • Ownership: NASDAQ: CHNG

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Are Recent G2 Reviews of Change Healthcare Clinical Network Solutions?

Waystar

Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019. The Waystar platform is used by more than 500,000 providers, 1,000 health systems and hospitals and 5,000 health plans and integrates with all major HIS and PM systems. For more information, visit waystar.com or follow @waystar on Twitter.

Average Rating: 4.4/5.0

Total Reviews: 116

How Do G2 Users Rate Waystar?

  • Ease of Use: 9.0/10 (Category avg: 8.0/10)
  • Quality of Support: 8.5/10 (Category avg: 8.1/10)

Who Is the Company Behind Waystar?

  • Seller: Waystar
  • HQ Location: Louisville, Kentucky
  • Twitter: @Waystar
    2,039 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,803 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Billing Manager, Office Manager
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 61% Small, 32% Medium

What Are Recent G2 Reviews of Waystar?

What Are G2 Users Discussing About Waystar?

Clarify Atlas

Clarify Health unlocks valuable insights making complex care decisions easier for providers, payers, tech and services organizations, and life science companies. The Clarify Atlas Platform® forms the foundation to stack the building blocks necessary to grow topline, contain costs, guide care, and more. Powered by the industry’s largest and most robust dataset of over 300 million lives and more than 20 billion AI-powered predictions, Clarify’s offerings deliver actionable insights with unparalleled speed and actionability. Clarify’s excellence has been recognized by industry analysts and watchers, including a Best in KLAS award naming Clarify Health #1 for Data Analytics Platform (Payers) by KLAS Research. Newsweek also named Clarify one of the world’s best Digital Health companies. To learn more about Clarify Health and its high-performance healthcare insights, please visit www.clarifyhealth.com.

Average Rating: 4.7/5.0

Total Reviews: 15

How Do G2 Users Rate Clarify Atlas?

  • Ease of Use: 8.6/10 (Category avg: 8.0/10)
  • Quality of Support: 9.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Clarify Atlas?

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 93% Large, 7% Medium

What Do G2 Reviewers Say About Clarify Atlas?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support of Clarify Atlas, enhancing their experience and partnership effectively.
  • Users benefit from the bulk extract feature in Clarify Atlas, enabling quick data downloads for various use cases.
  • Users commend Clarify Atlas for their responsive support and commitment to enhancing user experience and collaboration.

What Are Recent G2 Reviews of Clarify Atlas?

What Are G2 Users Discussing About Clarify Atlas?

Guiding Care

GuidingCare is a complete platform for patient-centered care, offering health plans and provider organizations easy-to-use, next-generation data integration and workflow management tools

Average Rating: 3.8/5.0

Total Reviews: 3

How Do G2 Users Rate Guiding Care?

  • Ease of Use: 8.3/10 (Category avg: 8.0/10)
  • Quality of Support: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Guiding Care?

  • Seller: HealthEdge Software
  • Year Founded: 2005
  • HQ Location: Burlington, MA
  • Twitter: @HealthEdge
    896 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,492 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Large, 33% Medium

What Are Recent G2 Reviews of Guiding Care?

What Are G2 Users Discussing About Guiding Care?

Trella Health

To thrive in today’s rapidly-changing care economy, you need to know you’re making the best decisions for your organization—decisions based on solid data, not hearsay. With Trella on your team, you can make those decisions with confidence. We empower providers and suppliers from across the care continuum to work together, paving the way for healthier, more cost-effective outcomes. There are a lot of data and CRM tools out there – we’ll help you boost productivity and find top-performing partners to hit your goals.

Average Rating: 4.9/5.0

Total Reviews: 10

How Do G2 Users Rate Trella Health?

  • Ease of Use: 10.0/10 (Category avg: 8.0/10)
  • Quality of Support: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Trella Health?

  • Seller: Trella Health
  • Year Founded: 2015
  • HQ Location: Atlanta, Georgia, United States
  • Twitter: @TrellaHealth
    428 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    135 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 55% Medium, 27% Small

What Are Recent G2 Reviews of Trella Health?

What Are G2 Users Discussing About Trella Health?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024