Confidence in the system and how robust it is, more powerful than I am sure I am able to realize. Feel as though it is a system built on an understanding of my day to day needs and striving to find ways to make it easier to do my job Review collected by and hosted on G2.com.

Portal access for patients remains difficult to navigate by too many of our clients, remains a high percentage that can't get into their portal. Not able to customize medical history. Still seems old in its appearance, web based version is cumbersome still. Excited to see what note iq can do. Desktop app very dos based appearance and a lot of clicks, a lot of codes that are limiting ease of updating and navigating Review collected by and hosted on G2.com.

Raintree Systems provide an incredible product for clinical practices. From front office, administration, rcm, and clinical, it provides a complete product. What I like best of all is its customizability. This is a core tenet of the software, which lends itself to the very complex landscape and dynamic needs of its customer base. Review collected by and hosted on G2.com.

The biggest struggle is the slow turn around of support needs. Most of the development efforts are going towards the new stacks, new developments, and the big shiny AI features. Meanwhile, many customers are left with slow fixes, rare enhancements, and many needs that just linger unresolved. Review collected by and hosted on G2.com.

I enjoy using Raintree because it helps me stay on task and organized, especially with the dashboard. The reports are helpful as well. Review collected by and hosted on G2.com.

It feels very busy and overwhelming for a lot of my staff to learn. I also feel like there’s so much more my team could be using, but not everyone has the time to sit down and learn everything. Review collected by and hosted on G2.com.

Raintrees support is top notch, wether online or in person it gives us confidence in learning and reaching out for help Review collected by and hosted on G2.com.

It has a steep learning curve and requires a lot of information being input correctly Review collected by and hosted on G2.com.

The raintree system is very advanced and able to give accurate reports and information. It takes away so much manual work and has made the workflow more efficient. It is easy to figure out and I love working on it. Review collected by and hosted on G2.com.

The only downside I have is that it can be super slow sometimes and it can be difficult to remember where everything is. Review collected by and hosted on G2.com.

Lots of available data! Lots of opportunities to connect with other systems. I’m really excited about the AI coming down the line Review collected by and hosted on G2.com.

So far I haven’t figured out a good system for technicians assisting with checking off intervention completion, two users can’t be in a note at the same time. I will frequently contrast with my pelvic floor therapist and we have the same issue, both of us can’t be documenting. Review collected by and hosted on G2.com.

Raintree has been transformational for our practice. The amount of customization we can do has been great to ensure our workflows are efficient and easy for our staff to use. The features and innovation from the Raintree team keep us on the leading edge of the technology and industry. Review collected by and hosted on G2.com.

Need more product testing and understanding of unique workflows before selling new features to clients. Review collected by and hosted on G2.com.

RT is, by far, the most comprehensive, full-service software available. You can use the basics or you can make as complex as you want Review collected by and hosted on G2.com.

Sometimes the reporting can be a bit confusing, and I really have to keep an eye on the filters I’m using to make sure I’m seeing the right information. Review collected by and hosted on G2.com.

How convenient it is to connect information to our payers Review collected by and hosted on G2.com.

I wish there was a way for AI to read our faxes and transport the referral info into lead tracking Review collected by and hosted on G2.com.

An extremely capable system. It provides an all-in-one solution for scheduling, documentation, patient communication, and RCM functions, which makes it easy to manage these tasks in one place. Review collected by and hosted on G2.com.

The UI feels outdated, and it can be a bit complicated for new users to learn at first. Review collected by and hosted on G2.com.