--- title: Raintree Systems Reviews meta_title: 'Raintree Systems Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 118 reviews by the users' company size, role or industry to find out how Raintree Systems works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 118 scale: '5' date_modified: '2026-06-24' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Raintree Systems Reviews **Vendor:** Raintree Systems **Category:** [Physical Therapy Software](https://www.g2.com/categories/physical-therapy) **Average Rating:** 4.2/5.0 **Total Reviews:** 118 ## About Raintree Systems Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. ## Raintree Systems Pros & Cons **What users like:** - Users value the **ease of use** of Raintree Systems, appreciating its all-in-one functionality and seamless integration. (17 reviews) - Users appreciate the **all-in-one system** for seamless client management and efficient tracking of patient status. (17 reviews) - Users commend Raintree Systems for its **efficiency in tracking and communication** , simplifying office processes significantly. (16 reviews) - Users appreciate the **helpful adjustments** of Raintree Systems, improving tracking, communication, and overall practice efficiency. (11 reviews) - Users value the **business efficiency** of Raintree Systems, enhancing tracking, communication, and overall office productivity. (8 reviews) - Time-saving (8 reviews) - Tracking (7 reviews) - Billing (6 reviews) - Communication (6 reviews) - Customizability (6 reviews) **What users dislike:** - Users find Raintree Systems to be **not user-friendly** , with a steep learning curve and lack of adequate support. (14 reviews) - Users report **poor usability** in Raintree Systems, making it challenging for new users and unsupported by customer service. (13 reviews) - Users find Raintree Systems’ **user interface outdated** and the system functionality complicated for new users. (11 reviews) - Users find the **navigation difficult** due to the outdated interface and overwhelming functions, especially for new users. (9 reviews) - Users find the **difficult navigation** frustrating, especially older ones who struggle with the overwhelming number of options. (8 reviews) - Interface Issues (8 reviews) - Users find the **complex navigation** overwhelming, with too many clicks and a confusing layout affecting usability. (7 reviews) - Insufficient Training (6 reviews) - Training Deficiency (6 reviews) - Difficult Learning (5 reviews) ## Raintree Systems Reviews ### 1. Strong Features but Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Courtni D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Raintree Systems?** We’ve been using Raintree Systems as our EMR at Circle Creek Therapy since 2021, and it’s been an invaluable tool for managing our clinic’s operations. One of the standout features is the "Follow Ups" system for billing and troubleshooting. This feature has streamlined our billing process by allowing us to easily track unpaid claims, outstanding balances, and any issues that need attention. It helps ensure nothing gets overlooked, saving us time and reducing the stress of managing billing. The system as a whole offers a robust set of tools that make scheduling, intake, and reporting efficient. The scheduling system is flexible, the intake process is smooth, and the reporting functionality provides great insights into both patient care and clinic performance. We especially appreciate the transparency and insights the reporting provides, making it easier to track productivity and outcomes. On top of all the great features, Raintree’s customer support is fantastic. We’ve had the pleasure of working with Carrie Myers, and her support has been outstanding. She’s always been proactive, knowledgeable, and incredibly responsive, making a huge difference when we need troubleshooting or guidance. Overall, Raintree Systems has been a game-changer for our clinic, offering the right tools and great support to help us deliver top-notch care while staying organized and efficient. **What do you dislike about Raintree Systems?** While Raintree Systems has been a valuable tool for our clinic, there are a few areas that could be improved. One of the biggest drawbacks is the upcharging for new features. Some of these updates feel like basic enhancements that should be included as part of regular updates, rather than being treated as premium features that come at an additional cost. This can be frustrating, especially when the features seem essential for keeping the system up to date with current industry standards. Another issue is the software's user interface. While functional, Raintree's design feels a bit dated—what I jokingly refer to as "Windows 95 chic." The interface isn’t as modern or streamlined as some of the newer software options available today. This can make the system feel less intuitive and harder to navigate, especially for new users who may be accustomed to more visually appealing and user-friendly systems. Additionally, the implementation and onboarding process has been inconsistent. The support we’ve received during the onboarding phase has been minimal, and it hasn't always been clear or comprehensive. This creates a steeper learning curve for new staff, as there is no dedicated "Raintree Academy" or other structured training resources to guide users through the system. Instead, each individual company is left to develop its own training materials for every area and type of user. This approach adds unnecessary complexity to the process and can lead to confusion for new hires. While Raintree certainly has its strengths, these downsides—particularly the extra charges for necessary features, outdated interface, and inconsistent onboarding and support—are things to consider for those looking for a more polished, modern, and user-friendly experience. **What problems is Raintree Systems solving and how is that benefiting you?** Raintree Systems is solving several key business problems for us. By offering one integrated program for all departments, it streamlines our operations and reduces the need for multiple separate systems. This has helped improve our tracking and billing processes, ensuring that everything from scheduling to insurance claims is handled more efficiently. On the billing side, it has been especially beneficial in helping us track our fee schedules and alerting us when we are underpaid based on our expected rates, preventing revenue loss. The ability to easily find data and run reports has been a huge benefit, allowing us to monitor clinic performance, track outcomes, and make data-driven decisions quickly and accurately. This integration has ultimately saved time, reduced errors, and improved overall productivity for our team. ### 2. Billing Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Shawna C. | Billing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Raintree Systems?** I like that the medical records print with the billing. I like that everything for each side of our company is in the file. I like the search feature to be able to do smart search for patient information and insurance information. **What do you dislike about Raintree Systems?** I dislike not being able to make correction to files easily. For example, we are unable to change cases without doing an amendment. I don't like that you cannot have options when printing, for example printing a ledger with just charges only and show no payments. You can't do that unless you go into settings and set-up a profile to do so. I wish when we changed insurance carriers it would allow us to delete them instead of tracking them. I also wish we were allowed to enter carriers with the same address multiple times. I also wish the social updated to insurance field when you input the carrier information. As well as a place to pull ADJ#'s for workers comp cases. **What problems is Raintree Systems solving and how is that benefiting you?** We use the ticket system; I wish that everyone could have an email to get things resolved rather than go through a pint person in our company to reach out to RT. ### 3. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Raintree Systems?** I like the ability to customize reports and view the data. So many different options and almost every report you can think of is in the system. The task dashboard is a huge asset as well. **What do you dislike about Raintree Systems?** While I love the reports, they can be be cumbersome to figure out to get the data you want. There are so many option but not enough info in there to get what you want. **What problems is Raintree Systems solving and how is that benefiting you?** I love that you can submit cases to get issues and bugs corrected. This process used to be fast and responsive, but has become almost non responsive lately. It takes a bit to get things fixed. **Official Response from Cameron DeJong:** > Jessica - Thank you for your review. We appreciate you and your honest feedback! Hearing about your ability to customize reports and view your data is heartening. We are working constantly to make things easier for our valued clients to work through. Efficiency is essential to all of us for sure. Regarding the cases and bugs, if you have current issues there, don't hesitate to contact me directly at cameron.dejong@raintreeinc.com so that I can ensure that you and your team are taken care of with a five-star experience. Thank you again for your feedback. ### 4. Assistant Clinical Director **Rating:** 4.5/5.0 stars **Reviewed by:** Hilary R. | Assistant Clinical Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Raintree Systems?** Our organization provides occupational, physical, feeding, and speech therapy services, and Raintree has made our documentation process seamless and consistent across all disciplines. With Raintree, we’re able to manage intake, scheduling, documentation, and billing all within a single, integrated system. The Raintree team is consistently responsive, supportive, and solution-focused, always ready to assist with any issues that arise. **What do you dislike about Raintree Systems?** When we need to customize features to fit the specific needs of our clinic and the unique way our business operates, we often miss out on system updates that could improve those customizations. Additionally, every new feature seems to come with an added cost, which can be challenging for a nonprofit organization. As a long-standing and loyal customer, it would be helpful to have clearer communication about updates and more consideration for organizations like ours when it comes to pricing and access to new features. **What problems is Raintree Systems solving and how is that benefiting you?** Raintree is helping us streamline our billing processes, allowing us to generate revenue more efficiently and improve overall financial performance. **Official Response from Cameron DeJong:** > Hey Hilary! I'm glad to hear that you find Raintree helpful in making your documentation easy and uniformed, as well as integrating various aspects of your therapy and rehab services into one system. Our team at Raintree always aims to provide excellent support and help address any challenges that may arise. Regarding your feedback about customization and updates, I understand that having timely communication on updates would be beneficial for your clinic's unique needs. We appreciate your input, and we value the opportunity to continuously improve our system to better serve our customers. We would be more than happy to discuss how Raintree can meet the specific requirements of your BCBA program and support your organization's growth. Thank you for sharing your thoughts, and please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best regards, Cameron DeJong cameron.dejong@raintreeinc.com ### 5. Pretty good **Rating:** 4.0/5.0 stars **Reviewed by:** Natasha D. | Therapy Office Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** Going from using Practice Perfect System to Raintree was an adjustment, but once I got used to the functionality for my job title, it became very easy to use. Any issues I've had, I've been able to get assistance from Raintree Support with no hesitation. My check ins are easy, leaving notes are easy, being able to access charts, add, delete documents, using the patient wallet, scheduling as a whole, sending documents by fax, etc all easy to do and minimal issues overall. **What do you dislike about Raintree Systems?** For my job title, it's fine no real issues. But when helping Finance, we've had issue with posting payments, especially if we put a date of service. We've seen posting errors, charge offs with no explanation as to why, if the patient is using Vouchers sometimes that isn't processed correctly after we've done our part correctly. When Finance has been able to get help sometimes they've been helpful and other times our Finance department has had to jump through hoop to get assistance. **What problems is Raintree Systems solving and how is that benefiting you?** I can tell they are trying to make Raintree more user friendly through all parts of therapy and billing overall. While the updates haven't made a difference in my day to day work; I know the updates are beneficial to make everything smoother for all users. ### 6. Accurate and easy to use system **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan W. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** I like the ability to customize our experience for each of our entities based the unique requirements of each one. Whether it's custom fields or special reports, everything we need is provided. Once every thing is implemented, everything is very easy to use. Not to mention the system handles multiple users entering large amounts of information every day. Very stable system and we've been using it for years! **What do you dislike about Raintree Systems?** Only complaint is the response time from customer service if there is a problem. Typical response time, depending on severity of the issues, ranges from a few days to a few weeks. **What problems is Raintree Systems solving and how is that benefiting you?** Raintree is our centralized billing system for all our medical billing entities. It handles patient demographics, physical facilities, insurance contact information, medication pricing, and accounts receivable. Raintree benefits our organization by housing all our information in one central location for easy processing, reporting, and security. ### 7. Raintree is made for billers **Rating:** 5.0/5.0 stars **Reviewed by:** Sally H. | Billing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** Billing in Raintree is easy and automated as long as the set up on the "backend" is done flawlessly, and Raintree has a great onboarding program that helps make sure that is done. It's evident that billers were consulted in the making of this program. **What do you dislike about Raintree Systems?** There are a lot of functions that cause overwhelm. It's great to have a lot of information and capability, but it makes it difficult for older users that are not "tech savvy." **What problems is Raintree Systems solving and how is that benefiting you?** Automated claims submission is wonderful. All the rules and protocols I can set up on the backend to make sure special rules are followed is the greatest thing that's ever happened in my professional life. It is overwhelming at first, but Raintree medical billing staff helped me get everything set up perfectly and run test batches to make sure everything was right before turning me loose. ### 8. Great EMR and great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Raintree Systems?** Raintree is a very intuitive EMR with many ways to customize it and make it work for your practice. The customer support is excellent, and Raintree has created spaces for user feedback and ideas that work to improve the system. **What do you dislike about Raintree Systems?** There is not much to dislike, but like all EMR systems, it can have its quirks. Our most significant pain point is probably the ledger and remittance settings that affect billing functions. **What problems is Raintree Systems solving and how is that benefiting you?** Raintree has helped us navigate our busy waiting area and check-in times with eCheck-in! Now parents can check-in remotely, update demographic information, pay copays and balances, and free up our front desk to help other families. **Official Response from Cameron DeJong:** > We are so grateful for your wonderful review! We are fortunate to have the best customer support team in healthcare. Thank you for the feedback on the ledger and remittance settings. We are working hard every day to evolve and continue to be the best for you. Thank you for being a valued member of the Raintree family. All of us at Raintree are here for you, always. ### 9. Current Raintree Opinion **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Raintree Systems?** Upgrades over the years have made processing claims easier and most issues are able to be corrected quickly. The Salesforce team is helpful and friendly. **What do you dislike about Raintree Systems?** The database has a very old look and feel to it. There are so many different areas of settings that are needed to get things to function properly and there can be discrepancies in the settings, causing things to not work as desired. New features come at a cost, so eventually we'll be stuck with old functionality because costs keep going up but reimbursement in this industry keep going down. **What problems is Raintree Systems solving and how is that benefiting you?** Confidence in remaining HIPAA compliant, due to Raintree's high standards. The integration with Waystar allows claims to bill out smoothly and receive remit files back without a lot of manual work. Helps keep the team lean without needing a lot of extra staff to handle duties for RCM. ### 10. The future is Raintree! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** Raintree has been a staple in our company and has made adjustments and created better ways of tracking auths, max benefits, communicating with our patients more efficiently and effectively. We are excited for the future we have with Raintree and what they are can do for us and our clients! **What do you dislike about Raintree Systems?** I would like more training on the system. There is so much that we are not using and know about. **What problems is Raintree Systems solving and how is that benefiting you?** I am excited about how intake is improving and moving away for manually inputting demographics! Time save and focus and be elsewhere. ### 11. Exceptional Support and Integration Make Raintree Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Mimi E. | Sr. Director of Operations and Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Raintree Systems?** I really appreciate that Raintree is an all-in-one solution with integrated scheduling, billing, and EMR, plus automation and Raintree Payments. The support and training, both pre- and post-implementation, have been outstanding, and our client success manager is always accessible and helpful. Rev edition has also helped us improve our collections and streamline our revenue cycle. **What do you dislike about Raintree Systems?** Depending on the additional features that we request the turnaround time for training can take a bit. **What problems is Raintree Systems solving and how is that benefiting you?** Better patient access through patient engagement. Currently adding campaigns and surveys to our process to help with patient engagement. ### 12. Ceo/owner **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** This is a very detail-oriented system. It understands the challenges we encounter in running therapy practices and is always working to find solutions. **What do you dislike about Raintree Systems?** There isn't much to mention, but as with any new system implementation, there are always some issues that come up here and there. **What problems is Raintree Systems solving and how is that benefiting you?** I am always looking for up-to-date tech solutions that can help increase productivity while also reducing labor costs and saving time. Staying current with the latest technology is important to me because it allows for more efficient workflows and helps streamline tasks. ### 13. Raintree Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kasaya K. | Payment and Patient Account Specialist, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Raintree Systems?** RT is super easy to use and easy to understand. I use this product everyday and am very happy with the updates. I am a Biller and post our charges, i feel that it is easier than other systems that i have used in the past. **What do you dislike about Raintree Systems?** There are times that i have to manually take care of a patients Ledger myself because the system did not understand an EFT that was uploaded, but it's easy to find and take care of easily. **What problems is Raintree Systems solving and how is that benefiting you?** I honestly do not know. Thank you ### 14. Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Kinsey C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Raintree Systems?** Having used several other EMR systems, I remain impressed by the new features they introduce and how swiftly we are able to integrate them into our business. **What do you dislike about Raintree Systems?** I find it frustrating that not every section includes a hot key. Hot keys really make things easier for me and help me navigate quickly between different screens. **What problems is Raintree Systems solving and how is that benefiting you?** Patient portal has been huge for us! It has made our patients happier and increase productivity at our front desk ### 15. Mind blown at new information **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia T. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** I’ve learned so many things we aren’t using. Therefore we will be implementing a lot of changes. **What do you dislike about Raintree Systems?** Nothing honestly that I know of at the moment **What problems is Raintree Systems solving and how is that benefiting you?** Using REv edition soon since I’ve just learned about it ### 16. Love Raintree's Efficiency and Therapist Friendly System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Raintree Systems?** What I love about Raintree is the way that there are multiple ways to complete one thing such as scheduling, opening a daily note, accessing patient records, etc. Raintree help is also very easily accessible and quick to respond to help you figure something out or resolve an issue. We utilize Raintree everyday and I feel that the abbreviation features also help documentation efficiency greatly. **What do you dislike about Raintree Systems?** I wish we had more access of editing the plan of care dates (start date) and that task completion would not force daily notes to reevaluations. **What problems is Raintree Systems solving and how is that benefiting you?** I feel that Raintree helps us not schedule or see patient outside of authorization or visits allotted. ### 17. Efficient and Precise **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** It is a comprehensive system, covering all areas that clinics need. There are sections to track all areas of a clinics needs **What do you dislike about Raintree Systems?** It seems that many settings are extremely complex and not ultra user friendly **What problems is Raintree Systems solving and how is that benefiting you?** The denials being automatically written off, and being able to turn that feature off was huge. ### 18. Terrible Support - Archaic User Interface **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** It is less expensive than some systems. It gives everyone in the office something to complain about every day. **What do you dislike about Raintree Systems?** User functionality is not intuitive. Changing anything takes dozens of steps. Unless you are a computer programer you won't be able to update templates. When you call support, usually the person on the phone can't help with anything other than a password reset. Numerous times there is NO ONE in the organization that can help make the changes or setup anything. Refuse to provide training or help because they don't have anyone that can help. Account managers never respond. System integrations don't work. If you have used other EMRs/PMs this one will not be easy to use. **What problems is Raintree Systems solving and how is that benefiting you?** It makes more problems than solves them. Currently working to implement a different platform. ### 19. Great medical software **Rating:** 5.0/5.0 stars **Reviewed by:** Aricely S. | Executive Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Raintree Systems?** Raintree has made our lives easier in the office. Their billing and report platform is one of the best. We've been using it for over 20 years. **What do you dislike about Raintree Systems?** We haven't encountered any problems with Raintree **What problems is Raintree Systems solving and how is that benefiting you?** We can save our reports and bills in the system with no complaints. Easy to track billing and patients. **Official Response from Sorella Andersen:** > It's great to hear that Raintree Systems is helping you save time and manage your reports and bills efficiently. We appreciate your positive review! ### 20. RT has been able to automate so many processes that use to suck so much time before **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Raintree Systems?** I love that everything is all in one. No more need to email about clients, you can keep everything in the chart. **What do you dislike about Raintree Systems?** The visual appeal of it looks archaic and how much clicking you have to do to complete documentstion **What problems is Raintree Systems solving and how is that benefiting you?** Keeps everything under one entity ### 21. Doesn’t miss an alert! **Rating:** 3.5/5.0 stars **Reviewed by:** Brandy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Raintree Systems?** The system always creates a flag or a follow up so not a single record gets missed without a sign off! **What do you dislike about Raintree Systems?** Some of the options and features are hard to find without assistance. **What problems is Raintree Systems solving and how is that benefiting you?** Tracking claims and cases more efficiently than our previous EMR ### 22. Robust EMR **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** I enjoy the streamline of workflows and the constant updates utilizing today’s technology such as AI **What do you dislike about Raintree Systems?** Reports are not as good as they could be **What problems is Raintree Systems solving and how is that benefiting you?** AI integration that will allow us to have AI answer our phones ### 23. Very helpful and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kim J. | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** I love the Credentialing Module. It gives the ability for the front office, operation, and billing to all see the Credentialing information. **What do you dislike about Raintree Systems?** Can't think of anything at this time. Raintree is great. **What problems is Raintree Systems solving and how is that benefiting you?** Credentialing Module ### 24. Everyone was amazing and the sessions were very helpful and useful! **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi J. | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** The ease of how to get to so many different areas. Love the ledger view! **What do you dislike about Raintree Systems?** Doesn’t work as well as it could for ABA therapy **What problems is Raintree Systems solving and how is that benefiting you?** Coding edits and those help so much! ### 25. RT equals efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Cassandra C. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** I like that it is customizable. Allows so much to be done from one place. **What do you dislike about Raintree Systems?** Customizations are insanely priced. $30k for customized report templates is just crazy. **What problems is Raintree Systems solving and how is that benefiting you?** N/A ### 26. Raintree has a learning curve but is very valuable once you master the learning curve. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** It’s versatility. We use it for everything: scheduling, billing, communicating with patients, faxing referral sources, etc. **What do you dislike about Raintree Systems?** There is a steep learning curve when you first use it. **What problems is Raintree Systems solving and how is that benefiting you?** N/A ### 27. Pluses and minuses **Rating:** 2.5/5.0 stars **Reviewed by:** James M. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** I like that there are a ton of reports that can be run. **What do you dislike about Raintree Systems?** It doesn't roll forward for accounting purposes. **What problems is Raintree Systems solving and how is that benefiting you?** This is a new industry to me, so I don't have a basis for comparison. ### 28. Interested to see you grow for all therpies **Rating:** 3.5/5.0 stars **Reviewed by:** Chelsea W. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** Everything is in one place, it's helpful to have all documents and info **What do you dislike about Raintree Systems?** Still behind on behavioral health therapy **What problems is Raintree Systems solving and how is that benefiting you?** Adding more context to behavioral health ### 29. Director of Billing Services **Rating:** 4.5/5.0 stars **Reviewed by:** Rebecca M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** Robust, integrated system. Good interfaces with external solutions. **What do you dislike about Raintree Systems?** F1 help search function sub-optimal. Search function could use improvements. **What problems is Raintree Systems solving and how is that benefiting you?** RCM management ### 30. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** Whenever I have a question or encounter an issue, I can easily reach someone at Raintree and always receive the assistance I need. **What do you dislike about Raintree Systems?** I would like to have an app that I can use to access the classic Raintree rather than have to access the RT web **What problems is Raintree Systems solving and how is that benefiting you?** The need for AI to make documentation more efficient ### 31. 2nd Year of TherapyCon **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** That it’s always improving and not stagnant. **What do you dislike about Raintree Systems?** Some of the functionality that we learn about seems very clearly helpful for adult/pt but not as user friendly for pediatrics and the nuances that come with the disciplines. **What problems is Raintree Systems solving and how is that benefiting you?** I like the AI - but I’m hoping it can be more customizable and able to suit our pediatric needs. ### 32. Great innovations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** Raintree stays ahead of the tech innovations coming out especially with AI to help improve efficiency **What do you dislike about Raintree Systems?** Some of the systems remain somewhat clunky, often requiring users to navigate through several menus just to retrieve information. **What problems is Raintree Systems solving and how is that benefiting you?** I have noticed a decrease in the amount of time I spend on paperwork. ### 33. Raintree in a pediatric clinic **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** Has a lot of options and integrated features to keep us in just one software. **What do you dislike about Raintree Systems?** You said it. It's clunky, hard to train staff on because the ui is not intuitive. It needs a face-lift to a modern ui experience. **What problems is Raintree Systems solving and how is that benefiting you?** It's our primary emr, billing and note taking software ### 34. System on the cutting edge **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** Raintree is an EMR that is customizable, template driven that works well with documentation assists of the future! **What do you dislike about Raintree Systems?** Sometimes limited to tabular check lists, but at the same time this can make the notes look cleaner to read and navigate. **What problems is Raintree Systems solving and how is that benefiting you?** Solving the problems of having five places for patient care, they bring it all into one. ### 35. Great Experience @TherapyCon25 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** I like how they’re evolving the Billing collection side and helping us work smarter and not harder **What do you dislike about Raintree Systems?** At this point, I don't see many downsides, especially considering the new features they are implementing. **What problems is Raintree Systems solving and how is that benefiting you?** The collections aspect helping with so many things including working denials and appeals ### 36. Customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** Allows for customization of processes/screens to be tailored to each practice. Also automates a lot of processes. **What do you dislike about Raintree Systems?** Due to being able to do the same process multiple ways, it can be difficult for new users to learn. **What problems is Raintree Systems solving and how is that benefiting you?** Ai integration is helping save time and creat accuracy. ### 37. The experience has changed overtime. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** The available innovation features are offered. **What do you dislike about Raintree Systems?** One major drawback is the inability to integrate updates when customizations have been made. **What problems is Raintree Systems solving and how is that benefiting you?** We are still working through issues that have arisen because our recent updates are not integrating smoothly with the customizations in our existing system. ### 38. Appreciated the efficiency of the system **Rating:** 4.5/5.0 stars **Reviewed by:** Todd S. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** The dashboards of the system are very helpful. The Case Load tab is helpful when tracking patient status with upcoming appointments. **What do you dislike about Raintree Systems?** The documentation as with many systems can be time consuming. **What problems is Raintree Systems solving and how is that benefiting you?** Back office billing efficiency. This is important to our business that our EMR is efficient with getting claims out. ### 39. Great system for pediatric therapists **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Raintree Systems?** All in one system for therapists. Quick and easy documentation for day to day sessions **What do you dislike about Raintree Systems?** Delayed communication on updates and longer implementation for pediatric clients with updates **What problems is Raintree Systems solving and how is that benefiting you?** Easy of documentation and all in one system for tracking data ### 40. Billing Specialist **Rating:** 2.5/5.0 stars **Reviewed by:** Jenna B. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** How there is a followup que to keep track of all the denials **What do you dislike about Raintree Systems?** How you only have access to certain things if your code is in your user table **What problems is Raintree Systems solving and how is that benefiting you?** keeping all of the information in one system ### 41. Great People **Rating:** 4.5/5.0 stars **Reviewed by:** Carol H. | EMR Administrator and Implementation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Raintree Systems?** From implementation to support the Raintree teams are diligent and professional. I like their team commitment to researching ways to utilize the EMR Plugins and configurations to meet needs. Our CSM is extremely helpful and gathers the resources needed to help us understand and implement features. **What do you dislike about Raintree Systems?** The custom services and subscription package process is cumbersome and takes a lot of time to manage. There's got to be a better way! We have been waiting a long time for the standard yellowfin dashboards. We are at a standstill while we wait for this integration. **What problems is Raintree Systems solving and how is that benefiting you?** With our entire pediatric division on Raintree we are now able to align our processes and clinical requirements. As we configure features and document best practices within Raintree we can train all of operations and monitor the success of our direction. Utilizing Raintree for RCM claims cleanup and processing has been extremely beneficial and we will now be realizing revenue improvements. Once staff is trained we are finding that Raintree is user-friendly and there is very little issues reported or need for ongoing support. Our internal ticket count is very low so we our able to focus on enhancement and feature implementation rather than support issues. **Official Response from Sorella Andersen:** > Thanks for taking the time to leave a review, Carol, and we certainly appreciate your feedback about the custom services and subscription package process. Thrilled to hear that Raintree is helping your practice improve clinical operations and revenue. It's also great that you've had such positive and collaborative experiences with the Raintree team and your CSM. Love it! ### 42. Lack of timely response and costly 'add-ons'. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** It is an EMR built for therapists with great flexibility to make templates. **What do you dislike about Raintree Systems?** They charge for every 'additional' feature. **What problems is Raintree Systems solving and how is that benefiting you?** They just added Scribe IQ, which should help with clinical documentation (speed up documentation for our clinicians). ### 43. I have had difficulty with the software. It is underlining most words in red **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Raintree Systems?** I can customize the template to specify important items for my business. **What do you dislike about Raintree Systems?** Hard to fix problems when they occur. Takes a long time. **What problems is Raintree Systems solving and how is that benefiting you?** It is customized to our business with our template. ### 44. Easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** Raintree is straightforward and easy to use. **What do you dislike about Raintree Systems?** Sometimes the system can be slow. Overall, not many complaints **What problems is Raintree Systems solving and how is that benefiting you?** It is easy to search and obtain necessary documents for patients needs. ### 45. Raintree keeps things running smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** I love using Raintree as our EMR. The blast text feature makes it easy to contact caregivers **What do you dislike about Raintree Systems?** There is a learning curve but the customer support is great **What problems is Raintree Systems solving and how is that benefiting you?** It helps me to keep clinical documentation running smoothly ### 46. Good platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Raintree Systems?** Efficient documentation. Good reporting through the BI platform **What do you dislike about Raintree Systems?** Extra costs for every little thing, not the best training. **What problems is Raintree Systems solving and how is that benefiting you?** Integrated billing, documentation and reporting ### 47. Excellent System and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Raintree Systems?** I have owned Raintree for over 10 years. I chose Raintree due to the flexibility of the system as I have multiple systems/sources that I use for report writing. Raintree facilitated custom templates for us to use which made the assessment process easier for our practice. **What do you dislike about Raintree Systems?** Sometimes I do not get an answer on a case for over a week. I have to contact support to get updates, and they have to escalate the problem to engineers. **What problems is Raintree Systems solving and how is that benefiting you?** Raintree has been instrumental in our billing practice. Speech therapy/billing is complicated (primary/secondary payor) have different interpretations for coding. Raintree helped to create primary/secondary billing filters so that errors are not made. ### 48. Templates are Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Raintree Systems?** Once you learn to use the templates, evaluations speed up a lot. There are a lot of redundant drop downs and clicks, i find myself free typing in the comments box more often **What do you dislike about Raintree Systems?** Too many drop downs and clicks, it becomes overwhelming **What problems is Raintree Systems solving and how is that benefiting you?** Completing our EHR needs ### 49. Raintree is very easy to learn. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Raintree Systems?** Rain Tree is helpful with putting in Insurance. It is very easy to learn. Scheduling is very easy. I also like at the bottom of the page it shows all the patients information, that way you dont have to get into the chart to see everything. I like the way we can have different colors for different Insurances. This is very helpfull to me. **What do you dislike about Raintree Systems?** I dont like that it will not tell me if a patient is already in the system. It needs to tells us if there is a patient in the system with the same birthday and let us decide if it is the same person. I also would like it to show me only my patients went i am looking for a patient to schedule, Instead of looking thru all of the patient in the corporation. **What problems is Raintree Systems solving and how is that benefiting you?** I had problem of checking Patients ins visit limits. Now they are on the same page with the appointment. It also is helpful that i can see the patient info like the Phone number and date of birth on the same page as the schedule. **Official Response from Cameron DeJong:** > Thank you for sharing your experience with Raintree. It’s great to hear that you find the system helpful with insurance and that it is easy to learn. I understand your concerns about not being notified if a patient is already in the system and being unable to view only your patients when scheduling. These are valid points that could enhance the user experience. On the positive side, it’s great to know that Raintree Systems has solved your problem of checking patients’ insurance visit limits and that having patient information like phone number and date of birth on the same page as the schedule is beneficial for you. Your feedback is valuable in helping us improve our product. Let's see what we can do to make your experience 5-stars in the future. Reach out to us anytime. We're here for you! Thank you for being part of the Raintree family. ### 50. Well integrated **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Raintree Systems?** Templates make writing notes much faster **What do you dislike about Raintree Systems?** There are a lot of boxes and items to click through and sometimes takes long to load between pages. **What problems is Raintree Systems solving and how is that benefiting you?** Scheduling better **Official Response from Sorella Andersen:** > Thanks for your feedback! Your input is incredibly valuable to us as we continue to enhance our platform. We're happy to hear that Raintree templates are making note writing faster for you! ## Raintree Systems Discussions - [What is Raintree Systems | Therapy & Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment - [View Raintree Systems pricing details and edition comparison](https://www.g2.com/products/raintree-systems/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+16%3A19%3A42+-0500&secure%5Bsession_id%5D=4be97caa-0231-4c06-8ff2-25f00000691c&secure%5Btoken%5D=e2b5d6b4b3584805b7cebb8a34d23f93214339f60bd545dc191f54a32a0c111c&format=llm_user) ## Raintree Systems Integrations - [JopariPay](https://www.g2.com/products/joparipay/reviews) - [Limber](https://www.g2.com/products/limber/reviews) - [Medbridge Care](https://www.g2.com/products/medbridge-medbridge-care/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Waystar](https://www.g2.com/products/waystar/reviews) ## Raintree Systems Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Operations** - Workflow Optimization - Clinical Documentation - EHR Integration - Clinical Documentation - Clinical Communication - Clinical Documentation - Transcription Automation - Clinical Documentation - CDI Training - Clinical Documentation - Clinical Data Exchange - Clinical Documentation - Document Access - Clinical Documentation - Digitization - Clinical Documentation **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Agentic AI - Medical Billing** - Natural Language Interaction **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Generative AI** - AI Text Summarization **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top Raintree Systems Alternatives - [WebPT](https://www.g2.com/products/webpt/reviews) - 4.4/5.0 (159 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)