Best Survey Software

How Many Survey Software Products Does G2 Track?

Total Products under this Category: 561

Category Stats (Aug 2026)

  • Average Rating: 4.41/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month

Last updated: August 04, 2026

How Does G2 Rank Survey Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 154,700+ Authentic Reviews
  • 561+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Survey Software

G2 Grid® for Survey Software plotting products by satisfaction and market presence

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Typeform, Microsoft Forms, Microsoft 365, and QuestionPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=typeform&focus%5B%5D=microsoft-forms&focus%5B%5D=microsoft365&focus%5B%5D=questionpro)

Sponsored

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program.

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Google Workspace

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

Average Rating: 4.6/5.0

Total Reviews: 45,666

How Do G2 Users Rate Google Workspace?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Google Workspace?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    341,888 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Who Uses This: Student, Teacher
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 46% Small, 35% Medium

What Do G2 Reviewers Say About Google Workspace?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Google Workspace, facilitating smooth and efficient workflow management.
  • Users love the seamless team collaboration in Google Workspace, enhancing communication and boosting productivity effortlessly.
  • Users love the seamless integrations in Google Workspace, enhancing efficiency with easy access to tools and scheduling.
  • Users praise the ease of use and integration in Google Workspace, enhancing productivity and collaboration seamlessly.
  • Users enjoy the intuitive design of Google Workspace, facilitating productivity and smooth integration of essential tools.
Cons
  • Users face missing features in Google Workspace, such as limited offline capabilities and restrictions on accessing certain functionalities.
  • Users find the limited features of Google Workspace unnecessary for smaller teams, lacking essential tools for their needs.
  • Users find Google Workspace lacking features compared to other platforms, impacting effective campaign management and data handling.
  • Users find the lack of advanced features in Google Workspace limits their productivity and customization options.
  • Users find limited customization options in Google Workspace, particularly for calendars and forms, restricting flexibility and creativity.

What Are Recent G2 Reviews of Google Workspace?

What Are G2 Users Discussing About Google Workspace?

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com.

Average Rating: 4.4/5.0

Total Reviews: 23,553

How Do G2 Users Rate SurveyMonkey?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.4/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.9/10 (Category avg: 8.9/10)
  • Data Exporting: 8.5/10 (Category avg: 8.7/10)

Who Is the Company Behind SurveyMonkey?

  • Seller: SurveyMonkey
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Mateo, CA
  • Twitter: @SurveyMonkey
    42,887 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,390 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Teacher, Owner
  • Top Industries: Education Management, Hospital & Health Care
  • Company Size: 37% Small, 34% Medium

What Do G2 Reviewers Say About SurveyMonkey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SurveyMonkey, finding it quick and intuitive for creating surveys and gathering feedback.
  • Users find SurveyMonkey's ease of creation exceptional, allowing quick and user-friendly survey development without technical skills.
  • Users find SurveyMonkey intuitive, with its user-friendly design simplifying question creation and data analysis.
  • Users love the simplicity of SurveyMonkey, enabling quick survey creation and analysis without technical skills.
  • Users find SurveyMonkey extremely easy to use, making it a valuable tool for gathering and analyzing feedback.
Cons
  • Users find SurveyMonkey to be expensive, particularly regarding limited features and costly customizations.
  • Users find limitations in the free plan of SurveyMonkey, requiring payment for essential features and access to more responses.
  • Users report survey issues such as limited logic, awkward mobile editing, and outdated templates affecting usability.
  • Users find that many advanced features are restricted to higher-priced plans, limiting the functionality of free versions.
  • Users express frustration with limited customization options in SurveyMonkey, affecting design and dataset manipulation capabilities.

What Are Recent G2 Reviews of SurveyMonkey?

What Are G2 Users Discussing About SurveyMonkey?

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Average Rating: 4.7/5.0

Total Reviews: 5,158

How Do G2 Users Rate Jotform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Permissions: 8.5/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Jotform?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • Twitter: @Jotform
    39,289 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    901 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Education Management
  • Company Size: 71% Small, 20% Medium

What Do G2 Reviewers Say About Jotform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Jotform, enabling quick navigation and efficient form management for clients.
  • Users appreciate the ease of use of Jotform, finding it simplifies event management and form creation significantly.
  • Users commend the intuitive setup process of Jotform, which simplifies form creation and customization significantly.
  • Users love the user-friendly design of Jotform, making navigation and form creation a breeze.
  • Users love the ease of building powerful forms with Jotform's user-friendly interface and flexible integrations.
Cons
  • Users find Jotform too expensive compared to other survey sites, especially given the misleading advertising of free options.
  • Users find some missing features in Jotform, particularly in font customization and payment integration difficulties.
  • Users face form issues with navigation, integration, and functionality, making the experience less user-friendly.
  • Users find limited customization options for Jotform, making design adjustments more challenging than expected.
  • Users find the form design confusing with unclear navigation and limitations in customization options and features.

What Are Recent G2 Reviews of Jotform?

What Are G2 Users Discussing About Jotform?

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/.

Average Rating: 4.4/5.0

Total Reviews: 995

How Do G2 Users Rate Zoho Survey?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Zoho Survey?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,766 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Founder, Engineer
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 50% Small, 33% Medium

What Do G2 Reviewers Say About Zoho Survey?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use in Zoho Survey, finding it intuitive and quick for creating surveys.
  • Users appreciate the ease of survey creation in Zoho Survey, enjoying its intuitive setup and customization options.
  • Users find Zoho Survey's intuitive interface makes survey creation straightforward and efficient, enhancing their feedback collection experience.
  • Users appreciate the ease of use in Zoho Survey, finding it simple to create and customize surveys efficiently.
  • Users adore the integrations and reporting features of Zoho Survey, enhancing survey management and data analysis efficiency.
Cons
  • Users find limited customization options and advanced features restricted to higher-tier plans in Zoho Survey.
  • Users note the limited design options and performance lags in Zoho Survey, affecting overall survey experience.
  • Users find the limited features of Zoho Survey restrict their ability to create advanced surveys and analytics.
  • Users find limited data analysis in Zoho Survey, as advanced features require higher-tier plans for deeper insight.
  • Users find the outdated design of Zoho Survey uninspiring compared to more modern alternatives, lacking a premium feel.

What Are Recent G2 Reviews of Zoho Survey?

What Are G2 Users Discussing About Zoho Survey?

FAQs About Survey Software

Generated using AI

Last updated: June 3, 2026

Popular survey apps for market research

Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment.

  • SurveyMonkey — market research with analytics and logic.
  • Jotform — surveys, registrations, and data collection.
  • Zoho Survey — customer feedback and real-time reporting.
  • Typeform — engaging surveys for customer insights.

Affordable survey platforms with the best features

Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation.

  • SurveyMonkey — templates, logic, and reporting tools.
  • Jotform — forms, approvals, and integrations.
  • Zoho Survey — easy setup with analytics dashboards.
  • Tally — simple forms with flexible logic.

Best-rated survey software for customer satisfaction

Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly.

  • SurveyMonkey — customer satisfaction and feedback analysis.
  • Jotform — customer surveys with response dashboards.
  • Zoho Survey — satisfaction tracking with simple reports.
  • Typeform — engaging surveys for response quality.

What should buyers look for in survey software

According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone.

How do teams use survey software for customer feedback

According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.

Microsoft Forms

Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. Whether for educational assessments, customer feedback, or event planning, Microsoft Forms streamlines the process, saving time and enhancing productivity.

Average Rating: 4.4/5.0

Total Reviews: 463

How Do G2 Users Rate Microsoft Forms?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.8/10 (Category avg: 8.9/10)
  • Data Exporting: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft Forms?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    231,632 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Software Engineer, Project Manager
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 43% Medium, 38% Large

What Do G2 Reviewers Say About Microsoft Forms?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive interface of Microsoft Forms, making it easy for anyone to create surveys quickly.
  • Users find the ease of creation in Microsoft Forms invaluable for quickly designing and analyzing surveys and quizzes.
  • Users appreciate the easy integration with Microsoft 365, making form creation and response analysis seamless and efficient.
  • Users appreciate the intuitive interface of Microsoft Forms, allowing quick and easy form creation for everyone.
  • Users find Microsoft Forms to be a simple and effective tool for surveys and gathering insights efficiently.
Cons
  • Users find the limited customization options frustrating, as forms end up looking generic and ununique.
  • Users note missing features in Microsoft Forms, like advanced logic and customization, limiting its effectiveness for complex needs.
  • Users note the limited features of Microsoft Forms, hindering customization and advanced functionality compared to competitors.
  • Users find the poor design of Microsoft Forms limits customization and complicates the creation of complex forms.
  • Users express frustration with the limited integrations of Microsoft Forms, especially concerning compatibility with Google tools.

What Are Recent G2 Reviews of Microsoft Forms?

What Are G2 Users Discussing About Microsoft Forms?

Typeform

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot.

Average Rating: 4.5/5.0

Total Reviews: 993

How Do G2 Users Rate Typeform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 8.7/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.2/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Typeform?

  • Seller: Typeform
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Barcelona
  • Twitter: @typeform
    28,375 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    882 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 65% Small, 28% Medium

What Do G2 Reviewers Say About Typeform?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Typeform, effortlessly creating engaging, brand-aligned forms for various purposes.
  • Users value the intuitive design of Typeform, making surveys feel conversational and engaging for respondents.
  • Users enjoy Typeform's intuitive design, which simplifies the survey process and enhances data collection efficiency.
  • Users value the multiple integrations of Typeform, enhancing workflow efficiency and connectivity with other tools.
  • Users appreciate the ease of creation in Typeform, enabling them to quickly generate and qualify leads effortlessly.
Cons
  • Users find the high cost of Typeform concerning, especially as their needs for advanced features grow.
  • Users find Typeform's limited customization options restrictive, compromising their ability to create engaging forms tailored to their needs.
  • Users feel the limited features of Typeform restricts customization and can lead to expensive upgrades as needs grow.
  • Users find the missing features frustrating, particularly lacking advanced insights and compliance options without additional costs.
  • Users face integration issues with Typeform, particularly with limited native support for essential analytics and CRM tools.

What Are Recent G2 Reviews of Typeform?

What Are G2 Users Discussing About Typeform?

Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Average Rating: 4.6/5.0

Total Reviews: 5,545

How Do G2 Users Rate Microsoft 365?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft 365?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    231,632 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Microsoft 365?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use in Microsoft 365, enjoying straightforward implementation and seamless navigation.
  • Users appreciate the seamless team collaboration in Microsoft 365, enhancing efficiency and communication across various applications.
  • Users value the easy integration with Microsoft apps, enhancing data access and collaboration across devices.
  • Users value the easy integration of Microsoft 365 with other tools, enhancing collaboration and accessibility across devices.
  • Users love the seamless integration of Microsoft 365 with other apps, enhancing accessibility and collaboration.
Cons
  • Users find Microsoft 365 too expensive for small teams, encountering frustrating limitations and issues with updates.
  • Users find the missing features frustrating, as essential tools are locked behind higher-priced plans and updates disrupt functionality.
  • Users find the learning curve daunting with Microsoft 365, often feeling overwhelmed by its complexity and features.
  • Users often face technical issues with Microsoft 365, including slow performance and frustrating app updates and configurations.
  • Users find Microsoft 365 lacking essential features, especially with frequent updates that disrupt established workflows and settings.

What Are Recent G2 Reviews of Microsoft 365?

What Are G2 Users Discussing About Microsoft 365?

QuestionPro

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required.

Average Rating: 4.5/5.0

Total Reviews: 1,142

How Do G2 Users Rate QuestionPro?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Permissions: 8.6/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind QuestionPro?

  • Seller: QuestionPro
  • Year Founded: 2005
  • HQ Location: Austin , Texas
  • Twitter: @questionpro
    13,094 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    533 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Executive Director, Student
  • Top Industries: Non-Profit Organization Management, Higher Education
  • Company Size: 60% Small, 22% Medium

What Do G2 Reviewers Say About QuestionPro?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of QuestionPro, enabling effortless survey creation and participant engagement.
  • Users value the exceptional service and comprehensive capabilities of QuestionPro, enhancing their survey management and analytics experience.
  • Users find QuestionPro's intuitive interface easy to navigate, making it user-friendly for everyone.
  • Users commend the responsive and helpful customer support of QuestionPro, enhancing their overall experience and satisfaction.
  • Users appreciate the ease of creation with QuestionPro, enabling quick and simple survey design and deployment.
Cons
  • Users find the limited number of available surveys on QuestionPro impacts its overall utility and effectiveness.
  • Users note a steep learning curve for new users, requiring time to master QuestionPro's extensive features.
  • Users express concern over significant price increases and the high cost of upgrades with QuestionPro.
  • Users feel that the limited customization options hinder their ability to tailor dashboards and surveys effectively.
  • Users find QuestionPro's interface not intuitive, making it challenging to customize surveys and access settings efficiently.

What Are Recent G2 Reviews of QuestionPro?

What Are G2 Users Discussing About QuestionPro?

Qualtrics Market Research

Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study. • Insights that arrive after the decision has already been made. • Business teams route around research — using unvalidated generic AI tools. Qualtrics Market Research replaces that infrastructure. We're the only platform where research expertise, validated methodology, and AI are natively embedded, not bolted on — built on 20+ years of experience insights and trained on millions of proprietary and unique market research survey responses that generic AI tools can’t replicate. Research platform, human and synthetic panels, advanced methodology, and AI-powered synthesis — integrated natively, not stitched together. And uniquely: research sits in the same system as CX and EX data, closing the loop between insight and measurable business outcomes in a way no agency or point solution can. The result: research shifts from scarcity to abundance. • Decision-grade insights in 24–48 hours instead of 6–8 weeks. • Research costs cut 50–85%. • Insights compound into institutional knowledge instead of disappearing into slide decks. • Research becomes the thing every business decision runs through. Customers see the difference quickly. • Gabb cut time-to-insight from 7 days to 4 hours and runs research at 50% lower cost. • Navy Federal Credit Union delivers strategic research in under 4 hours versus 5 days. • Workday generated 1,700 product improvement ideas in 3 months. • Booking.com cut fielding costs 50% with synthetic panels. • Victoria's Secret runs 200%+ more research projects on the same team. • Across deployments, Nucleus Research finds an average 100% ROI with 1.5-year payback. Qualtrics is also named a Strong Performer in The Forrester Wave™ for Experience Research Platforms (https://www.qualtrics.com/ebooks-guides/experience-research-wave-report/). _____________________________________________________________________________________ Why teams choose Qualtrics Market Research 1) Research platform + research expertise + research-grade AI — purpose-built to work together Most platforms give you survey software. Qualtrics gives you a research system. 20+ years of market research expertise embedded in the platform itself. AI trained on real market research data, not internet scraping. Panel access, study design, advanced analytics, and synthesis — integrated natively, not stitched together through APIs. And when you need to connect to your BI tools (Tableau, Power BI, Looker) or bring in specialized panels, Qualtrics is built to integrate, not replace. Agencies have the expertise but not the platform. DIY tools have the platform but not the expertise. Generic AI moves fast but has no research foundation. Qualtrics is the only option where all three exist natively — and plays well with the rest of your stack. 2) The only ecosystem that connects research to CX, EX, and operational data Research sits in the same system as the experience data your organization already collects — CX satisfaction scores, EX engagement metrics, operational performance data. Research questions can be triggered by what's happening in your programs. Findings can be validated against real business outcomes. You can prove research ROI by connecting insights to measurable results. No agency, no specialized MR platform, and no AI tool offers this natively — and it cannot be replicated by stitching tools together. This closes the loop between insight and outcome in a way no one else can. 3) Governance that scales research without diluting it The risk of research democratization is confident conclusions built on flawed inputs — more teams running studies, fewer with methodology expertise to run them well. Qualtrics is the only platform with built-in guardrails that prevent flawed studies from being fielded, a published validation framework for synthetic data that survives stakeholder scrutiny, and centralized visibility that lets research leaders see and govern everything running across the organization. Fast and governed. Scaled and rigorous. That combination doesn't exist anywhere else. _____________________________________________________________________________________ What you can do with Qualtrics Market Research Move from project to platform. Research becomes always-on infrastructure, not a request queue. Continuous tracking, always-available findings, and AI that surfaces what teams already know before they ask. Every study compounds in Research Hub — the 10th study on a topic makes the 1st study more valuable, not obsolete. Research Agent lets any team member get validated answers without a trained researcher in the room — so research scales beyond the research team without creating governance risk. Get decision-grade insights without the agency wait. Deliver insights in 24–48 hours instead of 6–8 weeks — so findings arrive before the decision, not after it. Synthetic panels compress directional research from weeks to hours at 50% lower cost. Apply advanced methodology (Conjoint with HB analysis, MaxDiff with TURF, Van Westendorp, Gabor-Granger) without an agency — built into the platform so the economics of high-quality research change permanently. AI handles transcript coding, theme detection, and summary generation, so researchers spend their time on interpretation, not mechanics. Govern research as it scales. Built-in methodology guardrails prevent flawed studies from being fielded — Research Agent (early access) enforces best practices at the point of study creation, not after results come back. Federated permissions and branded templates let every team operate within shared quality standards. Audit trails, AI transparency, and a published synthetic validation framework (Generalization, Data Shape, Diversity, Transferability) provide the provenance enterprise stakeholders will ask about. SOC 2, GDPR, HITRUST, ISO 27001, and FedRAMP round out the compliance posture procurement teams already know how to approve. _____________________________________________________________________________________ Key Qualtrics Market Research capabilities • Research hub — AI-powered search and synthesis across every study, including external documents; cross-study intelligence surfaces patterns automatically • Advanced survey tools — Drag-and-drop survey builder, advanced logic, quota management, support for 100+ question types, and PhD-backed templates • Research agent (early access) — AI-guided study scoping for Conjoint and MaxDiff, questionnaire drafting, plain-language Q&A against your accumulated research library • Synthetic panels — Launch studies instantly to pre-test survey designs, screen dozens of ideas, explore new populations, or extend first-wave findings with simulated row-level responses from research- grade AI that replicate real-world audience patterns • Integrated human panels — reach 200M+ vetted respondents across 200+ global markets through a curated network of 30+ panel partners, all accessible in the platform • UX research - Moderated and unmoderated user testing, card sorting and tree testing on the same platform as other market research capabilities. • Advanced methodology — Conjoint (CBC with HB analysis), MaxDiff with TURF, Van Westendorp PSM, Gabor-Granger, segmentation, brand tracking, concept testing • AI summary — automated transcript coding, theme detection, and highlight reel generation for qualitative work • Video & audio analysis — Analyzes thousands of open-text responses and automatically surfaces key themes, sentiment trends, and representative quotes with AI. • Conversational feedback — Uncover layers of valuable context with intelligent follow-up questions that dynamically adapts to customer input • ExpertReview — AI-driven survey quality and methodology checks at the point of design • Stats iQ + Text iQ — AI-powered statistical analysis and open-end text analytics CX + EX + MR integration — research connects natively to experience programs, the only platform that does • Prebuilt XM solutions — survey-in-a-box for brand tracking, concept testing, message testing, A&U, and UX research •Advanced analysis — Crosstabs and customizable reporting dashboards REST API, multi-channel distribution including email and SMS, WCAG 2.0 compliant • Enterprise governance — federated permissions, branded templates, audit trails, AI transparency, bias auditing • System integrations — Salesforce, Snowflake, Tableau, Power BI • Compliance — SOC 2, GDPR, HITRUST, ISO 27001, FedRAMP _____________________________________________________________________________________ - ABOUT QUALTRICS Qualtrics is the AI-powered experience and research platform organizations use to understand customers, employees, and markets — and act on what they learn. Across customer experience, employee experience, and market research, the Qualtrics platform combines proprietary AI, PhD-backed methodology, and the world's most flexible feedback technology to help teams design better products, deliver better experiences, and make better decisions, faster. _____________________________________________________________________________________ - RELATED QUALTRICS PRODUCTS Qualtrics Customer Experience Hear every customer's voice, fix every broken experience, and increase loyalty and lifetime value. Combines an AI-powered listening engine, predictive intelligence, and closed-loop action capabilities so teams can move beyond measurement to drive change across the entire customer journey. https://www.g2.com/products/qualtrics-customer-experience/reviews Qualtrics Employee Experience Gather continuous feedback at every employee moment that matters and take action to improve engagement, talent planning, productivity, and innovation. Pairs AI-driven analytics and IO-psychology-based decision tools with guided manager action planning and real-time automated workflows. https://www.g2.com/products/qualtrics-employee-experience/reviews

Average Rating: 4.4/5.0

Total Reviews: 2,913

How Do G2 Users Rate Qualtrics Market Research?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.9/10)
  • Permissions: 8.5/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Qualtrics Market Research?

  • Seller: Qualtrics
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Provo, UT
  • Twitter: @Qualtrics
    42,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,231 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Student, Research Assistant
  • Top Industries: Higher Education, Education Management
  • Company Size: 45% Large, 34% Medium

What Do G2 Reviewers Say About Qualtrics Market Research?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Qualtrics Market Research, finding it intuitive for building and managing surveys.
  • Users enjoy the self-service platform of Qualtrics for easily building, testing, and measuring surveys efficiently.
  • Users appreciate the ease of creating sophisticated surveys with Qualtrics, benefiting from its robust workflow and scalability.
  • Users value the intuitive interface of Qualtrics Market Research, enabling easy survey creation and data analysis.
  • Users value the ease of creating surveys with Qualtrics, finding the platform intuitive and user-friendly.
Cons
  • Users express frustration with collaboration limitations, making it difficult to manage and share survey previews effectively.
  • Users note the limited international survey capacity of Qualtrics Market Research compared to other specialized firms.
  • Users report a steep learning curve with Qualtrics, making it daunting for beginners to utilize effectively.
  • Users find the limited customization options in Qualtrics Market Research frustrating, impacting their survey design and usability.
  • Users express concerns about pricing issues, noting high costs and limited access to advanced features without higher plans.

What Are Recent G2 Reviews of Qualtrics Market Research?

What Are G2 Users Discussing About Qualtrics Market Research?

Leapsome

Leapsome is the only HR platform with AI that raises your talent density, built on the deepest people data foundation in HR. One platform spanning HRIS, recruiting, talent, and AI: every employee’s full journey in one place, from first interview to compensation. The result gives HR leaders the ability to run the people operations of a company twice its size. That depth is what lets the AI do what scattered tools never could. More than 2,000 companies run on Leapsome, including Spotify, Notion, Mercedes-Benz, and Bolt. ℹ️ Learn more here: https://hubs.li/Q04pxFwV0 💬 Join 10,000+ HR & People Ops pros in our community: https://hubs.li/Q02_B0Gc0

Average Rating: 4.8/5.0

Total Reviews: 2,498

How Do G2 Users Rate Leapsome?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 9.1/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.1/10 (Category avg: 8.9/10)
  • Data Exporting: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Leapsome?

  • Seller: Leapsome
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York, United States
  • Twitter: @leapsome
    1,889 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    140 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 63% Medium, 19% Large

What Do G2 Reviewers Say About Leapsome?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Leapsome, making it simple to share feedback and collaborate effectively.
  • Users find Leapsome to be a valuable tool for collaboration, enhancing goal-setting and promoting accountability across teams.
  • Users admire the intuitive interface of Leapsome, enhancing productivity and simplifying feedback and performance management.
  • Users love the intuitive and clear interface of Leapsome, making goal-setting and progress tracking effortless.
  • Users value Leapsome for its seamless feedback integration, fostering meaningful conversations and continuous growth across teams.
Cons
  • Users find missing features like data export options and navigation improvements hindering their overall experience with Leapsome.
  • Users find the learning curve steep, as many features and workflows in Leapsome require additional education to understand.
  • Users find the navigation challenging, especially during initial setup and due to unclear menus in some areas.
  • Users find the interface not intuitive, struggling with complex navigation and unclear menus across different modules.
  • Users find the feedback issues in Leapsome cumbersome, with lengthy overlays that affect the overall experience.

What Are Recent G2 Reviews of Leapsome?

What Are G2 Users Discussing About Leapsome?

Constant Contact

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com

Average Rating: 4.1/5.0

Total Reviews: 7,241

How Do G2 Users Rate Constant Contact?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 8.4/10 (Category avg: 8.9/10)
  • Data Exporting: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Constant Contact?

  • Seller: Constant Contact
  • Company Website:
  • Year Founded: 1995
  • HQ Location: Waltham, US
  • Twitter: @ConstantContact
    67,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,156 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Owner
  • Top Industries: Non-Profit Organization Management, Marketing and Advertising
  • Company Size: 70% Small, 23% Medium

What Do G2 Reviewers Say About Constant Contact?

AI-generated summary from verified user reviews

Pros
  • Users find Constant Contact's ease of use invaluable for efficiently creating and managing email marketing campaigns.
  • Users love the easy creation of content with Constant Contact, benefiting from versatile templates and hassle-free scheduling.
  • Users find Constant Contact's simplicity in creating consistent newsletters and social posts invaluable for client engagement.
  • Users appreciate the ease of use and reliability of Constant Contact for managing email outreach effectively.
  • Users appreciate the user-friendly interface of Constant Contact, facilitating effective communication and engagement with their community.
Cons
  • Users express frustration with missing features like improved search, faster uploads, and lack of specific integrations.
  • Users find limited features in Constant Contact, affecting layout flexibility and access to standard services like A/B Testing.
  • Users find the limited customization options frustrating, making it difficult to achieve desired newsletter layouts.
  • Users find the limited templates in Constant Contact restrictive, wishing for more design options and flexibility.
  • Users find the interface not intuitive, leading to confusion when navigating tools and managing designs.

What Are Recent G2 Reviews of Constant Contact?

What Are G2 Users Discussing About Constant Contact?

G2 Marketing Solutions

G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business.

Average Rating: 4.6/5.0

Total Reviews: 5,380

How Do G2 Users Rate G2 Marketing Solutions?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.9/10)
  • Permissions: 8.8/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.3/10 (Category avg: 8.9/10)
  • Data Exporting: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind G2 Marketing Solutions?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • Twitter: @G2dotcom
    32,942 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,504 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Marketing Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Small, 37% Medium

What Do G2 Reviewers Say About G2 Marketing Solutions?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of G2 Marketing Solutions, streamlining product marketing initiatives and tracking effectively.
  • Users enjoy the intuitive platform of G2 Marketing Solutions, which simplifies collecting reviews and feedback efficiently.
  • Users highlight the excellent customer support that enhances their experience and boosts visibility effectively.
  • Users value the authenticity of G2 Marketing Solutions, trusting genuine reviews to guide their business decisions.
  • Users value the authentic client feedback on G2, aiding informed decisions and enhancing market engagement.
Cons
  • Users struggle with the inconsistency in review quality on G2, complicating the assessment of products and services.
  • Users find G2 Marketing Solutions to be expensive, especially for small enterprises and POC projects, affecting budget constraints.
  • Users express concerns about biased reviews on G2 Marketing Solutions, potentially impacting trust and decision-making.
  • Users express frustration over the lack of clarity in the review process and moderation explanations, complicating their experience.
  • Users find the pricing issues of G2 Marketing Solutions challenging, especially for startups with limited budgets.

What Are Recent G2 Reviews of G2 Marketing Solutions?

What Are G2 Users Discussing About G2 Marketing Solutions?

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture

Average Rating: 4.7/5.0

Total Reviews: 1,186

How Do G2 Users Rate Matter?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.9/10)
  • Permissions: 8.5/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.0/10 (Category avg: 8.9/10)
  • Data Exporting: 9.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Matter?

  • Seller: Matter
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @matterapp
    937 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer Service Representative, Product Manager
  • Top Industries: Marketing and Advertising, Information Services
  • Company Size: 49% Small, 37% Medium

What Do G2 Reviewers Say About Matter?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of acknowledging progress with Matter, making recognition quick and meaningful for teams.
  • Users love the easy templates and quick kudos from Matter, which boost team morale and save time.
  • Users appreciate the accessible peer recognition in Matter, fostering a stronger team culture and celebrating achievements.
  • Users value the accessible employee recognition in Matter, fostering peer appreciation and enhancing team culture effectively.
  • Users find Matter helpful for recognizing team progress, simplifying milestone celebrations and fostering global connections among colleagues.
Cons
  • Users find the limited options for coin allotment restrictive and suggest more features for personalized interactions.
  • Users desire more customization options in Matter, especially for feedback features and kudos templates.
  • Users find the excessive notifications overwhelming at times, though adjustments can be made to reduce them.
  • Users find the automatic notices distracting, with autoposts cluttering channels and notifications being hard to navigate.
  • Users feel the coin limitations hinder their ability to earn rewards and understand the system better.

What Are Recent G2 Reviews of Matter?

SurveyMars

SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no credit card required.

Average Rating: 4.7/5.0

Total Reviews: 136

How Do G2 Users Rate SurveyMars?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 8.9/10)
  • Permissions: 9.0/10 (Category avg: 8.6/10)
  • Customizable Questions: 9.3/10 (Category avg: 8.9/10)
  • Data Exporting: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind SurveyMars?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 65% Small, 21% Medium

What Do G2 Reviewers Say About SurveyMars?

AI-generated summary from verified user reviews

Pros
  • Users find it incredibly easy to create surveys with varied question types and helpful AI hints on SurveyMars.
  • Users value the fast and easy experience of SurveyMars, appreciating its secure and attractive UX/UI design.
  • Users love the simple and fast survey creation in SurveyMars, allowing quick feedback collection without needing technical skills.
  • Users find SurveyMars incredibly user-friendly, allowing even non-technical teams to efficiently create and send surveys.
  • Users praise the easy setup of SurveyMars, enabling immediate survey creation without complicated onboarding processes.
Cons
  • Users desire more advanced customization options in SurveyMars for enhanced survey design flexibility.
  • Users find the limited data analysis capabilities of SurveyMars restrictive for comprehensive audience segmentation and reporting.
  • Users report export limitations and mobile formatting issues that hinder efficient survey experiences and data handling.
  • Users point out the missing advanced security and customization features, limiting suitability for sensitive enterprise surveys.
  • Users find the poor visualization in SurveyMars limits data analysis and sharing of insights effectively.

What Are Recent G2 Reviews of SurveyMars?

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Average Rating: 4.7/5.0

Total Reviews: 59

How Do G2 Users Rate Delighted?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.9/10)
  • Permissions: 9.6/10 (Category avg: 8.6/10)
  • Customizable Questions: 10.0/10 (Category avg: 8.9/10)
  • Data Exporting: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Delighted?

  • Seller: Qualtrics
  • Year Founded: 2002
  • HQ Location: Provo, UT
  • Twitter: @Qualtrics
    42,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    6,231 employees on LinkedIn®
  • Ownership: NASDAQ: XM

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Medium, 40% Small

What Are Recent G2 Reviews of Delighted?

What Are G2 Users Discussing About Delighted?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated March 7, 2025

Survey Topics

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Learn More About Survey Software

What is Survey Software?

Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment.

Key Benefits of Survey Software

  • Collect feedback and data efficiently
  • Leverage data to develop strategy
  • Gain customer insight
  • Manage the survey process

Why Use Survey Software?

Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data.

Product Development — Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it.

Education Program Assessment — Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses.

Employee Feedback — One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels.

Who Uses Survey Software?

HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information.

Marketers — Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs.

Academic Researchers — Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys.

HR Departments — Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace.

Product Teams — Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development.

Kinds of Survey Software

There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online.

Survey Software Features

Survey software often contains, but is not limited to, the following features:

Survey Builder — Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more.

Survey Template — Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team.

Multimedia Support — Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more.

Analytics — This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis.

Email Distribution — Use email to distribute survey questions. This feature may be an integration or just built in to the application itself.

Mobility — This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before.

Additional Survey Software Features

Multilingual Support — The ability to produce surveys in multiple languages can be vital if conducting international data collection.

White-Labeling — This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness.

Answer Scoring — Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score.

Answer Flows — This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions.

Potential Issues with Survey Software

Subpar Answers — This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might.

Survey Question Ambiguity — This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place.

Privacy — The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected.

What are the best software tools for creating professional surveys?

Here are some leading software platforms for creating professional, high-quality surveys with ease:

  • SurveyMonkey offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys.
  • Qualtrics Strategy & Research provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback.
  • Typeform creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents.
  • Jotform combines powerful form-building with customizable survey layouts to support professional branding and design flexibility.
  • Zoho Survey delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights.

What are the most user-friendly survey software tools for small teams?

Here are some of the most user-friendly survey tools ideal for small teams looking to gather quick, actionable insights:

  • Google Workspace (Forms) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration.
  • Microsoft Forms offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools.
  • SurveySparrow delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement.
  • Jotform provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills.
  • Typeform features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.