User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Dovetail is a tool designed to streamline the process of extracting insights from customer interviews, integrating with other tools like Zoom and Google Suite.
- Users like the AI functionality that quickly summarizes and extracts common themes from customer feedback, the ability to tag videos and create clips, and the ease of use that makes workflow efficient.
- Users mentioned that the initial setup of Dovetail can be difficult and time-consuming, the organization of files and projects can be challenging when multiple teams are using it, and the search function is limited to site-wide searches, not specific projects.
