Featurebase
52 reviews
- 2 profiles
- 15 categories
Average star rating
4.7
Serving customers since
2022
All Products & Services
Featurebase
Create customizable feedback boards & widgets to effortlessly capture all your user feedback, feature requests, and bug reports. Analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.
DASC© Featurebase Community Forum
The Official DASC© Featurebase Community Forum
Featurebase Reviews
CR
Verified User in Real Estate
Small-Business (50 or fewer emp.)Easy to use help center software
Easy-to-use software. It works really well for help center and release note functions, and it’s straightforward to set up and manage.
KA
Kevin A.
CTOSmall-Business (50 or fewer emp.)Straightforward UI, Helpful AI Assistant, and Overall a Great Product
It does what it’s supposed to do, and it does it well. The UI is straightforward, the AI assistant is genuinely helpful for finding the right settings, and customer support responds quickly. Overall, it integrates smoothly into the product without getting in the way.
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)Well-Designed, Reliable, and Great Value
* Well designed
* MCP integrates well with Claude, saves me from having to spend a lot of time looking up specific conversations
* Always up, no outages
* Well worth the price, cheaper than alternatives like Hubspot
* AI support chatbot generally provides accurate and helpful information,
About
What is Featurebase?
Featurebase is an AI customer support platform for modern software teams. It answers customers across every channel and turns conversations into product improvements.
Details
Year Founded
2022
Website
www.featurebase.app