--- title: Maze Reviews meta\_title: 'Maze Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 111 reviews by the users' company size, role or industry to find out how Maze works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 111 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### Maze Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **intuitive design and automation** of Maze, streamlining feedback collection for quick, actionable insights. [(7 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963571&qs=pros-and-cons#reviews)

Users love the **ease of use** of Maze, finding it intuitive and accessible for both beginners and experts. [(6 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963582&qs=pros-and-cons#reviews)

Users value the **intuitive and user-friendly interface** of Maze, allowing easy navigation and effective use for everyone. [(6 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963583&qs=pros-and-cons#reviews)

Users value the **intuitive interface** of Maze, finding it user-friendly and easy to adopt for various testing types. [(5 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963576&qs=pros-and-cons#reviews)

Users value the **actionable customer insights** from Maze, which validate ideas and enhance the success of their tasks. [(3 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963574&qs=pros-and-cons#reviews)

Users experience **limitations** in testing capabilities and audience selection, which can hinder project effectiveness. [(4 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963585&qs=pros-and-cons#reviews)

Users find the **limited functionality** of Maze restricts mobile testing and complicates user interaction tracking. [(4 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1986192&qs=pros-and-cons#reviews)

Users find the **complex usability** of Maze challenging, noting setup difficulties and a need for clearer guidance. [(3 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1848080&qs=pros-and-cons#reviews)

Users find that **complexity issues** in task setup and bugs frustrate their overall experience with Maze. [(2 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1847646&qs=pros-and-cons#reviews)

Users express frustration over **limited customization** options, impacting flexibility and overall user experience with Maze. [(2 mentions)](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1986218&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Maze

##### 1. Features

Users appreciate the **intuitive design and automation** of Maze, streamlining feedback collection for quick, actionable insights.
[
See 7 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963571&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"

What do you like about Maze?

Maze helps us to accurately validate ideas and ensure feedback are collected on time We get insights that can be actionable from Maze, ensuring that

MC

Maria C.

Mid-Market (51-1000 emp.)

5.0/5

"A fast way to test with easy to use testing tools"

What do you like about Maze?

What I like about maze is how easy it is to use, and how you can have a variety of testing types to choose from. As a product designer I also like the

##### 2. Ease of Use

Users love the **ease of use** of Maze, finding it intuitive and accessible for both beginners and experts.
[
See 6 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963582&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"User-Friendly and Fast"

What do you like about Maze?

Modern survey interface, easy to use, very good participant panel - super fast dats collection

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"

What do you like about Maze?

Maze helps us to accurately validate ideas and ensure feedback are collected on time We get insights that can be actionable from Maze, ensuring that

##### 3. User Interface

Users value the **intuitive and user-friendly interface** of Maze, allowing easy navigation and effective use for everyone.
[
See 6 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963583&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Automated Reporting That Drives Smart Decisions"

What do you like about Maze?

This tool has a powerful automated reporting and analytic feature that helps generate reports that helps make informed decisions. It also has an intu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"User-Friendly and Fast"

What do you like about Maze?

Modern survey interface, easy to use, very good participant panel - super fast dats collection

##### 4. Intuitive

Users value the **intuitive interface** of Maze, finding it user-friendly and easy to adopt for various testing types.
[
See 5 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963576&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful Automated Reporting That Drives Smart Decisions"

What do you like about Maze?

This tool has a powerful automated reporting and analytic feature that helps generate reports that helps make informed decisions. It also has an intu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"

What do you like about Maze?

Maze helps us to accurately validate ideas and ensure feedback are collected on time We get insights that can be actionable from Maze, ensuring that

##### 5. Customer Insights

Users value the **actionable customer insights** from Maze, which validate ideas and enhance the success of their tasks.
[
See 3 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963574&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"

What do you like about Maze?

Maze helps us to accurately validate ideas and ensure feedback are collected on time We get insights that can be actionable from Maze, ensuring that

 ![Kevin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin C.")
KC

Kevin C.

Enterprise (\> 1000 emp.)

3.5/5

"Needs more flexibility when it comes to questions"

What do you like about Maze?

It gets the job done for the most part. The product UI is good, the functionality allows me to get the insights I'm looking for MOST of the time. I us

### 5 Cons or Disadvantages of Maze

##### 1. Limitations

Users experience **limitations** in testing capabilities and audience selection, which can hinder project effectiveness.
[
See 4 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963585&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Robust User Testing Program, with Actionable Design, but Free Plan has Limits"

What do you dislike about Maze?

Maze has a free plan that lacks intensive testing capabilities Some restrictions limits us from handling large projects

 ![Rupesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupesh P.")
RP

Rupesh P.

Mid-Market (51-1000 emp.)

4.5/5

"Best product for user testing and research"

What do you dislike about Maze?

There are few technical limitations like screen size restriction where you cannot use non responsive products with testers. There is a size limit for

##### 2. Limited Functionality

Users find the **limited functionality** of Maze restricts mobile testing and complicates user interaction tracking.
[
See 4 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1986192&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Julia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia S.")
JS

Julia S.

Enterprise (\> 1000 emp.)

3.5/5

"Solid tool with great support, though mobile testing needs improvement"

What do you dislike about Maze?

The mobile testing monitoring could use some improvement, particularly when dealing with longer screens. The heatmap functionality becomes less reliab

 ![Rupesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupesh P.")
RP

Rupesh P.

Mid-Market (51-1000 emp.)

4.5/5

"Best product for user testing and research"

What do you dislike about Maze?

There are few technical limitations like screen size restriction where you cannot use non responsive products with testers. There is a size limit for

##### 3. Complex Usability

Users find the **complex usability** of Maze challenging, noting setup difficulties and a need for clearer guidance.
[
See 3 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1848080&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"A great tool for quick and simple qualitative insights"

What do you dislike about Maze?

Can be hard to set up complex tasks - though that could be my own inabilities. Sometimes responses from users seem very rushed or even AI-generated.

 ![Kevin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin C.")
KC

Kevin C.

Enterprise (\> 1000 emp.)

3.5/5

"Needs more flexibility when it comes to questions"

What do you dislike about Maze?

I would say, invest a little more in the responsiveness of your app, over the UI flourishes. Some of the animations are a little overboard. I think it

##### 4. Complexity

Users find that **complexity issues** in task setup and bugs frustrate their overall experience with Maze.
[
See 2 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1847646&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"A great tool for quick and simple qualitative insights"

What do you dislike about Maze?

Can be hard to set up complex tasks - though that could be my own inabilities. Sometimes responses from users seem very rushed or even AI-generated.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Great when it works, for lightweight tests & needs that's supported, but has many limitations & bugs"

What do you dislike about Maze?

-- Noticeably buggy! Including "obvious" bugs that are should have been caught before release, and old bugs that seem to remain there for months. Gran

##### 5. Limited Customization

Users express frustration over **limited customization** options, impacting flexibility and overall user experience with Maze.
[
See 2 mentions
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1986218&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kevin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin C.")
KC

Kevin C.

Enterprise (\> 1000 emp.)

3.5/5

"Needs more flexibility when it comes to questions"

What do you dislike about Maze?

I would say, invest a little more in the responsiveness of your app, over the UI flourishes. Some of the animations are a little overboard. I think it

KK

Kevin K.

Enterprise (\> 1000 emp.)

5.0/5

"Maze has been instrumental in establishing a UX research program"

What do you dislike about Maze?

We run into some limitations with the number of recipients we can email surveys to at one time, which means we have to break them up and send in batch

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 ![Sourabh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sourabh C.")
SC

Sourabh C.

Senior Software Developer

Small-Business (50 or fewer emp.)

12/22/2025

Guest users or non-business users of the software, not included in G2 scores.

"Maze Review"

5/5

What do you like best about Maze?

I am using Maze for the long time and i like to test design, prototypes and live websites easily with Maze. it has seamless integrations with Figma, Sketch, Adobe XD and we can validate the ideas before development. Maze is ease to implement and support data driven designs. Review collected by and hosted on G2.com.

What do you dislike about Maze?

It is a great for product teams and startups and we can scale it up with ease, Nothing to dislike about it. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Maze can scales with your product, Recruit users, data driven design, work perfectly with design tools and more. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Kevin C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin C.")
KC

Kevin C.

Product designer

Enterprise (\> 1000 emp.)

3/17/2025

"Needs more flexibility when it comes to questions"

3.5/5

What do you like best about Maze?

It gets the job done for the most part. The product UI is good, the functionality allows me to get the insights I'm looking for MOST of the time. I use it once every few months. Review collected by and hosted on G2.com.

What do you dislike about Maze?

I would say, invest a little more in the responsiveness of your app, over the UI flourishes. Some of the animations are a little overboard. I think it also needs more flexibility when it comes to certain question blocks. For example, I want you to pick from a multiple choice option AND explain your answer in the same block, I don't want them to explain it in a separate block where they lost the context. Also the Figma prototype capabilities is not the most seamless, having to start a whole separate file for just the prototype is frustrating. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Maze allows me to test designs and concepts with users to ensure we're building in the right direction. It also serves as a focused questionnaire tool that is better than Google Forms in some instance, because it offers card sorting, as an example. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Julia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia S.")
JS

Julia S.

Product Designer

Enterprise (\> 1000 emp.)

1/24/2025

"Solid tool with great support, though mobile testing needs improvement"

3.5/5

What do you like best about Maze?

The customer service team is exceptionally responsive and genuinely open to feedback, which makes working with Maze a pleasure. The interface is clean and intuitive, and the tool generally performs well for most testing scenarios. I appreciate their commitment to constantly improving the platform based on user input. Review collected by and hosted on G2.com.

What do you dislike about Maze?

The mobile testing monitoring could use some improvement, particularly when dealing with longer screens. The heatmap functionality becomes less reliable in these scenarios, making it harder to track user interactions accurately. While these issues don't break the tool's core functionality, they can make mobile-specific research analysis more challenging than it needs to be. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Maze helps me efficiently collect user insights through remote testing without having to coordinate live sessions. This saves significant time and resources in our research process. It lets me gather quantitative data alongside qualitative feedback, which helps me better validate design decisions and communicate findings to stakeholders. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

MC

Maria C.

Product Designer

Mid-Market (51-1000 emp.)

3/25/2025

"A fast way to test with easy to use testing tools"

5/5

What do you like best about Maze?

What I like about maze is how easy it is to use, and how you can have a variety of testing types to choose from. As a product designer I also like the connection it has with Figma, and how it easily refresh after making changes in the file, also love the follow up questions with AI, and how you can organize the type of answers from your users, to have more clarity on the average responses. Review collected by and hosted on G2.com.

What do you dislike about Maze?

When creating my maze, it was challenging to identify where I could select the users for my study. It wasn't until I selected "Start testing" that this section became visible. It was concerning to me to lose my testing or to send out a testing without filtering my users. The copy suggests that you are finished and cannot add anything else, but in my opinion, selecting the users is part of the testing creation process. I would appreciate having this option as a subsequent step before clicking the "Start testing" button. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Is helping us to test fast, and iterate on our products quicker. It's also very helpful for us to have a good user base that could respond in the same week, or days after launching the testing. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Rupesh P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupesh P.")
RP

Rupesh P.

Lead Product Designer

Mid-Market (51-1000 emp.)

1/6/2025

"Best product for user testing and research"

4.5/5

What do you like best about Maze?

I have been using Maze for lst 2 years and I can say Maze is very helpful in getting very useful insights for our product. Maze provide option to hire testing panel members all over the world with different filters like demographics, work history, Domain of work etc which is very helpful in identifying right users for your product. Maze not only provides option to test a developed product but also gives an option to test in the progress figma prototypes. This helps in getting UX insights at the early stage of product development cycle.

I have mainly used session recordings and path testing and I would highly recommend these features for any UX designer to test and get rightful insights for their product in early stage of developement Review collected by and hosted on G2.com.

What do you dislike about Maze?

There are few technical limitations like screen size restriction where you cannot use non responsive products with testers. There is a size limit for window. Also, sometimes the testing panel members are not upto the mark of expectation. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Maze streamlines user testing and helps in getting testing panel members online. There is option to create paths for user flows and perform AB testing to identify which user flow is better for user Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

KK

Kevin K.

UX Manager

Enterprise (\> 1000 emp.)

12/19/2024

"Maze has been instrumental in establishing a UX research program"

5/5

What do you like best about Maze?

Maze is easy and fun to use, integrates nicely with Figma, and we love the ability to bulk upload our own research participants. The recent addition of interview studies has allowed us to consolidate all of our research projects into a single platform. We use Maze on a weekly basis and can move from identifying a research need to having critical insights in a matter of days when it previously took multiple weeks. Also, the AI features are some of the most effective and helpful I've seen as compared to other software products. Review collected by and hosted on G2.com.

What do you dislike about Maze?

We run into some limitations with the number of recipients we can email surveys to at one time, which means we have to break them up and send in batches. While the research reports are very nice, the capabilites for custom slides are quite limited and the formatting gets wonky. I also really wish there was a way to ignore duplicates when uploading new research participants. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Maze is our solution for all our UX research needs including surveys, usability testing, and interview studies. It benefits our organization by providing user insights before, during, and after we design solutions. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Anthony D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony D.")
AD

Anthony D.

Head of User Experience

Mid-Market (51-1000 emp.)

11/13/2024

"Maze is very empowering to Product & UX Professionals!"

5/5

What do you like best about Maze?

At D360 Bank, we use Maze very frequently, and while Maze provides advanced features, the interface is so intuitive, making it easy for beginners to adopt and use. Maze has it all, from Quantitative Research and prototype usability metrics to Qualitative Research, analysis and reporting! Maze covers the whole spectrum of a research process, even including recruiting participants that fit your target segments. Review collected by and hosted on G2.com.

What do you dislike about Maze?

- Few limitations in their providers' recruiting capabilities, especially when it comes to criteria selection of your audience in specific countries.

- Few limitations in their Interview Study features, lacking more flexibility and control over the analysis and reporting. This is expected as it's still a new product that's evolving at Maze. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

- Easier yet more powerful ways to showcase customer’s needs and product insights with support of quantitative metrics

- Quickly Test ideas and concepts before investing valuable dev and design resources.

- Test & validate our prototypes with real users and launch our product with confidence.

- Scale an autonomous, data-informed team and build more customer-centric products for our customers.

- Drive business growth by making data-informed product decisions and delivering the right products to market faster.

- Everyone can run expert-level research autonomously, removing bottlenecks and operational inefficiencies.

- Thus, Designers/Researchers & Product Owners are way more efficient with Maze.

All of this means saving on costly, time-consuming product and engineering rework and rollbacks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching")
UP

Verified User in Professional Training & Coaching

Mid-Market (51-1000 emp.)

11/6/2025

"User-Friendly and Fast"

3.5/5

What do you like best about Maze?

Modern survey interface, easy to use, very good participant panel - super fast dats collection Review collected by and hosted on G2.com.

What do you dislike about Maze?

Limited options for survey design (not suitable for more complex queries) Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Quick and nice looking surveys Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

3/17/2025

"Advanced features that are pretty intuitive to use"

3.5/5

What do you like best about Maze?

I love the variety of ways that Maze allows you to ask users complicated questions. Innovative surveying options allow you to pose complex questions with multiple answer choices in a streamlined way that allows you to efficiently canvas large user populations without having to worry that you will lose engagement because the process is too laborious and tedious. Review collected by and hosted on G2.com.

What do you dislike about Maze?

Although you can fix some typos on questions after a survey is live, it is not the case across the board. I had to roll with a typo after a survey was live because it was on a card sorter question type. Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Better understanding our customers, their preferences and journeys. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media")
AO

Verified User in Online Media

Mid-Market (51-1000 emp.)

5/16/2022

"This tool really helps us improve our solutions"

4/5

What do you like best about Maze?

I like the new landing pages, great way to showcase a bigger form. Review collected by and hosted on G2.com.

What do you dislike about Maze?

Would be great to have frequency capping for campaigns Review collected by and hosted on G2.com.

What problems is Maze solving and how is that benefiting you?

Maze has helped with eliminating assumptions we may have had with our users and has really helped us make better design decisions. Review collected by and hosted on G2.com.

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10/7/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Categories on G2

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