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productboard

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253 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2014
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productboard Reviews

Review Filters
Profile Name
Star Rating
155
76
13
7
2
Verified User in Computer Software
IC
Verified User in Computer Software
05/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great for Tracking Client Feedback, but Clunky Visibility and Requires Ongoing PM Attention

The Product manager can track which clients have submitted feedback and they can own updates to the clients when an item is released. It also gives Product more visibility into which clients are submitting feedback and how popular suggestions are without this needing to be collated by other customer-facing teams. You can track progress of suggestions.
AS
Angus S.
05/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Intuitive, Integrated, But Needs Tagging Improvement

I find Productboard easy to use and appreciate its intuitive website. The integration with MS Teams is really handy because it allows me to write product suggestions in a chat or thread, and then I can right-click and send them as insights directly into Productboard.
Manuel S.
MS
Manuel S.
ADE
04/23/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Customer and team feedback in one place to detect patterns and create functionalities

I find it very useful to have customer comments, team ideas, and internal notes all in one place. This way, I can detect patterns more easily and connect that feedback directly with potential features.

About

Contact

HQ Location:
San Francisco, CA

Social

@productboard

What is productboard?

Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. Over 6,000 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. With offices in San Francisco, Prague, Dublin and Vancouver, Productboard is backed by leading investors like Dragoneer Investment Group, Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. Learn more at productboard.com.

Details

Year Founded
2014