Maze

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142 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2018
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Maze

111 reviews

Maze is the leading user research platform that makes products work for people.

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Maze

31 reviews

Maze is a user research platform designed to provide rapid, actionable insights that align with the pace of modern product development. It enables product teams to create studies swiftly, recruit appropriate participants, and gather valuable feedback in hours rather than weeks. By integrating Maze into their workflow, teams can make informed decisions throughout all stages of development, from ideation to production. Key Features and Functionality: - AI-Moderated Interviews: Conduct automated interviews at scale, allowing for continuous user engagement across different time zones without manual intervention. - Prototype Testing: Validate design concepts by testing prototypes with real users, ensuring usability before committing to development resources. - Card Sorting: Understand how users categorize information to optimize information architecture and navigation. - Automated Reporting: Generate visual-rich, shareable reports that highlight key insights, facilitating stakeholder alignment and informed decision-making. - Participant Recruitment: Access a diverse global panel of over 5 million participants or target specific user groups using advanced filtering criteria. Primary Value and User Solutions: Maze addresses the challenge of integrating user research seamlessly into fast-paced product development cycles. By offering tools that enable quick study creation, efficient participant recruitment, and rapid insight generation, Maze empowers teams to make data-driven decisions without slowing down their processes. This approach reduces the risk of building products that don't meet user needs, enhances customer satisfaction, and ultimately drives business growth.

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Maze Reviews

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4
1
1
Verified User in Design
UD
Verified User in Design
Enterprise (> 1000 emp.)
10/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Responsive Team and Quick Research Turnarounds

|Maze
The people working there are very open to feedback and easy to connect with. Also getting quick responses on my research projects is nice.
SY
Suresh y.
Sales ExecutiveMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great unmoderated user research tool, though response limits can be restrictive for larger teams

|Maze
What I Like (Pros) Seamless Integration: Integrates exceptionally well with design tools like Figma, Adobe XD, and Sketch for instant prototype testing. Automated Analytics & Reports: Generates clear visual reports, heatmaps, and success metrics automatically after tests are completed.
Priyam D.
PD
Priyam D.
Video editorSmall-Business (50 or fewer emp.)
10/21/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fast, Intuitive Usability Testing That Speeds Up Design Validation

|Maze
What I like most about Maze is how quickly it lets us set up unmoderated usability tests and gather actionable insights. The interface is very intuitive, so it’s easy to build “mazes” from our Figma prototypes in just a few minutes. Rather than waiting weeks for scheduled user interviews, we can simply share a link and start getting clear, visual heatmaps and completion rates within hours. Overall, it has significantly sped up our design validation process.

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HQ Location:
San Francisco, US

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What is Maze?

Maze is a user testing and research platform that enables teams to gather actionable insights from users quickly. By providing tools for creating prototypes, conducting tests, and analyzing feedback, Maze helps businesses optimize their product development processes and enhance user experience. The platform supports various testing methods, including usability tests and surveys, allowing teams to make informed decisions based on real user interactions.

Details

Year Founded
2018
Website
maze.co