[ Feature... Reviews ](https://www.g2.com/products/featurebase/reviews) [ Feature... Reviews ](https://www.g2.com/products/featurebase/reviews) # Featurebase Pricing Overview [Editedit](https://my.g2.com/featurebase/pricings) Free Trial ## Featurebase Pricing Key Insights Last updated on Jul 29, 2026 * * * Featurebase offers **4 pricing editions** , starting at **$0**. Featurebase pricing tiers are designed to support different usage levels and team sizes. Featurebase also offers a **free trial**. Compare the Featurebase pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Featurebase** for **custom pricing**. * * * FREE — $0 STARTER — $0 GROWTH — $0 BUSINESS — $0 Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. FREE Free Ideal for indie hackers and small teams to get started with Featurebase. - All modules - feedback forum, roadmaps, changelogs, surveys, help center - Unlimited feedback & end-users - 1 feedback board - Status updates - Vote-on-behalf - 100 changelog emails per month - 50 help articles - 3 active surveys Show More STARTER Free Trial For small startups who need extra features and customizations. - Everything in FREE plan - 4 feedback boards - Embeddable widgets - Custom domains - Automatic user authentication - Sort feedback by user revenue - 5,000 changelog emails per month - 100 help articles - 1 active survey (NPS, CSAT, etc) - Integrations Show More GROWTH Free Trial For growing startups who need an on-brand experience & all major features. - Everything in STARTER - 8 feedback boards - Single Sign-On (SSO) - Email customizations - AI similar feedback suggestions - Changelog release segmentation - Multi-language changelogs - 20,000 changelog emails per month - 200 help articles - 10 active surveys Show More BUSINESS Free Trial Get the most out of your product team with access to advanced features. - Everything in GROWTH - Unlimited feedback boards - User segmentation for feedback - Advanced analytics - API access - Admin roles - 40,000 changelog emails per month - Unlimited help articles - Unlimited surveys Show More Four tools for the price of one. Get access to our Feedback, Changelog, Survey & Knowledge Base modules with a single subscription. Even if you only use one, it still costs less than elsewhere. 10-day free trial on all paid plans - no credit card required! Pricing information for Featurebase is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Featurebase must be conducted with the seller. Pricing information was last updated on November 04, 2024 Show More ## Featurebase Pricing FAQs Generated using AI Is Featurebase free, or does it offer a free trial? Yes. According to G2 data, Featurebase offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. How much does Featurebase cost in 2026? Pricing details for Featurebase are not publicly listed. Users should visit the Featurebase's official pricing page or contact the vendor directly for current pricing information. Who is Featurebase pricing best suited for? Featurebase's pricing is best suited for small business SaaS teams, a pattern strongly reflected in G2 review demographics where the overwhelming majority of reviewers are from companies with 50 or fewer employees in computer software, IT services, and internet industries. Solo founders and small startups get strong utility from the free and Starter tiers. Growing SaaS teams needing SSO, AI feedback suggestions, and multi-language changelogs align well with the Growth tier. G2 reviewers from mid-market segments flag that Featurebase's higher tiers work for their use cases but note some modules feel immature for larger portfolios with complex customization or advanced API requirements. What are the key differences between the free and paid versions of Featurebase? Featurebase's free tier is substantive, covering all core modules — feedback forum, roadmaps, changelogs, surveys, and help center — but with hard caps: one feedback board, 100 changelog emails per month, 50 help articles, and three active surveys. Featurebase's paid plans progressively unlock embeddable widgets, custom domains, integrations, and automatic user authentication on Starter; SSO, AI similar feedback suggestions, changelog segmentation, and multi-language support on Growth; and unlimited boards, user segmentation, advanced analytics, API access, and admin roles on Business. G2 reviewers frequently cite integrations and SSO as the features most commonly driving upgrades from the free tier. Is Featurebase considered good value for its pricing? G2 reviewers broadly consider Featurebase strong value, with the recurring theme being that it replaces multiple SaaS tools — feedback boards, changelogs, help center, live chat, AI support — under one predictable price. One G2 reviewer explicitly cancelled their Intercom subscription and saved €50 per month after switching. Another notes Featurebase is "much cheaper than their main competitors." Reviewers praising value consistently cite the free tier as genuinely generous. The main caveats: a few G2 users flag that pricing scales quickly when adding languages or AI features, and some note key capabilities like SSO are gated behind higher tiers, making mid-tier jumps feel steep for early-stage startups. ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,035) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/featurebase/competitors/alternatives) ## Featurebase Alternatives Pricing The following is a quick overview of editions offered by other [User Research Repositories](https://www.g2.com/categories/user-research-repositories) | Product | Price | Features | | --- | --- | --- | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png)[Fin](https://www.g2.com/products/fin/reviews) Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox | | ![Tidio](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfc6540ec12016f4e1bebfc7c9c1030e/tidio.png)[Tidio](https://www.g2.com/products/tidio/reviews) Free | FreePer Month | For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached | | ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4de3f87b12321882f19b7a93f94109c/zendesk-for-customer-service.png)[Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) Support Only (Team) | $19.001 user per month billed annually | Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history | Various alternatives pricing & plans Free Trial Pricing information for the above various Featurebase alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Featurebase Pricing Reviews (2) ![Pedro C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro C.") PC Pedro C. Founder Small-Business (50 or fewer emp.) 12/2/2025 "It helps my users. So it helps me. It works. We love it." 5/5 What do you like best about Featurebase? That it just works! It's super intuitive, fast, easy to integrate and most importantly is that my users are using it to add valuable feedback to us. Review collected by and hosted on G2.com. What do you dislike about Featurebase? The pricing is a bit steep initially but Markus was kind enough to provide an initial discount to us. Review collected by and hosted on G2.com. What problems is Featurebase solving and how is that benefiting you? It helps me collect feedback and suggestions from my users, announce changelogs and new features and keep a public roadmap. That gives confidence to my users that we're a product and company that has long term goals and plans. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 10/30/2025 "Product Owner" 4/5 What do you like best about Featurebase? What I like about featurebase is that it is an all-in-one solution for support, roadmap, and ticketing for a SaaS. Review collected by and hosted on G2.com. What do you dislike about Featurebase? What I don't like is that there are still some bugs to fix, but nothing serious. Review collected by and hosted on G2.com. What problems is Featurebase solving and how is that benefiting you? I needed a tool to implement an effective ticketing system for support, and a tool that could help me create internal documentation for my users. Review collected by and hosted on G2.com. 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