Paycom
Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally automate routine decisions and workflows. Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives.
Average Rating: 4.7/5.0
Total Reviews: 10,371
How Do G2 Users Rate Paycom?
- Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.9/10)
- Dashboards & Reporting: 8.7/10 (Category avg: 8.7/10)
- Process Automation: 8.8/10 (Category avg: 8.7/10)
- Data Collection: 8.8/10 (Category avg: 8.7/10)
Who Is the Company Behind Paycom?
- Seller: Paycom
- Company Website:
- Year Founded: 1998
- HQ Location: Oklahoma City, OK
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LinkedIn® Page: www.linkedin.com
5,537 employees on LinkedIn® - Ownership: NYSE: PAYC
Who Uses This Product?
- Who Uses This: HR Manager, Human Resources Manager
- Top Industries: Hospital & Health Care, Manufacturing
- Company Size: 39% Medium, 13% Small
What Do G2 Reviewers Say About Paycom?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of Paycom, appreciating its straightforward navigation and supportive implementation process.
- Users appreciate the dedicated support and easy navigation of Paycom, enhancing the overall employee management experience.
- Users appreciate the ease of navigation in Paycom, enhancing overall payroll management and employee satisfaction.
- Users laud the exceptional customer support from Paycom, praising their responsiveness and ease of implementation.
- Users appreciate the simple navigation of Paycom, making it easy to use and efficient for HR processes.
Cons
- Users find Paycom's learning curve steep, leading to challenges in navigation and execution despite its versatility.
- Users find customer support lacking, struggling with inconsistent assistance and unresolved issues despite multiple follow-ups.
- Users face limited features in Paycom, leading to frustration and high costs relative to the functionality provided.
- Users find Paycom not intuitive, making navigation complex and overwhelming, especially for new administrators and workflows.
- Users find Paycom's system to be not user-friendly, with a steep learning curve and inefficient navigation.
What Are Recent G2 Reviews of Paycom?
"Efficient, Flawless Transition—and an All-in-One Payroll Upgrade"
Rating: 5.0/5.0 stars
— Nacole D.
"All-in-One Payroll & HR Platform with Outstanding Onboarding and Support"
Rating: 5.0/5.0 stars
— Nathan S.

