# Best Sales Engagement Software with Calls and Voice Capabilities

## How Many Sales Engagement Software Products Does G2 Track?

**Total Products under this Category:** 319

### Category Stats (Jul 2026)

- **Average Rating:** 4.55/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Tuco AI (+11.12%) - Among all products in this category, Tuco AI recorded the largest rating increase compared to last month

_Last updated: July 25, 2026_

## How Does G2 Rank Sales Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 146,500+ Authentic Reviews
- 319+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Sales Engagement Software
 ![G2 Grid® for Sales Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sales-engagement/grids.png?focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=19743&focus%5B%5D=577&focus%5B%5D=24724&focus%5B%5D=91817&focus%5B%5D=166877&focus%5B%5D=1188166)

Highlighted products: HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), Apollo.io, GTM Workspace - Powered by ZoomInfo, Gong, lemlist, Instantly, and Nooks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sales-engagement/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=apollo-io&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=gong&focus%5B%5D=lemlist&focus%5B%5D=instantly&focus%5B%5D=nooks)

**Sponsored**

### SAP Sales Cloud

SAP Sales Cloud is a cutting-edge sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Leveraging SAP Sales Cloud, organizations can connect and optimize sales processes. Connect data and sales processes: Unite data, processes, and people to deliver effective sales engagements that drive revenue and customer loyalty Leverage insight to accelerate sales: Guide sales actions through intelligent recommendations that remove guesswork and help sellers focus on the right business Adapt and capture new opportunities: Provide the flexibility to overcome challenges and unique requirements as they shift with new market opportunities

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1400&secure%5Bchosen_at%5D=2026-07-29T21%3A57%3A52Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=509&secure%5Bresource_id%5D=1400&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-engagement%2Ff%2Fcalls-and-voice&secure%5Btoken%5D=c38c5cf715199655cc90f4dd0fdddfa5454c193708e22849f6a057b9e8d9b1f4&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fproducts%2Fcrm%2Fsales-cloud.html&secure%5Burl_type%5D=paid_promos)

### [Apollo.io](https://www.g2.com/products/apollo-io/reviews)

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

**Average Rating:** 4.7/5.0

**Total Reviews:** 9,361

#### How Do G2 Users Rate Apollo.io?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.7/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.7/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Apollo.io?

- **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io)
- **Company Website:** www.apollo.io
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cd66144fa663d2dd3c2508a803817bd944c2b55318e4c7961b7f099adc28bac4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapollo-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Business Development Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 67% Small, 29% Medium

#### What Do G2 Reviewers Say About Apollo.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Apollo.io, enjoying a simple interface that streamlines their workflow.
- Users highlight Apollo.io for its **streamlined lead generation** , enhancing accessibility and efficiency in sales prospecting.
- Users value the **comprehensive database and seamless automation** of Apollo.io for efficient prospecting and support.
- Users appreciate the **mass automation and personalization** features of Apollo.io, significantly enhancing their outreach efficiency.
- Users value the **time-saving automation** of Apollo.io, streamlining outreach and enhancing overall productivity.

##### Cons

- Users find the **limited CRM integration** options frustrating, wishing for more features in the basic plan.
- Users experience **inaccurate data** on Apollo.io, requiring manual verification and leading to unreliable contact information.
- Users find the **learning curve steep** and the UI clunky, making effective navigation challenging.
- Users find Apollo.io's **limited features** restrictive, particularly regarding CRM integrations and sequence allowances in cheaper plans.
- Users experience **data inaccuracy** with Apollo.io, finding outdated or incorrect contact information hampers effective outreach efforts.

#### What Are Recent G2 Reviews of Apollo.io?

**["Apollo.io Supercharges Prospecting with Powerful Data, Sequencing, and CRM Integration"](https://www.g2.com/survey_responses/apollo-io-review-13134727)**

**Rating:** 5.0/5.0 stars

_— Sanskar M._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-13134727)

**["Sales Development Representative"](https://www.g2.com/survey_responses/apollo-io-review-8798250)**

**Rating:** 5.0/5.0 stars

_— Aravind D._

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-8798250)

#### What Are G2 Users Discussing About Apollo.io?

- [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 3 comments, 2 upvotes
- [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes
- [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote
- [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 11 comments, 6 upvotes
- [What is Apollo io?](https://www.g2.com/discussions/what-is-apollo-io) - 3 comments, 1 upvote

### [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)

Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals.

**Average Rating:** 4.5/5.0

**Total Reviews:** 8,876

#### How Do G2 Users Rate GTM Workspace - Powered by ZoomInfo?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.3/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.3/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind GTM Workspace - Powered by ZoomInfo?

- **Seller:** [ZoomInfo](https://www.g2.com/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706)
- **Company Website:** www.zoominfo.com
- **Year Founded:** 2000
- **HQ Location:** Vancouver, WA
- **Twitter:** @ZoomInfo  
23,515 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd618c71d6b4b0acc542c8b46079b4c9423a65a072ce8f8590d4f3ed35e8aebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzoominfo%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,221 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Medium, 26% Large

#### What Do G2 Reviewers Say About GTM Workspace - Powered by ZoomInfo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **robust and accurate contact database** of GTM Workspace, enhancing their outbound prospecting efforts.
- Users find **GTM Workspace easy to use** , enabling smooth data export and effective lead nurturing with intuitive functionality.
- Users value the **data accuracy** of GTM Workspace, enabling effective sales intelligence and better prospecting success.
- Users love the **AI features** of GTM Workspace, enhancing their prospecting efficiency and conversion rates significantly.
- Users value the **easy access to relevant contacts and companies** , streamlining prospecting and enhancing lead nurturing efforts.

##### Cons

- Users note the **inaccurate data** can hinder effectiveness, impacting contact success and overall user experience.
- Users face challenges with **outdated data** , such as inaccurate email addresses and job titles, hindering effective outreach.
- Users report **outdated contacts** causing complications, with issues in synchronizing accurate information from integrations.
- Users experience **data inaccuracy** issues, with outdated information and difficulties in searching and integrating with other systems.
- Users frequently deal with **outdated information** , including poor email addresses and inaccurate job titles, complicating their workflow.

#### What Are Recent G2 Reviews of GTM Workspace - Powered by ZoomInfo?

**["A Powerful AI Tool for Inside Sales Success"](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12894485)**

**Rating:** 4.0/5.0 stars

_— Raju S._

[Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-12894485)

**["Efficient Sales Prospecting, Needs UI Improvement"](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-13126858)**

**Rating:** 4.5/5.0 stars

_— Kiet N._

[Read full review](https://www.g2.com/survey_responses/gtm-workspace-powered-by-zoominfo-review-13126858)

#### What Are G2 Users Discussing About GTM Workspace - Powered by ZoomInfo?

- [How does ZoomInfo SalesOS empower sales teams to achieve better results through data-driven insights?](https://www.g2.com/discussions/how-does-zoominfo-salesos-empower-sales-teams-to-achieve-better-results-through-data-driven-insights) - 3 comments, 1 upvote
- [What is ZoomInfo SalesOS used for?](https://www.g2.com/discussions/what-is-zoominfo-salesos-used-for) - 3 comments, 1 upvote
- [Is ZoomInfo legal?](https://www.g2.com/discussions/is-zoominfo-legal) - 6 comments, 1 upvote
- [Who are ZoomInfo's top 3 competitors?](https://www.g2.com/discussions/who-are-zoominfo-s-top-3-competitors) - 4 comments, 2 upvotes
- [How does ZoomInfo get my details?](https://www.g2.com/discussions/how-does-zoominfo-get-my-details) - 2 comments, 1 upvote

### [Salesloft](https://www.g2.com/products/salesloft/reviews)

Clari + Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari + Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,153

#### How Do G2 Users Rate Salesloft?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.8/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.8/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Salesloft?

- **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft)
- **Company Website:** salesloft.com
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @Salesloft  
18,437 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c72bf0f0f6a02380b7fe128396fa033291b10b85b3fc210dd4659ed9b53b1e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2296178%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,097 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 56% Medium, 23% Small

#### What Do G2 Reviewers Say About Salesloft?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Salesloft, enhancing their daily selling experience with a simple, organized interface.
- Users value the **seamless integration** with Salesforce, enhancing outreach efficiency and organization across teams.
- Users appreciate the **email tracking features** for easily measuring open rates and managing tasks efficiently.
- Users appreciate the **easy tracking** features of Salesloft, enhancing their efficiency in managing outreach campaigns.
- Users find Salesloft **extremely helpful** in managing pipelines and measuring engagement through open rates and templates.

##### Cons

- Users experience **call issues** with Salesloft, finding the app misaligned during calls and support inconsistent.
- Users experience **integration issues** with Salesloft, particularly with HubSpot and other platforms, affecting efficiency.
- Users find the **learning curve steep** , making initial use of Salesloft challenging and somewhat overwhelming.
- Users highlight the **limited features** of Salesloft, expressing a desire for enhanced integrations and customization options.
- Users feel Salesloft is missing **key features** like an auto-dialer and domain rotation, hindering productivity and email deliverability.

#### What Are Recent G2 Reviews of Salesloft?

**["Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights"](https://www.g2.com/survey_responses/salesloft-review-12628860)**

**Rating:** 4.0/5.0 stars

_— Harrison P._

[Read full review](https://www.g2.com/survey_responses/salesloft-review-12628860)

**["Easy-to-Use Cadences and Automation That Boost SDR Efficiency"](https://www.g2.com/survey_responses/salesloft-review-12625459)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/salesloft-review-12625459)

#### What Are G2 Users Discussing About Salesloft?

- [What innovative strategies are sales teams adopting with Salesloft to enhance customer engagement and sales effectiveness?](https://www.g2.com/discussions/what-innovative-strategies-are-sales-teams-adopting-with-salesloft-to-enhance-customer-engagement-and-sales-effectiveness)
- [How is Salesloft being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-salesloft-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is Salesloft used for?](https://www.g2.com/discussions/salesloft-what-is-salesloft-used-for) - 1 comment
- [How much does SalesLoft cost?](https://www.g2.com/discussions/how-much-does-salesloft-cost)
- [Is SalesLoft a CRM?](https://www.g2.com/discussions/is-salesloft-a-crm) - 6 comments, 1 upvote

### [Outreach](https://www.g2.com/products/outreach/reviews)

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3,501

#### How Do G2 Users Rate Outreach?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.5/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.6/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Outreach?

- **Seller:** [Outreach](https://www.g2.com/sellers/outreach)
- **Company Website:** www.outreach.io
- **Year Founded:** 2014
- **HQ Location:** Seattle, WA
- **Twitter:** @outreach\_io  
7,689 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=96fd9e41d0efcce45c290948073fc1df5ce970cc44248d076c966828009869f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3559595%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,609 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 59% Medium, 22% Large

#### What Do G2 Reviewers Say About Outreach?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** in Outreach, making follow-ups and tracking contacts extremely straightforward.
- Users love the **automation and sequencing capabilities** of Outreach, streamlining tasks and enhancing prospect communication effectively.
- Users appreciate how **easy organization and follow-up** with leads is, ensuring consistency and improved response rates.
- Users value the **intuitive user interface** and excellent integrations, enhancing their productivity and sales management while using Outreach.
- Users appreciate the **time-saving automation** of Outreach, streamlining engagement and enhancing overall productivity.

##### Cons

- Users experience **missing features** in Outreach, especially in analytics and automation capabilities, impacting efficiency and performance.
- Users find a noticeable **learning curve** with Outreach, making it challenging to master the tool effectively.
- Users find Outreach has **navigation difficulties** and requires extra training, complicating the prospect management process.
- Users feel that the **limited customization** in Outreach hinders their ability to create tailored reports effectively.
- Users experience frequent **integration issues** with Hubspot, affecting productivity and syncing reliability in Outreach.

#### What Are Recent G2 Reviews of Outreach?

**["Outreach Streamlines Multi-Channel Sequences and Follow-Ups Effortlessly"](https://www.g2.com/survey_responses/outreach-review-12365799)**

**Rating:** 5.0/5.0 stars

_— Silvina F._

[Read full review](https://www.g2.com/survey_responses/outreach-review-12365799)

**["Effortless Email Tracking and Workflow Optimization"](https://www.g2.com/survey_responses/outreach-review-13095207)**

**Rating:** 5.0/5.0 stars

_— Navdeep K._

[Read full review](https://www.g2.com/survey_responses/outreach-review-13095207)

### [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews)

Revenue Grid is a sophisticated revenue intelligence solution designed to enhance sales performance through advanced data capturing technology. This platform integrates seamlessly with Salesforce, providing users with a comprehensive view of their revenue landscape. By leveraging artificial intelligence, Revenue Grid enables sales teams to make informed decisions, optimize their strategies, and ultimately drive revenue growth. The target audience for Revenue Grid includes sales leaders, operational roles, and organizations seeking to improve their sales processes. This solution is particularly beneficial for companies that rely heavily on data-driven insights to manage their sales pipelines effectively. With its robust features, Revenue Grid addresses specific use cases such as identifying revenue leaks, managing at-risk deals, and automating sales tasks, making it an essential tool for any sales-driven organization. Key features of Revenue Grid include AI-guided selling, which empowers sales representatives to understand the nuances of human relationships behind accounts. This capability allows teams to tailor their approaches and improve their chances of closing deals. Additionally, the platform offers intelligent sales sequences that automate repetitive tasks for Sales Development Representatives (SDRs) and Account Executives (AEs), freeing them to focus on high-impact activities. The ability to visualize and eliminate revenue leaks in the pipeline provides actionable insights that can significantly enhance sales performance. Moreover, Revenue Grid offers comprehensive analytics that provide clarity on sales team activities and the true state of each representative's forecasted pipeline. Users can access out-of-the-box reports that highlight potential revenue leaks, enabling proactive measures to be taken before issues escalate. Custom Revenue Signals can also be created to refine and enhance the sales process, ensuring that each team member operates at peak efficiency. By utilizing these features, sales teams can execute better, close deals faster, and increase their overall win rates. Overall, Revenue Grid stands out in the revenue intelligence category by combining advanced AI capabilities with seamless integration into existing sales workflows. This unique blend of features not only enhances productivity but also fosters a deeper understanding of the sales process, making it an invaluable asset for organizations aiming to maximize their revenue potential.

**Average Rating:** 4.6/5.0

**Total Reviews:** 579

#### How Do G2 Users Rate Revenue Grid?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Workflow Performance:** 9.0/10 (Category avg: 8.6/10)
- **Workflow Management:** 9.0/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Revenue Grid?

- **Seller:** [Revenue Grid](https://www.g2.com/sellers/revenue-grid)
- **Company Website:** revenuegrid.com
- **Year Founded:** 2006
- **HQ Location:** Atlanta, Georgia
- **Twitter:** @Revenue\_Grid\_  
1,057 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecd61318e762e9763c750a63bc995acbba034204b9bf78566e5f19f2fe9f42c8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevenue-grid%2F&secure%5Burl_type%5D=linkedin_company_website)  
142 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Account Manager
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 48% Medium, 41% Small

#### What Do G2 Reviewers Say About Revenue Grid?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Revenue Grid, highlighting its seamless integration and straightforward setup.
- Users value the **seamless Salesforce integration** of Revenue Grid, enabling efficient workflow directly within Outlook.
- Users value the **seamless integration** of Revenue Grid with Salesforce and Outlook, enhancing efficiency and data management.
- Users appreciate the **exceptional support** from Revenue Grid, consistently receiving prompt and effective assistance across high ticket volumes.
- Users praise the **attentive customer support** of Revenue Grid, enhancing their overall experience with the product.

##### Cons

- Users are disappointed by the **missing features** in Revenue Grid, like lack of app compatibility and intuitive integration.
- Users face **technical issues** during setup and occasional glitches, causing frustration in initial usage of Revenue Grid.
- Users face a **slight learning curve** with Revenue Grid, requiring time and support for effective initial setup.
- Users find the **CSV template rigidity** and limited search options in Revenue Grid restrict their overall experience and efficiency.
- Users experience **slow loading** times with Revenue Grid, occasionally requiring a restart of Outlook for functionality.

#### What Are Recent G2 Reviews of Revenue Grid?

**["Seamless Salesforce Integration That Saves Hours with Automated Multi-Channel Outreach"](https://www.g2.com/survey_responses/revenue-grid-review-13091960)**

**Rating:** 5.0/5.0 stars

_— Barbara A._

[Read full review](https://www.g2.com/survey_responses/revenue-grid-review-13091960)

**["Effortless Meeting Scheduling with Team Calendar Links"](https://www.g2.com/survey_responses/revenue-grid-review-12973532)**

**Rating:** 4.5/5.0 stars

_— Yvette L._

[Read full review](https://www.g2.com/survey_responses/revenue-grid-review-12973532)

#### What Are G2 Users Discussing About Revenue Grid?

- [What is Revenue Grid used for?](https://www.g2.com/discussions/what-is-revenue-grid-used-for)
- [What can Google drive do?](https://www.g2.com/discussions/what-can-google-drive-do)
- [What is dropbox and how does it work?](https://www.g2.com/discussions/what-is-dropbox-and-how-does-it-work)
- [What can machine learning be used for?](https://www.g2.com/discussions/what-can-machine-learning-be-used-for)
- [What is a revenue Grid?](https://www.g2.com/discussions/what-is-a-revenue-grid) - 2 comments

### [Vanillasoft](https://www.g2.com/products/vanillasoft/reviews)

Vanillasoft is the only sales engagement software that has \*built in\* lead management and auto dialling. Its the best for fast-moving revenue teams. Most sales engagement tools orchestrate and automate communication channels, standardize workflows, cadences, and scripts, and provide reporting and analytics. But, most sales engagement software rely on external CRMs to manage lists, and external dialers to launch calls. Vanillasoft's sales engagement software has an embedded, native auto dialer. We evaluate rank and serve the next best lead in real time, as an industry-leading lead management tool. Plus, Vanillasoft optimizes agent outreach deliverability, making sure that every call, SMS and email reach their destination. The primary audience for Vanillasoft are organizations with fast-moving revenue teams that rely on quick and effective communication with leads. The platform is tailored for teams that prioritize responsiveness and efficiency, making it an ideal choice for industries such as real estate, insurance, and financial services. With its focus on optimizing lead engagement, VanillaSoft serves as a critical tool for fast-moving revenue teams aiming to enhance their performance and streamline their processes. Fast moving revenue teams love Vanillasoft's: - Material, dramatic increases in agent activity - often 500% increase - Increases in agent productivity - up to 94% - Increases in agent actions per hour - 3x - 35% increase in call connections G2 Sales Engagement users say it clearly- we help teams move faster by being 1. The Easiest To Do Business with 2. The Best User Adoption 3. The Easiest To Use Vanillasoft users get going faster, get agents working sooner, and ramping to be productive faster. Vanillasoft ensures that communication is timely and effective. The platform's lead management and sales automation manages the sequence of calls, emails, and texts, ensuring that messages are sent in the optimal order and with the appropriate content. This capability not only improves the likelihood of successful contact but also helps agents avoid common pitfalls such as spam filters and blocked calls. By streamlining communication, Vanillasoft enhances the overall effectiveness of sales efforts, allowing teams to reach their leads more consistently. Overall, Vanillasoft's comprehensive system is built on the principles of effectiveness and efficiency, equipping sales teams with the tools they need to succeed in a competitive landscape. By prioritizing leads, simplifying agent activities, and optimizing communication, Vanillasoft stands out as a valuable solution for organizations looking to enhance their sales processes and achieve better results.

**Average Rating:** 4.5/5.0

**Total Reviews:** 717

#### How Do G2 Users Rate Vanillasoft?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.9/10 (Category avg: 8.6/10)
- **Workflow Management:** 9.1/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Vanillasoft?

- **Seller:** [Vanillasoft](https://www.g2.com/sellers/vanillasoft)
- **Company Website:** vanillasoft.com
- **Year Founded:** 2005
- **HQ Location:** Plano, TX
- **Twitter:** @VanillaSoft  
26,123 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ba1f1d552f0c37d54929bf7ebc8f04d014d8bd2c1ddc3f685cf6b4f9908549ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvanillasoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
97 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Insurance Agent, Account Executive
- **Top Industries:** Insurance, Marketing and Advertising
- **Company Size:** 59% Small, 30% Medium

#### What Do G2 Reviewers Say About Vanillasoft?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **VanillaSoft very easy to use** , appreciating its intuitive features that streamline outbound calling and note-taking.
- Users appreciate the **intuitive interface** of Vanillasoft, making navigation and learning a breeze for everyone.
- Users appreciate the **ease of use** of VanillaSoft, highlighting its straightforward interface and effortless navigation.
- Users value the **time-saving capabilities** of VanillaSoft, enhancing productivity through efficient navigation and easy scheduling.
- Users appreciate the **user-friendly lead organization** of Vanillasoft, simplifying outreach through accessible contact details and integrated communication.

##### Cons

- Users often face **slow loading times** that hinder workflow and delay moving to the next lead.
- Users find the **call issues** with Vanillasoft problematic, particularly regarding mobile dialing and call prioritization.
- Users experience occasional **slow performance** with Vanillasoft, including lag and delays between dials.
- Users note a **lack of flexible report features** in VanillaSoft, impacting their reporting efficiency and experience.
- Users experience frustrating **connectivity issues** with VanillaSoft, leading to embarrassing dropped calls and unreliable performance.

#### What Are Recent G2 Reviews of Vanillasoft?

**["Flexible Dialer Settings That Keep Agents Calling Effortlessly"](https://www.g2.com/survey_responses/vanillasoft-review-13032378)**

**Rating:** 4.5/5.0 stars

_— Roman V._

[Read full review](https://www.g2.com/survey_responses/vanillasoft-review-13032378)

**["Real-Time Segmentation Makes Special Campaigns Faster and More Efficient"](https://www.g2.com/survey_responses/vanillasoft-review-13032610)**

**Rating:** 4.0/5.0 stars

_— Andres B._

[Read full review](https://www.g2.com/survey_responses/vanillasoft-review-13032610)

#### What Are G2 Users Discussing About Vanillasoft?

- [What is VanillaSoft used for?](https://www.g2.com/discussions/what-is-vanillasoft-used-for)

### [Reply](https://www.g2.com/products/reply/reviews)

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results!

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,507

#### How Do G2 Users Rate Reply?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.5/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.6/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Reply?

- **Seller:** [Reply.io](https://www.g2.com/sellers/reply-io)
- **Year Founded:** 2016
- **HQ Location:** San Jose, US
- **Twitter:** @ReplyAppTeam  
1,769 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed4537ad52a530dd90b935164a0b1d87349b4f91711c5087d8a5540f7bc4e4f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freplynow%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 80% Small, 17% Medium

#### What Do G2 Reviewers Say About Reply?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Reply, appreciating its intuitive design and seamless integration with other tools.
- Users love the **seamless automation** capabilities of Reply, streamlining workflows and enhancing sales outreach efficiency.
- Users value the **time-saving features** of Reply, simplifying campaign setup and allowing focus on engaged leads.
- Users value the **intuitive multi-step outreach management** of Reply, enhancing efficiency and personalization in email campaigns.
- Users value the **helpful automation and intuitive interface** of Reply, enhancing their sales outreach and productivity.

##### Cons

- Users find the **learning curve challenging** , especially when configuring complex automation sequences and branching logic.
- Users find the platform's **learning difficulty** challenging, often requiring tutorials to navigate effectively and manage automation.
- Users express frustration with the **limited customization** , hindering their ability to effectively utilize the platform's features.
- Users report significant **sequence issues** , including malfunctions and difficulties in managing multiple sequences effectively.
- Users note the **missing features** like macros and improved analytics hinder efficiency and CRM integration.

#### What Are Recent G2 Reviews of Reply?

**["Intuitive Email Sequences and Team Mailboxes, but Reply-Based Removal Can Miss"](https://www.g2.com/survey_responses/reply-review-12455326)**

**Rating:** 4.0/5.0 stars

_— Stephanie G._

[Read full review](https://www.g2.com/survey_responses/reply-review-12455326)

**["Multi-Channel Outbound at Scale"](https://www.g2.com/survey_responses/reply-review-12798052)**

**Rating:** 5.0/5.0 stars

_— Verified User in Venture Capital & Private Equity_

[Read full review](https://www.g2.com/survey_responses/reply-review-12798052)

#### What Are G2 Users Discussing About Reply?

- [What is Reply used for?](https://www.g2.com/discussions/what-is-reply-used-for) - 1 comment

### [Freshsales](https://www.g2.com/products/freshsales/reviews)

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities. Advanced automation features like workflows and sales sequences boost sales productivity and ensure better prospecting. Freddy AI in Freshsales helps sellers draft contextual sales emails, receive actionable deal insights, and never miss out on revenue opportunities.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,198

#### How Do G2 Users Rate Freshsales?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.9/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.9/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Freshsales?

- **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks)
- **Year Founded:** 2010
- **HQ Location:** San Mateo, CA
- **Twitter:** @FreshworksInc  
19,020 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,505 employees on LinkedIn®
- **Ownership:** NASDAQ: FRSH

#### Who Uses This Product?

- **Who Uses This:** CEO, Business Development Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Freshsales?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Freshsales, finding it user-friendly and intuitive for managing tasks.
- Users love the **user-friendly interface and extensive features** of Freshsales, enhancing their overall experience and efficiency.
- Users find Freshsales to be a **helpful CRM tool** that effectively tracks business development leads and deals.
- Users appreciate the **responsive customer support** of Freshsales, enhancing their experience with seamless onboarding and guidance.
- Users appreciate the **intuitive design** of Freshsales, finding it easy to learn and navigate across devices.

##### Cons

- Users find **missing features** in Freshsales, leading to frustration with reporting, automation, and configuration inconsistencies.
- Users find Freshsales to have **limited features** that hinder workflow management and overall user experience, prompting consideration of alternatives.
- Users find **configuration complexities** and limited reporting capabilities in Freshsales, impacting their overall CRM experience.
- Users find the **learning curve steep** , particularly with reporting and automated workflows in Freshsales.
- Users find the **limited customization** options frustrating, particularly with reporting and adding custom fields.

#### What Are Recent G2 Reviews of Freshsales?

**["Logistics-Friendly CRM Lacks Mature Industry Interoperability"](https://www.g2.com/survey_responses/freshsales-review-12858179)**

**Rating:** 4.5/5.0 stars

_— Vehz H._

[Read full review](https://www.g2.com/survey_responses/freshsales-review-12858179)

**["A Practical CRM for Managing Leads and Customer Interactions"](https://www.g2.com/survey_responses/freshsales-review-12946886)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/freshsales-review-12946886)

#### What Are G2 Users Discussing About Freshsales?

- [What is Freshsales used for?](https://www.g2.com/discussions/what-is-freshsales-used-for) - 2 comments, 1 upvote
- [What are the three benefits of CRM?](https://www.g2.com/discussions/freshsales-what-are-the-three-benefits-of-crm) - 2 comments
- [What is Freshsales CRM?](https://www.g2.com/discussions/what-is-freshsales-crm) - 1 comment
- [What are the major types of CRM?](https://www.g2.com/discussions/what-are-the-major-types-of-crm) - 1 upvote
- [What are the features of CRM software?](https://www.g2.com/discussions/freshsales-what-are-the-features-of-crm-software) - 1 comment

### [Koncert](https://www.g2.com/products/koncert/reviews)

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives.

**Average Rating:** 4.6/5.0

**Total Reviews:** 408

#### How Do G2 Users Rate Koncert?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.9/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.8/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Koncert?

- **Seller:** [Koncert](https://www.g2.com/sellers/koncert)
- **Company Website:** www.koncert.com
- **Year Founded:** 2004
- **HQ Location:** Windham, NH
- **Twitter:** @koncert  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4eb4a22b72b71ae1eba1e5d71535eb05cc226351c667da1aa888debe1af354cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2590826%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Development Representative, SDR
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 45% Medium, 36% Small

#### What Do G2 Reviewers Say About Koncert?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **time-saving capabilities** of Koncert, allowing efficient cold calling and quick data management.
- Users value the **efficiency** of Koncert, allowing for quicker dialing and increased productivity in booking meetings.
- Users love the **efficient lead generation** capabilities of Koncert, boosting their dialing speed and meeting bookings.
- Users appreciate the **ease of use** of Koncert, highlighting its user-friendly design and effective results.
- Users appreciate the **automation features** of Koncert, enabling efficient prospecting without manual dialing hassle.

##### Cons

- Users report frequent **call issues** , including audio glitches and difficulties with dialing multiple lines effectively.
- Users report frequent **dialer issues** , including glitches and difficulties with audio and tracking multiple calls.
- Users experience **slow loading** issues with Koncert during high volume dialing, affecting call flow and synchronization.
- Users experience occasional **software bugs** with Koncert, including crashes and issues with list uploads from Salesforce.
- Users experience a **delay in communication** when calls are picked up, causing frustration during conversations.

#### What Are Recent G2 Reviews of Koncert?

**["Konsert’s Parallel Dialer, New UI, and AI Notes Supercharge Productivity"](https://www.g2.com/survey_responses/koncert-review-13169696)**

**Rating:** 5.0/5.0 stars

_— Petro C._

[Read full review](https://www.g2.com/survey_responses/koncert-review-13169696)

**["Highly Efficient Calling Solution with Excellent Support"](https://www.g2.com/survey_responses/koncert-review-13089473)**

**Rating:** 5.0/5.0 stars

_— Lam T._

[Read full review](https://www.g2.com/survey_responses/koncert-review-13089473)

#### What Are G2 Users Discussing About Koncert?

- [What is Koncert used for?](https://www.g2.com/discussions/what-is-koncert-used-for)

### [CONQUER](https://www.g2.com/products/conquer/reviews)

Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization.

**Average Rating:** 4.3/5.0

**Total Reviews:** 119

#### How Do G2 Users Rate CONQUER?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.5/10 (Category avg: 8.6/10)
- **Workflow Management:** 9.0/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 7.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind CONQUER?

- **Seller:** [CONQUER](https://www.g2.com/sellers/conquer)
- **Year Founded:** 2007
- **HQ Location:** Reno, NV
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa46dabbaeb9b71b81a009b603f86da442bfa081aeb973bdd1b726707bc9607b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F727098%2F&secure%5Burl_type%5D=linkedin_company_website)  
82 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** District Manager
- **Top Industries:** Sports, Human Resources
- **Company Size:** 36% Large, 35% Medium

#### What Do G2 Reviewers Say About CONQUER?

_AI-generated summary from verified user reviews_

##### Pros

- Users find CONQUER's **ease of use** exceptional, enabling quick calls and effortless recording of dispositions.
- Users appreciate the **seamless automation** features of CONQUER, making it easy to train and utilize effectively.
- Users value the **efficient call recording** feature, enhancing their workflow and simplifying employee training.
- Users value the **customizability** of CONQUER, allowing tailored experiences that enhance representative autonomy and effectiveness.
- Users value the **customization options** of CONQUER, enhancing autonomy and aligning with specific needs effectively.

##### Cons

- Users report significant **call issues** , including audio delays and unreliable call recordings, posing major compliance risks.
- Users face **call management issues** , including tricky voicemail, missing recordings, and lack of user-friendliness, impacting compliance.
- Users find the **difficult implementation** process lengthy, though support remains helpful throughout the experience.
- Users find the **implementation challenges** of CONQUER frustrating, despite helpful support during the lengthy setup process.
- Users report **missing features** in Conquer, including unreliable call recording and syncing issues with reports.

#### What Are Recent G2 Reviews of CONQUER?

**["Conquer has made our team more efficient!"](https://www.g2.com/survey_responses/conquer-review-10554746)**

**Rating:** 4.5/5.0 stars

_— Justice H._

[Read full review](https://www.g2.com/survey_responses/conquer-review-10554746)

**["Very customizable Salesforce platform with a great vendor relatioship"](https://www.g2.com/survey_responses/conquer-review-9728321)**

**Rating:** 5.0/5.0 stars

_— Nurcan S._

[Read full review](https://www.g2.com/survey_responses/conquer-review-9728321)

### [Outplay](https://www.g2.com/products/outplay/reviews)

Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automations that level up efficiency, advanced reporting for data-powered insights and much more. Outplay has bi-directional integrations with a wide range of CRMs, inboxes and more to help sales teams book meetings and track performances from a single dashboard. Outplay's intuitive UI and industry-leading customer support gets teams up and running rapidly, to start booking meetings now. Not next quarter. With game-changing features like power dialing, AI-powered conversational intelligence and a lead sourcing database of millions, Outplay transforms sales engagement, without the hefty price tag.Switch out multiple point solutions and invoices with Outplay - the all-in-one sales stack for new-age teams. Get a built-in Sales Prospecting tool, Multi-channel Sales Engagement platform, Inbound Conversion and Scheduling tool and Conversational Intelligence platform to exceed your targets, not your budgets.

**Average Rating:** 4.5/5.0

**Total Reviews:** 269

#### How Do G2 Users Rate Outplay?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.5/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.6/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Outplay?

- **Seller:** [Outplay HQ](https://www.g2.com/sellers/outplay-hq)
- **Year Founded:** 2019
- **HQ Location:** Wilmington, Delaware
- **Twitter:** @OutplayHQ  
319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb48f3d05523baa786d0445561ccd082199d9778e440d0030fae71584476189f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foutplayhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
43 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales Development Representative, Business Development Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 62% Small, 35% Medium

#### What Do G2 Reviewers Say About Outplay?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **efficient automated outreach** and structured workflows of Outplay, boosting their meeting frequency and sales.
- Users find the **streamlined workflows** of Outplay enhance meeting frequency and boost sales effectively.
- Users appreciate the **intuitive user interface** of Outplay, enhancing workflow efficiency and supporting streamlined outreach efforts.
- Users praise the **incredible customer support** of Outplay, appreciating the ease of interaction and workflow efficiency.
- Users enjoy the **ease of use** of Outplay, enhancing workflows and streamlining outreach for increased sales.

##### Cons

- Users face **integration issues** , particularly with the multidialer and Pipedrive, complicating overall functionality.
- Users report significant **admin issues** with Outplay, facing billing problems and unresponsive customer service.
- Users find the **complexity** of setting up Outplay challenging, with a tricky learning curve and difficult navigation.
- Users face significant **confusion** with billing and customer service, leading to wasted time and money on Outplay.
- Users report significant **connection issues** that severely hinder productivity and result in frustrating experiences with customer service.

#### What Are Recent G2 Reviews of Outplay?

**["Great Email Sequences, Helpful Lead Stats, and Smooth Onboarding Support"](https://www.g2.com/survey_responses/outplay-review-13055812)**

**Rating:** 5.0/5.0 stars

_— Jayalakshmi S._

[Read full review](https://www.g2.com/survey_responses/outplay-review-13055812)

**["Efficient Outreach Tools, But Dialer Needs Improvement"](https://www.g2.com/survey_responses/outplay-review-12988933)**

**Rating:** 4.5/5.0 stars

_— Binbash F._

[Read full review](https://www.g2.com/survey_responses/outplay-review-12988933)

#### What Are G2 Users Discussing About Outplay?

- [What is Outplay used for?](https://www.g2.com/discussions/what-is-outplay-used-for)

### [Klenty](https://www.g2.com/products/klenty/reviews)

Klenty is an AI Sales Engagement Platform that helps SDR teams run multichannel outbound with a strong focus on calling. Built for modern sales teams, Klenty combines prospecting, outreach, AI-powered dialing, follow-ups, and coaching in one platform to help reps open more conversations and build more pipeline. With AI-powered Power Dialer and Parallel Dialer, sales reps can increase dialing volume and spend more time in live conversations. Klenty's AI Connect Rate Infrastructure helps teams improve connect rates by increasing the likelihood of reaching prospects. Beyond dialing, Klenty uses AI to automate post-call work by generating next steps and follow-up actions after every sales conversation. Its AI Call Coaching Suite analyzes conversations, identifies coaching opportunities, and gives managers the insights they need to improve rep performance at scale. Klenty integrates with leading CRMs and sales tools, enabling teams to manage multichannel outreach, track engagement, automate repetitive tasks, and coach reps without switching between platforms. From prospecting to dialing, follow-ups, and coaching, Klenty gives outbound sales teams everything they need to run consistent, high-performing outbound programs from a single platform.

**Average Rating:** 4.6/5.0

**Total Reviews:** 388

#### How Do G2 Users Rate Klenty?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.3/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.3/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 7.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Klenty?

- **Seller:** [Klenty](https://www.g2.com/sellers/klenty)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, CA
- **Twitter:** @KlentyHQ  
502 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f0e26ca6068c3512d8f9d612ac10cbb9522d6de672b3b1e6e5631d1644f0150f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9374886%2F&secure%5Burl_type%5D=linkedin_company_website)  
145 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Business Development Manager
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 72% Small, 22% Medium

#### What Do G2 Reviewers Say About Klenty?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Klenty's **automation capabilities** , which streamline outreach efforts and enhance engagement with prospects effectively.
- Users value Klenty for its **helpful features** in managing cold outreach and driving conversions efficiently.
- Users praise the **superb and friendly customer support** of Klenty, highlighting quick responses and effective assistance.
- Users highlight the **ease of use** of Klenty, praising its organization and intuitive features for an excellent experience.
- Users appreciate the **seamless integrations** of Klenty, enabling efficient outreach across multiple platforms and boosting meeting bookings.

##### Cons

- Users find **integration issues** frustrating, particularly with multiple accounts and platforms like LinkedIn and Calendly.
- Users find the **missing features** frustrating, particularly in UI clarity and automation capabilities for cadences.
- Users find the **learning curve steep** , especially without Spanish resources, but support is helpful during setup.
- Users report **poor customer service** and find campaign management challenging and unintuitive in Klenty.
- Users frequently face **technical issues** with Klenty, including a cumbersome interface and slow customer support responses.

#### What Are Recent G2 Reviews of Klenty?

**["Flexible Custom Cadences with Helpful Prospect Interest Alerts"](https://www.g2.com/survey_responses/klenty-review-13063757)**

**Rating:** 4.5/5.0 stars

_— David V._

[Read full review](https://www.g2.com/survey_responses/klenty-review-13063757)

**["Intuitive Outreach Automation with Excellent Support"](https://www.g2.com/survey_responses/klenty-review-13063436)**

**Rating:** 5.0/5.0 stars

_— Zina P._

[Read full review](https://www.g2.com/survey_responses/klenty-review-13063436)

### [PersistIQ](https://www.g2.com/products/persistiq/reviews)

PersistIQ is a sales engagement platform that automates prospecting, email outreach, calls, tasks, and social selling. Thousands of sales teams use PersistIQ to find prospect’s emails, send personalized outreach emails, automate follow-ups, and book more meetings. PersistIQ’s sales outreach platform includes: \* Multi-channel Outreach Sequences: Email, call, Linkedin outreach, and tasks \* Prospecting: Find verified emails to build your prospect lists \* Call Dialer: Call prospects inside PersistIQ, use local phone numbers, and save call recordings \* Automation Triggers: Trigger outreach campaigns based on email opens, replies, and CRM data \* Gmail Extension: Email templates, notifications, campaigns, and prospect profiles inside Gmail \* Analytics: A/B Testing, reply sentiment analysis, and reporting \* Team Collaboration: Shared templates, team reporting, and user management \* Integrations: Copper, Hubspot, Pipedrive, Salesforce, and Zapier Use cases: \* Outbound Sales: Find prospect’s emails and automate personalized outbound campaigns at scale \* Inbound Sales: Automate follow-ups with inbound leads to close more deals \* Recruiting: Reach out to prospective job candidates

**Average Rating:** 4.5/5.0

**Total Reviews:** 316

#### How Do G2 Users Rate PersistIQ?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)
- **Workflow Performance:** 8.9/10 (Category avg: 8.6/10)
- **Workflow Management:** 8.9/10 (Category avg: 8.8/10)
- **Other Outreach Options :** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind PersistIQ?

- **Seller:** [PersistIQ](https://www.g2.com/sellers/persistiq)
- **HQ Location:** San Francisco, CA
- **Twitter:** @persistiq  
2,241 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df84c67263761ecfd642aa3039951c06848d58bf27d3337aed162ab4cca3eef7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3824320%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 78% Small, 20% Medium

#### What Do G2 Reviewers Say About PersistIQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise PersistIQ for its **effective automation** of outreach, simplifying sales processes and enhancing client engagement.
- Users praise the **incredible customer support** of PersistIQ, which makes setup and assistance effortless for teams.
- Users find the **easy setup** of PersistIQ convenient, as it simplifies the initial process and ensures effective outreach.
- Users find PersistIQ to be a **time-saving tool** , simplifying outreach and automating the sales process effectively.
- Users appreciate the **easy setup and managed campaign process** with PersistIQ, resulting in effective outreach every month.

##### Cons

- Users are frustrated with **email spamming** practices, receiving unsolicited emails that harm their brand reputation and yield no results.
- Users report frequent **inaccuracy issues** with PersistIQ, leading to failed outreach campaigns and wasted resources.
- Users report experiencing **poor customer support** from PersistIQ, leading to unmet expectations and disappointing results.
- Users report significant **disappointment in campaign management** , citing wasted resources and zero positive leads despite extensive outreach efforts.
- Users find PersistIQ's **email functionality ineffective** , leading to disappointing results and no positive responses from outreach efforts.

#### What Are Recent G2 Reviews of PersistIQ?

**["Persist IQ, A game changer for effective lead generation"](https://www.g2.com/survey_responses/persistiq-review-10746932)**

**Rating:** 5.0/5.0 stars

_— Derek P._

[Read full review](https://www.g2.com/survey_responses/persistiq-review-10746932)

**["Excellent meeting booking via email marketing to support a small team"](https://www.g2.com/survey_responses/persistiq-review-10888107)**

**Rating:** 4.0/5.0 stars

_— Verified User in Logistics and Supply Chain_

[Read full review](https://www.g2.com/survey_responses/persistiq-review-10888107)

#### What Are G2 Users Discussing About PersistIQ?

- [What is PersistIQ used for?](https://www.g2.com/discussions/what-is-persistiq-used-for) - 1 comment

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- [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing)
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[Browse Sales Engagement Themes](/categories/sales-engagement/themes)

Benefits of Sales Engagement Software with Calls and Voice capabilities include: Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.

Below are the top-rated Sales Engagement Software with Calls and Voice capabilities, as verified by G2’s Research team. Real users have identified Calls and Voice as an important function of Sales Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs.

Top Tools at a Glance

| 

 | 

Multi-touch outreach sequencing with centralized pipeline visibility

 | 

User Review

"Highly Customisable, but Easy to Underutilise Without Training"

 |
| 

 | 

Salesforce-native autonomous SDR and pipeline engagement

 | 

User Review

"Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff"

 |
| 

 | 

B2B prospecting-to-sequence outreach consolidation

 | 

User Review

"Sales Development Representative"

 |
| 

 | 

Intent-driven outbound prospecting with CRM-integrated contact data

 | 

User Review

"Efficient Sales Prospecting, Needs UI Improvement"

 |
| 

 | 

Multichannel sequences with native email deliverability

 | 

User Review

"Ease of use, fun and effiency... I love it"

 |
| 

 | 

Call recording with AI-powered sales coaching

 | 

User Review

"Brilliant AI, Extremely Intuitive Platform"

 |
| 

 | 

Multi-inbox cold outreach with automated warm-up

 | 

User Review

"Perfect Balance: Easy Beginner-Friendly Setup, and Warmup That Allows Campaigns To Go Live Fast"

 |
| 

 | 

High-velocity outbound calling with unified multi-channel sequencing

 | 

User Review

"Easy Setup, Seamless Email Integration, and Responsive Support"

 |

* * *

Show More

* * *

## How Do You Choose the Right Sales Engagement Software?

### What You Should Know About Sales Engagement Software

### **Sales Engagement software buying insights at a glance**

[Sales Engagement Software ](https://www.g2.com/categories/sales-engagement)helps sales teams manage and enhance interactions with prospects and customers across multichannel touchpoints, such as email, phone, CRM, and content systems. These platforms typically integrate with CRMs, email, calling tools, unified communications, lead management, and more to centralize communication, automate customer outreach, and streamline sales productivity. The highest-rated sales engagement software unified communications lead management solutions are designed to improve workflow and personalize engagement to increase conversion and retention rates.

Most Sales Engagement platforms are priced per user monthly or annually, averaging approximately $71 per user/month when billed annually, or $853/year, with free plans available for small teams and enterprise solutions reaching up to $3,960 per user/year. Based on G2 reviews, sales teams evaluate Sales Engagement Software by comparing CRM integrations, email and call automation, workflow management, reporting capabilities, ease of use, and pricing.

If you’re evaluating Sales Engagement software, consider your organization’s size, sales process complexity, integration needs, pricing transparency, onboarding support, and AI capabilities. Essential questions include:

- How accurate and frequently updated is the contact and company data?
- What onboarding, training, or support resources are included in the subscription?
- What integrations are available with CRMs, dialers, and content tools?
- How customizable are workflows, cadences, and multichannel engagement features?
- Does the platform provide AI assistance for outreach optimization and lead prioritization?

G2’s top-rated Sales Engagement systems currently include Salesforce Sales Cloud, HubSpot Sales Hub, ZoomInfo Sales, Apollo.io, and ActiveCampaign.

### **What is Sales Engagement Software?**

G2 defines [Sales Engagement software](https://www.g2.com/categories/sales-engagement) as a tool designed to help sales teams interact with prospects and customers throughout the buyer’s journey. A typical sales engagement platform enables users to interconnect email, content management systems, phone conversations, CRMs, and other sales tools. This allows them to house all customer data and communication in one central location, making prospecting and engagement with customers more efficient, streamlined, and personal.

Sales Engagement Software, sometimes called Sales Engagement Platform (SEP), works alongside existing Customer Relationship Management (CRM) systems to simplify sales processes, improve productivity, and personalize customer interactions. 

The global sales engagement software market is projected to grow from $5.5 billion in 2023 to $12.1 billion by 2030, expanding at a compound annual growth rate (CAGR) of 11.8% during the forecast period. ([Source 1](https://www.verifiedmarketresearch.com/product/sales-engagement-software-market/))

On G2, the Sales Engagement Software category currently features 208 products and has amassed 4,673 verified user reviews in the past 12 months. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))

### What are the top-reviewed Sales Engagement software on G2?

G2 ranks the top sales engagement software using a [proprietary algorithm](https://documentation.g2.com/docs/research-scoring-methodologies) that combines real-user satisfaction scores with product popularity based on review data. Below are the five highest-rated Sales Engagement solutions in this category on G2:

#### [1. Salesforce Sales Cloud](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews)

- Number of Reviews: 3071
- Satisfaction: 99
- Market Presence: 99
- G2 Score: 99

#### [2. HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)

- Number of Reviews: 3304
- Satisfaction: 97
- Market Presence: 90
- G2 Score: 94

#### [3. ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews)

- Number of Reviews: 1267
- Satisfaction: 97
- Market Presence: 85
- G2 Score: 91

#### [4. Apollo.io](https://www.g2.com/products/apollo-io/reviews)

- Number of Reviews: 4442
- Satisfaction: 100
- Market Presence: 73
- G2 Score: 86

#### [5. ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)

- Number of Reviews: 3345
- Satisfaction: 96
- Market Presence: 72
- G2 Score: 84

These rankings are determined by combining verified user ratings and publicly available web search popularity data:

- The **Satisfaction Score** measures user satisfaction with software products based on user feedback, review quality, quantity, and recency. It helps buyers easily understand how well a product meets user expectations. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))
- The **Market Presence Score** measures a product's prominence in its market. It combines data from G2 user reviews and external sources, focusing primarily on product-specific factors to reflect real-world popularity and vendor influence. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))
- G2 ranks products using a unique scoring system called the **G2 Score** , calculated from real user reviews, online data, and social signals. These scores make it easier to compare and evaluate different software products within each G2 category. ([Source 2](https://documentation.g2.com/docs/research-scoring-methodologies))

### **Sales Engagement software pricing and cost considerations**

Sales Engagement software pricing considers a variety of strategic, technical, and customer-centric factors when it comes to cost. These factors could include: vendor cost, feature complexity, number of seats (seat-based pricing model), usage limits, deployment, target market, competitive benchmarking, ROI positioning, and contract terms. 

Pricing categories typically include:

- Free-tiers (and free trials): Offers basic sales engagement features suitable for small teams, startups, and personal use. Free versions may have limited automation needs.
- Entry-Level and Mid-Market tiers: Features moderate functionality and aims to meet customer needs. Typically follows a per-user or subscription model, catering to growing businesses.
- Enterprise-Level Tiers: Highly customizable, robust platforms with advanced analytics, reporting, support, deployment services, and security compliance for large organizations.

Most sales engagement platforms are priced per user (seat–based) per month, though annual billing is often available at a discount. According to G2 data covering 45 sales engagement products across 126 pricing editions, the average annual license cost is approximately $853, or about $71.08 per user per month when billed annually. While some vendors offer [free versions](https://www.g2.com/categories/sales-engagement/free), premium or enterprise-grade sales engagement solutions can reach up to $3,960 per user per year.

Organizations should evaluate the Total Cost of Ownership (TCO) when investing in sales engagement software, taking into account key expenses such as onboarding and rep enablement, ongoing user training, CRM and third-party tool integrations, and access to premium support services. Additional costs may arise from advanced feature add-ons (e.g., AI automation, predictive analytics), communication usage limits (e.g., call credits or email volume), and customization for enterprise-scale deployments.

### **Types of Sales Engagement Software on G2**

G2 offers a variety of sales engagement software and products based on functionality and focus areas. Here are some key types to consider:

- [AI Sales Assistance](https://www.g2.com/categories/ai-sales-assistant): Utilizes AI technology to enhance sales activities through features like AI-driven insights and automation.
- [CRM](https://www.g2.com/categories/crm) Integration: Integrates with CRM systems to offer a unified view and improve the sales process with seamless data sharing.
- [Email Tracking](https://www.g2.com/categories/email-tracking): Enables email tracking to monitor and analyze how recipients engage with your communications.
- [Lead Intelligence](https://www.g2.com/categories/lead-intelligence): Provides insights about leads to improve targeting and engagement strategies.
- [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking): Helps track and manage outbound calls as part of your sales process.
- [Sales Analytics](https://www.g2.com/categories/sales-analytics): Offers analytical tools to help understand sales metrics, performance, and customer data.

### **Top Sales Engagement Software features rated by G2 reviewers**

Sales engagement software can support a wide range of sales team activities, but not every platform is the same. Depending on your organization and team strategy, it’s important to evaluate the features offered for each software product. Here is a list of top features, according to G2 reviewers:

- Multichannel outreach: Engage prospects through email, phone, SMS, and social media, all from a single platform.
- Email tracking & automation: Automate personalized email cadences, and track opens, clicks, and replies to optimize messaging.
- Sales dialer & voice integration: Call prospects directly from the platform with click-to-dial, call recording, and voicemail drop functionality.
- Calendar integration: Schedule meetings seamlessly by syncing with calendars like Google or Outlook.
- Sales workflows: Create structured sales sequences with task automation and branching logic based on prospect behavior.
- CRM integration: Sync data bi-directionally with CRMs like Salesforce or HubSpot to personalize outreach using real-time insights.
- Lead prioritization & scoring: Rank prospects by likelihood to convert based on firmographic and behavioral data.
- AI recommendations: Use AI to suggest the best time, channel, or message for engaging each prospect based on past interactions.
- Sales coaching & insights: Provide reps with feedback and performance insights to improve messaging, technique, and productivity.
- Performance analytics: Track outreach effectiveness by channel, team member, campaign, and customer segment.
- Content management: Store approved templates, scripts, and assets for consistent, on-brand communication across the sales team.
- Generative AI capabilities: Draft personalized emails or sales messages using AI text generation based on prompts or CRM context.
- Integration capabilities: Connect with sales CRMs, communication tools, and marketing platforms to create a seamless sales tech stack.

### **Top Sales Engagement Software benefits identified by G2 reviewers**

Based on G2 reviewers, there are several benefits when utilizing sales engagement software, which include:

**Ease of Use:** Users frequently highlight that the platforms are intuitive and simple to navigate, reducing onboarding time and improving adoption.

“_It helps your data stick to one place and has great compatibility to be used with various other applications directly (ease of integration). Beyond this, it also ensures that you can create the dashboards as per your requirements. You also get to keep visibility of the deals that are being worked upon by your subordinates._” - [Akshay B, Enterprise Implementation Mgr.](https://www.g2.com/products/salesforce-salesforce-sales-cloud/reviews/salesforce-sales-cloud-review-10704516)

**High-Quality Data Access:** G2 reviewers value the accuracy, depth, and availability of contact and company data, often mentioning better lead targeting and research.

“_The app team has exceeded our expectations in terms of functionality and onboarding support. The best features of the platform so far include being able to see which companies are visiting key pages on our website, being able to update our existing CRM database, and automating our go-to-market business development strategies. The sales process was top notch (we strive to emulate it ourselves), and the onboarding process helped our team maximize the value from the platform. Even though we are in early days, the preliminary results are impressive with more qualified sales opportunities in our pipeline_.” - [Greg S, CEO.](https://www.g2.com/products/zoominfo-sales/reviews/zoominfo-sales-review-10978988)

**Time Savings:** Automation of outreach, simplified workflows, and quicker access to data streamline daily sales tasks.

“_The built-in meeting scheduler – I use this all the time. It syncs with my Outlook calendar and saves so much time when booking calls. I don’t have to go back and forth on availability anymore. Templates for emails – This was a game-changer for me. I can write a message once, save it, and reuse it with a few tweaks. It’s a huge time-saver, especially when I’m reaching out to a lot of people. Real-time activity feed – I like being able to see who’s opening emails or visiting the site. It gives me a better idea of who’s interested without being too pushy._” - [Avon Y, Marketing Associate.](https://www.g2.com/products/hubspot-sales-hub/reviews/hubspot-sales-hub-review-11036035)

**Sales Outreach Tools:** Sales engagement software emphasizes the strength of outreach features like automated cadences and multichannel touchpoints.

“_This tool provided a much-needed insight into our service market buyer intent search activity and the key decision makers in those organizations. I typically use this program daily, and it is always open in my browser. It integrated well into our Hubspot CRM and Outlook email_.” - [Harry A, National Sales Director.](https://www.g2.com/products/zoominfo-sales/reviews/zoominfo-sales-review-11017063)

### **Top Sales Engagement software challenges identified by G2 reviewers**

While there are several benefits of sales engagement software, users can encounter challenges that can impact usability, effectiveness, and return on investment (ROI). Analyzing thousands of G2 reviews shows persistent challenges, including data reliability issues, UX friction points, feature constraints, and onboarding difficulties. Below, we break down the most frequently reported obstacles:

**1. Data accuracy and reliability issues** : Reviewers often express frustration with outdated or inconsistent contact data, which undermines outreach efforts and affects conversion rates.

- **Questions to ask your Sales Engagement software vendor** : How often is your contact data refreshed and validated? Do you provide transparency into data sources or offer data enrichment capabilities?
- **How to overcome this challenge** : Look for vendors who offer real-time data validation features. Ask about data update frequencies and test sample records for accuracy before committing.

**2. Steep learning curve for advanced users** : Even when some tools offer intuitive interfaces for basic tasks, users frequently mention advanced features or workflow customization requiring time to master.

- **Questions to ask your Sales Engagement software vendor** : What onboarding, training, or certification resources are available? How do you support teams during the implementation phase? 
- **How to overcome this challenge:** Select a vendor that offers guided onboarding, help documentation, tutorials, and live support. Consider platforms with role-based UX customization for varying experience levels.

**3. Limited feature flexibility** : Several users report a desire for more customizable workflows or enhanced multichannel features. Rigid systems can restrict how teams engage prospects.

- **Questions to ask your Sales Engagement software vendor** : Can users customize sequences, cadences, or outreach logic? What’s your product roadmap for expanding multichannel capabilities?
- **How to overcome this challenge:** Look for sales engagement software that often announces frequent feature releases or transparent timelines. Ask about community-driven updates or custom development options for enterprise clients.

**4. Inconsistent performance and occasional bugs** : Some reviewers mention platform slowdowns, glitches, or UX quirks that disrupt daily productivity, particularly with large data sets or integrations.

- **Questions to ask your Sales Engagement software vendor** : What uptime do you guarantee, and how are performance issues resolved? Can you share recent improvements or bug-fix logs?
- **How to overcome this challenge:** Evaluate platforms through trials and request SLAs. Favor vendors with dedicated success teams and visible issue-tracking or changelogs.

**5. Integration complexity or limitations** : While sales engagement platforms aim to be the center of outreach operations, CRM and tool integration challenges are a common complaint among G2 reviewers.

- **Questions to ask your Sales Engagement software vendor** : What integrations are native, and which require third-party connectors? Do you support custom integrations or offer technical implementation help?
- **How to overcome this challenge:** Seek platforms with app integrations to your core CRM, email, and dialer stack. Clarify whether support is available for integration setup or troubleshooting.

### **What is Sales Engagement software used for?**

Based on thousands of G2 reviews, sales engagement software is primarily used for lead discovery, automating personalized outreach, enhancing lead quality, and improving overall sales productivity. Here is a detailed breakdown of these uses:

- **Lead discovery:** Users rely on sales engagement tools to identify and find potential customers. Platforms often provide verified contact data and company insights, helping sales teams build targeted lists of high-quality leads.
- **Automated outreach and sequencing:** Sales reps frequently use these platforms to create multistep outreach sequences that span email, phone, LinkedIn, and SMS. 
- **Time-saving and productivity gains:** Reviewers highlight the significant time savings from automated tasks, scheduled cadences, and centralized dashboards. This allows teams to focus more on selling and less on administrative work.
- **Data insights:** Users value the ability to access real-time information about buyer behavior, account intent signals, and contact activity within the same platform.
- **Improving outreach quality and conversion:** By using engagement analytics (e.g., open rates, reply rates, call connects), teams can test messaging, optimize cadences, and increase the likelihood of securing meetings and moving deals forward.

### **Who uses Sales Engagement software?**

There are a variety of job roles for which sales engagement software is used. Analyzing G2 reviewer demographics, typical users include CEOs, owners, founders, account executives, directors, and managers. Common industries where this software has been used include computer software, IT services, marketing and advertising, financial services, and staffing/recruiting services.

### Highest Rated Sales Engagement Software for Unified Communications and Lead Management

The highest rated sales engagement software unified communications lead management tools help sales teams manage outreach, lead activity, calling, CRM updates, pipeline visibility, and customer communication in one place. Based on G2 reviews, these tools are recognized for lead tracking, CRM integration, multichannel engagement, workflow automation, and sales productivity:

- [**HubSpot Sales Hub**](https://www.g2.com/products/hubspot-sales-hub/reviews) **:** Centralizes sales engagement, CRM activity, lead management, email tracking, calling, pipeline updates, and automation. It is a strong fit for teams that want sales outreach and customer communication managed from one connected system.
- [**Apollo.io**](https://www.g2.com/products/apollo-io/reviews) **:** Supports lead management, contact discovery, email outreach, calling, CRM syncing, and outbound prospecting. It is well-suited for sales teams that need both engagement tools and prospect data in one platform.
- [**Nooks**](https://www.g2.com/products/nooks/reviews) **:** Helps teams improve sales communication through calling workflows, AI dialers, coaching, and prospect engagement. It is a strong option for outbound teams that rely heavily on live conversations and coordinated sales activity.

### Best Sales Engagement Software for Multi-Channel Leads

The best sales engagement software for multi-channel leads helps teams reach prospects across email, phone, LinkedIn, sequences, CRM workflows, and automated follow-ups. Based on G2 reviews, these tools are recognized for multichannel outreach, campaign tracking, prospect engagement, and workflow efficiency:

- [**lemlist**](https://www.g2.com/products/lemlist/reviews) **:** Supports personalized email outreach, LinkedIn touches, campaign tracking, sequences, and lead engagement workflows. It is a strong fit for teams focused on scalable outbound campaigns across multiple channels.
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) **:** Combines prospect data, email sequencing, calling, lead lists, and CRM integrations. It is well-suited for sales teams that want to source, contact, and manage leads from one platform.
- [**Instantly**](https://www.g2.com/products/instantly/reviews) **:** Helps teams run email outreach campaigns, manage lead lists, automate follow-ups, and scale outbound prospecting. It is a strong option for teams that prioritize fast campaign setup and email-led engagement.

### Sales Engagement Software With Reliable Calling Systems, According to User Reviews

Sales engagement software with reliable calling systems helps outbound teams manage calls, dialers, follow-ups, call tracking, coaching, and prospect conversations more efficiently. Based on G2 reviews, these tools are recognized for calling workflows, dialer performance, call visibility, and sales productivity:

- [Nooks](https://www.g2.com/products/nooks/reviews) **:** Offers AI-powered calling workflows, parallel dialing, call coaching, and outbound productivity tools. It is a strong fit for sales teams that depend on high-volume calling and live prospect conversations.
- [**Vanillasoft**](https://www.g2.com/products/vanillasoft/reviews) **:** Supports call prioritization, lead routing, cadence management, and inside sales calling workflows. It is well-suited for teams that need structured calling processes and consistent follow-up.
- [**Close**](https://www.g2.com/products/close/reviews) **:** Combines calling, SMS, email, CRM, pipeline management, and sales automation. It is a strong option for teams that want calling and deal management in one sales engagement platform.

### Largest B2B Lead Database: Sales Engagement Platforms for Outbound Prospecting

Sales engagement platforms with large B2B lead databases help sales teams find verified contacts, enrich lead lists, access emails and direct dials, and launch outbound campaigns faster. Based on G2 reviews, these tools are recognized for prospecting data, contact accuracy, lead enrichment, outbound workflows, and campaign execution:

- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) **:** Provides a large B2B contact database, verified emails, direct dials, lead filters, sequencing, and CRM integrations. It is a strong fit for outbound teams that need prospecting data and engagement tools together.
- [**GTM Workspace - Powered by ZoomInfo**](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) **:** Offers company intelligence, contact data, buyer insights, and go-to-market prospecting capabilities. It is well-suited for teams that need broad B2B data coverage and targeted outbound planning.
- [**Clodura.AI**](https://www.g2.com/products/clodura-ai/reviews) **:** Supports B2B lead discovery, verified emails, direct dials, intent signals, and prospecting workflows. It is a strong option for teams looking to identify high-intent leads and improve outbound targeting.

### Sales Engagement Platforms With Multi-Channel Outreach for Small Sales Teams

Sales engagement platforms with multi-channel outreach for small sales teams help lean teams automate follow-ups, manage lead activity, personalize outreach, and reach prospects across email, phone, LinkedIn, and CRM workflows. Based on G2 reviews, these tools are recognized for ease of use, automation, campaign management, CRM visibility, and scalable outreach:

- [**lemlist**](https://www.g2.com/products/lemlist/reviews) **:** Helps small teams manage personalized outbound campaigns across email and LinkedIn with automated sequences and tracking. It is a strong fit for lean sales teams that need scalable outreach without complex setup.
- [**HubSpot Sales Hub**](https://www.g2.com/products/hubspot-sales-hub/reviews) **:** Combines CRM, email tracking, calling, pipeline management, automation, and reporting in one system. It is well-suited for small teams that want a simple, centralized sales engagement workflow.
- [**Smartlead**](https://www.g2.com/products/smartlead/reviews) **:** Supports email outreach, campaign automation, inbox management, and lead follow-up workflows. It is a strong option for small outbound teams that need to scale email engagement efficiently.

### **Common Sales Engagement software integrations**

We analyzed extensive user-review data to identify common software categories users frequently integrate with sales engagement software:

- **Customer Relationship Management (**[CRM](https://www.g2.com/categories/crm)**) systems**: These are the most essential integrations for sales engagement tools, enabling two-way sync between outreach activity and customer records.
- **Email and Calendar Platforms** : Sales Engagement integration with [email](https://www.g2.com/categories/email) and [calendars](https://www.g2.com/categories/calendar-software) is crucial for automating and scheduling meetings with customers.
- **Dialers and** [VoIP Tools](https://www.g2.com/categories/voip-providers?): Some platforms can integrate with native dialers and Voice over Internet Protocol (VoIP) features to sync call logs, recordings, and call outcomes.
- **Sales Intelligence and** [Data Providers](https://www.g2.com/categories/web-data-providers): These integrations allow users to enrich contact data and access buyer insights without switching platforms.
- **Document & Content Management Tools** : Some sales engagement platforms integrate with [content management systems](https://www.g2.com/categories/content-management) to include sales collateral in sequences or track content engagement.
- [Marketing Automation Platforms](https://www.g2.com/categories/marketing-automation): These integrations help unify the sales and marketing funnel, especially for lead handoffs and lifecycle tracking.

### **Future of Sales Engagement Software**

**Real-Time AI Assistance in Sales Interactions** : Companies are deploying AI assistants to support sales representatives during live customer interactions. These assistants provide real-time information and suggestions, improving response times and enabling reps to focus more on consultative selling.

**Integration of Buyer Intent Data** : Modern sales engagement tools are incorporating buyer intent signals to identify and prioritize prospects who are actively researching relevant products or services. This integration enables sales teams to engage with potential customers at the optimal time, enhancing conversion rates.

**Consolidation of Sales Tech Tools** : There's a growing trend towards unifying various sales tools into comprehensive platforms that offer functionalities like revenue operations, conversation intelligence, and predictive analytics. ([Source 3](https://research.g2.com/insights/salestech-trends-2024))

### Sources

1. [Verified Market Research. _Sales Engagement Platform Market Size And Forecast_ (2023–2030).](https://www.verifiedmarketresearch.com/product/sales-engagement-software-market/)
2. **G2 reviews data:** G2 reviews are sourced from verified software users and factor in satisfaction ratings, market presence, and real-time popularity data. Rankings in this guide are based on an analysis of G2 user reviews published within the last 12 months. For more details, read [G2’s full scoring methodology](https://documentation.g2.com/docs/research-scoring-methodologies) **.**
3. [**2024 Trends: Consolidation in SalesTech to Drive Sales Execution**](https://research.g2.com/insights/salestech-trends-2024)