BrightHR
BrightHR is the UK's leading HR and health & safety software platform, helping businesses simplify people management, stay compliant, and save valuable time. Since 2015, we've been making life easier for employers with intuitive, all-in-one software solutions, and today we're proud to support more than 120,000 businesses worldwide. Our easy-to-use platform streamlines everyday HR tasks, allowing you to manage annual leave, sickness, lateness, overtime, and employee records in just a few clicks. With our mobile apps, you can stay connected and manage your workforce wherever you are. BrightHR supports every stage of the employee journey. Use Turbo Talent Navigator to attract top talent with a built-in job listing creator and applicant management tools. Once your new hires are onboard, you can plan rotas, generate payroll reports, manage absences, and keep everything organised in one central platform. Our free mobile apps, Blip and PoP, make it easy to implement digital clocking in and out, while also simplifying employee expense management. To help you stay organised, BrightHR includes unlimited cloud storage for your HR documents, giving you secure, centralised access to important records whenever you need them. Supporting employee wellbeing is just as important as managing HR. That's why your employees can access our employee assistance programme (EAP), which provides a wide range of wellbeing services, including a confidential 24/7, 365-day helpline staffed by experienced in-house counsellors, virtual GP access without the wait, and menopause support. Managing workplace health and safety is simple with BrightSafe. Create and manage risk assessments, record workplace accidents, carry out investigations, and maintain compliance with confidence through one easy-to-use system. Looking for a faster, simpler way to pay your employees accurately and on time? Meet BrightHR Payroll. By bringing your HR and payroll processes together in one place, you can streamline administration, reduce manual work, and minimise the risk of costly errors and penalties. Plus, you'll have access to expert support from CIPP-qualified payroll professionals, giving you confidence that your payroll is accurate, compliant, and hassle-free every pay day. Your business can also benefit from Bright Exchange, our exclusive staff perks platform where you can promote your business and offer discounts to a community of more than 450,000 businesses and employees. In return, your staff gain access to a wide range of exclusive offers and savings. Whenever you need expert support, BrightAdvice gives you direct access to a team of fully qualified HR and H&S experts, providing practical guidance whenever challenges arise. For instant answers, Brainbox+ uses AI to provide legally compliant guidance to your HR questions in seconds. Whether you're looking for quick advice or tackling a more complex issue, help is always at your fingertips. This includes answers t HR, health & safety and payroll questions.
Average Rating: 4.2/5.0
Total Reviews: 267
How Do G2 Users Rate BrightHR?
- Has the product been a good partner in doing business?: 8.5/10 (Category avg: 8.7/10)
Who Is the Company Behind BrightHR?
- Seller: BrightHR
- Company Website:
- Year Founded: 2015
- HQ Location: Manchester, Manchester
-
LinkedIn® Page: www.linkedin.com
587 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Director, General Manager
- Top Industries: Non-Profit Organization Management, Hospitality
- Company Size: 76% Small, 23% Medium
What Do G2 Reviewers Say About BrightHR?
AI-generated summary from verified user reviews
Pros
- Users value the helpful support from BrightHR staff, appreciating their quick connections and guidance through challenges.
- Users value the simplicity and intuitive design of BrightHR, making HR processes easier and more efficient.
- Users commend the fantastic customer support from BrightHR, especially highlighting effective follow-ups and onboarding assistance.
- Users appreciate the easy onboarding process of BrightHR, enabling quick team integration with minimal training needed.
- Users appreciate the efficiency of BrightHR, significantly simplifying day-to-day HR processes and improving workflow.
Cons
- Users feel frustrated by the limited customization options in BrightHR, affecting their overall satisfaction and efficiency.
- Users find BrightHR not user-friendly, with inadequate features and poor customer support causing frustration and delays.
- Users highlight poor customer support from BrightHR, experiencing difficulty with ticket follow-ups and contact avenues.
- Users experience significant service delays with BrightHR, struggling with appointment scheduling and poor communication from the support team.
- Users warn of deceptive contract practices and persistent upselling, making it difficult to cancel services efficiently.
What Are Recent G2 Reviews of BrightHR?
"User-Friendly Tool That Keeps All Our Team Information in One Place"
Rating: 5.0/5.0 stars
— Nia G.
"A Reliable HR System That Brings Structure and Compliance Clarity Clarity"
Rating: 5.0/5.0 stars
— Amaju A.

