OnPay Reviews & Product Details

OnPay is designed for business owners who want to spend more time running their business — and less time managing back-office tasks. This award-winning payroll and HR software helps small and mid-sized businesses save over 15 hours each month by automating time-consuming processes and simplifying workforce management. “It’s an easy, quick, mobile-friendly system that doesn’t require a steep learning curve,” according to Entrepreneur, and it is rated “Outstanding” by PCMag. With OnPay, you can run payroll in minutes, automate federal and state tax calculations and filings, and reduce compliance risks with built-in accuracy. Employees can access their own pay stubs, tax documents, and personal information through self-service tools, which helps reduce administrative work for business owners and HR teams. The platform also makes it easy to streamline HR processes, manage employee records, and offer top-tier benefits in all 50 states. Payroll essentials start at just $49 plus $6 per worker per month. This includes full-service payroll processing, automated tax filings, year-end forms, and seamless integrations with popular accounting software like QuickBooks and Xero, as well as leading time-tracking tools. OnPay also provides onboarding support and account migration at no additional cost, making it easy to switch from another payroll provider. For businesses that need more advanced HR features, the optional HR add-on is available for $15 base plus $2 per worker per month. It includes tools like employee self-service, PTO management, and org charts to help you better manage your team. You can also add integrated benefits, a 401(k) plan, and pay-as-you-go workers’ compensation, giving you a scalable payroll and HR solution that grows with your business.

Product Website

Seller

OnPay, Inc.

Discussions

OnPay Community

Languages Supported

English, Spanish

Overview by

Monica Thysell

Pricing

Pricing provided by OnPay.

Simple, Transparent Pricing

Starting at $49.00

View More Pricing Information

OnPay Integrations

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Verified by OnPay

OnPay Media

OnPay Demo - Transparent pricing - with no hidden fees

Get top-rated payroll, all tax filings, HR tools, and integrations starting at just $49 + $6/person each month. Accuracy guaranteed.

We make it easy to pay employees who are salaried, hourly, or have tipped wages. Adding bonuses or deducting garnishments is also intuitive and accurate.

From employee self-onboarding to PTO tracking, org charts, and compliance, everything you need to manage HR is built in. Other platforms with similar capabilities cost twice as much.

Save time with new hires by sending e-signable offer letters, letting them enter their own information, and even assigning tasks (like setting up the new hire's desk and computer).

Manage and approve PTO, and see calendars for employee time off all in one place.

OnPay Demo - Keep an eye on the bottom line

See all your finances in one place. We offer over 20 reports for analyzing employment-related expenses, plus you can build and save customized views with our report designer. Or use our seamless integrations with QuickBooks and Xero to make bookkeeping a snap.

Official Downloads

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Common payroll errors and how to avoid them

2026 payroll calendar for accounting professionals

2026 payroll calendar for small business owners

G2 reviews are authentic and verified.

Here's how.

Derek F.

Owner

Mid-Market (51-1000 emp.)

5/4/2026

"Straightforward, Affordable Payroll Solution"

4.5/5

What do you like best about OnPay?

I love how OnPay made processing payroll super simple and doesn't take long to process. The fees are super straightforward and it's more affordable than other options. I like the all-in-one pricing model as it means no hidden fees or surprises. I also appreciate being able to print checks in-house for those not utilizing direct deposit. The initial setup was fairly easy since they took care of nearly everything for me. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

Sometimes it feels a bit too basic. For example, it currently doesn't support tracking gender/sex for employees, which I need for certain reporting requirements for insurance carriers and government agencies. I use a separate system for time clock entry, as OnPay doesn't offer that. I have to import the hours from that system into OnPay. Review collected by and hosted on G2.com.

Eleanor r.

Owner

Small-Business (50 or fewer emp.)

5/10/2023

"Efficient Payroll Service with Room for HR Improvements"

4.5/5

What do you like best about OnPay?

I appreciate how OnPay handles payroll and time off efficiently, making calculating actual payroll straightforward. I like that it supports taxes and w-9 filings, which is especially helpful since I'm not an accountant. OnPay assists with all the legal aspects, making it easier for someone like me. Additionally, the setup process was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

Okay. I think notifications and the HR aspect can be improved. Review collected by and hosted on G2.com.

Rachel S.

Managing Member

Small-Business (50 or fewer emp.)

4/8/2026

"Easy Setup, Thorough Help Articles, and Friendly Onboarding Support"

5/5

What do you like best about OnPay?

Very easy to set up and use. The help articles are very thorough and made the entire process very fast. I liked having an onboarding specialist to walk me through the process. Everyone was very friendly that I dealt with. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

Can only schedule a payroll 30 days out. Review collected by and hosted on G2.com.

Ben R.

Founder/CEO

Small-Business (50 or fewer emp.)

1/10/2026

"Outstanding Customer Service and Seamless Onboarding"

5/5

What do you like best about OnPay?

The customer service was incredible. I had a very tight deadline to buy, onboard, and run payroll. Their onboarding leader got on the phone and walked me through everything and ensured I met my payroll deadline. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

There is nothing that I "dislike." Opportunities for improvement: refined tutorials using more video and in-product guidance. Review collected by and hosted on G2.com.

Caroline W.

President

Small-Business (50 or fewer emp.)

12/24/2025

"Seamless Year-End Transition and Outstanding Support"

5/5

What do you like best about OnPay?

OnPay started near the end of the year. Its teams was able to catch up data prior to my on-boarding and seamlessly placed the data for 2025 in time to file year end tax reports. I appreciate very much. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

To date, I haven't observed anything significant enough worth of being addressed. Review collected by and hosted on G2.com.

robyn s.

Small-Business (50 or fewer emp.)

1/28/2026

"Intuitive Payroll Tool with Room for Support Improvement"

3.5/5

What do you like best about OnPay?

I find OnPay's user interface easy to use, which makes navigating the platform simple. I also like that there are plenty of buttons and that it's easy to navigate with previews. It's helpful for keeping track of taxes and reports, which has improved my payroll processing. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

I'm not happy with the customer service. I wait forever on the phone, and support tickets take forever, so by the time they respond, I have more questions. Plus, the chat times out before anyone even connects. Review collected by and hosted on G2.com.

Nancy F.

1/15/2026

"User-Friendly with Premier Support"

5/5

What do you like best about OnPay?

I appreciate that OnPay made my first payroll run easy with clear instructions and hands-on support, which was really helpful since I'm new to payroll. I like that they are very focused on providing excellent customer support. I also find their website easy to navigate and user-friendly. The initial setup was easy, and the customer support agent proactively assisted me with one area I hadn't done wrong, which was great. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

After completing my first payroll run, there is nothing that I dislike. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/9/2026

"Payroll Taxes and Tax Forms Handled Seamlessly"

5/5

What do you like best about OnPay?

They take care of payroll taxes and the tax forms! Review collected by and hosted on G2.com.

What do you dislike about OnPay?

It took a little over a week to finally get approved to run payroll. Review collected by and hosted on G2.com.

What problems is OnPay solving and how is that benefiting you?

I am a busy individual tax preparation business. I've hired my first employee right as tax season was starting, and never had to deal with payroll taxes. I didnt have to take time to research and figure out all the rules and due dates and tax rates for payroll taxes. It handles it all for me, so I simply enter the hours and everything else is figured out and handled for me! Review collected by and hosted on G2.com.

Seth R.

Small-Business (50 or fewer emp.)

12/20/2019

"Payroll Made Easy!"

5/5

What do you like best about OnPay?

OnPay is an effective, easy to use payroll suite. The web interface is straight forward and simple to navigate. The minimal HR things I do are so easy on the platform. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

There are features I haven't even explored yet but that's not OnPay's fault! Review collected by and hosted on G2.com.

Recommendations to others considering OnPay:

Don't wait, just sign up! Review collected by and hosted on G2.com.

What problems is OnPay solving and how is that benefiting you?

We use it for all payroll processing. It is less expensive than other options out there and OnPay covers all of the payroll tax submittals, we don't have to do anything other than enter hours! Review collected by and hosted on G2.com.

Marc F.

Chief Cost Evaluator, Certified Expense Reduction Consultant

Management Consulting

Small-Business (50 or fewer emp.)

7/22/2025

"Payroll Perfected: Why This Platform Stands Above the Rest"

5/5

What do you like best about OnPay?

OnPay is incredibly responsive, forward-thinking, and operationally excellent. Their support team is quick and helpful, the platform is constantly improving, and everything runs smoothly. It’s rare to find a payroll solution that’s both easy to use and built for long-term growth—OnPay delivers on all fronts. Review collected by and hosted on G2.com.

What do you dislike about OnPay?

The only minor frustration is the recurring reminder about Social Security verification every time I run payroll. I understand the importance of compliance, but it would be great to have an option to acknowledge or dismiss it permanently once it's been addressed. That said, it's a small issue in an otherwise outstanding experience. Review collected by and hosted on G2.com.

What problems is OnPay solving and how is that benefiting you?

OnPay simplifies and streamlines the entire payroll process, saving us time and reducing the risk of errors. Their automation, accuracy, and compliance tools help us stay on track with tax filings and deadlines without stress. Plus, their responsive support gives us confidence that any issues will be quickly resolved. Review collected by and hosted on G2.com.