Business partner of the vendor or vendor's competitor, not included in G2 scores.
What do you like best?
I love the simplicity of onboarding a client (or simply adding a business to Onpay). It takes a minimal amount of information and time compared to other payroll software I've used, tried to use, or have researched.
What do you dislike?
The ONLY issue I've run into, are some browser issues when onboarding client employees. On the positive side here, Onpay is one of the few payroll company's I have experienced that's really seeking to integrate this process effectively into their payroll. There's some bumps in the road here, but in my interaction with Onpay, they are very responsive and committed to making this a good experience.
Recommendations to others considering the product:
I highly recommend Onpay and can't say enough great things about them! I stumble upon Onpay through a facebook conversation just as I was looking for a solution to fit a need I had, which I mentioned 4-5 other payroll softwares couldn't handle at all or simply enough for me without mega support from the company. Onpay has far exceeded my expectations and I want to partner with them in anyway I can for my client's payroll needs and anyone else looking for a payroll software!
What problems are you solving with the product? What benefits have you realized?
The main reason I looked into Onpay, was the lack in other payroll software to map pay items to specific accounts within Quickbooks Online AND to a specific QBO class and location. 3 or 4 other payroll companies promised this functionality, but got stalled in the process because they did not really do this, or the process was so controlled and cumbersome, I ended up bailing before wasting any more of my time. I was cautious when another payroll company said they could do this, but after several conversations, demo and testing the product, Onpay has made this simple, functional and has provided incredible support along the way. There's a learning curve at first, but it was a short one thanks to their thoughtful approach to creating their software!