Workzoom Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the customizability of Workzoom, allowing tailored payroll solutions and effortless adjustments to meet their needs. (2 mentions)

Users appreciate the helpful customer support of Workzoom, ensuring smooth operations and effective communication. (2 mentions)

Users value the all-in-one tracking of staff and payroll in Workzoom, streamlining their attendance management process. (1 mentions)

Users value the all-in-one tracking of staff and payroll, enhancing efficiency in managing attendance. (1 mentions)

Users value the supportive implementation team of Workzoom, enhancing the overall benefits management experience. (1 mentions)

Users find Workzoom's interface complex and unintuitive, leading to confusion and frustration among staff and administrators. (2 mentions)

Users find Workzoom's complex system usage frustrating due to poor intuitiveness and unresolved long-standing issues. (2 mentions)

Users find Workzoom's interface difficult to learn, with non-intuitive features leading to frequent frustration and confusion. (2 mentions)

Users find the learning curve steep, with a confusing interface that complicates navigation and understanding. (2 mentions)

Users find Workzoom not intuitive, with frequent complaints about confusing UX and unresolved longstanding issues. (2 mentions)

5 Pros or Advantages of Workzoom

1. Customizability

Users value the customizability of Workzoom, allowing tailored payroll solutions and effortless adjustments to meet their needs.

See 2 mentions

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Abhishek K.

Mid-Market (51-1000 emp.)

5.0/5

"Easy and Useful Platform for Virtual Meetings"

What do you like about Workzoom?

This Tool Provides the best Payroll system, and there is an option to customize your payrolls things and the customer support team is very good and al

Katrin P.

Mid-Market (51-1000 emp.)

4.0/5

"review of implementing HRIS"

What do you like about Workzoom?

I like that the implementation is very low-key and easy going. No pressure added to complete milestones by pre-determined dates. Staff is easy approac

2. Helpful

Users appreciate the helpful customer support of Workzoom, ensuring smooth operations and effective communication.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Still Needs Work Despite Solid HRIS Basics"

What do you like about Workzoom?

It has the core functions of what an HRIS system is supposed to do, and has some interesting ideas re the reporting function (it doesn't work super we

Lasha F.

Small-Business (50 or fewer emp.)

4.5/5

"Workzoom for best perfomance"

What do you like about Workzoom?

Workzoom is best app to stay updated and real-time for your employees and colleagues.

3. Attendance Management

Users value the all-in-one tracking of staff and payroll in Workzoom, streamlining their attendance management process.

See 1 mentions

See Related User Reviews

Louis C.

Mid-Market (51-1000 emp.)

4.0/5

"THE HR Experience"

What do you like about Workzoom?

Ability to track staff and payroll all-in-one.

4. Attendance Tracking

Users value the all-in-one tracking of staff and payroll, enhancing efficiency in managing attendance.

See 1 mentions

See Related User Reviews

Louis C.

Mid-Market (51-1000 emp.)

4.0/5

"THE HR Experience"

What do you like about Workzoom?

Ability to track staff and payroll all-in-one.

5. Benefits Management

Users value the supportive implementation team of Workzoom, enhancing the overall benefits management experience.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Still Needs Work Despite Solid HRIS Basics"

What do you like about Workzoom?

It has the core functions of what an HRIS system is supposed to do, and has some interesting ideas re the reporting function (it doesn't work super we

5 Cons or Disadvantages of Workzoom

1. Complexity

Users find Workzoom's interface complex and unintuitive, leading to confusion and frustration among staff and administrators.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Still Needs Work Despite Solid HRIS Basics"

What do you dislike about Workzoom?

The biggest thing is that it isn't intuitive, from neither user nor admin side, so our staff frequently complain they get "lost" in the system. There

Lasha F.

Small-Business (50 or fewer emp.)

4.5/5

"Workzoom for best perfomance"

What do you dislike about Workzoom?

Workzoom is little hard to understand and you mist explain it much to others, but after you know the app it's easiest to use.

2. Complex System Usage

Users find Workzoom's complex system usage frustrating due to poor intuitiveness and unresolved long-standing issues.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Still Needs Work Despite Solid HRIS Basics"

What do you dislike about Workzoom?

The biggest thing is that it isn't intuitive, from neither user nor admin side, so our staff frequently complain they get "lost" in the system. There

Lasha F.

Small-Business (50 or fewer emp.)

4.5/5

"Workzoom for best perfomance"

What do you dislike about Workzoom?

Workzoom is little hard to understand and you mist explain it much to others, but after you know the app it's easiest to use.

3. Difficult Learning

Users find Workzoom's interface difficult to learn, with non-intuitive features leading to frequent frustration and confusion.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Still Needs Work Despite Solid HRIS Basics"

What do you dislike about Workzoom?

The biggest thing is that it isn't intuitive, from neither user nor admin side, so our staff frequently complain they get "lost" in the system. There

Lasha F.

Small-Business (50 or fewer emp.)

4.5/5

"Workzoom for best perfomance"

What do you dislike about Workzoom?

Workzoom is little hard to understand and you mist explain it much to others, but after you know the app it's easiest to use.

4. Learning Curve

Users find the learning curve steep, with a confusing interface that complicates navigation and understanding.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Still Needs Work Despite Solid HRIS Basics"

What do you dislike about Workzoom?

The biggest thing is that it isn't intuitive, from neither user nor admin side, so our staff frequently complain they get "lost" in the system. There

Lasha F.

Small-Business (50 or fewer emp.)

4.5/5

"Workzoom for best perfomance"

What do you dislike about Workzoom?

Workzoom is little hard to understand and you mist explain it much to others, but after you know the app it's easiest to use.

5. Not Intuitive

Users find Workzoom not intuitive, with frequent complaints about confusing UX and unresolved longstanding issues.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

1.0/5

"Still Needs Work Despite Solid HRIS Basics"

What do you dislike about Workzoom?

The biggest thing is that it isn't intuitive, from neither user nor admin side, so our staff frequently complain they get "lost" in the system. There

Lasha F.

Small-Business (50 or fewer emp.)

4.5/5

"Workzoom for best perfomance"

What do you dislike about Workzoom?

Workzoom is little hard to understand and you mist explain it much to others, but after you know the app it's easiest to use.

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Mellissa L.

Member Board of Directors

Small-Business (50 or fewer emp.)

9/11/2026

"All-in-One HR & Payroll with an Adaptive, Feedback-Driven Support Team"

5/5

What do you like best about Workzoom?

I like how user-friendly Workzoom is, allowing me to see information about my team at a glance. As an administrator, it's easy to navigate and input information, and I really enjoy working with the Workzoom team because they're so adaptive and flexible, always listening to feedback and finding solutions to meet my needs. I love that they are an all-in-one resource, unlike some HRIS platforms which provide only basic support. It's impressive that they're making efforts to ensure their entire platform, including payroll, is functional in the Caribbean. This inclusive and future-focused approach is great because it means I don't have to switch between different applications for HR and payroll, which helps me make more informed decisions in one place. The TalentWorks suite is very valuable to me, and I appreciate how adaptable the Workzoom team is to feedback, constantly improving the experience. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

The dashboard could be more modern, stylish and dynamic instead of a plain white screen, but that's more aesthetic rather than function. Review collected by and hosted on G2.com.

Lewis B.

IT Operations Specialist

Mid-Market (51-1000 emp.)

9/2/2026

"All Employee Records, Leave Scheduling, and Planning in One Place"

5/5

What do you like best about Workzoom?

It allows us to manage all the records related to our employees, schedule their leaves, and arrange their day-to-day planning in one place. Being an IT department, we no longer need to switch between different tools to make sure about the availability and manage all details of our colleagues. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

The navigation may be quite difficult at first because you need some time to figure out where the corresponding settings and reports are located. But after this period of time, the process becomes easy. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

2/6/2026

"Still Needs Work Despite Solid HRIS Basics"

1/5

What do you like best about Workzoom?

It has the core functions of what an HRIS system is supposed to do, and has some interesting ideas re the reporting function (it doesn't work super well, but the spirit is there). When we'd just started, the team was amazingly supportive in implementation and improvement. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

The biggest thing is that it isn't intuitive, from neither user nor admin side, so our staff frequently complain they get "lost" in the system. There are some baffling UX choices, like it's impossible to copy the employee's address from their profile page, or open a new tab.

There are some issues with the system that have been brought up years ago and never resolved - e.g. an option to drag and drop a file to upload it was implemented back in 2024, but never actually worked. It's impossible for managers to see holidays of their team only.

It's a Canadian system, and there are issues with translating it to the UK context - e.g. many terms are hard-coded for the Canadian law, and, even though they can be displayed in UK terms on request, they are impossible to search due to the way the system is programmed. Any implementation outside of Canadian law would require a lot of manual adjustments and then still not function right due to the hard coding. Review collected by and hosted on G2.com.

What problems is Workzoom solving and how is that benefiting you?

The Workzoom team was amazingly supportive on implementation, and back then there was a lot of momentum with constant fixes and improvements. It appears the progress has stopped recently. We are not using the payroll function, which I believe is the highest priority for the team, so it may be that something is getting improved while minor issues that bug us but don't break the system remain as they are.

We can still always reach out to the incredible team if we need support implementing a new feature, and expect their reliable help and know-how, but that's not something we've been doing recently. Review collected by and hosted on G2.com.

Shanika P.

Toastmaster, ACS, ALB - President CRTC

Mid-Market (51-1000 emp.)

1/22/2026

"Streamlined Payroll with Centralized Data, Timesheets, and Reporting"

4.5/5

What do you like best about Workzoom?

What I like most about Workzoom is how it streamlines payroll operations by centralizing employee data, timesheets, approvals, and reporting in one system. It reduces manual work and makes it easier to manage payroll and employee records efficiently. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

At times, requested changes take longer to be implemented due to established workflows and prioritization, particularly when they are deemed less critical than other system updates or issues, which is understandable in any system. Review collected by and hosted on G2.com.

Philip E.

EHS Manager

Mid-Market (51-1000 emp.)

4/30/2026

"Easy to Use, Clear, and Works Great for Our Site"

5/5

What do you like best about Workzoom?

Easy to use and very clear, it works for site Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

There isn't downside that I can think about. Review collected by and hosted on G2.com.

Lasha F.

Behavioral Therapist

Small-Business (50 or fewer emp.)

9/30/2025

"Workzoom for best perfomance"

4.5/5

What do you like best about Workzoom?

Workzoom is best app to stay updated and real-time for your employees and colleagues. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

Workzoom is little hard to understand and you mist explain it much to others, but after you know the app it's easiest to use. Review collected by and hosted on G2.com.

Louis C.

Sr. Director, Safety|HR

Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

1/17/2025

"THE HR Experience"

4/5

What do you like best about Workzoom?

Ability to track staff and payroll all-in-one. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

Delay with proving updates between users. Review collected by and hosted on G2.com.

Shahzeb B.

Enterprise (> 1000 emp.)

1/4/2024

"I have Steel and Textile Industry Experience with great corporate sector."

4.5/5

What do you like best about Workzoom?

Workzoom is a contemporary human resources platform that allows you to manage your company's payroll, bonuses, compliance, productivity, and recruitment. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

There is no dislike as such, there are n number of benefits to using this tool. Ensure the best, results are so amazing Review collected by and hosted on G2.com.

Rohini M.

Recruitment Consultant

Small-Business (50 or fewer emp.)

9/13/2023

"All in One for HR"

5/5

What do you like best about Workzoom?

Work Zoom- is All in one application or tool for Human resource Employee to completely trust and depend on in terms of efficiency, effectiveness, Time management, Hiring best talent, Durability and many more. It also enables smooth handling of systems in a very informative manner, by allowing us to ensure centralised working patterns. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

There is no dislike as such, there are numerous benefits by using this tool. Ensure the best, results are so amazing. Smooth flowing of daily work and completely trustable. Review collected by and hosted on G2.com.

What problems is Workzoom solving and how is that benefiting you?

Katrin P.

Mid-Market (51-1000 emp.)

4/17/2023

"review of implementing HRIS"

4/5

What do you like best about Workzoom?

I like that the implementation is very low-key and easy going. No pressure added to complete milestones by pre-determined dates. Staff is easy approachable for customization. Review collected by and hosted on G2.com.

What do you dislike about Workzoom?

Although regular meetings are set to discuss progress and issues, I would like to have instant access to my coach when I am stuck in testing certain applications.

I frequently struggle with the application being stalled or doesn't update, which slows me down a bit. Refresh - clear cache - refresh - log out - log on, still not working.... waiting longer ....and so on.... Review collected by and hosted on G2.com.