The platform is easy to use, their support team is always helpful and responsive, and they provide excellent tools and resources to help us manage payroll efficiently. Their pricing is very reasonable and well-suited for a small business like ours. One of the things we appreciate most about Payworks is its reliability and performance. The platform is fast, stable, and easy to navigate, allowing us to process payroll efficiently and with confidence. The implementation was seamless, and integrating Payworks into our existing processes was straightforward, with minimal disruption to our day-to-day operations. The system works well with our workflow and has helped streamline many administrative tasks, saving us valuable time and effort. The AI chatbot offers excellent help and you can always escalate to a Rep if you need to. Review collected by and hosted on G2.com.

The main areas for improvement would be payroll adjustments and reporting. It can sometimes be cumbersome to make certain pay corrections or adjustments, and the reporting functions are not always as intuitive as they could be. Easier access to commonly used reports, along with more flexibility when adjusting payroll entries, would save users time and make an already great system even better. Review collected by and hosted on G2.com.

Payworks provides a single platform where I can manage payroll, time and attendance, and absence management, which has made my job as an HR professional much more streamlined. We’ll also be moving to the Payworks HR platform soon, and we’re excited to have even more functionality available in one place. Review collected by and hosted on G2.com.

I’ve run into a few minor issues with the payroll function. For example, there was a problem with STAT pay being paid out incorrectly; however, the team is usually quick to respond and help troubleshoot. Another concern is that the schedule isn’t colour-coded on the employee-facing side. I’ve raised this with the team, and they’ve escalated it for future review. Review collected by and hosted on G2.com.

Its very user friendly, if you run into any trouble, help is only a call away. The Payworks team is very knowledgeable and has never been unable to fix whatever issue I may have. They were also right there with me when we started using the software, walked me through the first steps and anything else along the way. The cost of using Payworks was much more economical then our previous payroll provider plus we purchased a time clock which has been a god send! Review collected by and hosted on G2.com.

I can't think of any other than the odd glitch with statutory holidays which differ from province to province Review collected by and hosted on G2.com.

What I like best about Payworks is that it is user-friendly and easy to navigate. The services are straightforward, and the clear instructions make it easy to complete tasks efficiently without confusion. Review collected by and hosted on G2.com.

Overall, I’m very satisfied with Payworks. The system is easy to use, works well, and meets my needs. I have no complaints or significant issues to report. Review collected by and hosted on G2.com.

I like that there are never any mistakes with the payroll, and it's very easy to use. The quick, fast, and reliable services are a great benefit. I always appreciate having a detailed funds report available whenever needed. The customer service representatives are always available on the phone and provide flexible CSR with quick replies. The initial setup was very efficient and easy. Review collected by and hosted on G2.com.

I find the setup cost sometimes very high. I wish there were discounted rates available for employers with multiple businesses. Review collected by and hosted on G2.com.

I find Payworks great and easy to use, which is important for me when accessing documents and past statements. I really like how it keeps past records and makes tax documents and statements easy to find. The security aspect is also appealing thanks to the authenticator feature, making it secure to use. The initial setup was very easy, which was a pleasant surprise, and the experience has been positive enough that I'd rate my likelihood to recommend Payworks as a 10 out of 10. Review collected by and hosted on G2.com.

The website could use a refreshed design. It feels like less is more, so a more streamlined and updated look would be a nice improvement. Review collected by and hosted on G2.com.

I like the support that I get from Payworks and the opportunity to contact my support person through email or phone. It's great that the platform is continually making improvements and feels ongoing. Even as a small business using Payworks once a month, I feel like an important customer, and the system isn't complicated. I appreciate that I can access support at any time and the responses are quick for my needs. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I know everything is complete and proper and it's relatively easy. The price is excellent given the output Review collected by and hosted on G2.com.

Some of the features can be unintuitive and somewhat difficult to figure out because the interface isn't always user friendly and certain functions are spread out over a few different pages. Review collected by and hosted on G2.com.

I like the platform/website. I find it easy to use. I think it is okay value Review collected by and hosted on G2.com.

I find the changing of reps very frustrating, we have had a recurring issue every year and trying to fix it and explain myself every year is very annoying. Review collected by and hosted on G2.com.

It is easy to process payroll, customer service is exceptional!! Review collected by and hosted on G2.com.

Honestly it works great....I've used a few others BTW. Review collected by and hosted on G2.com.