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Best Enterprise Outbound Call Tracking Software - Page 2

Julie Jung
JJ
Researched and written by Julie Jung

Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Outbound Call Tracking category.

In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Enterprise Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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32 Listings in Enterprise Outbound Call Tracking Software Available

  • Sort By:
    G2 Score
TeleCMI
(264)4.8 out of 5
1st Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:$10 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

    Users
    • Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 46% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TeleCMI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    54
    Ease of Use
    54
    Helpful
    44
    Reliability
    38
    Easy Setup
    26
    Cons
    Mobile App Issues
    11
    Missing Features
    7
    Inadequate Reporting
    4
    Number Issues
    4
    Call Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TeleCMI features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.1
    Record Prospect Data
    Average: 8.8
    8.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TeleCMI
    Year Founded
    2016
    HQ Location
    chennai, Tamil Nadu
    Twitter
    @TeleCMI
    38 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeleCMI is a new-age unified cloud communication platform that is efficient, flexible, and packed with necessary modern features for businesses of all types. It seamlessly integrates with your favorit

Users
  • Manager
  • Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 46% Small-Business
TeleCMI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
54
Ease of Use
54
Helpful
44
Reliability
38
Easy Setup
26
Cons
Mobile App Issues
11
Missing Features
7
Inadequate Reporting
4
Number Issues
4
Call Issues
3
View All Pros and Cons
TeleCMI features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.1
Record Prospect Data
Average: 8.8
8.2
Information Locater
Average: 8.7
Seller Details
Seller
TeleCMI
Year Founded
2016
HQ Location
chennai, Tamil Nadu
Twitter
@TeleCMI
38 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
Gryphon ONE
(442)4.2 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gryphon AI empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regul

    Users
    • Agent
    • Sales Representative
    Industries
    • Security and Investigations
    • Financial Services
    Market Segment
    • 78% Enterprise
    • 12% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gryphon ONE is an application that integrates with Salesforce AppExchange and provides compliance management, DNC functionalities, and reporting features.
    • Reviewers like the straightforward and logical interface of Gryphon ONE, its ability to ensure campaign compliance, and the fast turnaround on fixes during QA testing.
    • Users mentioned challenges with implementing customized solutions, lack of clarity on add-on costs, and some found the API and SFTP requirement documents unclear.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Gryphon ONE Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    4
    Ease of Use
    3
    User Interface
    3
    Accuracy
    2
    Intuitive
    2
    Cons
    Complex Customization
    2
    Expensive
    2
    Lack of Detail
    2
    Limited Customization
    2
    Add-On Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gryphon ONE features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Personalization
    Average: 8.8
    7.9
    Record Prospect Data
    Average: 8.8
    7.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Gryphon AI
    Company Website
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @GryphonNetworks
    4,092 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gryphon AI empowers marketing, customer service, and sales organizations to deliver meaningful revenue growth, enhanced customer experience, and essential risk mitigation by seamlessly balancing regul

Users
  • Agent
  • Sales Representative
Industries
  • Security and Investigations
  • Financial Services
Market Segment
  • 78% Enterprise
  • 12% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gryphon ONE is an application that integrates with Salesforce AppExchange and provides compliance management, DNC functionalities, and reporting features.
  • Reviewers like the straightforward and logical interface of Gryphon ONE, its ability to ensure campaign compliance, and the fast turnaround on fixes during QA testing.
  • Users mentioned challenges with implementing customized solutions, lack of clarity on add-on costs, and some found the API and SFTP requirement documents unclear.
Gryphon ONE Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
4
Ease of Use
3
User Interface
3
Accuracy
2
Intuitive
2
Cons
Complex Customization
2
Expensive
2
Lack of Detail
2
Limited Customization
2
Add-On Issues
1
View All Pros and Cons
Gryphon ONE features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.7
Personalization
Average: 8.8
7.9
Record Prospect Data
Average: 8.8
7.4
Information Locater
Average: 8.7
Seller Details
Seller
Gryphon AI
Company Website
Year Founded
1999
HQ Location
Boston, MA
Twitter
@GryphonNetworks
4,092 Twitter followers
LinkedIn® Page
www.linkedin.com
131 employees on LinkedIn®

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Revenue.io
(557)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

    Users
    • Customer Service Representative
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 60% Mid-Market
    • 22% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Revenue.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    25
    Helpful
    22
    Easy Setup
    17
    Integrations
    17
    Reliability
    17
    Cons
    Call Issues
    6
    Learning Curve
    6
    Inaccurate Reporting
    5
    Steep Learning Curve
    5
    Difficult Reporting
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Revenue.io features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Personalization
    Average: 8.8
    9.3
    Record Prospect Data
    Average: 8.8
    9.2
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Revenue.io
    Year Founded
    2012
    HQ Location
    Los Angeles, CA
    Twitter
    @revenue_io
    4,315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    102 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users
  • Customer Service Representative
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 60% Mid-Market
  • 22% Small-Business
Revenue.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
25
Helpful
22
Easy Setup
17
Integrations
17
Reliability
17
Cons
Call Issues
6
Learning Curve
6
Inaccurate Reporting
5
Steep Learning Curve
5
Difficult Reporting
4
View All Pros and Cons
Revenue.io features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.2
Personalization
Average: 8.8
9.3
Record Prospect Data
Average: 8.8
9.2
Information Locater
Average: 8.7
Seller Details
Seller
Revenue.io
Year Founded
2012
HQ Location
Los Angeles, CA
Twitter
@revenue_io
4,315 Twitter followers
LinkedIn® Page
www.linkedin.com
102 employees on LinkedIn®
Koncert
(401)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15+ years of experience in the industry, Ko

    Users
    • Sales Development Representative
    • SDR
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 34% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Koncert is an AI-powered sales support system that facilitates parallel dialing, automates various outreach channels, and provides a dashboard for tracking sales rep connections and engagements.
    • Reviewers appreciate Koncert's smooth operation with CRM, its ability to automate tedious tasks such as tracking leads and customer interactions, and its features that enhance sales coaching and lead management.
    • Users reported issues with Koncert crashing during parallel dialing, problems with CRM syncing, and difficulties in utilizing its features due to a steep learning curve and high training requirements.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Koncert Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    61
    Efficiency
    51
    Ease of Use
    41
    Lead Generation
    38
    Automation
    33
    Cons
    Call Issues
    41
    Dialer Issues
    30
    Delays
    14
    Dialer Limitations
    13
    Connectivity Issues
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Koncert features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    9.0
    Record Prospect Data
    Average: 8.8
    8.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Koncert
    Company Website
    Year Founded
    2004
    HQ Location
    Windham, NH
    Twitter
    @koncert
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15+ years of experience in the industry, Ko

Users
  • Sales Development Representative
  • SDR
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 34% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Koncert is an AI-powered sales support system that facilitates parallel dialing, automates various outreach channels, and provides a dashboard for tracking sales rep connections and engagements.
  • Reviewers appreciate Koncert's smooth operation with CRM, its ability to automate tedious tasks such as tracking leads and customer interactions, and its features that enhance sales coaching and lead management.
  • Users reported issues with Koncert crashing during parallel dialing, problems with CRM syncing, and difficulties in utilizing its features due to a steep learning curve and high training requirements.
Koncert Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
61
Efficiency
51
Ease of Use
41
Lead Generation
38
Automation
33
Cons
Call Issues
41
Dialer Issues
30
Delays
14
Dialer Limitations
13
Connectivity Issues
12
View All Pros and Cons
Koncert features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
9.0
Record Prospect Data
Average: 8.8
8.9
Information Locater
Average: 8.7
Seller Details
Seller
Koncert
Company Website
Year Founded
2004
HQ Location
Windham, NH
Twitter
@koncert
2 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
Vonage Contact Center (formerly NewVoiceMedia)
(103)4.2 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Customer Support
    21
    Features
    21
    Easy Integrations
    20
    Easy Setup
    19
    Cons
    Complexity
    6
    Expensive
    6
    Call Issues
    5
    Customization Difficulty
    5
    Learning Curve
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Personalization
    Average: 8.8
    8.7
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,180 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,761 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, rep

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Mid-Market
  • 28% Small-Business
Vonage Contact Center (formerly NewVoiceMedia) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Customer Support
21
Features
21
Easy Integrations
20
Easy Setup
19
Cons
Complexity
6
Expensive
6
Call Issues
5
Customization Difficulty
5
Learning Curve
5
View All Pros and Cons
Vonage Contact Center (formerly NewVoiceMedia) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.3
Personalization
Average: 8.8
8.7
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,180 Twitter followers
LinkedIn® Page
www.linkedin.com
2,761 employees on LinkedIn®
Aircall
(1,470)4.4 out of 5
Optimized for quick response
11th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Aircall
Save to My Lists
Entry Level Price:$30 User/Month (Billed...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

    Users
    • Sales Development Representative
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aircall is a telephony solution that integrates with various CRM tools and offers features such as call logging, historical data, and contact information management.
    • Reviewers like the user-friendly interface, clear audio quality, and seamless integration with platforms like HubSpot, which enhances workflow efficiency and overall productivity.
    • Users mentioned occasional call quality issues and system delays during peak hours, and some found the initial navigation and access to all features challenging, especially for visually impaired users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Aircall Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    198
    Features
    93
    Easy Integration
    90
    Call Recording
    85
    Reliability
    84
    Cons
    Connection Issues
    54
    Call Issues
    46
    Missing Features
    44
    Dialer Issues
    41
    Number Issues
    39
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Aircall features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    8.9
    Record Prospect Data
    Average: 8.8
    8.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Aircall
    Company Website
    Year Founded
    2014
    HQ Location
    New York
    Twitter
    @aircall
    4,977 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    704 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social

Users
  • Sales Development Representative
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aircall is a telephony solution that integrates with various CRM tools and offers features such as call logging, historical data, and contact information management.
  • Reviewers like the user-friendly interface, clear audio quality, and seamless integration with platforms like HubSpot, which enhances workflow efficiency and overall productivity.
  • Users mentioned occasional call quality issues and system delays during peak hours, and some found the initial navigation and access to all features challenging, especially for visually impaired users.
Aircall Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
198
Features
93
Easy Integration
90
Call Recording
85
Reliability
84
Cons
Connection Issues
54
Call Issues
46
Missing Features
44
Dialer Issues
41
Number Issues
39
View All Pros and Cons
Aircall features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
8.9
Record Prospect Data
Average: 8.8
8.7
Information Locater
Average: 8.7
Seller Details
Seller
Aircall
Company Website
Year Founded
2014
HQ Location
New York
Twitter
@aircall
4,977 Twitter followers
LinkedIn® Page
www.linkedin.com
704 employees on LinkedIn®
Dialpad Support
(545)4.4 out of 5
Optimized for quick response
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

    Users
    • Account Manager
    • Customer Service Rep
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 55% Mid-Market
    • 39% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
    • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
    • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dialpad Support Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    64
    Helpful
    51
    Features
    35
    Customer Support
    34
    Call Recording
    30
    Cons
    Call Issues
    20
    Dialer Issues
    16
    Learning Curve
    16
    Missing Features
    13
    Recording Issues
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dialpad Support features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Personalization
    Average: 8.8
    8.4
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,450 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support moderni

Users
  • Account Manager
  • Customer Service Rep
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 55% Mid-Market
  • 39% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad is a tool that provides support for handling calls, meeting with coworkers, and monitoring team communications.
  • Users frequently mention the ease of implementation, the ability to gather valuable data through insights/analytics, and the proactive, hands-on customer support that includes follow-ups.
  • Reviewers mentioned challenges such as the tool being resource-intensive on PCs, the inability to ring all members of a contact center simultaneously, and occasional delays in resolution due to escalation to the telephony team.
Dialpad Support Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
64
Helpful
51
Features
35
Customer Support
34
Call Recording
30
Cons
Call Issues
20
Dialer Issues
16
Learning Curve
16
Missing Features
13
Recording Issues
12
View All Pros and Cons
Dialpad Support features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.6
Personalization
Average: 8.8
8.4
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
58 Twitter followers
LinkedIn® Page
www.linkedin.com
1,450 employees on LinkedIn®
Vanillasoft
(566)4.5 out of 5
Optimized for quick response
12th Easiest To Use in Outbound Call Tracking software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vanillasoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, Vani

    Users
    • Insurance Agent
    • Account Manager
    Industries
    • Insurance
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Vanillasoft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Intuitive
    18
    Lead Generation
    17
    Simple
    17
    Time-saving
    14
    Cons
    Call Issues
    9
    Slow Loading
    8
    Slow Performance
    8
    Delays
    6
    Connectivity Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vanillasoft features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Personalization
    Average: 8.8
    9.3
    Record Prospect Data
    Average: 8.8
    9.0
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vanillasoft
    Company Website
    Year Founded
    2005
    HQ Location
    Plano, TX
    Twitter
    @VanillaSoft
    26,298 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vanillasoft is a lead optimization platform designed to assist fast-response sales teams in maximizing their conversion rates. By providing a structured and efficient approach to lead management, Vani

Users
  • Insurance Agent
  • Account Manager
Industries
  • Insurance
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 32% Mid-Market
Vanillasoft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Intuitive
18
Lead Generation
17
Simple
17
Time-saving
14
Cons
Call Issues
9
Slow Loading
8
Slow Performance
8
Delays
6
Connectivity Issues
5
View All Pros and Cons
Vanillasoft features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Personalization
Average: 8.8
9.3
Record Prospect Data
Average: 8.8
9.0
Information Locater
Average: 8.7
Seller Details
Seller
Vanillasoft
Company Website
Year Founded
2005
HQ Location
Plano, TX
Twitter
@VanillaSoft
26,298 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
Acqueon
(73)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

    Users
    No information available
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 59% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Acqueon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    7
    Customer Support
    6
    Ease of Use
    4
    Integrations
    4
    Customer Satisfaction
    3
    Cons
    Limited Customization
    3
    Technical Issues
    3
    Expensive
    2
    Insufficient Features
    2
    Integration Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Acqueon features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Personalization
    Average: 8.8
    7.8
    Record Prospect Data
    Average: 8.8
    8.4
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acqueon Technologies Inc.
    Company Website
    Year Founded
    2019
    HQ Location
    Dallas, Texas
    Twitter
    @Acqueon
    481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    293 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation

Users
No information available
Industries
  • Financial Services
  • Insurance
Market Segment
  • 59% Enterprise
  • 30% Mid-Market
Acqueon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
7
Customer Support
6
Ease of Use
4
Integrations
4
Customer Satisfaction
3
Cons
Limited Customization
3
Technical Issues
3
Expensive
2
Insufficient Features
2
Integration Issues
2
View All Pros and Cons
Acqueon features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.0
Personalization
Average: 8.8
7.8
Record Prospect Data
Average: 8.8
8.4
Information Locater
Average: 8.7
Seller Details
Seller
Acqueon Technologies Inc.
Company Website
Year Founded
2019
HQ Location
Dallas, Texas
Twitter
@Acqueon
481 Twitter followers
LinkedIn® Page
www.linkedin.com
293 employees on LinkedIn®
InsideSales
(618)4.5 out of 5
View top Consulting Services for InsideSales
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

    Users
    • Business Development Representative
    • Sales Development Representative
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • InsideSales features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Personalization
    Average: 8.8
    8.8
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    InsideSales
    Year Founded
    2012
    HQ Location
    Austin, TX
    Twitter
    @InsideSales_PB
    20,012 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
    Phone
    (866) 549-0301
Product Description
How are these determined?Information
This description is provided by the seller.

Accelerate your company’s revenue with Playbooks from InsideSales, the smartest sales engagement platform. With Playbooks, sales professionals increase productivity, optimize customer interactions, an

Users
  • Business Development Representative
  • Sales Development Representative
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 36% Mid-Market
InsideSales features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.9
Personalization
Average: 8.8
8.8
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
InsideSales
Year Founded
2012
HQ Location
Austin, TX
Twitter
@InsideSales_PB
20,012 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Phone
(866) 549-0301
Apollo.io
(9,311)4.7 out of 5
Optimized for quick response
View top Consulting Services for Apollo.io
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

    Users
    • Account Executive
    • Business Development Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Apollo.io is a sales intelligence platform that combines a database of verified contacts with advanced outreach tools for efficient prospecting and lead generation.
    • Reviewers like the platform's AI integration, large contact database, filter options, and the ability to generate fresh leads, with some users praising its user-friendly interface and accurate data.
    • Users reported issues with the login procedure, data accuracy, user interface, and the need for improvement in AI-based research tools and certain features in the free version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Apollo.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,898
    Helpful
    1,546
    Lead Generation
    1,535
    Features
    1,510
    Time-saving
    1,212
    Cons
    Missing Features
    671
    Inaccurate Data
    516
    Learning Curve
    483
    Limited Features
    464
    Data Inaccuracy
    463
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Apollo.io features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Personalization
    Average: 8.8
    8.3
    Record Prospect Data
    Average: 8.8
    8.1
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Apollo.io
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B data

Users
  • Account Executive
  • Business Development Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Apollo.io is a sales intelligence platform that combines a database of verified contacts with advanced outreach tools for efficient prospecting and lead generation.
  • Reviewers like the platform's AI integration, large contact database, filter options, and the ability to generate fresh leads, with some users praising its user-friendly interface and accurate data.
  • Users reported issues with the login procedure, data accuracy, user interface, and the need for improvement in AI-based research tools and certain features in the free version.
Apollo.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,898
Helpful
1,546
Lead Generation
1,535
Features
1,510
Time-saving
1,212
Cons
Missing Features
671
Inaccurate Data
516
Learning Curve
483
Limited Features
464
Data Inaccuracy
463
View All Pros and Cons
Apollo.io features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.3
Personalization
Average: 8.8
8.3
Record Prospect Data
Average: 8.8
8.1
Information Locater
Average: 8.7
Seller Details
Seller
Apollo.io
Company Website
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Quo
(3,248)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Outbound Call Tracking software
View top Consulting Services for Quo
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Entry Level Price:$15.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo (formerly OpenPhone) brings calls, texts, and customer information

    Users
    • Owner
    • CEO
    Industries
    • Real Estate
    • Construction
    Market Segment
    • 91% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Quo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    787
    Customer Support
    405
    Call Recording
    316
    Features
    304
    Easy Setup
    292
    Cons
    Connection Issues
    208
    Call Disconnections
    98
    Missing Features
    84
    Performance Issues
    79
    Delays
    78
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Quo features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    9.1
    Personalization
    Average: 8.8
    8.7
    Record Prospect Data
    Average: 8.8
    8.9
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Quo
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @openphone
    9 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo (formerly OpenPhone) brings calls, texts, and customer information

Users
  • Owner
  • CEO
Industries
  • Real Estate
  • Construction
Market Segment
  • 91% Small-Business
  • 7% Mid-Market
Quo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
787
Customer Support
405
Call Recording
316
Features
304
Easy Setup
292
Cons
Connection Issues
208
Call Disconnections
98
Missing Features
84
Performance Issues
79
Delays
78
View All Pros and Cons
Quo features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
9.1
Personalization
Average: 8.8
8.7
Record Prospect Data
Average: 8.8
8.9
Information Locater
Average: 8.7
Seller Details
Seller
Quo
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@openphone
9 Twitter followers
LinkedIn® Page
www.linkedin.com
131 employees on LinkedIn®
Natterbox
(121)4.4 out of 5
View top Consulting Services for Natterbox
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Entry Level Price:Starting at $82.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

    Users
    • Salesforce Administrator
    Industries
    • Financial Services
    • Staffing and Recruiting
    Market Segment
    • 56% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Natterbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    20
    Helpful
    16
    Reliability
    15
    Customer Service
    11
    Ease of Use
    10
    Cons
    Missing Features
    6
    Complex Processes
    5
    Call Issues
    4
    Complexity
    4
    Difficult Setup
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Natterbox features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Personalization
    Average: 8.8
    8.1
    Record Prospect Data
    Average: 8.8
    7.7
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Natterbox Limited
    Company Website
    Year Founded
    2010
    HQ Location
    London, England
    Twitter
    @Natterbox
    1,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    128 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operatio

Users
  • Salesforce Administrator
Industries
  • Financial Services
  • Staffing and Recruiting
Market Segment
  • 56% Mid-Market
  • 32% Small-Business
Natterbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
20
Helpful
16
Reliability
15
Customer Service
11
Ease of Use
10
Cons
Missing Features
6
Complex Processes
5
Call Issues
4
Complexity
4
Difficult Setup
4
View All Pros and Cons
Natterbox features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.4
Personalization
Average: 8.8
8.1
Record Prospect Data
Average: 8.8
7.7
Information Locater
Average: 8.7
Seller Details
Seller
Natterbox Limited
Company Website
Year Founded
2010
HQ Location
London, England
Twitter
@Natterbox
1,526 Twitter followers
LinkedIn® Page
www.linkedin.com
128 employees on LinkedIn®
CONQUER
(125)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage w

    Users
    • District Manager
    Industries
    • Sports
    • Human Resources
    Market Segment
    • 35% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CONQUER Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Support
    4
    Helpful
    4
    Efficiency
    3
    Time-saving
    3
    Cons
    Call Issues
    3
    Not Intuitive
    3
    Call Management Issues
    2
    Delays
    2
    Dialer Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CONQUER features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Personalization
    Average: 8.8
    8.7
    Record Prospect Data
    Average: 8.8
    8.6
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CONQUER
    Company Website
    Year Founded
    2007
    HQ Location
    Reno, NV
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage w

Users
  • District Manager
Industries
  • Sports
  • Human Resources
Market Segment
  • 35% Enterprise
  • 35% Mid-Market
CONQUER Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Support
4
Helpful
4
Efficiency
3
Time-saving
3
Cons
Call Issues
3
Not Intuitive
3
Call Management Issues
2
Delays
2
Dialer Issues
2
View All Pros and Cons
CONQUER features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.8
Personalization
Average: 8.8
8.7
Record Prospect Data
Average: 8.8
8.6
Information Locater
Average: 8.7
Seller Details
Seller
CONQUER
Company Website
Year Founded
2007
HQ Location
Reno, NV
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
Tenfold
(172)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Personalization
    Average: 8.8
    9.1
    Record Prospect Data
    Average: 8.8
    8.8
    Information Locater
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LivePerson
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,880 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,258 employees on LinkedIn®
    Ownership
    NASDAQ: LPSN
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
View All Pros and Cons
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.8
Personalization
Average: 8.8
9.1
Record Prospect Data
Average: 8.8
8.8
Information Locater
Average: 8.7
Seller Details
Seller
LivePerson
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,880 Twitter followers
LinkedIn® Page
www.linkedin.com
1,258 employees on LinkedIn®
Ownership
NASDAQ: LPSN
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