# Best Enterprise Outbound Call Tracking Software - Page 2

*By [Julie Jung](https://research.g2.com/insights/author/julie-jung)*


Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Outbound Call Tracking category.

In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Enterprise Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.





## Top Outbound Call Tracking Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5.0 (13,265 reviews) | Sequenced outbound calling with unified CRM logging | "[A CRM That Helps Me Focus on My Clients](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13051897)" |
| 2 | [Nooks](https://www.g2.com/products/nooks/reviews) | 4.8/5.0 (1,618 reviews) | Parallel dialing with local presence rotation | "[Nooks Supercharged Our Call Volume and Conversations](https://www.g2.com/survey_responses/nooks-review-13036332)" |
| 3 | [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5.0 (24,668 reviews) | Salesforce-native call logging tied to pipeline | "[Make Sales Management Simple and Efficient](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13046068)" |
| 4 | [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5.0 (3,366 reviews) | Team-shared call recording with AI transcripts | "[Easy, Professional Call and Text Management for Small Businesses](https://www.g2.com/survey_responses/quo-review-13095748)" |
| 5 | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5.0 (1,809 reviews) | CRM-synced call recording with local number masking | "[CloudTalk’s Analytics, Seamless Pipedrive Integration, and Smart Local Area Code Dialing](https://www.g2.com/survey_responses/cloudtalk-review-12856744)" |
| 6 | [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5.0 (1,580 reviews) | CRM-integrated outbound calling with global number flexibility | "[Easy Integrations with APIs and Webhooks for Powerful Call Data Analytics](https://www.g2.com/survey_responses/aircall-review-12782101)" |
| 7 | [Orum](https://www.g2.com/products/orum/reviews) | 4.6/5.0 (832 reviews) | Parallel dialing with local presence rotation | "[Orum Makes Outbound Dialing Seamless and More Effective](https://www.g2.com/survey_responses/orum-review-13079641)" |
| 8 | [Close](https://www.g2.com/products/close/reviews) | 4.7/5.0 (2,029 reviews) | Outbound call tracking with integrated power dialer | "[Lightweight CRM with Strong Lead Gen, Needs Reporting Enhancement](https://www.g2.com/survey_responses/close-review-9339114)" |
| 9 | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5.0 (4,153 reviews) | Cadence-driven outbound with Salesforce call logging | "[Boosts Sales Execution with Structured Cadences and CRM-Integrated Insights](https://www.g2.com/survey_responses/salesloft-review-12628860)" |
| 10 | [Ringover](https://www.g2.com/products/ringover/reviews) | 4.6/5.0 (466 reviews) | CRM-logged outbound calling with AI call summaries | "[Seamless Embedded Calling with Ringover—and Truly Responsive Support](https://www.g2.com/survey_responses/ringover-review-12851244)" |


## G2 Grid® for Outbound Call Tracking Software
![G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/outbound-call-tracking/grids.png?focus%5B%5D=506&focus%5B%5D=3004&focus%5B%5D=1188166&focus%5B%5D=125401&focus%5B%5D=577&focus%5B%5D=4215&focus%5B%5D=5600&focus%5B%5D=6227)
Highlighted products: Agentforce Sales (formerly Salesforce Sales Cloud), Salesloft, Nooks, Orum, GTM Workspace - Powered by ZoomInfo, Genesys Cloud CX, Outreach, and HubSpot Sales Hub.
Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=salesloft&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=gtm-workspace-powered-by-zoominfo&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=outreach&focus%5B%5D=hubspot-sales-hub&segment=enterprise)


## How Many Outbound Call Tracking Software Products Does G2 Track?
**Total Products under this Category:** 183

### Category Stats (Jul 2026)
- **Average Rating**: 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: Hosted PBX Business Phone System (+1.01%) - Among all products in this category, Hosted PBX Business Phone System recorded the largest rating increase compared to last month
*Last updated: July 14, 2026*


## How Does G2 Rank Outbound Call Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 119,100+ Authentic Reviews
- 183+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



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---

## What Are the Top-Rated Outbound Call Tracking Software Products in 2026?
### 1. [Vonage Contact Center (formerly NewVoiceMedia)](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews)
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty.


**Average Rating:** 4.2/5.0
**Total Reviews:** 100
**How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)
- **Personalization:** 8.3/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10)
- **Information Locater:** 8.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)?**

- **Seller:** [Vonage](https://www.g2.com/sellers/vonage)
- **Year Founded:** 2001
- **HQ Location:** Holmdel, NJ
- **Twitter:** @Vonage (11,195 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5028/ (2,776 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Mid-Market, 28% Small-Business


#### What Are Vonage Contact Center (formerly NewVoiceMedia)'s Pros and Cons?

**Pros:**

- Ease of Use (21 reviews)
- Customer Support (18 reviews)
- Easy Setup (18 reviews)
- Easy Integrations (17 reviews)
- Features (17 reviews)

**Cons:**

- Call Issues (6 reviews)
- Customization Difficulty (5 reviews)
- Expensive (5 reviews)
- Limited Customization (5 reviews)
- Communication Issues (4 reviews)


### What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)?
*AI-generated summary from verified user reviews*

**Pros:**

- Users enjoy the **ease of use** of Vonage Contact Center, highlighting its simple integration and functional dialer.
- Users value the **seamless CRM integration** of Vonage Contact Center, enhancing customer management and service quality.
- Users love the **easy setup** of Vonage Contact Center, enabling quick integration and hassle-free usage anytime, anywhere.
- Users value the **easy integrations** with existing systems, facilitating quick implementation and efficient use in their organizations.
- Users value the **seamless CRM integration** in Vonage Contact Center, enhancing personalized service and operational efficiency.

**Cons:**

- Users face **call issues** including difficulties changing outbound numbers and slow connectivity affecting their work.
- Users face challenges with **limited customization** options, making it difficult to tailor the service to their workflows.
- Users feel that Vonage Contact Center is **expensive** compared to other options, making pricing a significant concern.
- Users note **limited customization** options in Vonage Contact Center, hindering adaptation to specific workflows and processes.
- Users experience **communication issues** with texting and cold calling, affecting connectivity and customer interaction.

#### What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)?

**"[User-Friendly and Reliable Communication with Outstanding Support](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-12032780)"**

**Rating:** 5.0/5.0 stars
*— RoHiT C.*

[Read full review](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-12032780)

---

**"[I have had Vonage for years and had no issues](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-5252889)"**

**Rating:** 4.5/5.0 stars
*— Caprice R.*

[Read full review](https://www.g2.com/survey_responses/vonage-contact-center-formerly-newvoicemedia-review-5252889)

---


#### What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)?

- [Does Vonage integration with Salesforce?](https://www.g2.com/discussions/vonage-contact-center-formerly-newvoicemedia-does-vonage-integration-with-salesforce)
- [What does New Voice Media do?](https://www.g2.com/discussions/what-does-new-voice-media-do)
- [What is Vonage VCC?](https://www.g2.com/discussions/what-is-vonage-vcc) - 1 comment
- [What is Vonage Contact Center?](https://www.g2.com/discussions/what-is-vonage-contact-center)

### 2. [Acqueon](https://www.g2.com/products/acqueon/reviews)
Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.


**Average Rating:** 4.2/5.0
**Total Reviews:** 70
**How Do G2 Users Rate Acqueon?**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)
- **Personalization:** 8.0/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 7.8/10 (Category avg: 8.8/10)
- **Information Locater:** 8.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Acqueon?**

- **Seller:** [Acqueon Technologies Inc.](https://www.g2.com/sellers/acqueon-technologies-inc)
- **Year Founded:** 2019
- **HQ Location:** Dallas, Texas
- **Twitter:** @Acqueon (489 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/acqueon/ (228 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Financial Services, Insurance
- **Company Size:** 59% Enterprise, 30% Mid-Market


#### What Are Acqueon's Pros and Cons?

**Pros:**

- Helpful (7 reviews)
- Customer Support (6 reviews)
- Ease of Use (4 reviews)
- Integrations (4 reviews)
- Customer Satisfaction (3 reviews)

**Cons:**

- Limited Customization (3 reviews)
- Technical Issues (3 reviews)
- Expensive (2 reviews)
- Integration Issues (2 reviews)
- Learning Curve (2 reviews)


### What Do G2 Reviewers Say About Acqueon?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **supportive team** at Acqueon, enhancing customer satisfaction and ensuring smooth implementation.
- Users value the **exceptional customer support** from Acqueon, facilitating a smooth setup and efficient system use.
- Users appreciate the **ease of use** of Acqueon, benefiting from smooth integration and intuitive layout for quick onboarding.
- Users value the **seamless integrations** of Acqueon, enhancing compliance and optimizing customer outreach effortlessly.
- Users appreciate the **excellent customer satisfaction** provided by Acqueon, with a supportive team ensuring smooth integration and training.

**Cons:**

- Users face **limited customization options** in Acqueon, impacting their ability to tailor the solution to their needs.
- Users report encountering **technical issues** with Acqueon, causing delays, implementation challenges, and frustration during setup.
- Users find Acqueon's pricing to be **expensive** , which may not suit smaller operations or budgets.
- Users experience significant **integration issues** with Acqueon, leading to confusion and frustration during implementation.
- Users note that the **learning curve for advanced features** of Acqueon can be challenging and time-consuming.

#### What Are Recent G2 Reviews of Acqueon?

**"[Tawuniya LCM Implementation](https://www.g2.com/survey_responses/acqueon-review-11387133)"**

**Rating:** 5.0/5.0 stars
*— Dina E.*

[Read full review](https://www.g2.com/survey_responses/acqueon-review-11387133)

---

**"[Good partner to work with.](https://www.g2.com/survey_responses/acqueon-review-11408403)"**

**Rating:** 4.0/5.0 stars
*— Farid K.*

[Read full review](https://www.g2.com/survey_responses/acqueon-review-11408403)

---


#### What Are G2 Users Discussing About Acqueon?

- [What is Acqueon used for?](https://www.g2.com/discussions/what-is-acqueon-used-for)

### 3. [Apollo.io](https://www.g2.com/products/apollo-io/reviews)
Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.


**Average Rating:** 4.7/5.0
**Total Reviews:** 9,356
**How Do G2 Users Rate Apollo.io?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Personalization:** 8.3/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.3/10 (Category avg: 8.8/10)
- **Information Locater:** 8.1/10 (Category avg: 8.7/10)

**Who Is the Company Behind Apollo.io?**

- **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io)
- **Company Website:** https://www.apollo.io/
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Account Executive, Business Development Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 67% Small-Business, 29% Mid-Market


#### What Are Apollo.io's Pros and Cons?

**Pros:**

- Ease of Use (1587 reviews)
- Lead Generation (1349 reviews)
- Features (1321 reviews)
- Helpful (1317 reviews)
- Time-saving (1123 reviews)

**Cons:**

- Missing Features (559 reviews)
- Inaccurate Data (469 reviews)
- Learning Curve (458 reviews)
- Limited Features (431 reviews)
- Data Inaccuracy (420 reviews)


### What Do G2 Reviewers Say About Apollo.io?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of Apollo.io, finding it a simple and efficient all-in-one tool.
- Users value Apollo.io for its **ease of lead generation** , streamlining prospecting and outreach effectively for their sales needs.
- Users love Apollo.io for its **comprehensive database** and seamless LinkedIn integration, enhancing the prospecting experience.
- Users love the **mass outbound automation** of Apollo.io, significantly saving time and enhancing productivity in outreach.
- Users commend Apollo.io for its **time-saving automation** , enabling efficient prospecting and streamlined outreach in one platform.

**Cons:**

- Users find the **missing features** in Apollo.io limiting, particularly regarding CRM integration and automation options.
- Users often face **inaccurate data** issues, requiring manual verification that complicates outreach efforts and reliability.
- Users often face a **steep learning curve** with Apollo.io due to its clunky UI and complex features.
- Users are disappointed by the **limited features** in Apollo.io, wishing for more integrations and sequences.
- Users experience **data inaccuracy** with Apollo.io, facing outdated contact information that hinders effective outreach efforts.

#### What Are Recent G2 Reviews of Apollo.io?

**"[One Platform for Prospecting, Outreach, and Pipeline Growth](https://www.g2.com/survey_responses/apollo-io-review-12951676)"**

**Rating:** 4.5/5.0 stars
*— Satya R.*

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-12951676)

---

**"[Apollo.io’s All-in-One Sales Platform That Supercharges Efficiency](https://www.g2.com/survey_responses/apollo-io-review-13069391)"**

**Rating:** 4.5/5.0 stars
*— Sunny S.*

[Read full review](https://www.g2.com/survey_responses/apollo-io-review-13069391)

---


#### What Are G2 Users Discussing About Apollo.io?

- [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 4 comments, 2 upvotes
- [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes
- [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote
- [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 10 comments, 5 upvotes
- [What is Apollo io?](https://www.g2.com/discussions/what-is-apollo-io) - 3 comments, 1 upvote

### 4. [CONQUER](https://www.g2.com/products/conquer/reviews)
Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization.


**Average Rating:** 4.3/5.0
**Total Reviews:** 119
**How Do G2 Users Rate CONQUER?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)
- **Personalization:** 8.8/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10)
- **Information Locater:** 8.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind CONQUER?**

- **Seller:** [CONQUER](https://www.g2.com/sellers/conquer)
- **Year Founded:** 2007
- **HQ Location:** Reno, NV
- **LinkedIn® Page:** https://www.linkedin.com/company/727098/ (82 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** District Manager
- **Top Industries:** Sports, Human Resources
- **Company Size:** 36% Enterprise, 35% Mid-Market


#### What Are CONQUER's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Automation (2 reviews)
- Call Recording (2 reviews)
- Customizability (2 reviews)
- Customization (2 reviews)

**Cons:**

- Call Issues (3 reviews)
- Call Management Issues (2 reviews)
- Difficult Implementation (2 reviews)
- Implementation Challenges (2 reviews)
- Missing Features (2 reviews)


### What Do G2 Reviewers Say About CONQUER?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find CONQUER's interface **easy to use** , facilitating quick calls and effortless recording of dispositions.
- Users value the **seamless automation** of CONQUER, which simplifies training and enhances daily operational efficiency.
- Users appreciate the **easy call recording** feature of CONQUER, enhancing efficiency and training for new employees.
- Users value the **customizability** of CONQUER, enabling tailored cadences and enhancing representative autonomy.
- Users value the **customization options** of CONQUER, enhancing productivity and allowing tailored solutions for their needs.

**Cons:**

- Users face significant **call issues** , including audio delays and unreliable voicemail features, affecting compliance and functionality.
- Users struggle with **call management issues** , including tricky voicemail and lost recordings vital for compliance.
- Users find the **difficult implementation** process lengthy, though support is helpful in navigating challenges.
- Users find the **implementation challenges** to be lengthy, though support from staff helps ease the process.
- Users experience **missing features** with Conquer, notably in syncing reports and retrieving important call recordings.

#### What Are Recent G2 Reviews of CONQUER?

**"[Very customizable Salesforce platform with a great vendor relatioship](https://www.g2.com/survey_responses/conquer-review-9728321)"**

**Rating:** 5.0/5.0 stars
*— Nurcan S.*

[Read full review](https://www.g2.com/survey_responses/conquer-review-9728321)

---

**"[Conquer has made our team more efficient!](https://www.g2.com/survey_responses/conquer-review-10554746)"**

**Rating:** 4.5/5.0 stars
*— Justice H.*

[Read full review](https://www.g2.com/survey_responses/conquer-review-10554746)

---



### 5. [Tenfold](https://www.g2.com/products/tenfold/reviews)
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity. Tenfold works with dozens of cloud and on-premise telephony providers (Avaya, Genesys, Cisco, RingCentral, Nice InContact, etc) and most market-leading CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, Netsuite, Sugar, Bullhorn, and Tier 1). Since we use your existing phone system, there are no extra or variable charges. The breadth of integrations gives you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture.


**Average Rating:** 4.5/5.0
**Total Reviews:** 167
**How Do G2 Users Rate Tenfold?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)
- **Personalization:** 8.8/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10)
- **Information Locater:** 8.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind Tenfold?**

- **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson)
- **Year Founded:** 1995
- **HQ Location:** New York, NY
- **Twitter:** @LivePerson (10,758 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/164748/ (1,190 employees on LinkedIn®)
- **Ownership:** NASDAQ: LPSN

**Who Uses This Product?**
- **Who Uses This:** Business Account Manager, Account Executive
- **Top Industries:** Internet, Marketing and Advertising
- **Company Size:** 42% Mid-Market, 30% Enterprise


#### What Are Tenfold's Pros and Cons?

**Pros:**

- Accuracy of Information (1 reviews)
- Call Management (1 reviews)
- CRM Integration (1 reviews)
- Integrations (1 reviews)
- Salesforce Integration (1 reviews)

**Cons:**

- Limited Features (1 reviews)
- Not Intuitive (1 reviews)
- Screen Issues (1 reviews)
- Slow Loading (1 reviews)
- Slow Performance (1 reviews)


### What Do G2 Reviewers Say About Tenfold?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **accuracy of information** in Tenfold, as it logs calls directly into SalesForce efficiently.
- Users value the **call logging feature** of Tenfold, enhancing tracking and management of their communications.
- Users value the **effective CRM integration** of Tenfold, enabling seamless dial logging into SalesForce.
- Users appreciate the **integrations with Salesforce** , enabling seamless logging and tracking of calls made.
- I love that Tenfold offers **Salesforce integration** , enabling me to effortlessly log calls and view call history.

**Cons:**

- Users often face **limited features** , such as frustrating loading issues and a small window that requires excessive scrolling.
- Users find Tenfold **not intuitive** , often struggling with window loading issues and small interface that requires excessive scrolling.
- Users experience **screen issues** with Tenfold, often requiring workarounds and facing frustrations with window size.
- Users experience **slow loading times** with Tenfold, often requiring workarounds that lead to frustration and inefficiency.
- Users experience **slow performance** with Tenfold, often struggling with loading issues and small window sizes.

#### What Are Recent G2 Reviews of Tenfold?

**"[Good IAM tool with a small learning curve, but strong added value in everyday life](https://www.g2.com/survey_responses/tenfold-review-11877165)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Information Technology and Services*

[Read full review](https://www.g2.com/survey_responses/tenfold-review-11877165)

---

**"[Tenfold is an easy click to dial!!](https://www.g2.com/survey_responses/tenfold-review-7381539)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Wholesale*

[Read full review](https://www.g2.com/survey_responses/tenfold-review-7381539)

---


#### What Are G2 Users Discussing About Tenfold?

- [What does Tenfold do?](https://www.g2.com/discussions/what-does-tenfold-do)
- [What is a tenfold increase?](https://www.g2.com/discussions/what-is-a-tenfold-increase)
- [What is tenfold software?](https://www.g2.com/discussions/what-is-tenfold-software) - 1 comment

### 6. [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews)
ConnectAndSell is a cutting-edge sales acceleration solution designed to enhance the efficiency and effectiveness of sales teams by facilitating more meaningful conversations with decision-makers in a shorter amount of time. By integrating human expertise with advanced artificial intelligence, ConnectAndSell streamlines the outbound sales process, making it easier for teams to engage with potential clients and drive revenue growth. Targeted primarily at sales organizations looking to optimize their outbound strategies, ConnectAndSell caters to a diverse audience, including startups, established enterprises, and sales professionals aiming to refine their approach to lead generation. The platform is particularly beneficial for teams launching new outbound initiatives or those seeking to improve existing processes. By leveraging ConnectAndSell's technology, users can expect to see a significant increase in the number of quality conversations, which is essential for closing deals and expanding their customer base. One of the standout features of ConnectAndSell is its unique combination of live agents and automation. This dual approach allows sales representatives to bypass common obstacles, such as gatekeepers, and connect directly with key decision-makers. The platform's AI-driven insights further enhance this process by providing data that helps identify the right buyers to target, ultimately leading to more booked meetings. The emphasis on compliance and scalability ensures that organizations can grow their sales efforts without compromising on regulatory standards or operational efficiency. In addition to its robust technological capabilities, ConnectAndSell positions itself as a partner in the development of sales teams. With over a decade of experience and millions of successful sales conversations under its belt, the company focuses on enablement and coaching, ensuring that sales representatives not only dial faster but also sell smarter. This commitment to rep development sets ConnectAndSell apart from traditional software solutions, as it emphasizes the importance of continuous improvement and skill enhancement within sales teams. Overall, ConnectAndSell offers a comprehensive solution for organizations looking to accelerate their sales processes. By combining human interaction with powerful automation and AI insights, it empowers sales teams to achieve their goals more efficiently while fostering an environment of growth and development.


**Average Rating:** 4.3/5.0
**Total Reviews:** 229
**How Do G2 Users Rate ConnectAndSell?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)
- **Personalization:** 8.4/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 8.5/10 (Category avg: 8.8/10)
- **Information Locater:** 8.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind ConnectAndSell?**

- **Seller:** [ConnectAndSell](https://www.g2.com/sellers/connectandsell)
- **Company Website:** https://www.connectandsell.com
- **Year Founded:** 2007
- **HQ Location:** Los Gatos, California
- **Twitter:** @ConnectAndSell (1,627 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/105048/ (92 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Business Development Representative, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Mid-Market, 39% Small-Business


#### What Are ConnectAndSell's Pros and Cons?

**Pros:**

- Customer Support (5 reviews)
- Time-saving (5 reviews)
- Efficiency (4 reviews)
- Lead Generation (4 reviews)
- Call Recording (3 reviews)

**Cons:**

- Call Issues (4 reviews)
- Delays (3 reviews)
- Integration Issues (2 reviews)
- Slow Loading (2 reviews)
- System Delays (2 reviews)


### What Do G2 Reviewers Say About ConnectAndSell?
*AI-generated summary from verified user reviews*

**Pros:**

- Users rave about the **outstanding customer support** from ConnectAndSell, making the experience seamless and productive.
- Users value the **time-saving efficiency** of ConnectAndSell, enabling more connected calls and increased productivity.
- Users appreciate the **efficiency** of ConnectAndSell, enabling more calls and meetings with less wasted time.
- Users highlight the **efficient lead generation** of ConnectAndSell, facilitating numerous conversations and increased meetings booked.
- Users appreciate the **easy call recording and transcription** features of ConnectAndSell, enhancing productivity and follow-up efficiency.

**Cons:**

- Users experience **call issues** due to delays and dropped connections, impacting their overall calling effectiveness.
- Users experience **delays in call connections** which can lead to occasional dropped calls during the dialing process.
- Users face **integration issues** with ConnectAndSell, as real-time CRM connectivity is currently lacking and cumbersome.
- Users experience **slow loading** times, often noticing lags during calls and requiring specific usage for optimal performance.
- Users experience **system delays** during calls, leading to occasional dropped calls and connection issues with agents.

#### What Are Recent G2 Reviews of ConnectAndSell?

**"[Helped us launch our Outbound Sales initiatives!](https://www.g2.com/survey_responses/connectandsell-review-12664460)"**

**Rating:** 5.0/5.0 stars
*— Christina M.*

[Read full review](https://www.g2.com/survey_responses/connectandsell-review-12664460)

---

**"[ConnectAndSell Supercharged Our Customer Conversations](https://www.g2.com/survey_responses/connectandsell-review-12683115)"**

**Rating:** 5.0/5.0 stars
*— Rob C.*

[Read full review](https://www.g2.com/survey_responses/connectandsell-review-12683115)

---


#### What Are G2 Users Discussing About ConnectAndSell?

- [What is ConnectAndSell used for?](https://www.g2.com/discussions/what-is-connectandsell-used-for)

### 7. [FlashIntel](https://www.g2.com/products/flashintel/reviews)
FlashRev OS is a cutting-edge Agentic AI platform that enhances sales and customer experience (CX) by leveraging autonomous AI agents, omnichannel engagement, and hyper-personalized interactions. Our AI-powered solutions help businesses unlock 30% more conversions and achieve 25% higher customer retention while significantly reducing operational costs. Core Capabilities & Features - Unified GTM stack: FlashRev integrates multiple sales and outreach tools in one interface — from data enrichment, lead generation, outreach sequencing, to calling and engagement. - AI-driven prospecting & lead generation: It can generate high-quality lead lists using large B2B databases and data enrichment, help segment and prioritize leads, and perform real-time company research and analysis. - Omnichannel outreach: Supports outreach via multiple channels — email, phone (call), SMS / messaging / social — allowing companies to reach prospects in the way that works best. - Automated & high-volume calling: Through an “AI Parallel Dialer,” FlashRev can dial many contacts simultaneously (e.g. up to 10 at once), dramatically increasing outreach volume and improving connection rates. - Automated follow-up & messaging sequences: Once leads are identified, FlashRev can run outreach sequences — sending personalized emails or messages automatically, following up, and managing schedule/appointments. - CRM and CRM-stack integration: FlashRev integrates with existing CRM tools, enabling seamless workflow from lead generation to deal tracking.


**Average Rating:** 4.6/5.0
**Total Reviews:** 664
**How Do G2 Users Rate FlashIntel?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.2/10)
- **Personalization:** 8.4/10 (Category avg: 8.8/10)
- **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10)
- **Information Locater:** 8.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind FlashIntel?**

- **Seller:** [FlashIntel](https://www.g2.com/sellers/flashintel)
- **Year Founded:** 2022
- **HQ Location:** San Francisco, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/myflashcloud/ (72 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Account Executive, Sr.  BDR
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 56% Mid-Market, 37% Small-Business


#### What Are FlashIntel's Pros and Cons?

**Pros:**

- Ease of Use (143 reviews)
- Features (142 reviews)
- Lead Generation (94 reviews)
- Automation (80 reviews)
- Helpful (71 reviews)

**Cons:**

- Outdated Data (40 reviews)
- Outdated Information (30 reviews)
- Inaccurate Data (26 reviews)
- Data Inaccuracy (22 reviews)
- Data Accuracy (21 reviews)


### What Do G2 Reviewers Say About FlashIntel?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of FlashIntel, finding its interface intuitive and supportive for optimized team management.
- Users highlight the **ease of monitoring and reporting** in FlashIntel, significantly improving team performance and productivity.
- Users commend FlashIntel for its **efficient lead generation** capabilities, simplifying tasks with powerful features and insights.
- Users find that **automation simplifies tasks** , enhancing efficiency and improving team management with FlashIntel's features.
- Users find FlashIntel to be **highly user-friendly** , with efficient filtering and exceptional data insights for effective prospecting.

**Cons:**

- Users feel that FlashIntel needs to improve **outdated data** as it negatively impacts call quality and effectiveness.
- Users feel that **outdated information** affects call quality and suggest updates for a better experience.
- Users find the **inaccurate data** in FlashIntel frustrating, impacting the effectiveness of their marketing efforts.
- Users highlight the **data inaccuracy** in FlashIntel, noting issues with specificity and reliability in contact information.
- Users note the need for **improved data accuracy** in FlashIntel, citing outdated information and inaccurate results from mining filters.

#### What Are Recent G2 Reviews of FlashIntel?

**"[Remarkable Sales Intelligence App, but Calls for Data Refinement](https://www.g2.com/survey_responses/flashintel-review-11679329)"**

**Rating:** 4.5/5.0 stars
*— Sunnysher H.*

[Read full review](https://www.g2.com/survey_responses/flashintel-review-11679329)

---

**"[Revolutionary Auto Dialer That 3x Boosts My Outbound Operations](https://www.g2.com/survey_responses/flashintel-review-11220704)"**

**Rating:** 5.0/5.0 stars
*— Anna k.*

[Read full review](https://www.g2.com/survey_responses/flashintel-review-11220704)

---




## What Is Outbound Call Tracking Software?

[Sales Acceleration Software](https://www.g2.com/categories/sales-acceleration)

## What Software Categories Are Similar to Outbound Call Tracking Software?

- [Contact Center Software](https://www.g2.com/categories/contact-center)
- [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
- [VoIP Providers](https://www.g2.com/categories/voip-providers)
- [Email Tracking Software](https://www.g2.com/categories/email-tracking)
- [Auto Dialer Software](https://www.g2.com/categories/auto-dialer)
- [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)
- [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)


---

## How Do You Choose the Right Outbound Call Tracking Software?

### What You Should Know About Outbound Call Tracking Software

### What is Outbound Call Tracking Software?

Outbound call tracking software provides sales teams with a unified platform to place outbound calls and manage leads. Outbound call tracking software allows users to place calls directly from their desktop rather than using a mobile phone which allows them to spend less time dialing and more time focusing on selling. Many outbound call tracking software also offers tools for call recording, call analytics, and provides a full call transcription so users are enabled to easily identify important parts of a conversation.

Key Benefits of Outbound Call Tracking Software

- Provides a seamless platform to call and keep track of leads
- Offers call analytics to users so they are able to identify key selling points in a conversation
- Saves time by eliminating the need to manually input contact information
- Helps remind sales teams to follow up on leads that are lingering in the call log

### Why Use Outbound Call Tracking Software?

Outbound call tracking software is used as a way to minimize many of the manual tasks that are generally associated with calling and keeping track of leads. When a call is made with outbound call tracking software, the contact information is stored and the call is automatically logged with both the date and time of the call. In addition, outbound call tracking software provides analytics and call transcriptions that prove to be extremely useful for salespeople to go back and reference at a later time after a call is completed. While it may be very difficult to keep notes while users are having an active conversation with their lead, call transcriptions automatically record and transcribe an entire conversation. This allows users to go over the entire conversation and identify key information.

**Sales coaching —** A major benefit of using outbound call tracking software is the ability to record outbound calls. Recording outbound calls allows users to review and assess whether or not certain tactics are working or if they need to switch up their call strategy. Honing in on which call tactics are the most effective help sales teams have more call recipients being receptive and willing to listen to sales calls.

**Lead tracking —** When users reach out to a lead with outbound call tracking software, the software automatically marks that the lead has been reached out to. This provides the user with a visual reminder of whether or not they reached out to a lead. Outbound call tracking software also marks the number of times a lead was contacted which indicates if a lead is particularly unresponsive and not worth a sales representative’s time.

### Who Uses Outbound Call Tracking Software?

Outbound call tracking software is most often used by various job functions that need to manage leads and engage with customers on a daily basis.

**Sales teams —** Perhaps the most common use case for outbound call tracking software are the enterprise sales teams. Enterprise sales teams are constantly tracking down leads, and searching for key points in a conversation that may help contribute to a final sale. As such, they are able to leverage the many benefits of the call transcription and lead tracking features in outbound call tracking software.

**Call centers —** Employees in the field of telemarketing and other outbound call centers utilize many of the quick dialing systems that are found in an outbound call tracking software. Outbound call tracking software queues up a long list of leads that can continuously make calls immediately when one is finished. This way users do not have to waste time dialing and are enabled to spend more of their time speaking to clients, customers, and other prospects.

### Outbound Call Tracking Software Features

Outbound call tracking software has a variety of features to record, transcribe, and analyze calls. These features allow users to focus on prospecting leads as well as take care of current customers.

**Tracking numbers —** Some outbound call tracking software provides users with tracking numbers that can be used with area codes from anywhere in the world. For example, if a midwest sales representative is reaching out to a lead on the east coast, then the call will appear to the receiver denoting that the sales representative is local and with an east coast zip code. This provides a higher success rate with calls being received as people will feel more comfortable answering a phone call from someone in the same area code.

**Outbound call reports —** Outbound call tracking software provides users with reports that allow them to track the overall rate of response from outbound calls. This feature can help users track their performance.

**Peak hours —** Peak hours features of outbound call tracking software use analytics to determine what the peak hours are to place outbound calls. This feature drills analytics down to different time zones and will alert the user which peak hours are for each lead. Understanding what times are the most effective for outbound calling will result in higher answer rates.

**Call recording —** Call recording features allow users to analyze past conversations with leads and prospects. This helps users identify any common pain points and improve overall call strategy.

**Call notifications —** Call notification features provide users with various notifications regarding missed and upcoming calls. If a user missed a call and never reached back out to a lead, then the software will remind and notify the user. Similarly, if a user has an upcoming call scheduled, then the software will notify the user ahead of time to prepare for the call.

**Call logging —** Call logging features automatically logs the date, time, duration, and outcome of a call. This helps users identify how long it has been since they have connected with the prospect, and whether or not the prospect answered or stayed on the phone for a long time. Automatic call logging means users do not have to remember to log the call as well which saves them from tedious manual work.

Other Features of Outbound Call Tracking Software: [Automated Emails Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/automated-emails), [Click-to-Call Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/click-to-call), [Daily Summary Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/daily-summary), [Sorts Prospects Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/sorts-prospects)

### Potential Issues with Outbound Call Tracking Software

**Excessive contact information —** Often, businesses already have a contact information software in place such as a customer relationship management (CRM) software. When businesses install a CRM alongside an outbound call tracking software, it may often lead to mismatched contact information where one software lists a different contact number than the other. This can lead to confusion and eventually require the user to hunt down the correct information, hence wasting time.

**Lack of customer trust —** Outbound call tracking software has the capability of making calls with an area code that appears close to the customer who is receiving the call. When the customer discovers that the call is not actually being made from the same area, it may deter them from continuing a conversation.

### Software and Services Related to Outbound Call Tracking Software

Outbound call tracking software can be integrated with a variety of software that helps users manage all information pertaining to leads. Having a central location to manage lead contact information, as well as relevant notes on the customer account provides a more efficient and effective strategy for managing customer information.

**Customer relationship management (CRM) software —** One of the most tedious tasks for sales representatives is manually inputting calls into a [CRM software](https://www.g2.com/categories/crm). When users integrate a CRM with outbound call tracking software, the call tracking software automatically records the date, time, and place of the call so users are able to spend their time on other tasks. Additionally, CRM is usually a business’s central location for storing customer data. With customer data easily available, users can make more informed calls and quickly fetch contact information.

**A/B testing software —** Another popular integration for outbound call tracking software is [A/B testing software](https://www.g2.com/categories/a-b-testing). A/B testing software allows teams to test and measure the success of various conversation types with callers. By testing a few conversation tactics and styles, callers can hone in on which sales tactics are working and which are not.



---
## What Are the Most Common Questions About Outbound Call Tracking Software?
*AI-generated · Last updated: April 27, 2026*
### Which outbound call tracking tool is the top choice for startups?
According to verified users, these products are frequently praised for outbound calling ease and core tracking workflows.

- [Nooks](https://www.g2.com/products/nooks/reviews) -- Reviewers describe it as easy to set up and useful for high-volume cold calling, parallel dialing, call tracking, and coaching workflows.
- [Orum](https://www.g2.com/products/orum/reviews) -- Users repeatedly mention faster dialing, better connect workflows, call analytics, and easier prospecting for outbound-heavy teams.
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) -- Reviewers highlight stable calling, CRM integration, call logging, analytics, and support for international outbound calling.


### What is the best option for tracking outbound calls?
According to verified users, several products stand out for outbound call logging, analytics, and workflow visibility.

- [Nooks](https://www.g2.com/products/nooks/reviews) -- Users often mention outbound call tracking, reporting, call transcripts, and dashboards that help teams review activity and coaching opportunities.
- [Orum](https://www.g2.com/products/orum/reviews) -- Reviewers frequently cite call analytics, call history, AI summaries, and reporting that help track connect rates, conversations, and meetings.
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) -- Users describe strong call logging, recordings, analytics, and CRM syncing that keep outbound activity organized in one place.


### Best software for monitoring outbound calls in our call center?
According to verified users, monitoring-focused options on G2 often combine recordings, reporting, and team visibility.

- [TeleCMI](https://www.g2.com/products/telecmi/reviews) -- Reviewers mention dashboards, call logs, monitoring, and call barging or whispering features that help oversee agent activity.
- [CTM (formerly CallTrackingMetrics)](https://www.g2.com/products/ctm-formerly-calltrackingmetrics/reviews) -- Users highlight call tracking, recordings, analytics, and centralized reporting for reviewing inbound and outbound activity.
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) -- Reviewers say its analytics, recordings, call history, and team performance tracking are useful for managing outbound teams.


### What should teams look for in outbound call tracking software?
G2 reviewers consistently point to a few buying priorities. Teams value fast dialing, reliable call quality, and automatic logging so reps spend less time on manual admin. Integrations with CRM tools such as HubSpot, Salesforce, Outreach, or other sales systems are frequently mentioned because they keep call notes, recordings, and follow-up activity in one place. Reviewers also repeatedly highlight reporting, transcripts, AI summaries, and visibility into connect rates or team performance as useful for coaching and process improvement. Common frustrations in reviews include lag, syncing issues, inaccurate number data, and numbers being marked as spam, so buyers often care about reliability as much as feature depth.


### How do G2 reviewers say outbound call tracking tools improve team productivity?
Across recent reviews, the biggest productivity theme is reduced manual work. Users repeatedly say auto dialing, parallel dialing, automatic call logging, AI summaries, and CRM sync help them spend more time in live conversations instead of copying notes, updating records, or dialing one contact at a time. Many reviewers also describe faster follow-up because calls, texts, transcripts, and account context are easier to find in one system. For managers, reporting and call recordings are common productivity benefits because they simplify coaching, monitor activity, and make it easier to review conversations without chasing down information across separate tools.