# Best Multi-Factor Authentication (MFA) Software - Page 4 *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Multi-factor authentication (MFA) software secures user accounts by requiring identity verification through two or more factors before granting access to systems, applications, or sensitive information, including one-time passcodes, software or hardware tokens, mobile push notifications, biometrics, and contextual or risk-based factors. ### Core Capabilities of MFA Software To qualify for inclusion in the Multi-Factor Authentication (MFA) category, a product must: - Utilize a secondary authentication method such as OTPs, mobile push, software token, hardware token, biometric factors, or similar - Prompt authentication from a user - Allow for triggered MFA for new users and devices ### Common Use Cases for MFA Software Businesses and individuals use MFA software to strengthen access security and prevent unauthorized entry to accounts and systems. Common use cases include: - Protecting enterprise applications and privileged accounts from unauthorized access and internal data loss - Securing employee logins across cloud and on-premise systems with layered authentication - Enabling individuals to improve security on personal devices and online accounts ### How MFA Software Differs from Other Tools [Risk-based authentication software](https://www.g2.com/categories/risk-based-authentication-rba) is a form of MFA that factors in geolocation, IP address reputation, device posture, and time since last authentication to assess risk dynamically. [Passwordless authentication software](https://www.g2.com/categories/passwordless-authentication) is another MFA variant that eliminates passwords entirely, relying on alternative factors only. MFA software can also be sold as part of compound identity solutions such as [identity and access management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam) or [customer identity and access management (CIAM)](https://www.g2.com/categories/customer-identity-and-access-management-ciam) platforms. ### Insights from G2 on MFA Software Based on category trends on G2, ease of setup and broad authentication method support as top strengths. These platforms deliver reductions in account compromise incidents and improved compliance posture as primary outcomes of MFA adoption. ## How Many Multi-Factor Authentication (MFA) Software Products Does G2 Track? **Total Products under this Category:** 267 ### Category Stats (Jun 2026) - **Average Rating**: 4.45/5 The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 209 - **Buyer Segments**: Small-Business 42% │ Mid-Market 31% │ Enterprise 27% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: miniOrange Identity & Access Management (+1.36%) - Among all products in this category, miniOrange Identity & Access Management recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Multi-Factor Authentication (MFA) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 13,100+ Authentic Reviews - 267+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Multi-Factor Authentication (MFA) Software Is Best for Your Use Case? - **Leader:** [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - **Highest Performer:** [MSG91](https://www.g2.com/products/msg91/reviews) - **Easiest to Use:** [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - **Top Trending:** [FusionAuth](https://www.g2.com/products/fusionauth/reviews) - **Best Free Software:** [LastPass](https://www.g2.com/products/lastpass/reviews) --- **Sponsored** ### ManageEngine ADSelfService Plus ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1083&secure%5Bdisplayable_resource_id%5D=1083&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1083&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5690&secure%5Bresource_id%5D=1083&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmulti-factor-authentication-mfa%2Fsmall-business&secure%5Btoken%5D=b6d00ba3a6cdc15c747c3e931faeb88775c2014453610594437c8568e0a6ee99&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fproducts%2Fself-service-password%2Fsem%2Fadselfservice-plus.html%3Futm_source%3DG2%26utm_medium%3Dtpac%26utm_campaign%3DADSSP-MFA&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Multi-Factor Authentication (MFA) Software Products in 2026? ### 1. [Entrust Identity as a Service](https://www.g2.com/products/entrust-identity-as-a-service/reviews) Entrust Identity as a Service is a cloud-based identity and access management (IAM) solution with multi-factor authentication (MFA), credential-based passwordless access, and single sign-on (SSO). Entrust Identity as a Service secures access to devices, applications, and resources with an analyst top-rated identity solution that has been proven across critical banking, government and healthcare infrastructures for more than 25 years. Point-and-click provisioning and out-of-the-box integrations with a variety of on-premises and cloud applications make Entrust Identity as a Service easy to deploy, so you can be up and running in under 30 minutes. Features include: • User self service - password reset, authenticators • VPN remote access • SSO portal • AD sync • Office 365 (SAML integration) • Additional SAML applications (e.g. SDFC, WebEx) • Mobile soft token and push notifications • SMS/Email OTP, KBA, Google Auth, FIDO2, Grid • Native device biometrics • Email, web & telephone support: Mon-Fri 8am-8pm EST • Adaptive/risk-based policy engine • System for Cross-Domain Identity Management (SCIM) • Desktop login (via Desktop Agent) • On-prem application integrations (OAM, Netsuite, IIS) • Azure Active Directory (AD) sync • OpenID Connect applications integration • Azure AD CAC • SIEM integration (Splunk) • Auth API (Custom web / mobile apps) • Admin API (users / groups / policies) • Cross-platform facial biometrics • LDAP database sync • OAuth 2.0 URL/API protection • Mobile smart credential/bluetooth login **Average Rating:** 4.4/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Entrust Identity as a Service?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 6.7/10 (Category avg: 8.9/10) - **Easy Setup:** 6.7/10 (Category avg: 9.0/10) **Who Is the Company Behind Entrust Identity as a Service?** - **Seller:** [Entrust, Inc.](https://www.g2.com/sellers/entrust-inc) - **Year Founded:** 1969 - **HQ Location:** Minneapolis, MN - **Twitter:** @Entrust_Corp (6,419 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/entrust/ (3,737 employees on LinkedIn®) - **Phone:** 1-888-690-2424 **Who Uses This Product?** - **Company Size:** 64% Enterprise, 36% Mid-Market ### 2. [FortiToken Cloud](https://www.g2.com/products/fortitoken-cloud/reviews) FortiToken Cloud is Fortinet's Identity and Access Management as a Service (IDaaS solution, designed to enhance security by providing multi-factor authentication (MFA for users of Fortinet products such as FortiGate and FortiAuthenticator, as well as third-party web applications. This cloud-based service simplifies the deployment and management of MFA without the need for additional hardware or software, offering a scalable and intuitive platform accessible from anywhere via the internet. Key Features and Functionality: - Multiple Authentication Methods: Supports various token methods, including one-time passwords (OTP, SMS tokens, adaptive authentication, and passwordless authentication based on FIDO and FIDO2 specifications. - Easy Deployment and Management: Provides out-of-the-box interoperability with time-based OATH-compliant authentication servers like FortiAuthenticator and can be used directly with FortiGate Next-Generation Firewalls, including high availability configurations. - Variety of Token Form Factors: Offers multiple token options to meet diverse needs, such as FortiToken 410 (FIDO-certified USB security key, FortiToken Mobile (mobile application for iOS and Android, FortiToken 310 (USB device for client certificate-based authentication, and FortiToken 210 series (hardware tokens for strong authentication. - Adaptive Authentication: Utilizes parameters like IP address, time of day, and geographic location to assess login attempts, allowing for the bypassing of OTP authentication under certain conditions while rejecting riskier attempts. - IDP Proxy for SAML and OIDC Integration: Acts as a bridge connecting SAML Identity Providers with Service Providers, simplifying the management of multiple deployments and enabling seamless integration with existing SSO protocols. - SCIM Integration Support: Integrates with SCIM client applications, facilitating streamlined user provisioning and management. Primary Value and User Solutions: FortiToken Cloud addresses the critical need for robust security by mitigating risks associated with weak or compromised passwords through the implementation of MFA. By offering a cloud-based, scalable solution, it reduces the complexity and cost traditionally associated with MFA deployments. Organizations benefit from enhanced security, simplified management, and a seamless user experience, ensuring that only authorized users have access to sensitive data and systems. **Average Rating:** 4.8/5.0 **Total Reviews:** 5 **How Do G2 Users Rate FortiToken Cloud?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 9.6/10 (Category avg: 8.9/10) - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) - **Backup:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind FortiToken Cloud?** - **Seller:** [Fortinet](https://www.g2.com/sellers/fortinet) - **Year Founded:** 2000 - **HQ Location:** Sunnyvale, CA - **Twitter:** @Fortinet (151,462 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6460/ (16,112 employees on LinkedIn®) - **Ownership:** NASDAQ: FTNT **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Small-Business ### 3. [IBM App ID](https://www.g2.com/products/ibm-app-id/reviews) App ID helps developers to easily add authentication to their web and mobile apps with few lines of code, and secure their Cloud-native applications and services on IBM Cloud. App ID also helps manage user specific data that developers can use to build personalized app experiences. **Average Rating:** 3.7/5.0 **Total Reviews:** 5 **How Do G2 Users Rate IBM App ID?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10) **Who Is the Company Behind IBM App ID?** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Year Founded:** 1911 - **HQ Location:** Armonk, New York, United States - **Twitter:** @IBMSecurity (74,760 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®) - **Ownership:** SWX:IBM **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Mid-Market ### 4. [ID.me](https://www.g2.com/products/id-me/reviews) ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million users, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. **Average Rating:** 4.5/5.0 **Total Reviews:** 56 **How Do G2 Users Rate ID.me?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) **Who Is the Company Behind ID.me?** - **Seller:** [ID.Me](https://www.g2.com/sellers/id-me-4d9ab807-7930-43cb-af3a-ac4e0d94bb33) - **Year Founded:** 2010 - **HQ Location:** McLean, US - **Twitter:** @IDme (20,629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/id.me/ (1,173 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 37% Mid-Market, 33% Small-Business ### 5. [OAuth.io](https://www.g2.com/products/oauth-io/reviews) OAuth.io handles identity infrastructure, maintenance, and security overhead with Social Login, Token Authentication, Multi-Factor Authentication, and more. OAuth.io allows you to choose identity providers, add custom attributes, customize your login page or use OAuth's widget and integrate with its app in minutes. **Average Rating:** 4.7/5.0 **Total Reviews:** 5 **How Do G2 Users Rate OAuth.io?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind OAuth.io?** - **Seller:** [OAuth.io](https://www.g2.com/sellers/oauth-io) - **Year Founded:** 2013 - **HQ Location:** San Francisco, US - **Twitter:** @OAuth_io (990 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5105397/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business, 20% Enterprise ### 6. [Specops Authentication for O365](https://www.g2.com/products/specops-authentication-for-o365/reviews) Specops Authentication for O365 is the ideal solution for organizations that need a simple approach to O365 user management and authentication. It uses existing Group Policy configurations for on-demand O365 user provisioning, and license assignment. **Average Rating:** 4.5/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Specops Authentication for O365?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 10.0/10 (Category avg: 8.9/10) - **Easy Setup:** 8.3/10 (Category avg: 9.0/10) **Who Is the Company Behind Specops Authentication for O365?** - **Seller:** [Specops Software](https://www.g2.com/sellers/specops-software) - **Year Founded:** 2001 - **HQ Location:** Stockholm, Sweden - **Twitter:** @specopssoftware (3,355 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/specops-software (59 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Enterprise, 20% Small-Business ### 7. [Valydate](https://www.g2.com/products/valydate/reviews) Automate customer on-boarding with AI driven Facial Bio and end to end eKYC **Average Rating:** 3.7/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Valydate?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Valydate?** - **Seller:** [BlueBricks](https://www.g2.com/sellers/bluebricks-ac8e9700-8df5-409a-b111-1fde673f6d3c) - **Year Founded:** 2014 - **HQ Location:** Perth, AU - **Twitter:** @BlueBrickss (17 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blue-bricks-technologies/ (51 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Small-Business, 40% Mid-Market ### 8. [ZeroTek – Okta for MSPs](https://www.g2.com/products/zerotek-okta-for-msps/reviews) MSPs are increasingly delivering identity as a core security service—SSO, MFA, and lifecycle management—across a growing customer base. ZeroTek is a multi-tenant platform purpose-built for MSP delivery, helping you launch and run Okta-powered IAM as a robust, high-quality service for all your SMB clients, no matter the size. With ZeroTek, you can: - create customer Okta orgs on-demand - manage daily identity operations from a single dashboard - securely deep-link into customer admin consoles when needed - use MSP-specific roles (RBAC) to support least-privilege operations - support audits, cybersecurity insurance, and compliance with ZeroTek's comprehensive logs - reduce operational friction with ZeroTek's reporting, billing visibility, and integrations - roll out field-tested baseline security configurations with ZeroConfig in minutes, not hours—so every customer starts with proven security best practices from day one - use ZeroConfig to monitor for configuration drift from your defined baseline ZeroTek offers MSP-exclusive Okta licensing that is consumption-based and billed monthly, so there are no contracts, renewals, or license pools to manage. When you deliver Okta IAM to your clients through ZeroTek, you own the client relationship—not any other vendor. No one does IAM better than Okta; no one does Okta for MSPs better than ZeroTek. **Average Rating:** 4.8/5.0 **Total Reviews:** 9 **How Do G2 Users Rate ZeroTek – Okta for MSPs?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind ZeroTek – Okta for MSPs?** - **Seller:** [ZeroTek](https://www.g2.com/sellers/zerotek-69105523-7898-45cd-9d6b-69c96d9583b3) - **Company Website:** https://zerotek.com/ - **Year Founded:** 2016 - **HQ Location:** Ottawa, Ontario, Canada - **LinkedIn® Page:** https://www.linkedin.com/company/zerotek/ (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 11% Mid-Market #### What Are ZeroTek – Okta for MSPs's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Automation (1 reviews) - Customizability (1 reviews) - Deployment Ease (1 reviews) - Easy Management (1 reviews) ### 9. [Akamai MFA](https://www.g2.com/products/akamai-mfa/reviews) Akamai MFA is a workforce multi-factor authentication service that enhances organizational security by providing robust secondary authentication for cloud, on-premises, web-based, SaaS, and IaaS applications. By leveraging FIDO2 standards, it transforms existing smartphones into secure authentication devices, eliminating the need for physical hardware tokens. This approach offers a frictionless user experience through familiar push notifications and various secondary authentication methods. Key Features and Functionality: - Phish-Proof Authentication: Utilizes FIDO2 standards to provide end-to-end cryptography and a sealed challenge/response flow, making the authentication process resistant to phishing and social engineering attacks. - Smartphone Integration: Transforms existing smartphones into secure authentication devices, eliminating the need for physical hardware tokens and reducing associated costs. - Configurable Authentication Factors: Offers multiple authentication methods, including phish-proof push notifications, standard push, time-based one-time passwords , and SMS, allowing organizations to tailor the authentication process to their specific needs. - Identity Provider Integration: Seamlessly integrates with leading IdP solutions such as Microsoft Azure AD, Okta, and Akamai's own IdP, facilitating easy deployment and management. - Automated User Provisioning: Utilizes System for Cross-domain Identity Management to automate user provisioning workflows, ensuring immediate reflection of directory changes and reducing administrative overhead. - Self-Service Enrollment: Provides low-friction self-service methods for end-user enrollment and device registration, enhancing user adoption and reducing the burden on administrators. Primary Value and Problem Solved: Akamai MFA addresses the critical need for secure, user-friendly, and cost-effective multi-factor authentication in modern organizations. By eliminating reliance on physical hardware tokens and leveraging existing smartphones, it reduces deployment complexity and costs. The solution's phish-proof authentication mechanisms significantly mitigate the risk of account takeovers and data breaches, thereby strengthening the organization's overall security posture. Additionally, its seamless integration with existing identity providers and support for Zero Trust security models ensure that organizations can implement robust authentication protocols without disrupting existing workflows. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Akamai MFA?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) **Who Is the Company Behind Akamai MFA?** - **Seller:** [Akamai Technologies](https://www.g2.com/sellers/akamai-technologies) - **Year Founded:** 1998 - **HQ Location:** Cambridge, MA - **Twitter:** @Akamai (115,361 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3925/ (10,444 employees on LinkedIn®) - **Ownership:** NASDAQ:AKAM **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Akamai MFA's Pros and Cons? **Pros:** - Security (2 reviews) - Caching (1 reviews) - Ease of Use (1 reviews) - Performance (1 reviews) - Reliability (1 reviews) **Cons:** - Caching Issues (1 reviews) - Pricing Issues (1 reviews) ### 10. [Cerby](https://www.g2.com/products/cerby/reviews) Cerby provides identity teams with the only comprehensive access management platform for non-federated applications. Harnessing the power of identity providers, Cerby makes passwordless authentication an immediate reality for any application by extending single sign-on and lifecycle management capabilities. With Cerby, identity teams can extend access, minimize risk, and lower costs. **Average Rating:** 4.6/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Cerby?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10) **Who Is the Company Behind Cerby?** - **Seller:** [Cerby](https://www.g2.com/sellers/cerby) - **Year Founded:** 2020 - **HQ Location:** Alameda, US - **Twitter:** @CerbyHQ (492 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cerby/ (151 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 44% Enterprise, 28% Mid-Market ### 11. [EmpowerID](https://www.g2.com/products/empowerid/reviews) The award-winning all-in-one Identity Management and Cloud Security platform offering IGA, IAM, and PAM capabilities on-premise, hybrid, and SaaS. Built as a unified identity fabric for manageability and scalability, EmpowerID ships with a powerful API, the most extensive list of deep system connectors in the market (incl. market-leading integrations with Azure, SAP, and ServiceNow), and is driven by sophisticated RBAC/ABAC/PBAC and workflow engines with over 1,000 ready-to-use workflows for rapid deployment. **Average Rating:** 3.4/5.0 **Total Reviews:** 8 **How Do G2 Users Rate EmpowerID?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 10.0/10 (Category avg: 8.9/10) - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) - **Backup:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind EmpowerID?** - **Seller:** [EmpowerID](https://www.g2.com/sellers/empowerid) - **Year Founded:** 2005 - **HQ Location:** Dublin, US - **Twitter:** @EmpowerID (385 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/empowerid/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 38% Enterprise, 38% Mid-Market #### What Are EmpowerID's Pros and Cons? **Pros:** - Authentication (1 reviews) - Cloud Services (1 reviews) - Customer Support (1 reviews) - Device Management (1 reviews) - Ease of Implementation (1 reviews) **Cons:** - Difficult Integration (1 reviews) - Integration Difficulty (1 reviews) - Integration Issues (1 reviews) ### 12. [Entrust Identity Enterprise](https://www.g2.com/products/entrust-identity-enterprise/reviews) Entrust Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises. Entrust Identity Enterprise enables: • Credential-based access • Third-party CA support • Smart card and token issuance • Best-in-class MFA • Access to cloud applications • Passwordless login • Identity proofing • Digital citizen identity issuance • Secure portals **Average Rating:** 4.5/5.0 **Total Reviews:** 5 **How Do G2 Users Rate Entrust Identity Enterprise?** - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Entrust Identity Enterprise?** - **Seller:** [Entrust, Inc.](https://www.g2.com/sellers/entrust-inc) - **Year Founded:** 1969 - **HQ Location:** Minneapolis, MN - **Twitter:** @Entrust_Corp (6,419 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/entrust/ (3,737 employees on LinkedIn®) - **Phone:** 1-888-690-2424 **Who Uses This Product?** - **Company Size:** 60% Enterprise, 40% Mid-Market ### 13. [Firebase Authentication](https://www.g2.com/products/firebase-authentication/reviews) Firebase Authentication is a comprehensive identity solution designed to simplify the process of building secure authentication systems across multiple platforms. It offers backend services, user-friendly SDKs, and pre-built UI libraries to authenticate users via various methods, including email and password, phone numbers, and popular federated identity providers like Google, Apple, Facebook, GitHub, and more. By leveraging Firebase Authentication, developers can enhance the sign-in and onboarding experience for their app users while ensuring robust security measures. Key Features and Functionality: - Multiple Authentication Methods: Supports a wide range of sign-in options, including email/password, phone authentication, and third-party providers such as Google, Apple, Facebook, and GitHub. - Customizable UI: Provides FirebaseUI, an open-source, drop-in authentication solution that handles UI flows for signing in users, implementing best practices to maximize sign-in and sign-up conversion rates. - Comprehensive Security: Built by the team behind Google Sign-in and Chrome Password Manager, it applies Google's internal expertise in managing large-scale account databases to ensure secure authentication processes. - Quick Implementation: Enables developers to set up a complete authentication system capable of handling complex cases like account merging with minimal code, significantly reducing development time. Primary Value and User Solutions: Firebase Authentication addresses the challenges of implementing secure and user-friendly authentication systems by offering a unified platform that integrates seamlessly with other Firebase services. It simplifies the development process, allowing developers to focus on building app features rather than managing authentication infrastructure. By supporting multiple authentication methods and providing customizable UI components, it enhances the user experience, leading to higher engagement and retention rates. Additionally, its robust security measures ensure that user data is protected, instilling trust and confidence among app users. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Firebase Authentication?** - **Multi-Device Sync:** 10.0/10 (Category avg: 8.9/10) - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) - **Backup:** 6.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Firebase Authentication?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,920,059 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Firebase Authentication's Pros and Cons? **Pros:** - Integrations (2 reviews) - Biometric Authentication (1 reviews) - Documentation (1 reviews) - Easy Integrations (1 reviews) - Easy Setup (1 reviews) **Cons:** - Integration Issues (1 reviews) - Limited Customization (1 reviews) ### 14. [Mi-Token](https://www.g2.com/products/mi-token/reviews) Mi-Token is an advanced two-factor authentication solution that offers unparalleled security, flexibility, cost-effectiveness and ease of use. **Average Rating:** 4.3/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Mi-Token?** - **Has the product been a good partner in doing business?:** 5.8/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 7.5/10 (Category avg: 8.9/10) - **Easy Setup:** 4.2/10 (Category avg: 9.0/10) - **Backup:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Mi-Token?** - **Seller:** [Mi-Token Inc.](https://www.g2.com/sellers/mi-token-inc) - **Year Founded:** 2009 - **HQ Location:** AUSTIN, US - **Twitter:** @Mi_Token (885 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mi-token (63 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Mid-Market, 40% Small-Business ### 15. [XTIUM Desktop as a Service](https://www.g2.com/products/xtium-desktop-as-a-service/reviews) XTIUM's Desktop as a Service (DaaS) provides secure, cloud-based virtual desktops, enabling employees to access company applications and data from any device, anywhere. This solution enhances security by ensuring data remains in the cloud, reducing risks associated with device loss or theft. DaaS simplifies IT management by centralizing updates and support, offering predictable per-user costs, and allowing rapid scaling to accommodate business growth. By extending the lifespan of existing hardware and minimizing the need for frequent device refreshes, XTIUM's DaaS optimizes both performance and cost-efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 29 **How Do G2 Users Rate XTIUM Desktop as a Service?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Easy Setup:** 6.7/10 (Category avg: 9.0/10) - **Backup:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind XTIUM Desktop as a Service?** - **Seller:** [Xtium](https://www.g2.com/sellers/xtium-367414e0-0979-4601-8508-a216e2b31350) - **Year Founded:** 2007 - **HQ Location:** New York, NY - **LinkedIn® Page:** https://www.linkedin.com/company/xtium/ (457 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 39% Mid-Market, 35% Small-Business #### What Are XTIUM Desktop as a Service's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Management (2 reviews) - Management (2 reviews) - Management Ease (2 reviews) - Reliability (2 reviews) **Cons:** - High Resource Usage (2 reviews) - Limited Resources (2 reviews) - Feature Issues (1 reviews) - Inefficient Processes (1 reviews) - Laggy Performance (1 reviews) ### 16. [2FAS](https://www.g2.com/products/2fas/reviews) 2FAS is a well-crafted and convenient application that protects access to your online services and accounts. Often a single password for your Facebook or Instagram account isn’t enough to protect your sensitive information. The 2FAS Authenticator App generates additional one-time codes called Time-based One-time Passwords (TOTP) for your account. By creating these codes offline and changing them every 30 seconds, 2FAS dramatically increases the security of your information. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate 2FAS?** - **Multi-Device Sync:** 9.4/10 (Category avg: 8.9/10) - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) - **Backup:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind 2FAS?** - **Seller:** [Two Factor Authentication Service](https://www.g2.com/sellers/two-factor-authentication-service) - **Year Founded:** 2015 - **HQ Location:** Henderson, US - **LinkedIn® Page:** https://www.linkedin.com/company/2fasapp (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 17. [cidaas](https://www.g2.com/products/cidaas/reviews) cidaas, the European cloud identity and access management system from Widas ID GmbH, delivers an out-of-the-box solution for federated identities, single sign-on and multi-factor authentication. With cidaas, companies create unique user identification and maximum security across all channels. Based on the standards OAuth2.0, OpenID and its "Everything is an API" architecture, cidaas can be seamlessly integrated into any software landscape and scales effortlessly up to many millions of users. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 **How Do G2 Users Rate cidaas?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 8.3/10 (Category avg: 8.9/10) - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) - **Backup:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind cidaas?** - **Seller:** [WidasConcepts](https://www.g2.com/sellers/widasconcepts) - **Year Founded:** 1997 - **HQ Location:** Wimsheim, DE - **Twitter:** @WidasGroup (131 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/widasgroup/ (93 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Mid-Market, 33% Small-Business ### 18. [CLEAR Verified](https://www.g2.com/products/clear-verified/reviews) CLEAR1 is CLEAR’s secure identity platform, built to help organizations maximize security and minimize friction wherever identity matters most. Drawing on more than 16 years of experience in highly regulated environments, CLEAR1 delivers true identity assurance by analyzing hundreds of real-time signals across biometrics, government-issued IDs, devices, and authoritative data sources. With tens of millions of users in CLEAR’s network who can verify instantly with a selfie, CLEAR1 moves beyond point-in-time checks to provide a reusable identity layer. Hundreds of enterprises — including Medicare.gov, LinkedIn, T-Mobile, and Uber — already trust CLEAR1 to protect high-stakes workflows such as onboarding, account recovery, and sensitive data access. Our comprehensive security program meets high standards for data protection and privacy, and is built to protect personal information and keep users in control. **Average Rating:** 2.5/5.0 **Total Reviews:** 6 **Who Is the Company Behind CLEAR Verified?** - **Seller:** [CLEAR](https://www.g2.com/sellers/clear-d0d9533c-5400-4fea-8cf6-db1fb5d157a5) - **Year Founded:** 2010 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/clear-by-alclear-llc/ (2,680 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are CLEAR Verified's Pros and Cons? **Cons:** - Data Breach (1 reviews) - ID Verification (1 reviews) ### 19. [CoffeeBean Identity and Access Platform](https://www.g2.com/products/coffeebean-identity-and-access-platform/reviews) Social-ID for CIAM, a solution to authenticate and to register customers at Website, Mobile apps and Wifi portals. **Average Rating:** 3.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate CoffeeBean Identity and Access Platform?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) **Who Is the Company Behind CoffeeBean Identity and Access Platform?** - **Seller:** [Coffeebean Technology](https://www.g2.com/sellers/coffeebean-technology) - **Year Founded:** 2008 - **HQ Location:** Fremont, US - **Twitter:** @coffeebeantech (250 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/coffee-bean-technology (42 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Enterprise ### 20. [Corbado](https://www.g2.com/products/corbado/reviews) Corbado is the passkey intelligence platform for enterprise CIAM teams running consumer authentication at scale. The platform answers the three questions every passkey rollout faces: why is adoption flat, what's breaking logins, and how do we scale passkeys across millions of users without replacing the IDP. Two products sit on the platform. Corbado Connect ships managed passkeys with analytics built in: SDKs, UI components, backend infrastructure, gradual rollout controls and funnel analytics in one product, for teams that want faster time-to-passkeys with analytics from day one. Corbado Observe is the passkey observability layer for teams that already shipped passkeys and need visibility: funnel analytics, error patterns by device and browser, per-user drill-down, and device readiness signals. Both products work alongside Okta, Auth0, Ping, ForgeRock, Cognito or in-house stacks. Customers like VicRoads (5 million users) use Corbado to reach 50 to 80 percent passkey adoption, cut SMS OTP costs and reduce authentication helpdesk tickets. The roadmap extends the same intelligence engine from passkeys to every auth method. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **Who Is the Company Behind Corbado?** - **Seller:** [Corbado](https://www.g2.com/sellers/corbado) - **Year Founded:** 2021 - **HQ Location:** Munich, Germany - **Twitter:** @corbadotech (218 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/corbado (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Corbado's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Implementation Ease (5 reviews) - Authentication (3 reviews) - Password Management (3 reviews) - Biometric Authentication (2 reviews) **Cons:** - Limited Compatibility (3 reviews) - Login Issues (2 reviews) - Missing Features (2 reviews) - Authentication Issues (1 reviews) - SSO Issues (1 reviews) ### 21. [Cryptr Universal SSO Connector](https://www.g2.com/products/cryptr-universal-sso-connector/reviews) Cryptr is a plug-and-play B2B authentication platform that allows SaaS to manage and deploy all their authentication strategies like Single Sign On, automated user provisioning with Directory Sync, TOTP, magic link and much more with just a few lines of code. - Universal SSO Connector: to connect in 5 minutes SaaS to the SSO systems (SAML, Azure AD, Okta, Ping Identity ...) of their enterprise customers, - Directory Sync: to enable synchronization of user directories between SaaS and their customers with automated provisioning and de-provisioning - Universal Login which includes login/password with stolen password detection, passwordless login with magic-link, social login, TOTP **Average Rating:** 4.9/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Cryptr Universal SSO Connector?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind Cryptr Universal SSO Connector?** - **Seller:** [Cryptr](https://www.g2.com/sellers/cryptr) - **Year Founded:** 2019 - **HQ Location:** Lille, Hauts-de-France - **Twitter:** @getcryptr (91 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cryptr (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 22. [eID-Me](https://www.g2.com/products/bluink-eid-me/reviews) eID-Me is the identity verification and digital ID solution for Canadian businesses and governments. What benefits does eID-Me provide? 1. Improved sign up experience with verification results in seconds. 2. Multiple ID checks available, including biometric face match address verification, and third party database check (credit bureau and mobile phone record). 3. Reduced identity fraud. 4. Compliance with Canadian standards, including FINTRAC KYC, the Pan-Canadian Trust Framework, and Identity Assurance Levels set by the Treasury Board of Canada Secretariat. 5. Integration into your website, mobile app, kiosk, Microsoft Azure AD B2C, or custom system. What makes eID-Me different? 1. Top-rated digital ID app across Canada with an App Store rating of 4.6 / 5 (1.2K ratings). 2. Best ID document support in Canada with over 40 supported documents (33 Canadian specific). 3. Automated identity proofing in seconds. 4. No one is looking at personal information. All information is machine-verified in Canada. 5. Reusable, decentralized digital identity provides instant identity verification to applications. 6. Strong, passwordless multi-factor authentication. How does eID-Me work? 1. New users download the eID-Me mobile app on iOS or Android. 2. In eID-Me, users scan ID documents, take a selfie with liveness detection, and submit for identity verification. 3. Users receive a digital ID in a secure digital wallet with standards-based ePassport and mobile driver’s licence. 4. Users share verified ID information from their digital ID to your website or application. Learn more: • info@bluink.ca • (613) 695-9585 **Average Rating:** 4.8/5.0 **Total Reviews:** 4 **How Do G2 Users Rate eID-Me?** - **Multi-Device Sync:** 10.0/10 (Category avg: 8.9/10) - **Easy Setup:** 10.0/10 (Category avg: 9.0/10) - **Backup:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind eID-Me?** - **Seller:** [Bluink](https://www.g2.com/sellers/bluink) - **Year Founded:** 2010 - **HQ Location:** Ottawa, CA - **LinkedIn® Page:** https://www.linkedin.com/company/bluink-ltd (25 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Enterprise ### 23. [HID DigitalPersona](https://www.g2.com/products/hid-digitalpersona/reviews) The HID DigitalPersona software offers a new way to provide authentication services to users. Whereas traditional 2FA/MFA solutions are stuck on “what you have/what you know”, DigitalPersona leverages an array of easily deployable authentication methods so users can quickly and easily gain access to their cloud applications, such as Microsoft 365, VPNs, corporate networks, Windows desktops, Citrix applications and more. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 **Who Is the Company Behind HID DigitalPersona?** - **Seller:** [HID Global](https://www.g2.com/sellers/hid-global) - **Year Founded:** 1991 - **HQ Location:** Austin, TX - **Twitter:** @HIDGlobal (12,023 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/22877/ (3,918 employees on LinkedIn®) - **Phone:** (800) 237-7769 **Who Uses This Product?** - **Company Size:** 50% Enterprise, 25% Mid-Market ### 24. [OpenText NetIQ Advanced Authentication](https://www.g2.com/products/opentext-netiq-advanced-authentication/reviews) NetIQ Advanced Authentication is a standards-based framework built to meet today’s authentication challenges. Its open architecture is designed to enable organizations to protect their applications and assets from the widest range of authentication methods available that best fit their business, all without imposing vendor lock-in. While organizations often use Advanced Authentication as their corporate-wide multi-factor authentication foundation, they are increasingly leveraging for all their strong authentication needs. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 **How Do G2 Users Rate OpenText NetIQ Advanced Authentication?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10) - **Multi-Device Sync:** 5.0/10 (Category avg: 8.9/10) - **Easy Setup:** 8.3/10 (Category avg: 9.0/10) - **Backup:** 5.0/10 (Category avg: 8.8/10) **Who Is the Company Behind OpenText NetIQ Advanced Authentication?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,564 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,339 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Small-Business ### 25. [RapidIdentity](https://www.g2.com/products/rapididentity/reviews) RapidIdentity is an identity management software that helps organizations embrace security, increase business agility, and deliver an enhanced user experience. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate RapidIdentity?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) **Who Is the Company Behind RapidIdentity?** - **Seller:** [Identity Automation](https://www.g2.com/sellers/identity-automation) - **Year Founded:** 2004 - **HQ Location:** Houston, US - **Twitter:** @identityauto (603 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/identity-automation (58 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Primary/Secondary Education - **Company Size:** 50% Enterprise, 30% Mid-Market ## What Is Multi-Factor Authentication (MFA) Software? [Identity Management Software](https://www.g2.com/categories/identity-management) ## What Software Categories Are Similar to Multi-Factor Authentication (MFA) Software? - [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso) - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) - [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) - [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba) - [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) - [Biometric Authentication Software](https://www.g2.com/categories/biometric-authentication) - [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication) --- ## How Do You Choose the Right Multi-Factor Authentication (MFA) Software? ### What You Should Know About Multi-Factor Authentication (MFA) Software ### What You Should Know About Multi-Factor Authentication (MFA) Software ### What is Multi-Factor Authentication (MFA) Software? The main purpose of using multi-factor authentication (MFA) software is for increased security when users log in to accounts. Companies use this software to ensure only authorized users—such as employees, contractors, or customers have secure access to specific company accounts. This helps prevent both insider threats, such as unauthorized employees from accessing sensitive data, and external threats, like cybercriminals deploying phishing attacks for data breaches, from accessing restricted accounts.  MFA requires users to complete additional authentication steps to prove their identity prior to being granted access to applications, systems, or sensitive information. The software helps secure accounts by providing additional security using a layered, multi-step authentication approach. Generally, the first step to authenticate a user’s identity includes a standard username and password login process. After this initial login attempt, the second step might require users to enter a code provided by a software app on a mobile device, a hardware token like a key fob, or a code sent to a user via (SMS) text message, email, or phone call. Other authentication steps might include presenting a biometric like a fingerprint or a faceprint, or presenting other identifying signals like the user’s typical IP address, their device ID, or via behavioral factors verified by risk-based authentication (RBA) tools. **What Does MFA Stand For?** MFA stands for multi-factor authentication. It requires two or more different authentication factors. This software may also be referred to as two-factor authentication (2FA) or two-step verification when employing exactly two different authentication factors.  **What are the factors of authentication?** MFA software requires users to authenticate with some or all of the following five factors: **Single-factor authentication:** Single-factor authentication requires users to authenticate with something they know. The most common single-factor authentication is password-based authentication. This is considered insecure because many people use weak passwords or passwords that are easily compromised. **Two-factor authentication:** Two-factor authentication requires users to authenticate with something they have. It requires users to provide the information they have, usually, a code provided by an authenticator app on their mobile devices, SMS or text message, software token (soft token), or hardware token (hard token). The code provided can be either an HMAC-based one-time password (HOTP) which does not expire until used, or a time-based one-time password (TOTP) that expires in 30 seconds. **Three-factor authentication:** Three-factor authentication requires users to authenticate with what they are. It takes into account something unique to the user such as biometric factors. They can include fingerprint scans, finger geometry, palmprint or hand geometry scans, and facial recognition. Using biometrics for authentication is becoming increasingly common as biometric logins on mobile devices, including facial recognition software and fingerprint scanning capabilities, have gained in popularity among consumers. Other biometric authentication methods, such as ear shape recognition, voiceprints, retina scans, iris scans, DNA, odor identity, gait patterns, vein patterns, handwriting and signature analysis, and typing recognition, have not yet been widely commercialized for MFA purposes. **Four-factor authentication:** Four-factor authentication requires users to authenticate with where they are and when. It considers a user’s geographic location and the time it took for them to get there. Usually, these authentication methods do not require a user to actively authenticate this information, instead, this runs in the background when determining a specific user’s authentication risk. Four-factor authentication verifies a user’s geolocation, which points to where they currently are and their geo-velocity, which is the reasonable amount of time it takes for a person to travel to a given location. For example, if a user authenticates with an MFA software provider in Chicago and 10 minutes later attempts to authenticate from Moscow, there is a security issue. **Five-factor authentication:** Five-factor authentication requires users to authenticate with something they do. It relates to specific gestures or touch patterns that users generate. For example, using a touch-screen enabled with a relatively new OS, that supports the feature, users can create a picture password where they draw circles, straight lines, or tap an image to create a unique gesture password. #### What Types of Multi-Factor Authentication (MFA) Software Exist? There are several kinds of MFA software. In addition to standard MFA functionality, many companies are moving toward [RBA](https://www.g2.com/categories/risk-based-authentication) software, also known as intelligent MFA, which uses risk monitoring to determine when to request users for authentication. The different types of authentication methods can include: **Mobile apps:** A common way users prefer to authenticate is using MFA software’s mobile app. [**Software token**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/software-token) **:** Software tokens enable users to use MFA mobile apps including wearable devices. Using software tokens is considered more secure than using OTP via SMS, since these messages can be intercepted by hackers. Software tokens can be used when offline, making it convenient for end users who may not have access to the internet. [**Push notifications**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-push-multi-factor-authentication-mfa) **:** Push notifications make authentication simple for end users. A notification is sent to a user’s mobile device asking them to approve or deny the authentication request. Convenience is crucial for user adoption of MFA tools. [**Hardware token**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/hardware-token-based) **:** Hardware tokens are pieces of hardware users carry with them to authenticate their identity. Examples include OTP key fobs, USB devices, and smart cards. Common issues with hardware tokens include the hardware’s expense plus the added cost of replacements when users lose them. **One-time passwords (OTP) via SMS, voice, or email:** Users who can’t use mobile apps on their phones can opt to use OTP sent to their mobile devices via SMS text message, voice call, or email. However, receiving authentication codes via SMS is considered one of the least secure ways to authenticate users. [**Risk-based authentication**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/risk-based-authentication) **(RBA) software:** RBA, also known as intelligent or adaptive MFA, uses real-time information about end users to evaluate their risk and prompt them to authenticate when needed. RBA software analyzes IP addresses, devices, behaviors, and identities to set personalized authentication methods for each distinct user attempting to access the network.  **Passwordless authentication:** Passwordless authentication, also known as invisible authentication, relies on RBA factors such as location, IP address, and other user behaviors. Push notifications are considered passwordless authentication, as a user is not required to enter a code, but merely asked to accept or reject an authentication request. [**Biometrics**](https://www.g2.com/categories/multi-factor-authentication-mfa/f/biometric) **:** Biometric authentication factors, such as facial and fingerprint recognition, are gaining popularity among consumers, and therefore, MFA software providers are beginning to support them. Currently, other biometric factors, such as iris scanning, are not available in MFA tools. One issue with using biometrics for authentication is that once they are compromised, they are compromised forever. **MFA as a service:** Tying in with a company’s cloud-based directories, some MFA providers offer cloud-based MFA as a service solution. These often support multiple authentication methods including push notifications, software tokens, hardware tokens, online and offline authentication, and biometrics. **On-premises MFA:** On-premises MFA solutions run on a company’s server. Many software vendors are phasing out these kinds of MFA solutions and pushing customers to cloud-based solutions. **Offline-available MFA:** Users who need to authenticate, but do not have access to the internet, can use MFA solutions with offline support. For example, many federal employees work in controlled, secure environments and might not have access to the internet. Federal government civilian employees might use personal identity verification (PIV) cards to authenticate, while the Department of Defense employees authenticate using a common access card (CAC). For general civilians, they can authenticate offline using a mobile app with offline access to OTPs or one that uses a hardware-based U2F security key.  **Enterprise solutions:** Companies that manage MFA deployments to many users need robust solutions and will opt for software with administrator consoles, endpoint visibility, and connect with single sign-on (SSO) software. ### What are the Common Features of Multi-Factor Authentication (MFA) Software? The following are some core features within MFA software that can help users authenticate via multiple modalities. **Multiple authentication methods:** To meet diverse needs, end users may like to authenticate in different ways. These might include OTPs sent via SMS, voice, email, push notifications sent to mobile devices, biometrics like fingerprints or facial recognition, hardware tokens such as key fobs, or fast identity online (FIDO) devices. Different software offer various kinds of authentication methods. It’s important to consider what type of authentication would work best for a specific organization. **Supports access types:** Ensuring MFA software works with a company’s existing cloud applications, local and remote desktops, web, VPN, and other applications is important. **Prebuilt APIs:** Developers adding MFA software in their applications may seek a provider with a prebuilt API for ease of development. Many software providers offer branded MFA functionality to maintain the look and feel of a developer’s own applications. **Supports FIDO protocols:** FIDO is a set of protocols based on public-key encryption created by the FIDO Alliance that is more secure than OTPs. FIDO supports authentication of almost any type, including USB, near-field communication (NFC), and Bluetooth. [FIDO protocols](https://learn.g2.com/fido) are the basis of passwordless authentication. **Self-registration and self-help portals:** Positive user experience is critical for end-user adoption of MFA software. Many providers offer self-registration processes for end users, as well as self-service portals which save the deployment team’s time. **Administrator tools:** Administrators need tools to help them be most effective in deploying MFA software, as well as meeting company policies. Some MFA providers allow administrators to limit MFA to specific IP addresses or applications and specific geographical or secure locations. Many MFA tools have policy settings that restrict end users from using jailbroken devices. When employees leave or change roles, some MFA providers offer automatic deprovisioning features. Other Features of Multi-Factor Authentication Software: [Backup Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/backup), [Biometric Factor Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/biometric-factor), [Compound Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/compound), [Email Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/email), [Hardware Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/hardware), [Mobile SDK Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/mobile-sdk), [Multi-Device Sync Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/multi-device-sync), [Phone Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/phone), [Point Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/point), [Risk-based Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/risk-based), [SMS Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/sms), [Voice-Based Telephony Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/voice-based-telephony), [Web SDK Capabilities](https://www.g2.com/categories/multi-factor-authentication-mfa/f/web-sdk) ### What are the Benefits of Multi-Factor Authentication (MFA) Software? **Security:** The main purpose of MFA software is for increased security when logging in to accounts. Companies use this software to ensure that only authorized users can log on and have access to specific company accounts. This helps the company prevent both insider threats, such as unauthorized employees, and external threats, like hackers, from accessing restricted accounts. **Simplified login processes:** Another reason businesses use MFA software is to simplify login processes for their employees. Passwords can be a hassle and are not enough to secure an account anymore. Considering the number of accounts users have, many people struggle to remember their passwords and reuse weak or compromised passwords across multiple accounts. Because of password fatigue, companies need ways to secure their employees' accounts while keeping the process simple for end users. MFA can reduce, and in some instances entirely remove the need for passwords. **Improve customer experience:** Developers use MFA software to increase security while simplifying login processes for their customers by embedding MFA tools in their applications. Trust is paramount for a company's success, so encouraging customers and other end users to secure their accounts is essential. Application developers are increasingly implementing MFA in the design of their applications. **Save time for helpdesk teams:** MFA software also improves productivity for help desk teams who deploy these tools to employees. Many of these tools are easy to install and have simple interfaces, contributing to widespread adoption. Many include self-help tools that free up help desk team members' time. **Meet regulatory compliance:** Some regulatory compliance rules, such as payment processing and healthcare regulations, require that MFA software be set up on user accounts. ### Who Uses Multi-Factor Authentication (MFA) Software? Everyone--from individual users to company employees and customers--should use MFA software to protect their accounts. It is even more important to use it to secure email accounts and password vaults to reduce the risk of being hacked. There are free versions of MFA software available for individuals and light users, as well as enterprise-level software available with added functionality for corporate deployments. **Individuals:** individuals use MFA software to protect their personal accounts including email, password vaults, social media, banking, and other apps. **Administrators:** Administrators or help desk technicians deploy MFA software to their colleagues. With large deployments, many administrators seek an MFA solution that provides a robust administrator platform to help with provisioning, deprovisioning, and setting risk policies. **End users:** End users, like company employees or customers, use MFA software on a daily basis. Accessible solutions with easy usability increase the adoption of these tools, improving security. Presently, many MFA software deployments utilize mobile device applications in the process. **Developers:** Developers, engineers, and product teams use MFA software to ensure the applications they’ve built are secure for end users. While some developers might choose to build their own MFA software, many are embedding existing MFA software solutions in their apps using APIs that allow developers’ software to integrate with the MFA software. #### Software Related to Multi-Factor Authentication (MFA) Software Related solutions include: [Passwordless authentication software](https://www.g2.com/categories/passwordless-authentication) **:** Passwordless authentication is a type of MFA software that eliminates a password as an authentication type. Instead of using passwords (something the user knows), passwordless authentication relies on authenticating a user via other means, such as something a user has (like a trusted mobile device or a hardware security key) and something that they are (for example, scanning their fingerprint). [Biometric authentication software](https://www.g2.com/categories/biometric-authentication) **:** Biometric authentication software is a type of MFA software that helps improve security for networks, applications, and physical locations by requiring biometric factors as an additional access qualifier. Biometric authentication tools utilize physical characteristics including facial, fingerprint, or voice recognition, to verify a user’s identity. [Risk-based authentication software](https://www.g2.com/categories/risk-based-authentication-rba) **:** RBA software is a type of MFA software that analyzes contextual factors like the user’s IP addresses, devices, behaviors, and identities to set customized authentication methods for each individual user attempting to access the network. Non-suspicious users accessing applications from known devices, locations, and networks may be automatically signed in. Suspicious users may be required to provide step-up authentication methods, such as inputting an SMS code, biometric verification, or email confirmation actions to properly verify their identity. [Single sign-on (SSO) software](https://www.g2.com/categories/single-sign-on-sso) **:** SSO software is an authentication tool that provides users with access to multiple applications or datasets without requiring multiple logins through the use of federation. Many SSO solutions have MFA functionality native within their software. [Identity and access management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam) **:** IAM software authenticates workforce users, provides access to systems and data, tracks user activity, and provides reporting tools to ensure employees comply with company policies. MFA is one component of this software. [Customer identity and access management (CIAM) software](https://www.g2.com/categories/customer-identity-and-access-management-ciam) **:** Businesses use CIAM software to manage customer user identities and offer those customers a secure, seamless login experience for the company’s websites, applications, and other online services. MFA is one component of this software. CIAM software also allows businesses to manage customer identities, preferences, and profile information at scale. These solutions enable customers to self register for services, login and authenticate, and manage their own user profiles, including consent and other preferences. [Identity verification software](https://www.g2.com/categories/identity-verification): Businesses verify user identities to create trust online and offline, prevent identity fraud, and comply with privacy and anti-fraud regulations using identity verification software. This is different from authentication. With identity verification, companies are trying to verify who an unknown person is (1:N match). With authentication, however, a company is trying to ensure that the person logging in is indeed the known person they already know (1:1 match). ### Challenges with Multi-Factor Authentication (MFA) Software **MFA methods:** It is important to choose the best MFA methods for the workforce. For example, if the workforce cannot carry mobile phones to their job sites—such as those in manufacturing, healthcare, or government roles—businesses must consider using a hardware token. If the workforce often needs to authenticate themselves while they are not online, businesses should choose a solution that allows offline authentication.  **User adoption:** Unlike many security tools that information security professionals deploy in the background, MFA tools are used by everyday users. It is important to properly train employees and ensure they understand how to use these tools. ### Which Companies Should Buy Multi-Factor Authentication (MFA) Software? All companies that have end users accessing important company resources should authenticate their users’ identities prior to granting access. Given that usernames and passwords are easily hacked, having a second or third form of authentication is advisable.  **All companies:** Any company that wants to ensure that only verified, permissioned people--such as employees, contractors, or customers--have access to company accounts. **Regulated industries:** While all companies should secure their resources, companies operating in regulated industries may be required by industry standards or law to do so. For example, many businesses that process credit card payments are subject to the Payment Card Industry Data Security Standard (PCI DSS) compliance standards that require MFA on their accounts. Similarly, the [European Union Payment Services Directive](https://eur-lex.europa.eu/eli/dir/2015/2366/oj) requires strong customer authentication for electronic payments. Additionally, other bodies, such as the [Health Insurance Portability and Accountability Act (HIPAA)](https://www.hhs.gov/hipaa/for-professionals/security/guidance/index.html) for healthcare and the [Sarbanes-Oxley Act (SOX)](https://legcounsel.house.gov/Comps/Sarbanes-oxley%20Act%20Of%202002.pdf) for finance and accounting, require strong authentication processes. ### How to Buy Multi-Factor Authentication (MFA) Software #### Requirements Gathering (RFI/RFP) for Multi-Factor Authentication (MFA) Software As the buyer develops their list of requirements and priorities for selecting MFA software, they must keep these items in mind: **End user use cases** : Determining the company’s end-user use cases is essential. The buyer should also classify the users they are trying to authenticate--are they employees, contractors, or customers? For example, employees may be able to use authentication methods such as hardware tokens and biometrics, while customers might rely on in-app mobile pushes or OTPs sent via email, SMS, or phone.  **Authentication methods** : The buyer must determine the types of authentication methods that will and will not work for their end users. Are there limitations on the types of factors that the employees can use? For example, if employees in a manufacturing facility or healthcare unit cannot carry a mobile phone with them, authentication factors requiring a mobile device may not be suitable. **Licenses needed** : Buyers must determine how many licenses are needed for their end users and if there are different license types based on user type. **Business segment or region-specific solution** : If someone is looking for software tailored to the small businesses segment versus mid-market or enterprise segments, they have to be clear in their RFP about this. Similarly, if the buyer needs a tool that works well in a specific geographical region or language, they should include it in their RFP. **Integrations:** The buyer must determine which integrations are important to their company. **Timeline:** The company must decide how quickly they need to implement the solution. **Level of support:** Buyers should know if they require high-quality support or if they prefer implementing the solution in house. #### Compare Multi-Factor Authentication (MFA) Software Products **Create a long list** There are hundreds of MFA solutions available on the market, which can be daunting to sift through. It is best to narrow the list of potential vendors based on the features that are most important to the organization, such as the type of authentication available to end users.  Buyers can review MFA products on g2.com, where they can search by languages supported, features such as authentication type, and whether the solution is a point solution for MFA or if MFA is a part of a more comprehensive identity product. Once the buyer has narrowed down the product selection, they can save them in the “My List” on g2.com. **Create a short list** After storing the long list of potential MFA products, the list further can be further narrowed down by reading user reviews, checking the product’s ranking on the G2 Grid® report for the Multi-Factor Authentication (MFA) software category, and reading usability ratings. **Conduct demos** After researching the options, it is time to conduct demos to ask detailed questions of the vendor and ensure it meets particular business needs. Potential buyers can contact many vendors directly on g2.com to request demos by selecting the “Get a quote” button. At each demo, buyers must be sure to ask the same questions and use case scenarios to best evaluate each product.  #### Selection of Multi-Factor Authentication (MFA) Software **Choose a selection team** The software selection team should be a handful of people representing different areas of the business. Personas should include the ultimate decision maker, IT or security administrators, and end users. It is important to include at least one end user on the selection team because end-user adoption is critical to the success of this software solution. **Negotiation** When negotiating a contract, typically longer length contracts and larger license counts can improve discounting.  **Final decision** Prior to making a final decision on which tool to purchase, buyers should ask the vendor if they offer a trial period to test with a small number of users before going all in on the product. If the tool is well received by end users and administrators, businesses can feel more confident in their purchase.