---
title: Sisense Reviews
meta_title: 'Sisense Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1062 reviews by the users' company size, role or industry
  to find out how Sisense works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 1062
  scale: '5'
date_modified: '2026-06-22'
parent_category:
  name: Business Intelligence
  url: https://www.g2.com/categories/business-intelligence
---

# Sisense Reviews
**Vendor:** Sisense, Inc.  
**Category:** [Embedded Business Intelligence Software](https://www.g2.com/categories/embedded-business-intelligence)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 1,062
## About Sisense
Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence.



## Sisense Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Sisense, valuing its simple design and accessibility for all skill levels. (81 reviews)
- Users love the **intuitive data visualization** in Sisense, enabling rapid dashboard creation without coding skills required. (50 reviews)
- Users appreciate the **ease of integration** with various systems, enhancing the flexibility and functionality of Sisense. (45 reviews)
- Users commend the **helpful customer support** from Sisense, praising its responsiveness and commitment to user needs. (40 reviews)
- Users appreciate the **ease of dashboard customization** , allowing intuitive development and sharing of visualizations swiftly. (38 reviews)
- Users appreciate the **easy integrations** of Sisense, enabling seamless connections with databases for effective performance tracking. (38 reviews)
- Customization (32 reviews)
- Charting Features (28 reviews)
- Analytics (27 reviews)
- Flexibility (20 reviews)

**What users dislike:**

- Users often struggle with the **learning curve** due to complicated features and inadequate training for non-technical users. (37 reviews)
- Users find the **missing features** in Sisense frustrating, as it complicates report customization and data handling. (28 reviews)
- Users face challenges with **bugs and support issues** , impacting updates and the overall user experience with Sisense. (21 reviews)
- Users struggle with **dashboard issues** such as resizing columns, difficult filters, and an overall cumbersome report manager. (20 reviews)
- Users find the **limited customization** options in Sisense challenging, especially for advanced dashboard designs and large datasets. (17 reviews)
- Complexity (15 reviews)
- Difficult Setup (13 reviews)
- Users find Sisense **expensive** , especially with a complex pricing model and high costs for larger teams or implementations. (13 reviews)
- Users find **difficult navigation** in Sisense, particularly with permissions, filters, and dashboard transitions, quite frustrating. (12 reviews)
- Users experience **slow loading times** with Sisense, which can hinder working with extensive datasets efficiently. (12 reviews)

## Sisense Reviews
  ### 1. Sisense Big Help to Businessess

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rennabie F. | Senior Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

The most helpful using Sisense is that you can filter what information you only need in a Database that you only need to work on specifically.

**What do you dislike about Sisense?**

I don't see any least helpful about Sisense but sometimes their system is down and maybe due to maintainance activity.

**What problems is Sisense solving and how is that benefiting you?**

Sisense solve filtering what informations is needed in a Database to work on which is easy for us to work.

**Official Response from Jacqueline Cordell:**

> Rennabie, thank you for your review! I appreciate your thoughts and wouldlove to chat with you about getting involved in our Sisense Community. :) If you are interested, email me at community@sisense.com

  ### 2. Powerful BI Platform With Some Limitations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Sisense?**

Sisense extensively for building interactive dashboards and finds it very easy to use with its flexible data integration and intuitive drag-and-drop interface. The implementation getting started with Sisense is relatively smooth. Their documentation and community forums cover common use cases well. An intuitive interface reduces the learning curve for new users. The customer support team is generally responsive in resolving issues. However, there is scope for improvement in response times for critical issues. More region-specific support will be beneficial. Power users who work with Sisense daily will find it very easy and intuitive to use. Embedding my dashboards into internal web apps required some custom coding effort.

**What do you dislike about Sisense?**

Lack of DevOps capabilities can create challenges in multiple environemnts. The pricing model also needs to be more transparent on feature access. Larger complex implementations & deployments may require professional services. Less frequent users may require some ramp-up time to get used to the platform.

**What problems is Sisense solving and how is that benefiting you?**

We have used Sisense to build advanced analytics dashboards providing insights into device usage data. The wide range of visualization and charting capabilities allowed me to build dashboards tailored to our needs. In summary, Sisense provided the advanced analytics and customization we needed to deliver an embedded "analytics-as-a-service" experience directly to our customers within their existing portal.

**Official Response from Jacqueline Cordell:**

> Thank you for taking the time for the review. I would love to have you share your use case in our Sisense Community! 

  ### 3. A very powerful, user friendly and modern BI tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about Sisense?**

We have been using Sisense for the last 2 yers now and it has transformed the reporting capability within our business. We use it embedded inside our product so our clients can understand their own data.
We also use it internally not only for management reporting, but also to aid our operations team to manage their day to day tasks. Its really simple and intuitive for non-techies to use.

The great thing is the business now own the reporting and not IT

Linking to our existing SQL databases works like a charm and we can have a mixture of cached and live cubes, depending on the frequency of change. 
It has great choice of data visualization options availables which look really smart and the filtering and drilldown capabilities are really helpful for users to 
gain valuable insight in the data.

Sisense provide great online support and training videos and the account management/support team are really good.
The embbeding into our cloud solution using both Single Sign-on and with our bespoke data security requirements was a challenge but we got there in the end. We are also using the Sisense.JS library 
as well to embed individual widgets into our web pages.

I really like the fact that the company is always striving to improve the product with a number of new features added all the time.

**What do you dislike about Sisense?**

Dashboards can sometimes take a long time to load and our environment can occastionally lock up, requiring a restart of the environment on the server

**Recommendations to others considering Sisense:**

We compared Sisense to other leading BI vendors and choose Sisense as Its really simple and intuitive to use, connects to all our data so we can seamlessly report on this and the company continue to add new features.

**What problems is Sisense solving and how is that benefiting you?**

Sisense allows us to bring all our data together in one place. It allows allows our business users to support our customers needs on a day to day basis. They "own" the product. They build the reports. No more IT involvement.

Sisense allowed us to transform what was previously a static / historical look back at how customers performed over the last quarter. This is too late to act on anything. Now we have realtime dashboards that the end users can run whenever they want and we have created Pulses to alert people when something important happens.

Internally this has also allowed our business to get a better understanding of the business , both financially and from an operational point of view. We also use this as an operational reporting tool to assist our customer success team to do their job

We are so happy with Sisense, when we recently purchased another company, we have now bought a second Sisense environment and are migrating them away from PowerBI as it is easier to use, and costs a lot less

**Official Response from Jacqueline Cordell:**

> Thanks for the review!!! We would encourage you to engage in our Sisense Community! 

  ### 4. Lots of promises, lack of results

**Rating:** 0.0/5.0 stars

**Reviewed by:** Alejandro P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about Sisense?**

It's got an intuitive interface that's very user-friendly, and building dashboards is a breeze. They've done a great job on the UI/UX.

**What do you dislike about Sisense?**

The product is buggy, the updates cause chaos, and the promises of fixing things go largely unsolved. We spent ~$345,000 in three years and had to pull the plug. Initially, they recommended we host Sisense on our server, which we did, and after many issues, we moved to their cloud service as they told us this would solve all of the issues. This ended up not happening, and we had many issues that were simply unresolved. This caused major problems for our customers (we're a SaaS company, and we used Sisense to provide analytics to our customers), who constantly complained about things that suddenly stopped working (e.g., scheduled reports, exports to Excel and other features that stopped working out of the blue). The performance was lackluster, and all we received were excuses.

**What problems is Sisense solving and how is that benefiting you?**

Our primary goal was to provide embedded analytics for our customers within our application, but the dashboards took 10+ seconds to load the first time, so our customers simply stopped using it due to the low performance.

**Official Response from Andrew Loomis:**

> Hi Alejandro,

I'm very sorry to hear about your experience with Sisense, this is definitely not what you or any other customer should have to go through.  We have made significant strides over the past few months to ensure our releases become less and less disruptive.  It sounds like you've already made a decision to find a new partner for analytics, but if there's anything we can do to help you avoid having to go through a migration, please reach out to your CSM.

  ### 5. Love every Sisense feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

I like everything, Blox is my favorite add-on.

**What do you dislike about Sisense?**

They don't have LEFT JOIN in the data model.

**What problems is Sisense solving and how is that benefiting you?**

Sisense helps us build dashboards and visualize data in a way that make it easy for our internal users and clients to track and monitor data, and ensure that the data they are looking for can be viewed and created with a dashboard on Sisense.

**Official Response from Jacqueline Cordell:**

> Thakn you Anna for your review! We have a lot of articles and blogs about BLoX if you are looking to learn more about them or read about other use cases! 

  ### 6. Gives good flexibility but doesn't have intuitive filtering

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Sisense?**

Gives dashboard users the ability to customize dashboard to a reasonable degree

**What do you dislike about Sisense?**

- common dependent filter options that are available in other Visualization tools (like Tableau & PowerBI) are not out of the box in Sisense
- Data breach

**What problems is Sisense solving and how is that benefiting you?**

Identify savings opportunity for spend

**Official Response from Jacqueline Cordell:**

> We're glad to hear that Sisense is helping you identify savings opportunities. We'll continue to work on enhancing our features to better meet your needs. We would love to have you join our Sisense Community-- we have a ton of helpful knowledge-based articles as well as provide recent updates regarding Sisense! 

  ### 7. Great Data Analytics tool. Could improve with better visuals and easier formulas.

**Rating:** 4.0/5.0 stars

**Reviewed by:** ROMAIN M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Sisense?**

Simplicity of creating a Dashboard.
Navigation.
Filters.

**What do you dislike about Sisense?**

Writing formulas, something more intuitive close to Excel. 
Some visual could be improve, need to readkjust the graph as per screen size.
Customer support cannot find solution as easy as the team in place 5 years ago. 
Big turnaround accross the support team.

**What problems is Sisense solving and how is that benefiting you?**

Looking at trends accross a very large number of data.

**Official Response from Jacqueline Cordell:**

> Thank you for highlighting the simplicity of creating a Dashboard, navigation, and filters. We would love to have you add your feedback on writing formulas and visual improvements into consideration for future updates to our Product Feedback Forum located in the Sisens community. 

  ### 8. Sisense Review from a Mental Health Company

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jaime L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Sisense?**

The ease of use and the ease of intergration with all of our data sources. Users are able to get what they need at the frequncy that they need.

**What do you dislike about Sisense?**

Customer support has been a little lacking and most of my knowldege has been from what I can discover on my own. Though recent changes to our case manager has improved this some.

**What problems is Sisense solving and how is that benefiting you?**

We have been using it to access our KPIs which we aren't able to do from the data source. We can figure out which providers are performing at a high level and those that are struggling. Similarly we can see what programs are doing well and what locations are thriving.

**Official Response from Jacqueline Cordell:**

> I am sorry to hear that your support has been less than 100%! Please reach out to us directly if you need any further assistance. Also, our community offers many wonderful solutions and tips for customers. 

  ### 9. Accounting Department Review for Sisense

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brighid B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

I like the ease of the reports.  They are easy to run and easy to pass along to colleagues to review and view trends.

**What do you dislike about Sisense?**

Sometimes, the Dashboards are slow and there is a delay with the information.

**What problems is Sisense solving and how is that benefiting you?**

Sisense is providing dashboards and reports to allow us to look at performances of departments as well as sales by state.

**Official Response from Jacqueline Cordell:**

> Hi Brighid, thank you for this review! I would love to have you join our Sisense Community-- we provide a ton of knowledge-based articles as well as use case stories!  

  ### 10. So simple yet so powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2018

**What do you like best about Sisense?**

Going from nothing to a setup that will give you great looking dashboards and new insights literally takes an hour or two. Their API first approach that let's us use the platform in all kinds of ways and integrate easily.

**What do you dislike about Sisense?**

I miss a few features that would be nice. Versioning of components (like dashboards) for example.  I'm not too concerned though. The product is evolving with new features in an impressive way.

**What problems is Sisense solving and how is that benefiting you?**

Interactive analytics and embedded BI for our existing software. The first one is realized and we're making great progress with the latter one.

**Official Response from Jacqueline Cordell:**

> Thank you for your review! We would love you to come and join our Sisense Community! We are always looking to gett our customers involved and engaged with our community. :)

  ### 11. Elevate and empower your data insights and transform them to actions and decisions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

1. Flexible data visualization capabilities to help users create interactive dashboards and reports
2. Ease of use, intuitive user interface to help users navigate and analyse data sets without extensive tech expertise.
3. Report speed or performance is fast. Reports generate quickly
4. Great customer support who are fast to respond to queries and roadblocks during development.

**What do you dislike about Sisense?**

1. Initial setup can require lots of time especially if multiple data sources are required.
2. Sisense may occasionally be resource intensive that leads to slower performance, although this can largely be due to the massive data being processed and can happen to other BI solutions too.
3. Limited customization options in terms of design and layout although this isn't a showshopper.

**What problems is Sisense solving and how is that benefiting you?**

It is mainly a cost reduction initiative to migrate from an incumbent vendor.

**Official Response from Jacqueline Cordell:**

> Thank you for your review! You have provided a lot of great informational feedback. The Sisense Community is a great spot for our customers to get education on the product as well as a place to provide feedback for our product house (our Product feedback forum).  Hope to see you around! 

  ### 12. Sisense is Fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

Sisense is perfect for disseminating my company's data to all relevant users. The reports are easy to make and we use it frequently throughout the day. The user interface is simple and easy to use from our data team to our sales team.

**What do you dislike about Sisense?**

Navigation of multiple reports can be a little tough as the saved report feature isn't super comprehensive.

**What problems is Sisense solving and how is that benefiting you?**

Data reporting can be tough when needing mulitple line items provided. Sisense is able to group all filters we need into one report and then you can pick and choose which you need.

**Official Response from Jacqueline Cordell:**

> Hello there! Thank you so much for the review, I would encourage you to join our Sisense community-- we have a ton of resources for customers! If you would like to learn more about our community, please email us at community@sisense.com. We will happily give you a demo! 

  ### 13. Robust Features with Some Scalability Hurdles

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Sisense?**

The strong suit of Sisense lies in its comprehensive approach to data integration and analysis. The ease with which it handles data from various sources and the simplicity of its dashboard creation tools are commendable. Visualizing data is a breeze, and the drag-and-drop functionality is a boon for creating detailed reports quickly.

**What do you dislike about Sisense?**

However, the platform isn't without its issues. The primary concern arises when the system is scaled. For a SaaS offering, one anticipates seamless scalability and robust backend support to manage increasing data loads. Unfortunately, Sisense seems to struggle with resource management during high-demand periods. As the complexity and volume of queries grow, performance can degrade, contradicting the expected reliability of a cloud-based service. This has been a significant drawback, especially when quick data processing is essential for business operations.

**What problems is Sisense solving and how is that benefiting you?**

The platform has been instrumental in transforming our data visualization practices.

**Official Response from Jacqueline Cordell:**

> I would encourage you to post in our Product Feedback Forum hosted within our Sisense Community and share this concern. Thank you so much for leaving this review! 

  ### 14. Sisense is a great data management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marty F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

Ease of use and the ability to customize reports to your specific business needs. from building global to individualized dashboards, it is the biggest value-add that Sisense brings to our organization.

**What do you dislike about Sisense?**

Sisense has delivered on all expectations and more.

**What problems is Sisense solving and how is that benefiting you?**

Real-time data and reporting that is available as needed by our Team Members.

**Official Response from Jacqueline Cordell:**

> Marty- thank you for the glowing review! I would love to have you around the community and have you share your experience for other users! 

  ### 15. Great for quick access dashboarding, Short on Deep Level Analytics

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Sisense?**

I appreciate the ease at which we can develop new dashboards to bring some visualizations to our users rapidly.  The interface is intuitive and easy to customize.  You can easily imbed your queries and stored procedures which drive your result sets and then easily integrated those into a handful of charts.

The sharing of dashboards to users is simple and makes extending the visualizations to a wide variety of recipients very easy.

**What do you dislike about Sisense?**

Overall the tool lacks robustness with respect to driving interactive analytics.  There is no capability of importing data models into the platform which limits the functionality to indepenedent data sets and no real multi-dimensional analysis.

**What problems is Sisense solving and how is that benefiting you?**

It's best suited in allowing us to identify trends and using some of the conditional formating capabilities, allows us to generate easy to interpret dashboards to quickly give us easily identifiable indicators.

**Official Response from Jacqueline Cordell:**

> I would love to hear more about how Sisense is benefiting you and your company and possibly share that within our Community! Please reach out to community@sisense.com if you'd be interested. 

  ### 16. Easy and fast to work with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sanchi L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Sisense?**

The tool is super easy to work with. The navigation tab and icons are clean and thought through. We use it for many of our analytic dashboard needs. It was also very easy to intigrate with our current reporting software, PBI.

**What do you dislike about Sisense?**

I never really had need to work with customer service but when I did once it took quite some time to resolve the issue. I wish that had gone by faster.

**What problems is Sisense solving and how is that benefiting you?**

Quick easy analytics that do not require much dash board building

**Official Response from Jacqueline Cordell:**

> We're glad to hear that you find Sisense easy to work with and that it integrates well with your reporting software. We apologize for the delay in resolving your customer service issue and will work to improve our response time in the future. If you have yet to join our Sisense community, I would suggest to. We have a plethora of articles that may be of assistance next time you are looking for quick assistance. :) 

  ### 17. Sisense is a powerful tool and I love it bein 100% cloud based

**Rating:** 4.0/5.0 stars

**Reviewed by:** Antonio F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Sisense?**

100% cloud based.
Very customizable.
Support and community is really good.

**What do you dislike about Sisense?**

Customized widget creation (BloX)  is not intuitive.
I would like to see more widgets available such as buttons, dropdown filters, etc

**What problems is Sisense solving and how is that benefiting you?**

Sisense is helping us connect multiple sources and transform it into powerfull reports.

**Official Response from Jacqueline Cordell:**

> Hi Antonio- thank you for the review! 
It brings us joy to hear that you are enjoying the product and are finding value from it being cloud-based. I would love to chat with you about your experience and have you join our Sisense Community! 

  ### 18. The best BI tool in the market

**Rating:** 4.0/5.0 stars

**Reviewed by:** Merlijn M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Sisense?**

Sisense is easy to use and offers a lot of features to analyze your data. Multiple integrations can combined through various data sets. Our customers love it!

**What do you dislike about Sisense?**

The speed of fixing errors can be improved here and there.

**What problems is Sisense solving and how is that benefiting you?**

Creating insights and comparing data set to make data-driven decisions

**Official Response from Jacqueline Cordell:**

> Thank you for sharing your positive experience with Sisense! We're glad to hear that you find it easy to use and appreciate the multiple integrations it offers. We understand the importance of improving error-fixing speed and will continue to work on enhancing our processes. It's great to hear that Sisense is helping you make data-driven decisions! Always feel free to share your use case and story in the Sisense Community. 

  ### 19. Experience has been good. Customer service is A+. The product leaves a little to be desired.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Sisense?**

Customer service, willingness to listen. Sisense is a company to can continue to evolve and grow.

**What do you dislike about Sisense?**

The product is a little buggy and not the most intuitive. The fact that the filters are not user friendly and tables cannot sort by a different column creates the need for hack job solutions. I don't like needing to leverage third party add-ons to make dashboards more user-friendly.

**What problems is Sisense solving and how is that benefiting you?**

Embedded, interactive reporting.

**Official Response from Jacqueline Cordell:**

> We're thrilled to hear that you find our customer service to be A+. We understand your concerns about the product and would encourage you to check out the product feedback forum in our Sisense Community. This is a space for users to share their feedback for product enhancements or additions. Feel free to check out the others and provide a kudo or comment-- our product, house uses the engagement of this forum as an asset for future additions to the future roadmap. If you don't see your suggestion already added, feel free to share it. :) 

  ### 20. Very powerfull tool to analyze your data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Blas C. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

That is very powerfull to create different panels using different data sources and having a common way to query the data.

**What do you dislike about Sisense?**

Look and feel can be improved to be more attractive

**What problems is Sisense solving and how is that benefiting you?**

Analyze data from different sources using a common way and having the data analysis altogether.

**Official Response from Jacqueline Cordell:**

> Blas, thank you for the review! We love hearing back from our customers, and would love to have your experience shared in our Sisense Community! 

  ### 21. Sisense (Persicope)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Patrick  W. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

Great dahsboards, makes my life in Finance much easier!

**What do you dislike about Sisense?**

Slow refresh times occasionally. Otherwise no complaints, I don't knwo how to manage or create any dashbaords, so I don't have any technical feedback

**What problems is Sisense solving and how is that benefiting you?**

It provides me with much of my operational and finance data.

**Official Response from Jacqueline Cordell:**

> Thanks for the review, Patrick! 
I would love to chat with you about your use case and how we could share it in our Sisense Community! If you are open to this please shoot me an email at community@sisense.com.

  ### 22. Easy Navigation through Data Landscape and Insights

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2024

**What do you like best about Sisense?**

The User Friendly Interface and the support of various range of data source which allows us to consolidate data easily. Additionally the integration of AI helps a new user to gain better insights into the data. The community and support is also great, and any issues are resolved in a timely manner.

**What do you dislike about Sisense?**

The mobile access has various limitations as compared to the desktop version, and the functionality can be improved for the mobile device. The advanced customisation of dashboard is fairly complex and can be simplified. It is sometimes slow in case of querying complex databases

**What problems is Sisense solving and how is that benefiting you?**

Sisense helps me to analyse data to extract insights especially for creating documentation based on real time and historical data trends. The visualisation tool also helps me understand complex technical concepts.

**Official Response from Jacqueline Cordell:**

> Hello! Thank you for taking the time to leave us a review-- we value all reviews so much! I would encourage you to check out and join our Sisense Community to delve deeper into offerings and support tools/articles! 

  ### 23. Great cloud solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Sisense?**

Sisense is a great cloud solution for manipulating data and visualizing data.

**What do you dislike about Sisense?**

I wish we could use more advanced SQL queries in the cloud solution. The default queries available in Sisense don't always allow us to manipulate the data in the way we'd like. This causes my team to think of workaround solutions.

**What problems is Sisense solving and how is that benefiting you?**

Sisense is our business intelligence tool. We are able to connect data from multiple tools and systems in our org and analyze that data all in one place.

**Official Response from Jacqueline Cordell:**

> It's great to hear that Sisense is helping you connect and analyze data from multiple sources, providing a comprehensive business intelligence solution for your organization. We have knowledge-based articles that may be of use to you and your team within the Sisense Community-- if you are looking for more topics please send suggestions to Community@sisense.com and I can make sure that they get to the authors of these types of articles! 

  ### 24. Sisense Periscope

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Sisense?**

We have been using Sisense Periscope since 2018 and we are very happy with the product. It empowers anyone in the company with SQL knowledge to create dashboards and share them with others. This tool is really the fastest way from data to insights when you are prototyping or exploring.

**What do you dislike about Sisense?**

Once you reach a certain level of complexity with your dashboards you will hit limits either in terms of performance or dashboard usability. In these cases it's better to move to more advance data tools that allows to better slice and dice the data. Still we are very happy to keep Sisense Periscope for the initial exploratory phase.

**What problems is Sisense solving and how is that benefiting you?**

Sisense Periscope helps solve the problem of quickly creating a dashboard from a relational database or flat files to share with others.

**Official Response from Jacqueline Cordell:**

> We love to hear from power users! With you having been a long-time customer,  I encourage you to join our Sisense Community! Your years of experience could really empower other users/community members. 

  ### 25. Quick and Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Piotr G. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

Sisense is a quick way to put together data in a clean and consise way.

**What do you dislike about Sisense?**

They are working on adding more and more features but some features are behind a paywall.

**What problems is Sisense solving and how is that benefiting you?**

Creating dashboards of the things that are important to me.

**Official Response from Jacqueline Cordell:**

> We're glad to hear that you find Sisense quick and easy to use for putting together data cleanly and concisely. We have our Sisense Community available for all Sisense users (FOR FREE), feel free to join in on the community conversations! 

  ### 26. An advanced BI Tool with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Sisense?**

The ability to create and deliver enhanced dashboard capabilities with Enterprise-level features.

It is great at providing the end user the ability to interogate the data further with lots of little features which helps identify some actionable insights.

**What do you dislike about Sisense?**

Some parts of the UX could be improved in the back-end when you create dashboards

**What problems is Sisense solving and how is that benefiting you?**

Helping to bring our data to life for users and doing so in ways we've never been able to before with some other BI Tools

**Official Response from Jacqueline Cordell:**

> Thank you for sharing your positive experience with Sisense. We are pleased to hear that the tool is providing you with the ability to interrogate data and identify actionable insights. 
If you find yourself wanting to get more involved with Sisense and other users,  would encourage you to join our Sisense Community! 

  ### 27. It is a user friendly & it needs more of coding (Line Java, CSS etc..)

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pramod M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Sisense?**

Bolx Widget, the user interface is good & tabber option is good.

**What do you dislike about Sisense?**

It needs more coding knowledge if we need to work on Bolx.

**What problems is Sisense solving and how is that benefiting you?**

If I rise any ticket when I gettinga solutio with in 8 hours.

**Official Response from Jacqueline Cordell:**

> Pramod, thanks for the feedback! I am attaching a survey that provides a spot to offer ideas for our Knolwedge-based authors to create. We are working to create KB articles that are topics that our customers are truly looking for, so your feedback would be great! 

  ### 28. Great Insights Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

Sisense is very user friendly, intuitive, and so much better than previous platforms I have used.

**What do you dislike about Sisense?**

Wish it was easier to bookmark dashboard for future use

**What problems is Sisense solving and how is that benefiting you?**

Clean data and analytics to be able to track one off and recurring products.

**Official Response from Jacqueline Cordell:**

> Hi Ryan, thank you fort aking the time to leave us a review. 
I would encourage you to join our Sisense Community; we are always looking to share customers' use case stories! We also provide users with knowledge-based articles, and product updates as well as our product feedback forum. 

  ### 29. Great BI Tool with a learning curve

**Rating:** 4.0/5.0 stars

**Reviewed by:** Franco M. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Sisense?**

The customisation with Dashboards, interactive and resourceful to identify trends.

**What do you dislike about Sisense?**

You have to build cubes before building the dashboards; there is a learning curve.

**What problems is Sisense solving and how is that benefiting you?**

To identify data trends and match rates for our retail clients data.

**Official Response from Jacqueline Cordell:**

> Thank you for sharing your feedback! We're thrilled to hear that you're enjoying the customizability and interactivity of Sisense dashboards. We understand that building cubes can be a bit challenging at first, but we're here to support you every step of the way. We have a multitude of courses available in our Academy for customers. :) Feel free to create an account and take some classes if needed! 

  ### 30. Legacy platform that keeps going strong

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

When we first met with Sisense 7 years ago, they promised an easy way of building dashboards for our customers. They delivered that, and keep going strong until today.

**What do you dislike about Sisense?**

As a small business, we are price sensitive. Sisense has custom pricing that sometimes it's scary to ask. Sisense doesn't give usage analytics for free, which is very helpful to grow business.

**What problems is Sisense solving and how is that benefiting you?**

Sisense gives us a quick and easy solution to build embed dashboard within our platform.

**Official Response from Jacqueline Cordell:**

> Thank you! 
I am glad that we have had a great constant business relationship over these many years! I would like to have you in our community! We have a lot to offer our customers there. 

  ### 31. Sisense has help us improve our productivity.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rem T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

Easy to use, simple and direct, readability.

**What do you dislike about Sisense?**

More features can be added to enhance product.

**What problems is Sisense solving and how is that benefiting you?**

When were crunching numbers, data that we need to show and share to stakeholders. It has helped a lot with our decision making.

**Official Response from Jacqueline Cordell:**

> Thank you for sharing your experience with Sisense. We're glad to hear that it has helped with your productivity and decision-making. We understand your feedback about adding more features, and we're continuously working on improving our product to better meet your needs. I would encourage you to join the Sisense Community to keep up with all our updates! 

  ### 32. Charts and Dashboards

**Rating:** 4.5/5.0 stars

**Reviewed by:** Colton S. | BD Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Sisense?**

Ease of use and ability to create new filters

**What do you dislike about Sisense?**

The amount of time it takes for a page to load

**What problems is Sisense solving and how is that benefiting you?**

Allows me to easily access live data and track results and performance in real-time

**Official Response from Jacqueline Cordell:**

> Colton- thank you for the review! I am happy to hear that you have had a positive experience with the tool. If you have not joined the community, I encourage you to do so! We have a plethora of posts that have shown to be not only useful but insightful for customers like yourself. 

  ### 33. Gets the job done

**Rating:** 1.5/5.0 stars

**Reviewed by:** Lauren E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Sisense?**

I like that their contracts include unlimited users for viewing the dashboards. This allows us flexibility with granting our clients access because we do not have to limit the number of licenses we give to clients.

**What do you dislike about Sisense?**

Our Customer Success Rep (we have had many so not one in particular) always try to sell to us. They do not help with actual issues or enhancements that we have access to so we did not find the meetings useful.

**What problems is Sisense solving and how is that benefiting you?**

It allows us to track quoting usage on our platform.

**Official Response from Andrew Loomis:**

> Hi Lauren,

I'm sorry about the experience you've had with your CSM.  For product enhancements I recommend joining our community and posting your ideas in the product feedback forum, our product and community team review these ideas and consider the top ideas for our upcoming roadmap.  If you have open issues feel free to contact csmail@sisense.com and we'll get this routed to the right team.  Thank you so much for being a valued partner of Sisense!

  ### 34. Exceptional data visualization tool & dashboard

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean J. | Cyber Security Analyst, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Sisense?**

Sisense is up there when it comes to data visualization. One is able to create complex data visuals as one wishes.

**What do you dislike about Sisense?**

Its the best data analysis tool and there are no features I feel could be improved at this time.

**What problems is Sisense solving and how is that benefiting you?**

Sisense gives me the tools to process data, extract relevant information from it, and create whatever reports I need for the business.

**Official Response from Jacqueline Cordell:**

> Thank you for sharing your positive experience with Sisense! We are thrilled to hear that you find our data visualization tool exceptional and user-friendly. It's great to know that Sisense is helping you create complex data visuals and reports for your business needs. If you ever have any questions or need assistance with anything, please feel free to reach out to our customer support team. We are here to help and ensure you continue to have a great experience with Sisense.

  ### 35. Interesting BI tech that covers some unique use-cases but ultimately too complex

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Sisense?**

A larget variety of widget types to present data. Ability to duplicate and mass sahre dashboard. Scriptable and buildable plugins. Interesting RDBM visual for data modeling.

**What do you dislike about Sisense?**

Writing metrics can be like learning a brand-new syntax with its own quirks and nuances. Much of the documentation is out of date. Support often passes issues amongst themselves and takes a while for resolution.

**What problems is Sisense solving and how is that benefiting you?**

Data model building, dashboard development, and dashboard sharing.

**Official Response from Jacqueline Cordell:**

> Thank you for sharing your feedback on Sisense. We're glad you appreciate the variety of widget types and the ability to duplicate and share dashboards. We understand your concerns about the complexity of writing metrics and outdated documentation. We are continuously working to improve our platform and provide better support. Your insights on the issues you faced with support are valuable, and we will address them to enhance our service. If you have any specific issues or need assistance, please feel free to reach out to us. We are here to help and ensure you have a positive experience with Sisense. 

  ### 36. Sisense puede ser una plataforma de BI simple que te ahorrará tiempo.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

The design makes it very easy to create beautiful dashboards. The platform overall is simple and can save you time. Sisense is not only a BI tool but offers an end-to-end solution that can save you manpower.

**What do you dislike about Sisense?**

The support is not good and the documentation is also not great compared to other BI services. The price is also high.

**What problems is Sisense solving and how is that benefiting you?**

Quick access to reports, large data loads, and dashboard maintenance.

**Official Response from Andrew Loomis:**

> Thank you for your feedback! I apologize that you have not had the best experience with support - if you have any specific details you can share them with via csmail@sisense.com

Regarding documentation, I highly recommend you check out our knowledge base which has recently been revamped and compliments our product documentation very well.

  ### 37. Powerful Reports that are easy to create!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2020

**What do you like best about Sisense?**

It is very easy to add new widgets to the dashboards. Sisense really brings our Software reporting to the next level!

**What do you dislike about Sisense?**

Linking data within the elasticube can get confusing at times, depending on how many different tables you are looking to join.

**What problems is Sisense solving and how is that benefiting you?**

We are using Sisense within our own applications for our customers to utilize. We have been able to increase the annual subscription due to the powerful reporting that Sisense offers.

**Official Response from Jacqueline Cordell:**

> Thank you for the review! We have a ton of documentation and articles around the topic of elastic tubes in the Sisense community-- I would encourage you to check them out! 

  ### 38. Flexible and easy to use analytic tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

What stands out about Sisense is its user-friendly interface, making it easy to use frequently. The tool's flexibility and rich features adapt well to diverse data needs. Moreover, its straightforward management enhances the overall user experience.

**What do you dislike about Sisense?**

Sisense drawbacks include data errors during collaborative work, challenges with large datasets and a limitation of viewing only 20,000 records before downloading the file.

**What problems is Sisense solving and how is that benefiting you?**

Analysing huge chunks of data accross multiple departments from Operations to Legal.

**Official Response from Jacqueline Cordell:**

> Hello! I would love to have you provide the view issues you have mentioned above in our Product Feedback Forum (PFF)! You can access it through our Sisense Community. Our product team reviews the PFF quarterly, so get in here and provide yours & vote on any others that stand out to you. 

  ### 39. Sisense/Periscope review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

The ability to tie into our data warehouse and rendering more business readable charts

**What do you dislike about Sisense?**

There have been major disruptions due to the AP team turning our account off in error due to their accounting team not knowing the true state of our payments. This has brought down our dashboards at least two times in the past year.

**What problems is Sisense solving and how is that benefiting you?**

We use Periscope for our business data visualization and KPI dashboards

**Official Response from Andrew Loomis:**

> Thank you for the feedback, I'm happy to hear you are getting a lot of value out of the product.  If you haven't already, please alert your CSM about the payment situation, they can work with our accounting team to prevent this in the future.  If you've already been down that path feel free to shoot an email over to csmail@sisense.com and we'll look into it for you

  ### 40. Worst service ever

**Rating:** 0.0/5.0 stars

**Reviewed by:** Eiji D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

It's easy to use as an end user. Intuitive

**What do you dislike about Sisense?**

Bugs and support incompetence. Components fail very easily

**What problems is Sisense solving and how is that benefiting you?**

Bi platform for our clients

**Official Response from Andrew Loomis:**

> We apologize for the negative experience you've had with our service. We take your feedback seriously and will work to improve our support and address any bugs you've encountered.   Please contact us via csmail@sisense.com with any details you can provide.

  ### 41. Useful Tool

**Rating:** 2.5/5.0 stars

**Reviewed by:** Phillip J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

Data Visualization and dashboard building functionality was great.

**What do you dislike about Sisense?**

I found the billing/support system to be tricky to navigate. I had a number of issues updating payment methods for my company's plan, and our renewal contract was sent to an employee no longer with the company, so we got locked into another year of our plan due to not cancelling the renewal in time.

**What problems is Sisense solving and how is that benefiting you?**

Customer behavior analysis/sales trends are easy to monitor.

**Official Response from Andrew Loomis:**

> We're glad to hear that you found our data visualization and dashboard building functionality great. We apologize for the difficulties you experienced with our billing and support system. We take your feedback seriously and will work to improve in this area.

  ### 42. Very comprehensive BI solution but with unclear and expensive pricing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vincent A. | CTO-CPO de transition, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Sisense?**

Very comprehensive features. On-premise possibility, even for AI features.

**What do you dislike about Sisense?**

High pricing. Some limitations that should be lifted (Linux SE, ...)

**What problems is Sisense solving and how is that benefiting you?**

Integration of a BI solution into our product through APIs/iFrame

**Official Response from Jacqueline Cordell:**

> We appreciate your positive feedback on the comprehensive features and the ability to use Sisense on-premise, including AI features.

  ### 43. Market Leading Data Visulisation tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rupert  T. | Head of Data, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Sisense?**

Unlike many other tools the sisense platform can process "big data" on the fly, allowing users unparrelled access to thier data assets with the ability to interact with teh dashboards to create bespoke analytics.

**What do you dislike about Sisense?**

Continuous updates have occasionally upgraded features that alter views (nbormally however  for the better

**What problems is Sisense solving and how is that benefiting you?**

Create easy access to both internal and external data assets proving unique data and business insigts for ourselves and our customers

**Official Response from Jacqueline Cordell:**

> Rupert, thank you for the review! I would love to see you around our Sisense Community! 

  ### 44. Great Product, Even better Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Sisense?**

Sisense is a data analytics powerhouse, offering a lot of features that can handle just about any data-related task you throw at it. From slicing and dicing data to creating beautiful visualizations, Sisense has it all. What sets them apart is their outstanding support team, always ready to assist with any questions or challenges you encounter along the way. With Sisense, you not only get a robust analytics platform but also the peace of mind knowing that help is just a call or message away. It's a winning combination that makes data analysis a smooth and enjoyable experience.

**What do you dislike about Sisense?**

Documentation, Documentation, Documentation.

**What problems is Sisense solving and how is that benefiting you?**

Anything to do with costs, time constraint tasks and general flow of data in the company

**Official Response from Jacqueline Cordell:**

> Hi, thank you for the review! I would love to have you join our community, it is a great place to learn from other users! 

  ### 45. It makes data gathering, analytics and reporting a lot easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ren T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Sisense?**

Everything is very helpful but the best part is the charts and graphs.

**What do you dislike about Sisense?**

Probably sometimes it takes time to load when the data is too heavy.

**What problems is Sisense solving and how is that benefiting you?**

data gathering and analytics

**Official Response from Andrew Loomis:**

> Thank you for your feedback! We understand that heavy data can sometimes cause longer loading times, and we invite you to engage with one of our consultants (at no cost) to see what we can do to improve performance on your dashboard.   Please feel free to reach out via csmail@sisense.com

  ### 46. Sisense

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Sisense?**

The customization. I appreciate the ability to customize dashboards and reports to suit their specific needs and preferences, creating tailored analytics solutions.

**What do you dislike about Sisense?**

Complexity in Implementation. I found that setting up and configuring Sisense can be complex, especially for those with limited technical expertise. The initial learning curve can be steep for certain users or organizations.

**What problems is Sisense solving and how is that benefiting you?**

Sisesne helps with data connectivity, preparation, analysis, and visualization

**Official Response from Jacqueline Cordell:**

> We understand that the complexity of implementation can be challenging. We continuously work to improve our onboarding process and provide resources to support users with limited technical expertise. If you or anyone else on your team is looking to have more education on the product, we do offer free courses in the Sisense Academy for any of our customers. 

  ### 47. Sisense is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Sisense?**

All the data I need is at my fingertips.I run multiple pages for multiple departments and easily manage my team's data. I can implement product changes and price variants that my team uses daily. It does integrate with all my platforms. And customer service is amazing.

**What do you dislike about Sisense?**

None at this time I like all it has to offer.

**What problems is Sisense solving and how is that benefiting you?**

Data analysis and tracking all metrics for my employees.

**Official Response from Jacqueline Cordell:**

> We're thrilled to hear that Sisense has been such a valuable tool for managing your team's data and integrating with your platforms. Thank you for your kind words about our customer service! I would love to have you share your experience/use case with our Sisense Community! 

  ### 48. There is still room for improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Sisense?**

It's a browser based tool, which eliminates the need for any installation for the developers and end users. 
Direct connectivity to big data ecosysyems is pretty good.

**What do you dislike about Sisense?**

Many bugs that the admin team needs to fix. 
Slow in resolution of bugs. 
Support for upgrades and installations need better engineers. 
Not an easy learning curve like Tableau.

**What problems is Sisense solving and how is that benefiting you?**

Connecting to big data ecosystems directly through Hive quite fast

**Official Response from Andrew Loomis:**

> We appreciate your feedback! I'm sorry you've had a subpar experience with the product thus far, I can assure you that we are quality and stability are top focus areas for our product this year.  Additionally, we are focused on making upgrades as seamless as possible in 2024.  If there are any additional details you can share that would improve your experience with Sisense please reach out via csmail@sisense.com

  ### 49. Not quite there. Usual SQL to Dashboard service

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Sisense?**

Sisence has ability to embed arbitrary html/js, this makes integrating not existing features much easier.

**What do you dislike about Sisense?**

I don't like lack of data modeling and SQL->Report approach. Constant sql copy/pasting is annoying. I also didn't like lack of data-tests, everyt time when you change your dashboard sql you have to eyeball numbers, over and over again

**What problems is Sisense solving and how is that benefiting you?**

Embedding dashboards to user app using iframe tag.

**Official Response from Andrew Loomis:**

> Thanks for your feedback.  I assume you are using the CDT product and not Fusion.  Sisense Fusion fully supports data models that allow for self-service.  Please reach out to us via csmail@sisense.com and we'll connect you with the right resource to explore this solution.

  ### 50. Good product, service not great

**Rating:** 2.0/5.0 stars

**Reviewed by:** Ofir A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Sisense?**

easily embedded to my platform and feature complete

**What do you dislike about Sisense?**

Bad customer service
bad upgrading process

**What problems is Sisense solving and how is that benefiting you?**

giving my users the ability to create bi on my data

**Official Response from Andrew Loomis:**

> Thank you for sharing your feedback! I'm sorry you've had a bad experience with upgrading and support hasn't met expectations.  Feel free to send me more details on the issue via csmail@sisense.com so we can make appropriate improvements.


## Sisense Discussions
  - [What is the best resource for learning Sisense as thoroughly and as quickly as possible.](https://www.g2.com/discussions/what-is-the-best-resource-for-learning-sisense-as-thoroughly-and-as-quickly-as-possible) - 1 comment, 1 upvote
  - [Can i use for fashion designing](https://www.g2.com/discussions/44191-can-i-use-for-fashion-designing) - 3 comments, 1 upvote
  - [What would be the new functionality after merging with Periscope Data?](https://www.g2.com/discussions/what-would-be-the-new-functionality-after-merging-with-periscope-data) - 1 comment, 1 upvote
  - [Can I share dashboards with unregistered users?](https://www.g2.com/discussions/sharing) - 1 comment, 1 upvote
  - [What is Sisense used for?](https://www.g2.com/discussions/sisense-what-is-sisense-used-for) - 1 comment

- [View Sisense pricing details and edition comparison](https://www.g2.com/products/sisense/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-06-23+15%3A16%3A28+-0500&secure%5Bsession_id%5D=ef7f7e23-02aa-40fa-9acb-9a21ca6d73bf&secure%5Btoken%5D=c17d321bcb559ad6e6ba861f496267a854581a630812932103e083e79a530151&format=llm_user)
## Sisense Integrations
  - [Adverity](https://www.g2.com/products/adverity/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Akari Curriculum Management](https://www.g2.com/products/akari-curriculum-management/reviews)
  - [Azure Data Factory](https://www.g2.com/products/azure-data-factory/reviews)
  - [Databricks](https://www.g2.com/products/databricks/reviews)
  - [Google Analytics](https://www.g2.com/products/google-analytics/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [MySQL](https://www.g2.com/products/mysql/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Sisense Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Data Preparation**
- Connectors
- Data Governance

**Reports**
- Reports Interface
- Share Reports
- Steps to Answer

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Data Modeling and Blending**
- Data Querying
- Data Filtering
- Data Blending

**Visualization**
- Graphs and Charts
- Score Cards
- Dashboards
- Formats

**Data Updates**
- Historical Snapshots
- Real-Time Updating

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Collaboration**
- Sharing
- Co-Editing
- Devices

**Agentic AI - Analytics Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow

**Deployment & Integration - Analytics Platforms**
- No-code Dashboard Builder
- Report Scheduling and Automation
- Embedded Analytics and White-labeling
- Data Source Connectivity

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services

**Performance & Scalability - Analytics Platforms**
- Large data handling and Query Speed
- Concurrent User Support

**Advanced Analytics & Modeling - Analytics Platforms**
- Data Modeling and Governance
- Notebook and Script Integration
- Built-in Predictive and Statistical Models

**Agentic AI Capabilities - Analytics Platforms**
- Auto-generated Insights and Narratives
- Natural Language Queries
- Proactive KPI Monitoring and Alerts
- AI Agents for Analytical Follow-ups

**Personalized Intelligence - Analytics Platforms**
- Behavioral Learning for Contextual Query Refinement
- Role-based Insight Personalization
- Conversational and Prompt-based Analytics

**Building Reports**
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

**Data Updates**
- Historical Snapshots
- Real-Time Updating
- Email Reports

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