Descope Reviews & Product Details

Descope has been a great fit for our multi-tenant B2B authentication needs — we use it for social login and SSO, multi-tenant user management, and RBAC policies. Flows have also been genuinely helpful for us: our login page is powered through a Flow, and even without heavy customization it’s been easy to make quick changes and iterate without much engineering effort. The overall experience has been seamless in production so far, and the platform has been consistently available. The docs are detailed and typically sufficient to self-serve, and the team is very responsive whenever we have questions or need help. We also like how Access Keys and unified JWTs work seamlessly with Flows and RBAC, making it easy to handle different identity types (including test users) consistently. Review collected by and hosted on G2.com.

We ran into a couple of rough edges while setting things up — particularly around Microsoft social login and fine-grained whitelabeling options for the Flow-based hosted login page. That said, the Descope team was proactive and provided timely support to help us resolve these at the earliest, and we haven’t had major issues beyond that. Review collected by and hosted on G2.com.

Descope is more approachable and intuitive than a lot of other products we evaluated. Some seemed really good on their website, but the experience didn't hold up. Descope was the one that really clicked when we started trying to fit it to our organizational needs. Descope's sales engagement was very helpful in making us comfortable that their multi-tenant solution would meet our complex needs as a multi-tenant SaaS application with a variety of products to unify under one identity system. We are in the early stages of integrating Descope into our applications, but so far it seems very straightforward for a typical web app. Unfortunately for us, we need to bring our code up to standard to really take advantage of Descope's features. We look forward to using the power of their auth flows to enhance our users' sign on experience and centralize our identity management across products. Review collected by and hosted on G2.com.

While auth flows are very powerful, it's a bit difficult to reconcile in your mind how their flows, which orchestrate the entire sign on experience, translate into standard OIDC handoffs. It's easy to consume a flow logically, but understanding how to plug in a more generic auth provider flow into their custom flows still is muddy to me. Thankfully, their onboarding support has been very hands-on and responsive as we encounter questions like this. Also, as a .NET shop, their SDK for .NET is needing work to be production ready. We are still deciding whether to implement our own or work with Descope to improve theirs. I believe some of their other SDKs are more mature. Fortunately, their API is easy enough to work with, and our initial attempts at coding our own shows promise. Review collected by and hosted on G2.com.

What I like best about Descope is how simple it makes logging in and managing accounts. I love that it handles security without me having to worry about all the complicated backend stuff. What’s most helpful is how fast and easy it is to set up, and the upsides are that my users have a smooth experience, and I can focus on building features instead of dealing with authentication headaches. Review collected by and hosted on G2.com.

The primary drawback of Descope is that, despite its robust capabilities, certain advanced features require time to thoroughly grasp and implement. While the documentation is generally helpful, there are times when I need to experiment or contact support to achieve the precise results I’m aiming for. The most challenging aspect tends to be handling edge cases or customizations not addressed in the standard guides, which can cause minor delays in the implementation process. Review collected by and hosted on G2.com.

A Secure Authentication that’s fast to set up and Keeps users happy.I’m genuinely impressed by how Descope’s no-code flow editor has streamlined our authentication process. As a lead developer for our telehealth startup, setting up secure email OTPs and Google SSO for our web and mobile apps was so straightforward I had it running in just a couple of days, something that would have dragged on for weeks with other tools. The pre-built widgets fit perfectly with our Angular frontend, and the detailed error logs helped us spot a session timeout issue during our last stress test. Honestly, it has made our small team look like authentication pros without needing a cybersecurity degree. Review collected by and hosted on G2.com.

Not much to complain about, but integrating with our existing user database took some trial and error, mainly because our legacy table had inconsistent email formats that tripped up the initial sync. The docs are great for standard setups, but more step-by-step guides for quirky edge cases like ours would’ve saved us a headache. Also, the pricing is fair, but scaling to higher user volumes felt a bit costly for our startup budget. Review collected by and hosted on G2.com.

I really like Descope for the 'out of the box impersonation' feature. It lets us see the app through the eyes of our customers and spot bugs and issues fast. I also appreciate that everything worked fine for us and the initial setup was very easy, making the experience smooth and satisfying. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Loved the entire experience with descope. It was super easy to get started, they have support for every type of auth you might require, and SDKs to use this authentication in the backend as well. But the best thing about Descope is their customer support - they are incredibly helpful and responsive, and even offered to get on Zoom calls to help me debug some of my issues (and I'm on their free tier!) Review collected by and hosted on G2.com.

Hard for me to find things I dislike about Descope, even if I did, it would just be nit picking. Review collected by and hosted on G2.com.

We transitioned to Descope from in-house authentication and that was one of our best decisions! No more bugs with authentication and role management, each new auth flow takes minutes to make using their flow builder. Also their slack community is great! They answer every question (even the dumb ones 😅) Review collected by and hosted on G2.com.

1 thing that was missing for me was the session control, we needed this for our per user business model so users won't use 1 paid seat for their whole team, but we transition to a different business model so it irrelevant. Review collected by and hosted on G2.com.

1. Customers can roll out SSO on their own—no Customer Success or Solutions Engineering support required.

2. Sophisticated authentication flows can be designed on the fly, with zero lift from the R&D team.

3. Comprehensive auditing and alerting are built-in and ready to go. Review collected by and hosted on G2.com.

A small hurdle was generating PDF versions of the SSO guides that kept their dynamic details intact, so customers could forward them to their internal IdP admins—who don’t have platform access—letting those teams handle the setup on their own. Review collected by and hosted on G2.com.

I most liked their intuitive UI, which translates complex auth flows into visual components. This allowed us to get setup very quickly. Their customer support was fast and well informed, helping us choose the plan that best fitted our use-case. The flexibity of their tools was also very important and integrated with our other existing auth tools. Review collected by and hosted on G2.com.

Minor issue,. but would be great to have a way to directly manage my plan and usage directly on the Descope console, currently I can't easily get info on my plan except by contacting support. Review collected by and hosted on G2.com.

Easy to use as a developer, supports many authentication and authorization types, customizable, has a very clear guide for each IdP on how to integrate with it - very helpful. Review collected by and hosted on G2.com.

A bit harder to integrate with older frameworks - like Laravel for us, but still worked well. Review collected by and hosted on G2.com.