--- title: Microsoft Entra ID Reviews meta_title: 'Microsoft Entra ID Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 914 reviews by the users' company size, role or industry to find out how Microsoft Entra ID works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 914 scale: '5' date_modified: '2026-09-28' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Microsoft Entra ID Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the strong security features of Microsoft Entra ID, ensuring efficient identity management without compromising user experience. (66 mentions)
Users commend the intuitive interface of Microsoft Entra ID, making it simple to navigate without prior training. (65 mentions)
Users appreciate the seamless integration of Microsoft Entra ID with Microsoft 365 and its robust identity management capabilities. (52 mentions)
Users appreciate the easy integrations of Microsoft Entra ID, simplifying identity management across various applications and services. (51 mentions)
Users appreciate the seamless SSO integration of Microsoft Entra ID, enhancing security and simplifying access across applications. (51 mentions)
Users often face complexity in configuration and management of Microsoft Entra ID, leading to frustration and confusion. (47 mentions)
Users find the complex administration of Microsoft Entra ID challenging, especially with configuration and licensing issues. (37 mentions)
Users find Microsoft Entra ID's complex configuration challenging, particularly with Conditional Access and licensing clarity. (33 mentions)
Users find the complex usability of Microsoft Entra ID challenging, especially with configuration and licensing issues. (31 mentions)
Users find the complex setup of Microsoft Entra ID daunting, especially for beginners and smaller IT teams. (29 mentions)

5 Pros or Advantages of Microsoft Entra ID

5 Cons or Disadvantages of Microsoft Entra ID

Ali  A.
AA
Ali A.
Senior Site Reliability Engineer | Manager | Team Lead
Information Technology and Services
Mid-Market (51-1000 emp.)
"Streamlined Access with Robust IAM and SSO Capabilities"
4.5/5
What do you like best about Microsoft Entra ID?

I like using Microsoft Entra ID for managing all users and resources for access, authorization, and authentication. It really helps with centralized login and security management for users and apps. I also appreciate how IAM and SSO interact with Azure and third-party apps, which was particularly beneficial for us since we had many third-party and Azure apps with authentication issues. Microsoft Entra ID made it easier to create centralized management for everything. Setting up was straightforward, involving creating a tenant and configuring it with a domain. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The license features and assignment for high-level management, like PIM or conditional access, are a little complicated. I believe Microsoft Entra ID should integrate an AI agent that interacts with all features and helps people to understand and apply changes conveniently as per their requirements. Review collected by and hosted on G2.com.

AG
Ankit G.
IT Admin
Mid-Market (51-1000 emp.)
"Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure"
4.5/5
What do you like best about Microsoft Entra ID?

The most important thing liked about the Entra Id is having Entra ID P2 licenses and we can configure many conditional access policies related to security. (1) Azure portal block policy for non global admin users. (2) High User risk and high Sign-in risk will block the user access (3) MFA Configuration enforce policy for all internal users except Global Admin 94) Outdated Legacy authentication method block Policy for Users

(5) Can access M 365 only from any specific region or country. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The pricing for Entra ID P2 is very high. For technical support also must have to pay additional cost. Review collected by and hosted on G2.com.

Aman A.
AA
Aman A.
DTS Analyst
Mid-Market (51-1000 emp.)
"Strong Identity Management with Seamless Microsoft Integration"
4.5/5
What do you like best about Microsoft Entra ID?

What I like most about Microsoft Entra ID is how straightforward it makes centralized identity and access management. It cuts down on the administrative effort required to manage users and devices across the organization. It has a seamless UI and a lot of integrated tools for administrative tasks. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Haven't noticed any major drawbacks, sometimes the sync takes time but that is all. Review collected by and hosted on G2.com.

Kush Kumar K.
KK
Kush Kumar K.
System Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform"
5/5
What do you like best about Microsoft Entra ID?

Microsoft Entra have recently introduced AI driven security, External MFA for security threat and QR code authentication, Cross tenant synchronisation. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Microsoft Entra have lots of improvement from past area of security and they also integrated with AI technology. I think they need to improvement in their hybrid organisation environment of AD or cloud identity object because during the migration we face multiple issues to migrate shared mailbox and other resources identity. Review collected by and hosted on G2.com.

RP
rajaram P.
Microsoft Security Practices
Enterprise (> 1000 emp.)
"Strong Identity and Access Management with Deep Microsoft Ecosystem Integration"
4.5/5
What do you like best about Microsoft Entra ID?

What i like most about ENtra is its strong identity and access managemnet capabilities combined with deep integration across the microosft ecosystem.It provide centralized control over users,devices and applications, which makes managing access much easier for security and IT teams.Features Like conditional access,mullti factor authentication, And identity Protection help organization strengthen their security posture and reduce the risk of unauthorized access. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

One Downside of Entra id is that some of its advanced security features,such as conditional access policies, are only available in higher tier licences. This can increase costs for organization that want to fully utitlize its security capabilities Review collected by and hosted on G2.com.

jafar s.
JS
jafar s.
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Microsoft Entra ID is a reliable identity and access management solution"
5/5
What do you like best about Microsoft Entra ID?

Microsoft Entra ID provides a centralized platform for managing identities, access policies, and authentication across enterprise applications. In our environment, it supports user provisioning, single sign-on, conditional access policies, and MFA enforcement, which strengthens security while also improving the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Some advanced configurations and troubleshooting can be time-consuming, particularly when you’re managing complex access policies. The interface can also feel overwhelming at first, especially for new administrators who are still getting familiar with it. Review collected by and hosted on G2.com.

Hemanth K.
HK
Hemanth K.
Head of Cyber Identity & Engineering I Information Security
Hospital & Health Care
Enterprise (> 1000 emp.)
"Secure, Scalable Identity Management with Seamless Azure and Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Entra ID?

What I like most about Microsoft Entra ID is how well it balances security with usability. Features such as Conditional Access and Identity Protection make it straightforward to enforce a zero-trust approach without adding too much friction for users. Another major advantage is its tight integration with Azure and Microsoft 365, which helps simplify identity management across both cloud and hybrid environments.

It also stands out for supporting modern authentication options like passwordless sign-in and MFA, along with the flexibility to integrate third-party apps through standards such as SAML and OAuth. Overall, it feels like a scalable, well-integrated identity platform. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The UI and naming changes (Azure AD → Entra ID) can be confusing, especially when documentation and in-product menus don’t always line up. Troubleshooting Conditional Access policies can also get complex quickly, and debugging access issues isn’t always straightforward. Licensing can feel fragmented as well, with important security features spread across different tiers (P1, P2, etc.). In some areas there’s limited granularity such as reporting or certain policy controls compared to more niche IAM tools. Finally, there’s a clear dependency on the Microsoft ecosystem: it works best within it, but integrations outside of it can sometimes take extra effort. Review collected by and hosted on G2.com.

Arnes O.
AO
Arnes O.
Founder & Lead Content Creator
Management Consulting
Small-Business (50 or fewer emp.)
"Promising Features but Overwhelming Complexity"
2.5/5
What do you like best about Microsoft Entra ID?

The 'Security Defaults' allow me to instantly deploy Multi-Factor Authentication (MFA) across my entire organization without needing a dedicated security team. As the founder of Brzi AI, having enterprise-grade identity management (SSO, Conditional Access) available for a lean startup is critical for protecting our IP and data from day one. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The learning curve for the initial configuration can be steep for non-technical founders. The interface is powerful but dense; distinguishing between 'User Settings' and 'Enterprise Applications' requires significant documentation reading. It is clearly built for IT professionals, which can be overwhelming for small business owners implementing it solo. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Strong, Practical Identity and Access Security with Clear Visibility and Controls"
4/5
What do you like best about Microsoft Entra ID?

What I like most about Microsoft Entra ID is how it brings identity, access, and security controls together in a way that’s practical to manage while still being strong from a risk perspective. It provides a clear view of who has access to what, supports least-privilege access through groups and Conditional Access, and makes it straightforward to add layers like MFA, compliance checks, and sign-in risk controls. From an operations standpoint, the built-in access reviews, audit logs, and sign-in reporting help me answer real-world questions more quickly—whether I’m responding to an incident or pulling evidence for an audit. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

What I dislike about Microsoft Entra ID is that it can feel overly complex for day-to-day tasks. Even simple changes often require too many clicks and too much menu-hopping. The portal’s layout and feature naming can also be confusing, especially when options move around or get renamed, which makes troubleshooting slower than it needs to be. Licensing is another frustration, since some genuinely useful features are locked behind higher-tier plans, and there isn’t clear in-product guidance about what’s included versus what you’re missing. Review collected by and hosted on G2.com.

AR
Aishwarya R.
Senior Engineer
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Strong Security, Seamless SSO, Complex Setup"
5/5
What do you like best about Microsoft Entra ID?

I like the strong security features of Microsoft Entra ID, along with the seamless single sign-on experience. The integration with the Microsoft ecosystem is also a big plus for me, as it works well with other tools like Intune and Defender. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

I find the complexity of configuration to be a bit challenging. The licensing complexity is also something I don't like. Additionally, reporting and log analysis could be improved. Review collected by and hosted on G2.com.