Introducing G2.ai, the future of software buying.Try now
Product Avatar Image
G2 recognized Descope
Descope

By Descope

4.8 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Descope?

Share your insights with Descope

Thousands of people like you come to G2 to find out whether solutions like Descope are the right fit for them. Share your real experiences with Descope and the G2 community and help someone make the right decision about their software.

Descope Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent customer support from Descope, ensuring smooth adoption and problem-solving experiences. (31 mentions)
Users love the ease of use with Descope, seamlessly integrating and customizing authentication flows quickly and efficiently. (31 mentions)
Users highlight the implementation ease of Descope, enabling quick setup and flexible authentication solutions for various needs. (22 mentions)
Users value the passwordless authentication feature, enhancing user experience and simplifying integration processes significantly. (21 mentions)
Users praise the easy setup of Descope, allowing quick integration and customization without extensive coding. (20 mentions)
Users highlight the easy integrations of Descope, enabling quick, flexible setups without heavy engineering effort. (18 mentions)
Users find the complex setup of Descope challenging initially, requiring time to understand before achieving smooth usage. (6 mentions)
Users note missing features like Google one-tap login and session control, impacting their overall experience with Descope. (6 mentions)
Users find the poor documentation of Descope challenging, often relying on support for guidance and clarity. (5 mentions)
Users face a difficult learning experience with Descope, especially navigating documentation and understanding the auth flow builder. (4 mentions)
Users find the lack of information frustrating, wishing for more detailed documentation and plan management options. (4 mentions)
Users experience a learning curve with Descope's auth flow builder, making initial navigation somewhat challenging. (3 mentions)

Top Pros or Advantages of Descope

1. Customer Support
Users value the excellent customer support from Descope, ensuring smooth adoption and problem-solving experiences.
See 31 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Super customizable, super easy auth solution with amazing support"

What do you like about Descope?

Descope has been a great experience so far. The UI is super easy to use, and it’s honestly one of the most customizable tools I’ve worked with. Whethe

Lee E.
LE

Lee E.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to manage user system"

What do you like about Descope?

The ease that I have when i need to tweak the user login flow as i am incorporating it in multiple sites The responsivenes of the descope team on sla

2. Ease of Use
Users love the ease of use with Descope, seamlessly integrating and customizing authentication flows quickly and efficiently.
See 31 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"This is what authentication should look like!"

What do you like about Descope?

The quick integration and pricing matched my needs from day 1. I've made the transition from Auth0, which was a nightmare to setup and extend. I've he

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Super customizable, super easy auth solution with amazing support"

What do you like about Descope?

Descope has been a great experience so far. The UI is super easy to use, and it’s honestly one of the most customizable tools I’ve worked with. Whethe

3. Implementation Ease
Users highlight the implementation ease of Descope, enabling quick setup and flexible authentication solutions for various needs.
See 22 mentions

See Related User Reviews

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Super customizable, super easy auth solution with amazing support"

What do you like about Descope?

Descope has been a great experience so far. The UI is super easy to use, and it’s honestly one of the most customizable tools I’ve worked with. Whethe

Mahesh  J.
MJ

Mahesh J.

Mid-Market (51-1000 emp.)

5.0/5

"Fast, seamless integration. Works amazingly well!"

What do you like about Descope?

* Strong focus on passwordless authentication, which enabled better user experience * Swift integration of various authentication schemes * Flex

4. Authentication
Users value the passwordless authentication feature, enhancing user experience and simplifying integration processes significantly.
See 21 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"This is what authentication should look like!"

What do you like about Descope?

The quick integration and pricing matched my needs from day 1. I've made the transition from Auth0, which was a nightmare to setup and extend. I've he

Mahesh  J.
MJ

Mahesh J.

Mid-Market (51-1000 emp.)

5.0/5

"Fast, seamless integration. Works amazingly well!"

What do you like about Descope?

* Strong focus on passwordless authentication, which enabled better user experience * Swift integration of various authentication schemes * Flex

5. Easy Setup
Users praise the easy setup of Descope, allowing quick integration and customization without extensive coding.
See 20 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"This is what authentication should look like!"

What do you like about Descope?

The quick integration and pricing matched my needs from day 1. I've made the transition from Auth0, which was a nightmare to setup and extend. I've he

VS

Venkatesh S.

Mid-Market (51-1000 emp.)

5.0/5

"Removes the burden of managing passwords - for both devs and end users"

What do you like about Descope?

Descope makes it very simple to set up a variety of authentication methods with hardly any configuration changes or custom code. We were able to add e

6. Easy Integrations
Users highlight the easy integrations of Descope, enabling quick, flexible setups without heavy engineering effort.
See 18 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"This is what authentication should look like!"

What do you like about Descope?

The quick integration and pricing matched my needs from day 1. I've made the transition from Auth0, which was a nightmare to setup and extend. I've he

Yigal L.
YL

Yigal L.

Small-Business (50 or fewer emp.)

5.0/5

"Taken a huge headache off from me"

What do you like about Descope?

Once configured, this is a superpower, especially for a small startup. We implemented it to comply with one login requirement, and all of a sudden, w

Top Cons or Disadvantages of Descope

1. Complex Setup
Users find the complex setup of Descope challenging initially, requiring time to understand before achieving smooth usage.
See 6 mentions

See Related User Reviews

Sefi K.
SK

Sefi K.

Small-Business (50 or fewer emp.)

5.0/5

"Easy, flexible and amazing support"

What do you dislike about Descope?

The console is a bit complicated to understand on your own - but once you do - it is GREAT

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Super customizable, super easy auth solution with amazing support"

What do you dislike about Descope?

If I had to nitpick, I’d say the naming and terminology can be a little different from what you might be used to with other platforms. It took a bit o

2. Missing Features
Users note missing features like Google one-tap login and session control, impacting their overall experience with Descope.
See 6 mentions

See Related User Reviews

Lee E.
LE

Lee E.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to manage user system"

What do you dislike about Descope?

Their offerings as a SAML IDP are still on the maturing phase, and they have gaps to fill

Daniel R.
DR

Daniel R.

Small-Business (50 or fewer emp.)

5.0/5

"Great product! Easy to setup & easy to use"

What do you dislike about Descope?

1 thing that was missing for me was the session control, we needed this for our per user business model so users won't use 1 paid seat for their whole

3. Poor Documentation
Users find the poor documentation of Descope challenging, often relying on support for guidance and clarity.
See 5 mentions

See Related User Reviews

John P.
JP

John P.

Small-Business (50 or fewer emp.)

5.0/5

"A robust easy to use auth provider with a RARE Customer Focus!"

What do you dislike about Descope?

Its hard to find downsides to Descope. If I had to be critical I would say their docs site and tutorials are somewhat hard to navigate. I think their

KK

Kenneth K.

Small-Business (50 or fewer emp.)

5.0/5

"Fully featured IAM Solution for Enterprise SaaS"

What do you dislike about Descope?

There’s little to dislike but if I had to point out one area for improvement, it would be ensuring all documentation is up to date (understabdably dif

4. Difficult Learning
Users face a difficult learning experience with Descope, especially navigating documentation and understanding the auth flow builder.
See 4 mentions

See Related User Reviews

EO

Ed O.

Small-Business (50 or fewer emp.)

4.5/5

"Solid tool, great customer service"

What do you dislike about Descope?

There's definitely a learning curve and some features/use cases seem to only be supported using Flows, not API/SDK. Flows can do pretty much everythin

John P.
JP

John P.

Small-Business (50 or fewer emp.)

5.0/5

"A robust easy to use auth provider with a RARE Customer Focus!"

What do you dislike about Descope?

Its hard to find downsides to Descope. If I had to be critical I would say their docs site and tutorials are somewhat hard to navigate. I think their

5. Lack of Information
Users find the lack of information frustrating, wishing for more detailed documentation and plan management options.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"How we saved precious engineering hours by using Descope"

What do you dislike about Descope?

I wish documentation could have been more enriched with edgecases and alternative solutions. Not every project is typical and sometime the "best" solu

Itay K.
IK

Itay K.

Small-Business (50 or fewer emp.)

5.0/5

"A Game-Changer for Authentication Needs"

What do you dislike about Descope?

Descope is powerful but needs better documentation. Some features aren't detailed enough, and we often rely on the support team. Improved and more com

6. Learning Curve
Users experience a learning curve with Descope's auth flow builder, making initial navigation somewhat challenging.
See 3 mentions

See Related User Reviews

EO

Ed O.

Small-Business (50 or fewer emp.)

4.5/5

"Solid tool, great customer service"

What do you dislike about Descope?

There's definitely a learning curve and some features/use cases seem to only be supported using Flows, not API/SDK. Flows can do pretty much everythin

John P.
JP

John P.

Small-Business (50 or fewer emp.)

5.0/5

"A robust easy to use auth provider with a RARE Customer Focus!"

What do you dislike about Descope?

Its hard to find downsides to Descope. If I had to be critical I would say their docs site and tutorials are somewhat hard to navigate. I think their

Descope Reviews (80)

Reviews

Descope Reviews (80)

4.8
80 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Joshua M.
JM
Manager, Developer Experience
Mid-Market (51-1000 emp.)
"Intuitive, Flexible, and Supportive—Descope Shows Us A Promising Future"
What do you like best about Descope?

Descope is more approachable and intuitive than a lot of other products we evaluated. Some seemed really good on their website, but the experience didn't hold up. Descope was the one that really clicked when we started trying to fit it to our organizational needs. Descope's sales engagement was very helpful in making us comfortable that their multi-tenant solution would meet our complex needs as a multi-tenant SaaS application with a variety of products to unify under one identity system. We are in the early stages of integrating Descope into our applications, but so far it seems very straightforward for a typical web app. Unfortunately for us, we need to bring our code up to standard to really take advantage of Descope's features. We look forward to using the power of their auth flows to enhance our users' sign on experience and centralize our identity management across products. Review collected by and hosted on G2.com.

What do you dislike about Descope?

While auth flows are very powerful, it's a bit difficult to reconcile in your mind how their flows, which orchestrate the entire sign on experience, translate into standard OIDC handoffs. It's easy to consume a flow logically, but understanding how to plug in a more generic auth provider flow into their custom flows still is muddy to me. Thankfully, their onboarding support has been very hands-on and responsive as we encounter questions like this. Also, as a .NET shop, their SDK for .NET is needing work to be production ready. We are still deciding whether to implement our own or work with Descope to improve theirs. I believe some of their other SDKs are more mature. Fortunately, their API is easy enough to work with, and our initial attempts at coding our own shows promise. Review collected by and hosted on G2.com.

Ahsan Y.
AY
Customer Account Manager
Legal Services
Mid-Market (51-1000 emp.)
"Effortless Login and Account Management, Seamless User Experience"
What do you like best about Descope?

What I like best about Descope is how simple it makes logging in and managing accounts. I love that it handles security without me having to worry about all the complicated backend stuff. What’s most helpful is how fast and easy it is to set up, and the upsides are that my users have a smooth experience, and I can focus on building features instead of dealing with authentication headaches. Review collected by and hosted on G2.com.

What do you dislike about Descope?

The primary drawback of Descope is that, despite its robust capabilities, certain advanced features require time to thoroughly grasp and implement. While the documentation is generally helpful, there are times when I need to experiment or contact support to achieve the precise results I’m aiming for. The most challenging aspect tends to be handling edge cases or customizations not addressed in the standard guides, which can cause minor delays in the implementation process. Review collected by and hosted on G2.com.

JE
Project manager
Mid-Market (51-1000 emp.)
"A Secure Authentication that’s fast to set up and Keeps users happy."
What do you like best about Descope?

A Secure Authentication that’s fast to set up and Keeps users happy.I’m genuinely impressed by how Descope’s no-code flow editor has streamlined our authentication process. As a lead developer for our telehealth startup, setting up secure email OTPs and Google SSO for our web and mobile apps was so straightforward I had it running in just a couple of days, something that would have dragged on for weeks with other tools. The pre-built widgets fit perfectly with our Angular frontend, and the detailed error logs helped us spot a session timeout issue during our last stress test. Honestly, it has made our small team look like authentication pros without needing a cybersecurity degree. Review collected by and hosted on G2.com.

What do you dislike about Descope?

Not much to complain about, but integrating with our existing user database took some trial and error, mainly because our legacy table had inconsistent email formats that tripped up the initial sync. The docs are great for standard setups, but more step-by-step guides for quirky edge cases like ours would’ve saved us a headache. Also, the pricing is fair, but scaling to higher user volumes felt a bit costly for our startup budget. Review collected by and hosted on G2.com.

Akhil K.
AK
Founding Engineer
Small-Business (50 or fewer emp.)
"Simple, fast, reliable Auth!"
What do you like best about Descope?

Loved the entire experience with descope. It was super easy to get started, they have support for every type of auth you might require, and SDKs to use this authentication in the backend as well. But the best thing about Descope is their customer support - they are incredibly helpful and responsive, and even offered to get on Zoom calls to help me debug some of my issues (and I'm on their free tier!) Review collected by and hosted on G2.com.

What do you dislike about Descope?

Hard for me to find things I dislike about Descope, even if I did, it would just be nit picking. Review collected by and hosted on G2.com.

Daniel R.
DR
CTO
Small-Business (50 or fewer emp.)
"Great product! Easy to setup & easy to use"
What do you like best about Descope?

We transitioned to Descope from in-house authentication and that was one of our best decisions! No more bugs with authentication and role management, each new auth flow takes minutes to make using their flow builder. Also their slack community is great! They answer every question (even the dumb ones 😅) Review collected by and hosted on G2.com.

What do you dislike about Descope?

1 thing that was missing for me was the session control, we needed this for our per user business model so users won't use 1 paid seat for their whole team, but we transition to a different business model so it irrelevant. Review collected by and hosted on G2.com.

Sagi H.
SH
CTO
Small-Business (50 or fewer emp.)
"Effortless, Secure, and Dev-Friendly Authentication at Last"
What do you like best about Descope?

1. Customers can roll out SSO on their own—no Customer Success or Solutions Engineering support required.

2. Sophisticated authentication flows can be designed on the fly, with zero lift from the R&D team.

3. Comprehensive auditing and alerting are built-in and ready to go. Review collected by and hosted on G2.com.

What do you dislike about Descope?

A small hurdle was generating PDF versions of the SSO guides that kept their dynamic details intact, so customers could forward them to their internal IdP admins—who don’t have platform access—letting those teams handle the setup on their own. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Great experience with Descope"
What do you like best about Descope?

I most liked their intuitive UI, which translates complex auth flows into visual components. This allowed us to get setup very quickly. Their customer support was fast and well informed, helping us choose the plan that best fitted our use-case. The flexibity of their tools was also very important and integrated with our other existing auth tools. Review collected by and hosted on G2.com.

What do you dislike about Descope?

Minor issue,. but would be great to have a way to directly manage my plan and usage directly on the Descope console, currently I can't easily get info on my plan except by contacting support. Review collected by and hosted on G2.com.

Heydad  H.
HH
R&D team leader
Small-Business (50 or fewer emp.)
"Easy to use, hassle-free auth integration experience"
What do you like best about Descope?

Easy to use as a developer, supports many authentication and authorization types, customizable, has a very clear guide for each IdP on how to integrate with it - very helpful. Review collected by and hosted on G2.com.

What do you dislike about Descope?

A bit harder to integrate with older frameworks - like Laravel for us, but still worked well. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Plug and play authentication and authorization"
What do you like best about Descope?

That I have a vendor I can trust to take care everything related to authentication and authorization for in the product I’m building. There’s no need to invent the wheel in this areas and develop it by yourself. With Descope I do it easily while I know I'm leveraging the best practices in this field Review collected by and hosted on G2.com.

What do you dislike about Descope?

If I have to find something it would be the auth flows which might be a little bit complex Review collected by and hosted on G2.com.

KK
Founder
Small-Business (50 or fewer emp.)
"Fully featured IAM Solution for Enterprise SaaS"
What do you like best about Descope?

Descope has been an ideal fit for Aptly’s identity and access management. Its login flows builder made implementation flexible and smooth, allowing us to integrate SSO, SCIM, and directory sync without heavy engineering effort. The flexibility to support multiple authentication methods (passwordless, social, MFA, etc.) ensures that our clients have the capabilites that enterprise customers expect. Additionally, Descope’s team has been highly responsive and supportive, making the implementation a very good experience. Review collected by and hosted on G2.com.

What do you dislike about Descope?

There’s little to dislike but if I had to point out one area for improvement, it would be ensuring all documentation is up to date (understabdably difficult when featue release quickly) and expanding documentation with more advanced implementation examples. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image