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NordPass Business Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of NordPass Business, finding it secure and user-friendly for teams. (231 mentions)
Users appreciate the robust security features of NordPass Business, ensuring safe password management for teams and operations. (166 mentions)
Users appreciate the secure and simple password management provided by NordPass Business for their teams. (140 mentions)
Users value the easy sharing of login information with colleagues, enhancing collaboration and operational efficiency. (138 mentions)
Users find NordPass Business to be intuitive and user-friendly, making password management easy and secure. (131 mentions)
Users appreciate the secure sharing capabilities of NordPass Business, enabling safe collaboration within teams and enhancing security. (118 mentions)
Users find password management cumbersome with NordPass due to issues with customization and cluttered UI. (103 mentions)
Users experience password issues with NordPass, struggling with multiple passwords and autofill conflicts on devices. (80 mentions)
Users experience login issues with NordPass, having to log in multiple times a day and facing app interference. (65 mentions)
Users face repeated autofill issues with NordPass Business, causing frustration and requiring manual password resets. (54 mentions)
Users experience browser extension issues such as poor integration and frequent bugs that hinder usability with NordPass. (51 mentions)

Top Pros or Advantages of NordPass Business

1. Ease of Use
Users appreciate the ease of use of NordPass Business, finding it secure and user-friendly for teams.
See 231 mentions

See Related User Reviews

BL

Benjamin L.

Small-Business (50 or fewer emp.)

4.5/5

"Password Management made simple"

What do you like about NordPass Business?

NordPass Business makes password management secure, simple, and easy to use for our teams. We are currently undergoing an ISO certificate and NordPass

Nikolaos K.
NK

Nikolaos K.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use"

What do you like about NordPass Business?

I like the simplicity and reliability of the product. I have been using it for my team for the last 5 or so years and will continue using it.

2. Security
Users appreciate the robust security features of NordPass Business, ensuring safe password management for teams and operations.
See 166 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Nordpass for Business is a great tool."

What do you like about NordPass Business?

In today's digital world, a robust password manager is crucial for business security. NordPass for Business provides an exceptional solution, signific

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great Password Manager Once You Get the Hang of It"

What do you like about NordPass Business?

I like that it keeps everything organized and secure in one place. It’s convenient being able to access passwords across different devices, and the sh

3. Password Management
Users appreciate the secure and simple password management provided by NordPass Business for their teams.
See 140 mentions

See Related User Reviews

Pip A.
PA

Pip A.

Small-Business (50 or fewer emp.)

5.0/5

"This phrase is in English and does not require translation. It expresses that something is very efficient or saves a lot of time."

What do you like about NordPass Business?

I was in the bad habit of using the same password for every account, but now I've got unique, secure passwords for every site, and an easy way to acce

BL

Benjamin L.

Small-Business (50 or fewer emp.)

4.5/5

"Password Management made simple"

What do you like about NordPass Business?

NordPass Business makes password management secure, simple, and easy to use for our teams. We are currently undergoing an ISO certificate and NordPass

4. Sharing Ease
Users value the easy sharing of login information with colleagues, enhancing collaboration and operational efficiency.
See 138 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Nordpass for Business is a great tool."

What do you like about NordPass Business?

In today's digital world, a robust password manager is crucial for business security. NordPass for Business provides an exceptional solution, signific

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"NordPass Business makes my remote work seamless"

What do you like about NordPass Business?

Secure login storage for multiple accounts. Easy sharing of login information for shared accounts. Easy to use across multiple devices. Facilitates my

5. Intuitive
Users find NordPass Business to be intuitive and user-friendly, making password management easy and secure.
See 131 mentions

See Related User Reviews

Pip A.
PA

Pip A.

Small-Business (50 or fewer emp.)

5.0/5

"This phrase is in English and does not require translation. It expresses that something is very efficient or saves a lot of time."

What do you like about NordPass Business?

I was in the bad habit of using the same password for every account, but now I've got unique, secure passwords for every site, and an easy way to acce

Nikolaos K.
NK

Nikolaos K.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use"

What do you like about NordPass Business?

I like the simplicity and reliability of the product. I have been using it for my team for the last 5 or so years and will continue using it.

6. Secure Sharing
Users appreciate the secure sharing capabilities of NordPass Business, enabling safe collaboration within teams and enhancing security.
See 118 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Nordpass for Business is a great tool."

What do you like about NordPass Business?

In today's digital world, a robust password manager is crucial for business security. NordPass for Business provides an exceptional solution, signific

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great Password Manager Once You Get the Hang of It"

What do you like about NordPass Business?

I like that it keeps everything organized and secure in one place. It’s convenient being able to access passwords across different devices, and the sh

Top Cons or Disadvantages of NordPass Business

1. Password Management
Users find password management cumbersome with NordPass due to issues with customization and cluttered UI.
See 103 mentions

See Related User Reviews

Sean B.
SB

Sean B.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Password Manager"

What do you dislike about NordPass Business?

Sometimes NordPass offers to create a new password instead of using the passwords saved, and you need to click on the nordpass icon to tell it you are

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"NordPass Business makes my remote work seamless"

What do you dislike about NordPass Business?

The icon in the password field sometimes blocks the autofill options when I'm using certain devices that have multiple password managers installed.

2. Password Issues
Users experience password issues with NordPass, struggling with multiple passwords and autofill conflicts on devices.
See 80 mentions

See Related User Reviews

Sean B.
SB

Sean B.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Password Manager"

What do you dislike about NordPass Business?

Sometimes NordPass offers to create a new password instead of using the passwords saved, and you need to click on the nordpass icon to tell it you are

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"NordPass Business makes my remote work seamless"

What do you dislike about NordPass Business?

The icon in the password field sometimes blocks the autofill options when I'm using certain devices that have multiple password managers installed.

3. Login Issues
Users experience login issues with NordPass, having to log in multiple times a day and facing app interference.
See 65 mentions

See Related User Reviews

NH

Nathan H.

Small-Business (50 or fewer emp.)

4.0/5

"A great way to manage your passwords"

What do you dislike about NordPass Business?

The only thing that is slightly annoying is it often signs you out after a period of time and you need to log back in but that doesn't take very long

Craig G.
CG

Craig G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and great for business"

What do you dislike about NordPass Business?

Sometimes, it interferes with the login screens of certain apps.

4. Autofill Issues
Users face repeated autofill issues with NordPass Business, causing frustration and requiring manual password resets.
See 54 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Review"

What do you dislike about NordPass Business?

Sometimes the autofill function doesn't work (even though it's authorised)

Kotryna P.
KP

Kotryna P.

Mid-Market (51-1000 emp.)

4.0/5

"Extremely easy to navigate, but not always works as supposed to"

What do you dislike about NordPass Business?

I had two major issues with this product: 1. I couldn't log into my business account, as it was saying that my password was incorrect (but it was).

5. Browser Extension Issues
Users experience browser extension issues such as poor integration and frequent bugs that hinder usability with NordPass.
See 51 mentions

See Related User Reviews

Kevin Vognstoft K.
KK

Kevin Vognstoft K.

Small-Business (50 or fewer emp.)

4.0/5

"Nordpass business"

What do you dislike about NordPass Business?

I do not like that i can't use the one time password in the brwoser extention. But have to use the mobile app.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Digital Security made easy"

What do you dislike about NordPass Business?

There is some discrepancy between the client version of NordPass and the Browser Extension version of NordPass, logging into one does not log me into

NordPass Business Reviews (628)

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NordPass Business Reviews (628)

View 1 Video Reviews
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628 reviews
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Ahsan Y.
AY
Customer Account Manager
Legal Services
Mid-Market (51-1000 emp.)
"Effortless and Secure Password Management for Teams"
What do you like best about NordPass Business?

I appreciate how NordPass Business simplifies and secures password sharing within my team. It helps keep everything well-organized, reduces the usual login frustrations, and truly provides peace of mind by ensuring our company credentials are protected. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I find the rigid structure of shared folder ownership to be a drawback, and the process can become cumbersome when offboarding someone. Additionally, certain features seem limited, such as the recovery options and more advanced audit controls, which means the platform sometimes lacks the flexibility I’m looking for. Review collected by and hosted on G2.com.

Alexander E.
AE
2. Vorstand
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Efficient password management with structure – only icons could be more flexible"
What do you like best about NordPass Business?

The provision and sharing of shared accesses within our club board saves us a lot of time and also brings security. The exchange of passwords after changes through other means was insecure. The partial local storage in password safes was made obsolete by Nord Pass. The creation of different thematic areas for passwords brings structure to the various target systems and accesses. Everything is clear, and the admin area is easy to handle and provides valuable information about the nature of users' passwords to encourage improvement/strengthening of the passwords. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The automatic icon detection for websites is not always available, here an individual configuration of the icon for the entry should be made possible. Review collected by and hosted on G2.com.

SH
Executive Assistant to the Mayor
Small-Business (50 or fewer emp.)
"Secure, Simple, and Surprisingly Powerful"
What do you like best about NordPass Business?

I like how simple NordPass is to set up and use, without sacrificing security. The autofill, cross-device sync, and clean interface make it fast and convenient, while features like the Password Health checker and Data Breach Scanner give me peace of mind. It feels secure but never overwhelming. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Nothing, it does its job as expected. This has been a life saver! Review collected by and hosted on G2.com.

Shishir C.
SC
Head of Finance
Small-Business (50 or fewer emp.)
"Simple, Secure, and Collaborative Password Management for Teams"
What do you like best about NordPass Business?

I like that NordPass Business strikes the right balance between ease of use and strong security. The interface is clean and intuitive, so team members adopt it quickly without much training.The centralized admin panel is especially valuable, giving visibility and control without being overwhelming. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I’ve found that while NordPass Business is excellent overall, there are a few areas that could improve. The browser extension occasionally lags or doesn’t auto-fill consistently, which can be frustrating for some team members. The mobile app, though functional, feels slightly less streamlined compared to the desktop version. Review collected by and hosted on G2.com.

MH
Lead IT Specialist
Mid-Market (51-1000 emp.)
"Password managing made easy"
What do you like best about NordPass Business?

NordPass Business was helpful in managing and sharing passwords for not just my own accounts but also for any company accounts I needed to have access to. It was easy to set up and integrate with the browsers we use at work. I use it multiple times per day when doing various tasks that pop up. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The only dislike I have is the constant need to log into the application, I could step away from my computer for any period of time and it would lock the application. I could lock my computer for no more than 5 minutes to assist someone and come back and have to re-enter my master password to access the password manager and others times I could lock my computer for 10-15 minutes . I could understand if I was fully signing out of my account of the computer or shutting down and restarting it, but a brief period in between the work day makes it an inconvenience. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Michael,

Thank you for taking the time to leave a review! We're glad to hear the service is working well for you.

Regarding the log out concern, you can set your Autolock settings to "Never" (if allowed by your company policy) to prevent the vault from locking when the browser is closed. However, please note that we do not recommend this setting, as it may increase the risk of your credentials being compromised. For more information, please follow this guide: https://support.nordpass.com/hc/en-us/articles/360006703477-Setting-the-Autolock-feature

Syed Rehan H.
SH
Savings Officer
Banking
Enterprise (> 1000 emp.)
"Enhances Security with Seamless Integration"
What do you like best about NordPass Business?

I love that NordPass Business offers strong security features, like encryption and zero knowledge, which are vital for protecting my business's data from phishing and breaches. The clean and controlled admin panel is intuitive and well-organized across platforms. The cost-effective plans and easy integration with tools like Microsoft Sentinel and Okta enhance its value. The onboarding process is smooth, and customer support is efficient and reliable. Features like password health dashboards, data breach scanners, secure sharing, and multifactor authentication significantly improve our security and compliance. Plus, the centralized management simplifies team access control, increasing convenience and efficiency. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I would change the basic insights offered, such as member activity and password strength reports. They could be more data-driven and actionable. It would be beneficial to add detailed security analytics usage dashboards to provide better visibility into security practices. This would make it easier to demonstrate compliance during audits. Adding a seamless workflow for password sharing and security alerts directly to the app would also be advantageous. Role-based access control should be expanded to enable custom role creation beyond just admin users, allowing for granular control over permissions. This feature would be ideal for large organizations or agencies, reducing human error and enforcing the principle of least privilege. Review collected by and hosted on G2.com.

Steve H.
SH
SEO Specialist
Small-Business (50 or fewer emp.)
"NordPass makes password management simple and secure for our team"
What do you like best about NordPass Business?

NordPass has made password management much easier for our small business. It saves us time, improves team collaboration, and ensures our sensitive information stays secure. The shared vaults and folders are incredibly useful for managing access across team members, and the user interface is clean and intuitive.

We also appreciate the 2FA. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The major downside is that we can't generate 2FA from our mobiles.

The only other downside we’ve experienced is the limited sharing permission options. It would be helpful to allow more granular control, like sharing a single login from within a folder. Review collected by and hosted on G2.com.

RR
Digital Marketing
Marketing and Advertising
Mid-Market (51-1000 emp.)
"NordPass Business: User-Friendly, Secure, and Efficient Password Management for Teams"
What do you like best about NordPass Business?

NordPass Business has revolutionized the management of passwords in our team. The user-friendly interface ensures that it is very easy to be adopted by employees including those who are not tech-savvy. The autofill feature is compatible with all the browsers and devices, and it saves useful time in the day-to-day operations. The strong administration controls that enable me to control user access, security health score, and cracks password policies throughout the organization are aspects I like most. The password sharing mechanism has also enabled cooperation among the groups without security being compromised as the secure feature allows the sharing of passwords. Also, the XChaCha20 encryption will make me believe that our sensitive information is secured according to the highest level of security parameters. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Although NordPass Business is strong in most aspects, it has certain limitations that should be mentioned. The reporting capabilities might be richer - I would prefer to get more information regarding password usage patterns and security compliance indicators. In some cases, the autofill feature cannot work with some intricate login systems or one-page authentication system, so it has to be done manually. The mobile application is practical, but it is not as refined as the desktop version and has more room for a better navigation. Finally, the cost may be high to smaller teams, particularly compared to some of its competitors who may provide the same core product at cheaper prices. Review collected by and hosted on G2.com.

CK
Quality Assurance Manager
Small-Business (50 or fewer emp.)
"Convenient Credential Sharing and Autofill with NordPass"
What do you like best about NordPass Business?

I like how easy and convenient it is to use NordPass to share credentials with workmates. It is easy to implement and I cannot imagine keeping track of the credentials without this secure tool. I a lso like how the details auto fill the appropriate space. This saves time and minimizes errors. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

As a tech person I understand the risk of data security issues so I always feel like a third party could access the data though it has never happened. There is that perceived risk. I would appreciate a feature to limit access to view only or allow one-time access. Or maybe a deadline for which the other person can access the shared password. Review collected by and hosted on G2.com.

CH
Software Consultant
Small-Business (50 or fewer emp.)
"Passable password manager"
What do you like best about NordPass Business?

NordPass Business offers a solid password management solution that works well across multiple platforms, including PC, Mac, and Android. For its core use case—storing and syncing passwords—it performs well in daily use. The pricing is also quite affordable, which may make it an attractive option for small to mid-sized teams. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

One recurring annoyance is the need to occasionally re-enter both the account and master passwords, which many co-workers have trouble remembering when it's only used once a month or so. Additionally, the Chrome extension has proven to be unreliable at times, with a notable period in 2024 when it stopped working for several days because of a bad update from Nord. Another limitation is the software’s inability to store anything beyond text-based secrets. For example, it doesn’t support saving key files or certificates, which are commonly used in a tech company. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Carlo,

Thank you for taking the time to rate us — it truly means a lot. We're glad to hear that the service is working well for your team.

Regarding the logout issue, this should occur only for the Master Password when Autolock is set to a short time period — not for the Account Password. You can adjust Autolock settings for all organization members by following this guide: https://youtu.be/-cUv7VdywOE?si=wIuCgxw5p5i9ocMj&t=135

To assist you more effectively, we’d appreciate it if you could provide additional details about the logout issue you’re experiencing. Feel free to contact our support team at support.business@nordpass.com — we’re here to help.

We're sorry to hear you had a negative experience with our browser extension. We’re continuously working to improve it, and your feedback plays a valuable role in that process. If you encounter any further issues, please don’t hesitate to reach out.

Regarding your feedback on supporting non-text-based items — we’ve passed it along to our product team for future consideration.

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