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Auth0 Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Auth0, which simplifies implementation with its user-friendly features and documentation. (30 mentions)
Users feel secure with robust security features like multifactor authentication and anomaly detection provided by Auth0. (30 mentions)
Users value the variety of authentication methods offered by Auth0, appreciating its simplicity and security during integration. (23 mentions)
Users praise the easy integration features of Auth0, making authentication workflows seamless across various applications. (23 mentions)
Users appreciate the easy integrations offered by Auth0, allowing for quick setup without extensive custom coding. (22 mentions)
Users find Auth0 to be expensive, with critical features often locked behind higher pricing tiers, complicating cost management. (15 mentions)
Users find the pricing for essential features steep, particularly for rapid scaling and advanced functionalities. (10 mentions)
Users find pricing issues with Auth0, as essential features are locked behind higher tiers, affecting scalability. (9 mentions)
Users find the difficult learning curve of Auth0's advanced features and customizations frustrating and time-consuming. (8 mentions)
Users find Auth0's pricing expensive, especially with essential features gated behind higher-tier plans for growing applications. (8 mentions)
Users are frustrated by the insufficient information on HTML modifications and roles/scopes, complicating their usage experience. (7 mentions)
Users find the configuration complexity challenging, impacting the experience, especially for beginners and those customizing settings. (6 mentions)
Users find the complex setup of Auth0 challenging, particularly for beginners and smaller teams navigating pricing. (6 mentions)
Users face customization difficulties with Auth0's clunky UI and limited options for user registration flows. (3 mentions)

Top Pros or Advantages of Auth0

1. Ease of Use
Users appreciate the ease of use of Auth0, which simplifies implementation with its user-friendly features and documentation.
See 30 mentions

See Related User Reviews

LC

Lana c.

Small-Business (50 or fewer emp.)

5.0/5

"Hassle free authentication with Excellent Security Features"

What do you like about Auth0?

Auth0 makes authentication simple and secure with features like multifactor authentication and social logins. The pre-built authentication UI saves to

Francisco L.
FL

Francisco L.

Mid-Market (51-1000 emp.)

5.0/5

"A complete Identity Solution for Starters or Professionals"

What do you like about Auth0?

Is fiendly for the user who needs to start from the basics, simple to use but complete on features, from a free plan to have Passwordless options with

2. Security
Users feel secure with robust security features like multifactor authentication and anomaly detection provided by Auth0.
See 30 mentions

See Related User Reviews

LC

Lana c.

Small-Business (50 or fewer emp.)

5.0/5

"Hassle free authentication with Excellent Security Features"

What do you like about Auth0?

Auth0 makes authentication simple and secure with features like multifactor authentication and social logins. The pre-built authentication UI saves to

SA

Sadaqat A.

Mid-Market (51-1000 emp.)

5.0/5

"A multifactor authentication tool for project management"

What do you like about Auth0?

It integrates with other socials and has multifactor authentication feature

3. Authentication
Users value the variety of authentication methods offered by Auth0, appreciating its simplicity and security during integration.
See 23 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Terrible Customer Support"

What do you like about Auth0?

* Ability to authenticate through a variety of methods

Gi M.
GM

Gi M.

Small-Business (50 or fewer emp.)

4.0/5

"Good for easy social login integration"

What do you like about Auth0?

I like parts of the social login setup/connection guide because it gives me step-by-step instructions to set it up and it is quite simple to then inte

4. Integrations
Users praise the easy integration features of Auth0, making authentication workflows seamless across various applications.
See 23 mentions

See Related User Reviews

SK

Sana K.

Small-Business (50 or fewer emp.)

5.0/5

"Working On Application Security With Auth0"

What do you like about Auth0?

Auth0 provide more secure enviornment to manage log-in credentials of clients and their their data with security integration. Implemention of Auth0 AP

Suman S.
SS

Suman S.

Enterprise (> 1000 emp.)

5.0/5

"Auth0 Strengths"

What do you like about Auth0?

Auth0 offers several compelling features that make it an excellent identity management platform: 1. Ease of Implementation Auth0 provides a straig

5. Easy Integrations
Users appreciate the easy integrations offered by Auth0, allowing for quick setup without extensive custom coding.
See 22 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Smooth Partner Access Management with Secure Controls"

What do you like about Auth0?

What I like best about Auth0 is that it takes away a lot of the manual hassle. In Demand Management I’m working with multiple DSPs and SSPs, and each

Shubhank S.
SS

Shubhank S.

Mid-Market (51-1000 emp.)

5.0/5

"very easy and simple to set up"

What do you like about Auth0?

Features such as MFA, email password login, or social media login come built-in with auth0. Dashboard is also very user friendly. Their customer suppo

Top Cons or Disadvantages of Auth0

1. Expensive
Users find Auth0 to be expensive, with critical features often locked behind higher pricing tiers, complicating cost management.
See 15 mentions

See Related User Reviews

Riley G.
RG

Riley G.

Small-Business (50 or fewer emp.)

5.0/5

"Lovely Experience using Auth0"

What do you dislike about Auth0?

The biggest drawback of Auth0 is that some of the features that are critical for production use feel hidden behind higher-tier pricing. For example, a

GJ

Goiania J.

Small-Business (50 or fewer emp.)

4.5/5

"A Reliable Identity Solution for E-Commerce Security"

What do you dislike about Auth0?

The Customization options for user registration flows could be more flexible, especially for e-commerce use cases. Also, some security features are on

2. Cost
Users find the pricing for essential features steep, particularly for rapid scaling and advanced functionalities.
See 10 mentions

See Related User Reviews

Riley G.
RG

Riley G.

Small-Business (50 or fewer emp.)

5.0/5

"Lovely Experience using Auth0"

What do you dislike about Auth0?

The biggest drawback of Auth0 is that some of the features that are critical for production use feel hidden behind higher-tier pricing. For example, a

GJ

Goiania J.

Small-Business (50 or fewer emp.)

4.5/5

"A Reliable Identity Solution for E-Commerce Security"

What do you dislike about Auth0?

The Customization options for user registration flows could be more flexible, especially for e-commerce use cases. Also, some security features are on

3. Pricing Issues
Users find pricing issues with Auth0, as essential features are locked behind higher tiers, affecting scalability.
See 9 mentions

See Related User Reviews

Riley G.
RG

Riley G.

Small-Business (50 or fewer emp.)

5.0/5

"Lovely Experience using Auth0"

What do you dislike about Auth0?

The biggest drawback of Auth0 is that some of the features that are critical for production use feel hidden behind higher-tier pricing. For example, a

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"No 1 IDP Platform"

What do you dislike about Auth0?

the pricing plan should be very clear. we were confused initially between B2B and B2C plans

4. Difficult Learning
Users find the difficult learning curve of Auth0's advanced features and customizations frustrating and time-consuming.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Smooth Partner Access Management with Secure Controls"

What do you dislike about Auth0?

The main challenge I face is around visibility and fine tuning. The analytics and reporting on authentication events are not as intuitive as I would l

PP

Phillip P.

Small-Business (50 or fewer emp.)

4.5/5

"Streamlined Authentication with Flexibility, But Advanced Setup and Pricing Can Challenge New Users"

What do you dislike about Auth0?

One downside of Auth0 is that certain advanced configuration options can be quite complex for newcomers, often necessitating extra learning or assista

5. Expensive Pricing
Users find Auth0's pricing expensive, especially with essential features gated behind higher-tier plans for growing applications.
See 8 mentions

See Related User Reviews

Riley G.
RG

Riley G.

Small-Business (50 or fewer emp.)

5.0/5

"Lovely Experience using Auth0"

What do you dislike about Auth0?

The biggest drawback of Auth0 is that some of the features that are critical for production use feel hidden behind higher-tier pricing. For example, a

Hanna E.
HE

Hanna E.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Identity Platform"

What do you dislike about Auth0?

Pricing can be expensive for growing apps Some advanced features locked behind higher tiers Configuration UI can feel complex for beginners

6. Insufficient Information
Users are frustrated by the insufficient information on HTML modifications and roles/scopes, complicating their usage experience.
See 7 mentions

See Related User Reviews

Gi M.
GM

Gi M.

Small-Business (50 or fewer emp.)

4.0/5

"Good for easy social login integration"

What do you dislike about Auth0?

In my experience. The lack of images in order to simplify the setup process and their lack of in-depth guides for less main stream integrations.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Simple and Easy to use UI"

What do you dislike about Auth0?

The major thing for us is the lack of HTML modifications because to modify HTML you have to switch to the old login box which does not look as appeali

7. Complexity
Users find the configuration complexity challenging, impacting the experience, especially for beginners and those customizing settings.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Smooth Partner Access Management with Secure Controls"

What do you dislike about Auth0?

The main challenge I face is around visibility and fine tuning. The analytics and reporting on authentication events are not as intuitive as I would l

Shubhank S.
SS

Shubhank S.

Mid-Market (51-1000 emp.)

5.0/5

"very easy and simple to set up"

What do you dislike about Auth0?

Pricing can be little expensive for small business, specially when they start getting a lot of users. Limited rules or machine to machine tokens limit

8. Complex Setup
Users find the complex setup of Auth0 challenging, particularly for beginners and smaller teams navigating pricing.
See 6 mentions

See Related User Reviews

Gi M.
GM

Gi M.

Small-Business (50 or fewer emp.)

4.0/5

"Good for easy social login integration"

What do you dislike about Auth0?

In my experience. The lack of images in order to simplify the setup process and their lack of in-depth guides for less main stream integrations.

Hanna E.
HE

Hanna E.

Mid-Market (51-1000 emp.)

4.5/5

"Powerful Identity Platform"

What do you dislike about Auth0?

Pricing can be expensive for growing apps Some advanced features locked behind higher tiers Configuration UI can feel complex for beginners

9. Customization Difficulties
Users face customization difficulties with Auth0's clunky UI and limited options for user registration flows.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Terrible Customer Support"

What do you dislike about Auth0?

* Customer Support is terrible - they took a month to respond to our request for a new admin when our CTO left, with our team being handed off to 5 di

LC

Lana c.

Small-Business (50 or fewer emp.)

5.0/5

"Hassle free authentication with Excellent Security Features"

What do you dislike about Auth0?

Customizing the hosted login page requires some additional setup if you want complete control over the design. The free tier is great for testing, but

Auth0 Reviews (229)

Reviews

Auth0 Reviews (229)

4.3
229 reviews
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PP
Cyber Security Engineer
Small-Business (50 or fewer emp.)
"Streamlined Authentication with Flexibility, But Advanced Setup and Pricing Can Challenge New Users"
What do you like best about Auth0?

What I appreciate most about Auth0 is how simple and flexible it is when it comes to handling authentication and identity for different applications. It enables us to set up secure login solutions efficiently, offers support for various authentication methods, and integrates smoothly with other systems. As a result, managing user access has become much more streamlined, all while upholding strong security standards. Review collected by and hosted on G2.com.

What do you dislike about Auth0?

One downside of Auth0 is that certain advanced configuration options can be quite complex for newcomers, often necessitating extra learning or assistance. Furthermore, as the number of users or applications increases, the pricing can become substantial, which is something growing organizations may need to take into account. Review collected by and hosted on G2.com.

PA
IT Applications Analyst
Enterprise (> 1000 emp.)
"Reliable solution for identity management and authentication"
What do you like best about Auth0?

Auth0 has SDKs which are well documented and helps to easily sett up the identity management and authentication services and integrating with our inhouse applications running on private intranet .Auth0 has inbuilt support for Signle sign on as well as multifactor authetication reducing development effort for integrations which also helps in ensuring secure access to applications.The entire managament of access tokens, IT policies ,access controls and montitoring logs can be all done in Auth0 's dashboard which is very modern and fast. Review collected by and hosted on G2.com.

What do you dislike about Auth0?

There are quite frequent updates made and the existing deployed services on older SDks get quickly depreciated and there is more effort to rebuild the services in the newly release SDK which can add to more development effort. Review collected by and hosted on G2.com.

Hamba S.
HS
Operations and programs manager
"Intuitive, Secure, and Developer-Friendly, But Pricey"
What do you like best about Auth0?

I love the developer experience with Auth0 and how quickly I can get user authentication running. The good documentation and SDKs make complex tasks like JWT Token management for my websocket chat interface straightforward. The developer experience helps me tremendously because the clear documentation for code examples with Python/FastAPI means I can integrate authentication into my backend API endpoints easily. Also, the initial setup was quite easy, and the helpful guide made the process smooth. Review collected by and hosted on G2.com.

What do you dislike about Auth0?

The main problem I face is the price structure can get quite steep as my user base increases. Especially with features like MFA and advanced security that should arguably be standard for an app handling voice recordings. Review collected by and hosted on G2.com.

Abhay K.
AK
Security Analyst I
"Simplified Client Management with Auth0's Tenant Feature"
What do you like best about Auth0?

I love using Auth0 because it simplifies the complex task of managing individual client tenants. With a large number of clients, manually handling each tenant could become chaotic, but Auth0 streamlines this process beautifully. The ability to break clients into tenants makes the management of different client environments much easier. This not only helps in organizing client data efficiently but also reduces the potential for errors. Additionally, the effectiveness of Auth0 becomes apparent when deploying our HR applications across multiple clients; each client can seamlessly authenticate into their respective environments. Despite the initial setup requiring some work due to the numerous options and requirements, once configured, Auth0 performs exceptionally well, providing an outstanding experience. This transforms what could be an overwhelming task into a manageable, smoothly-running operation. Review collected by and hosted on G2.com.

What do you dislike about Auth0?

Setting up Auth0 requires significant effort and is not a straightforward 'click to setup' process. It demands time and understanding to fill in various options and requirements. Review collected by and hosted on G2.com.

MD
Data Analyst
Enterprise (> 1000 emp.)
"Made authentication less of a headache for our team"
What do you like best about Auth0?

When we first started onboarding patients into our new app I was dreading the login chaos. People forget passwords and they get confused with MFA. In healthcare that's extra stressful because it involves sensitive info. Auth0's hosted login page really saved us. We could customize it with our branding but still rely on their backend to keep things secure. What I appreciated most was that I didn't have to become a security engineer overnight. I could set up MFA policies, tweak password rules and monitor login attempts without digging into a black hole of code. The analytics dashboard was also eye opening. Seeing failed login spikes let us catch a weird configuration issue before it blew up. Review collected by and hosted on G2.com.

What do you dislike about Auth0?

During the first month we had some headaches with the documentation. It's not that the info wasn't there but sometimes it felt like it skipped steps. I feel it assumed you already knew a chunk of the process. It's a bit frustrating when you're moving fast and just want the straightforward answer. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Effortless Authentication and Seamless Integrations with Auth0"
What do you like best about Auth0?

Auth0 helps in making authentication easy without forcing you to reinvent everything from scratch. I liked it's dashboard which is straightforward, integrations are quick and helps in handling the messy security details we have the ability to focus on building actual product. Review collected by and hosted on G2.com.

What do you dislike about Auth0?

Overall it's performing fine hence no dislikes for now. Review collected by and hosted on G2.com.

Suman S.
SS
Senior Software Engineer
Enterprise (> 1000 emp.)
"Auth0 Strengths"
What do you like best about Auth0?

Auth0 offers several compelling features that make it an excellent identity management platform:

1. Ease of Implementation

Auth0 provides a straightforward, developer-friendly implementation process that significantly reduces the complexity of authentication and authorization workflows. Its well-documented SDKs and APIs make integration quick and relatively painless.

2. Ease of Integration

The platform supports multiple programming languages and frameworks, allowing seamless integration across different technology stacks. This flexibility is crucial for organizations with diverse technical environments.

3. Extensive Feature Set

Auth0 offers a robust number of features including:

Multi-factor authentication

Single sign-on (SSO)

Social identity providers

Passwordless login

Detailed user management

Advanced security controls

4. Customer Support

Auth0 is known for providing responsive and knowledgeable technical support, which is critical when dealing with authentication systems.

5. Frequency of Use

Its versatility makes Auth0 suitable for frequent use across various applications and services within an organization.

Overall Assessment

Auth0 stands out as a comprehensive, user-friendly identity management solution that can significantly simplify authentication processes while maintaining high security standards. Review collected by and hosted on G2.com.

What do you dislike about Auth0?

Its not dislike but could be more transparent with support tickets. Involve engineers early rather than waiting and asking for engineers help Review collected by and hosted on G2.com.

Parth P.
PP
Executive Virtual Assistant
Enterprise (> 1000 emp.)
""Easy Authentication with Strong Security""
What do you like best about Auth0?

The biggest advantage is Me & developers don’t have to build everything for security and login from scratch...

Auth0 protects my application from modern security threats..

I can fully customize the login page to match my company’s branding, including logo and colors... Review collected by and hosted on G2.com.

What do you dislike about Auth0?

Adding a simple login (like Google login) is easy, but advanced customization can be difficult...

But its biggest drawbacks are the high cost (as i grow) and vendor lock-in.. Review collected by and hosted on G2.com.

SG
Student
Small-Business (50 or fewer emp.)
"Outstanding User Management and Configuration Features"
What do you like best about Auth0?

I like the user management module, also the application configuration and the logs of the requests made to the application Review collected by and hosted on G2.com.

What do you dislike about Auth0?

Some times, the integration with custom applications isn't that easy for beginners Review collected by and hosted on G2.com.

Francisco L.
FL
CTO
Mid-Market (51-1000 emp.)
"A complete Identity Solution for Starters or Professionals"
What do you like best about Auth0?

Is fiendly for the user who needs to start from the basics, simple to use but complete on features, from a free plan to have Passwordless options with federation of identity, workflows, is the best platform for your Ideneity requirements! Review collected by and hosted on G2.com.

What do you dislike about Auth0?

Maybe the princing tier is not so clear, I mean is cheap but if you come from a free option doesn't make too much sense the pricing until you dig into, believe is cheap and consistent! Review collected by and hosted on G2.com.

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