When employees start, they accept our terms. When they leave the company, we have ability to transfer the company related information to their manager. This has saved us lots of time trying to figure out how to get into things they did not transfer to another person before leaving. Review collected by and hosted on G2.com.

We had a few people that forgot their password. Only option I had was transfer the account delete it and let them re add it. If I have the ability to tranfer the account, I should have the ability to reset their password for them as well. Review collected by and hosted on G2.com.

We've begun using Keeper Secrets Manager within our development environment since my original post. It provides a secure and centralized way to manage application secrets, API keys, and credentials without hardcoding sensitive information into scripts or code repositories. From the perspective of me a security analyst, this has greatly helped reduce risk while supporting ours developers. We've also started using Keeper's One-Time Share and Self-Destructing Password features, which provide a secure way to internally and externally share credentials with contractors which while also limiting exposure and ensuring sensitive information isn't accessible longer than necessary. Review collected by and hosted on G2.com.

One area I'd like to see improved is communication around new features and capabilities. We've had to learn about several useful additions, such as Secrets Manager, One-Time Share, and Self-Destructing Passwords, primarily through webinars and internal word of mouth rather than direct outreach from our reps. I know my team would appreciate it if account representatives were more proactive in sharing new features and offering demos as they become available. Like many IT and security teams, we're busy and don't always have time to regularly explore the console, so proactive guidance would help ensure we're getting the most value from the platform. Review collected by and hosted on G2.com.

Innovative and easy to use.

We were looking for a replacement for LastPass and are glad we came across Keeper. The browser add-on works seamlessly, and the admin console is intuitive and easy to navigate.

As with any password management solution, adoption is critical. Keeper proved far easier for our organization, both in terms of rollout and integration. Our users especially appreciate features like the Security Audit, which highlights reused or weak passwords, and Breachwatch, which alerts them if their credentials appear on the dark web.

I haven't had the opportunity to engage with customer support yet, so I can't comment on that aspect. From an administrative perspective, however, the reporting tools are thorough and robust, making it teasy to identify who's using Keeper and how often.

Overall, Keeper password management simpler, more transparent, and more secure for our organization. Review collected by and hosted on G2.com.

Cost and Sales Experience

Keeper is still on the higher end of the pricing spectrum, so cost should be a part of the evaluation process. We did notice changes over time to their pricing and discounting approach, which initially made previous quotes and expectations difficult to align with renewal discussions.

That said, our experience this cycle was much better. Our new account rep was willing to work with us, understood our concerns, and we were ultimately able to come to an amicable agreement that made sense for both sides. Review collected by and hosted on G2.com.

The practicality of the tool is something truly noteworthy, very intuitive to use, aiding in the learning curve. Very quick implementation and great integrations. These factors make the daily use of the tool very good and easy to spread among internal teams. Review collected by and hosted on G2.com.

The tool does not have major problems, it fulfills its purpose very well. But I miss some customizations, such as being able to edit or customize the display image of the registration icons. Support in Portuguese would be excellent. Review collected by and hosted on G2.com.

The user interface is very simple and user friendly which has helped drive user adoption.

New features rolled out to the platform with no need for additional licensing

The recent addition of supporting MFA codes within the vault has been a huge benefit to us.

The Keeper team continually contact us to ensure we are getting the most from the platform, providing areas for optimization to ensure we fully deliver on ROI. Review collected by and hosted on G2.com.

The standalone application is noteably slower than the browser add-on.

We'd like to see a feature to allow you to archive records prior to deleting records. A further feature would be to have Keeper auto archive old records that have never been accessed or not accessed in a given ammount of years. Review collected by and hosted on G2.com.

What stands out most about Keeper is its seamless user experience combined with powerful administrative capabilities. On the user side, the browser extension and mobile app sync instantly, drastically improving our daily workflow. The autofill and auto-capture features work flawlessly on almost every site we use, saving our team from the constant friction of manual credential management.

On the administrative and security side, the integration with Microsoft Entra ID is a game-changer. Setting up SSO (Single Sign-On) paired with SCIM provisioning has made user onboarding and offboarding entirely automated. When a new team member is added to Entra, their Keeper account and associated shared folders are provisioned instantly according to their role. It strikes the perfect balance between high-end security compliance and non-technical user adoption. Review collected by and hosted on G2.com.

there are no deal-breakers, as the solution is very stable and does exactly what it's supposed to do.

If I had to point out one area for improvement, it would be the management of shared folders. Currently, managing shared folder assignments and detailed permissions from the main Admin Console isn't as unified as it could be; you often have to switch views or handle it from the user vault interface. Integrating full shared folder management directly and natively into the centralized admin interface would simplify the administrative workflow even further. Review collected by and hosted on G2.com.

What I like best is the organization, everything's easy to find. The instant sync across devices is great too, and the interface is honestly the best I've seen, with a cleaner layout than other password managers. Security focus is what matters most to me though. Review collected by and hosted on G2.com.

Price is my biggest issue, it keeps going up, and I have to work with our account manager every time just to keep it reasonable. I also don't like that everything's an add on. Better reporting for enterprise should be included by default, not something extra we pay for. Review collected by and hosted on G2.com.

Keeper Password Manager is easy to use, stores all my credentials and is easily accessible across all my devices. Keeper makes it easy to find what I'm looking for when I needed no matter the app, device, or workflow I need a credential for. Review collected by and hosted on G2.com.

The admin dashboard in Keeper is pretty bland unless you pay for a lot of extras. Reporting is week with no out of the box options. You also can't search for a user in the current license user list. Minimal insights into a users vault such as number of records, times used etc. Review collected by and hosted on G2.com.

It makes daily account handling more easy and organized for my work. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content, so I use many work platforms, professional logins and important records every day. managing passwords and different account details was sometimes confusing, especially while switching between clinic work and content related tasks. Now everything stays in one secure place and I can access accounts more quickly during work. Auto fill feature saves time while logging into different platforms and browser use also feels smooth during regular workflow. I also use it for storing important records and document related information, so things stay more organized instead of keeping details in different places.

The Chrome extension is also very useful during daily work because login suggestions and autofill appear directly while opening work platforms in browser, which saves time and makes account access faster. Security audit and alert features are useful because they help me check if passwords are weak or repeated. Performance also feels stable during daily use because vault access, browser autofill and account switching work smoothly most of the time without slowing down workflow.

Interface is simple after some regular use and implementation was also easy for me. Features feels enough for practical professional use without making the platform complicated. Overall, it helps me manage work accounts, important details and daily login related tasks in a more secure and smooth way. Review collected by and hosted on G2.com.

sometimes when I switch between many work accounts during clinic and content related work, the browser extension does not always fill login details instantly and I need to refresh or reopen the page. I also noticed that if too many records are stored together, managing folders and organizing entries properly takes some time in the beginning. For new users, some security related settings and options can also feel little overwhelming at first because there are many controls inside the vault. Apart from that, after regular use the workflow becomes more comfortable and organized. Review collected by and hosted on G2.com.

I really like how secure it feels. With most other password products, admins can reset users’ passwords, but Keeper takes a zero-trust approach. That means the user stays fully in control of their own password resets, which I appreciate. Review collected by and hosted on G2.com.

When a user’s password has expired, or is about to expire, there’s no email notice and no in-app notification in the Keeper browser extension to alert them. This causes confusion as the user believes it is either a Keeper issue or they forgot their password. Review collected by and hosted on G2.com.