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Keeper Password Manager Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Keeper Password Manager to be extremely easy to use, thanks to its intuitive navigation and autofill features. (189 mentions)
Users value the high security of Keeper Password Manager, ensuring safe storage and access to their passwords. (138 mentions)
Users value the secure sharing capabilities of Keeper Password Manager, enhancing collaboration while maintaining password protection. (101 mentions)
Users find Keeper Password Manager to offer easy password management, enhancing security and organization effortlessly for individuals and teams. (100 mentions)
Users value Keeper Password Manager for its multiple ways to store and access passwords, enhancing convenience and security. (76 mentions)
Users find sharing passwords easily with Keeper Password Manager enhances teamwork and security across organizations. (73 mentions)
Users praise Keeper Password Manager for its excellent customer support, enhancing their overall password management experience. (57 mentions)
Users encounter frequent popups and glitches with Keeper, affecting password visibility and auto-fill accuracy. (83 mentions)
Users experience autofill issues that hinder password recognition and proper field population, affecting usability in browsers. (60 mentions)
Users often face login issues, experiencing frequent prompts and challenges with password management, leading to frustration. (42 mentions)
Users find the learning curve challenging, especially during initial setup for those less tech-savvy. (38 mentions)
Users experience frequent issues with the browser extension of Keeper, affecting overall integration and ease of use. (37 mentions)
Users find Keeper's high costs for advanced features and limitations frustrating, impacting overall satisfaction with the product. (35 mentions)
Users report missing features like size limits for records and unclear access controls in Keeper Password Manager. (28 mentions)

Top Pros or Advantages of Keeper Password Manager

1. Ease of Use
Users find Keeper Password Manager to be extremely easy to use, thanks to its intuitive navigation and autofill features.
See 189 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Exactly what we needed"

What do you like about Keeper Password Manager?

I appreciate Keeper for being reliable & having important features like being able to save passkeys to the record. It was very easy to import our

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Keeper Password Manager is the key to a secure network."

What do you like about Keeper Password Manager?

Keeper Password Manager gives you multiple ways to store and access your passwords. The extension in Chrome or other browsers is extremely useful. Add

2. Security
Users value the high security of Keeper Password Manager, ensuring safe storage and access to their passwords.
See 138 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Keeper Password Manager is the key to a secure network."

What do you like about Keeper Password Manager?

Keeper Password Manager gives you multiple ways to store and access your passwords. The extension in Chrome or other browsers is extremely useful. Add

Pani R.
PR

Pani R.

Mid-Market (51-1000 emp.)

3.5/5

"Keeper of all passwords and secrets logins"

What do you like about Keeper Password Manager?

It has been very easy to use. It automatically prompts us to save the passwords and remove them from the web browser. It even allows 2FA tokens to be

3. Secure Sharing
Users value the secure sharing capabilities of Keeper Password Manager, enhancing collaboration while maintaining password protection.
See 101 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Keeper Password Manager is the key to a secure network."

What do you like about Keeper Password Manager?

Keeper Password Manager gives you multiple ways to store and access your passwords. The extension in Chrome or other browsers is extremely useful. Add

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Best enterprise-class password manager"

What do you like about Keeper Password Manager?

We are using Keeper to manage passwords used by our Engineering/IT teams. Keeper is great tool to provide the structure (using shared folders hierarch

4. Password Management
Users find Keeper Password Manager to offer easy password management, enhancing security and organization effortlessly for individuals and teams.
See 100 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Best enterprise-class password manager"

What do you like about Keeper Password Manager?

We are using Keeper to manage passwords used by our Engineering/IT teams. Keeper is great tool to provide the structure (using shared folders hierarch

Pani R.
PR

Pani R.

Mid-Market (51-1000 emp.)

3.5/5

"Keeper of all passwords and secrets logins"

What do you like about Keeper Password Manager?

It has been very easy to use. It automatically prompts us to save the passwords and remove them from the web browser. It even allows 2FA tokens to be

5. Features
Users value Keeper Password Manager for its multiple ways to store and access passwords, enhancing convenience and security.
See 76 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Keeper Password Manager is the key to a secure network."

What do you like about Keeper Password Manager?

Keeper Password Manager gives you multiple ways to store and access your passwords. The extension in Chrome or other browsers is extremely useful. Add

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Exactly what we needed"

What do you like about Keeper Password Manager?

I appreciate Keeper for being reliable & having important features like being able to save passkeys to the record. It was very easy to import our

6. Sharing Ease
Users find sharing passwords easily with Keeper Password Manager enhances teamwork and security across organizations.
See 73 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Best enterprise-class password manager"

What do you like about Keeper Password Manager?

We are using Keeper to manage passwords used by our Engineering/IT teams. Keeper is great tool to provide the structure (using shared folders hierarch

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent Password Management for Teams and Individuals"

What do you like about Keeper Password Manager?

Keeper is an excellent tool for managing and sharing passwords securely, especially in larger environments. However, it's also great for personal use.

7. Customer Support
Users praise Keeper Password Manager for its excellent customer support, enhancing their overall password management experience.
See 57 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Keeper Password Manager is Business Quality and Home User Easy"

What do you like about Keeper Password Manager?

1) Their security hasn't been breached. 2) It's built for business. It works and was designed for business environments. For example, it works with

JC

John C.

Enterprise (> 1000 emp.)

4.5/5

"Feature rich password manager meeting all our business needs for password security and hygiene"

What do you like about Keeper Password Manager?

The user interface is very simple and user friendly which has helped drive user adoption. New features rolled out to the platform with no need for

Top Cons or Disadvantages of Keeper Password Manager

1. Password Management
Users encounter frequent popups and glitches with Keeper, affecting password visibility and auto-fill accuracy.
See 83 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Makes life easier"

What do you dislike about Keeper Password Manager?

When passwords aren't kept updated. Not Keepers fault though!

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Exactly what we needed"

What do you dislike about Keeper Password Manager?

It occasionally glitches and isn't the best with auto-fill, often times suggesting an account that is very much unrelated.

2. Autofill Issues
Users experience autofill issues that hinder password recognition and proper field population, affecting usability in browsers.
See 60 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly and Secure, But Browser Extension Needs Improvement"

What do you dislike about Keeper Password Manager?

Sometimes it's tricky to interact with the plug-in extension in a browser. It may try to populate passwords in a field where I don't need it to.

JM

James M.

Small-Business (50 or fewer emp.)

4.5/5

"Easy to use and great for corporate accounts"

What do you dislike about Keeper Password Manager?

Sometimes it is a little slow to recognize the website and the saved password.

3. Login Issues
Users often face login issues, experiencing frequent prompts and challenges with password management, leading to frustration.
See 42 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Can't seem to manage folders"

What do you dislike about Keeper Password Manager?

Our company migrated from LastPass to keeper and it has been terrible. We imported all the passwords and the admins don't seem to have access to all

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Perfect for the needs of our Users"

What do you dislike about Keeper Password Manager?

The sign in process can be annoying because it seems to ask for a log in a lot more than the settings are set for. This sometimes leave the user waiti

4. Learning Curve
Users find the learning curve challenging, especially during initial setup for those less tech-savvy.
See 38 mentions

See Related User Reviews

Bryan A.
BA

Bryan A.

Mid-Market (51-1000 emp.)

4.0/5

"Simple and reliable protection for my passwords"

What do you dislike about Keeper Password Manager?

One downside of Keeper Password Manager is that some advanced features, like secure file storage and dark web monitoring, require a premium subscripti

Verified User
E

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Nice features. Good product."

What do you dislike about Keeper Password Manager?

There seems to be no autosave on MFA confirmation. I lost access to an important new account because I had been interrupted during the MFA set up proc

5. Browser Extension Issues
Users experience frequent issues with the browser extension of Keeper, affecting overall integration and ease of use.
See 37 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"User-Friendly and Secure, But Browser Extension Needs Improvement"

What do you dislike about Keeper Password Manager?

Sometimes it's tricky to interact with the plug-in extension in a browser. It may try to populate passwords in a field where I don't need it to.

Verified User
U

Verified User

Enterprise (> 1000 emp.)

1.5/5

"Price is right but falls short in usefulness"

What do you dislike about Keeper Password Manager?

The primary use of a password manager is to integrate with a browser or other software for ease of use - at least for personal reasons. Then to allow

6. Expensive
Users find Keeper's high costs for advanced features and limitations frustrating, impacting overall satisfaction with the product.
See 35 mentions

See Related User Reviews

Bryan A.
BA

Bryan A.

Mid-Market (51-1000 emp.)

4.0/5

"Simple and reliable protection for my passwords"

What do you dislike about Keeper Password Manager?

One downside of Keeper Password Manager is that some advanced features, like secure file storage and dark web monitoring, require a premium subscripti

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

0.5/5

"Price Gouging"

What do you dislike about Keeper Password Manager?

They changed the pricing and were trying to more than 100% price increase,

7. Missing Features
Users report missing features like size limits for records and unclear access controls in Keeper Password Manager.
See 28 mentions

See Related User Reviews

Heidi F.
HF

Heidi F.

Mid-Market (51-1000 emp.)

4.0/5

"Keeper is a keeper"

What do you dislike about Keeper Password Manager?

I wish it was easier to sort folders and adding new passwords to folders.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Fantastic product"

What do you dislike about Keeper Password Manager?

The form filling tool could be improved. Probably the weakest part of Keeper

Keeper Password Manager Reviews (1,174)

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Reviews

Keeper Password Manager Reviews (1,174)

View 2 Video Reviews
4.6
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Casey W.
CW
Specialist, Professional Development
Small-Business (50 or fewer emp.)
"Exceptionally Secure and (Mostly) User-Friendly Password Management"
What do you like best about Keeper Password Manager?

It is *very* secure and it is actually surprisingly user friendly in terms of storing and organizing passwords and multiple logins under one site/account. I also do like that it is a stand alone desktop application AND can function pretty similarly as a browser plug-in/extension. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

I find it frustrating to have to log-in repeatedly and how frequently that log-in will time out and require me to log back in. I don't believe that has to do with the application necessarily but more so how we use it as an organization. Review collected by and hosted on G2.com.

DH
Chief Information Officer
Mid-Market (51-1000 emp.)
"Extremely Versatile Credential Management, Minor Glitches with Latest Update"
What do you like best about Keeper Password Manager?

I love the fact that i can store usernames, passwords, and mfa codes. The software will allow you to click a website login URL Link from within Keeperfill, and either use hot keys to fill in your credentials or click the fields and choose the appropriate info that you wanted “filled-in” by Keeper. Keeperfill also allows you to fill in passwords for non- website applications such as remote desktop credentials, etc.

I Also love the sync, mobile app and the ability to switch between my personal account and a business account Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

Latest version seems to be having a

Conflict with copilot or AI that tries to answer questions, as it will sometime not fill in information correctly. I know that keeper completely rebuilt the keeper fill part recently and it will probably take a little time to work out the bugs. I simply went back to an older version until the problem is resolved. I'll keep testing the latest versions on my test pc until I update our fleet of PCs. Review collected by and hosted on G2.com.

AT
Senior IT Manager
Mid-Market (51-1000 emp.)
"Innovative, User-Friendly Password Manager—But Pricing Could Be Clearer"
What do you like best about Keeper Password Manager?

Innovative and easy to use.

We were looking for a replacement for LastPass and are glad we came across Keeper. The browser add-on works seamlessly, and the admin console is intuitive and easy to navigate.

As with any password management solution, adoption is critical. Keeper proved far easier for our organization, both in terms of rollout and integration. Our users especially appreciate features like the Security Audit, which highlights reused or weak passwords, and Breachwatch, which alerts them if their credentials appear on the dark web.

I haven't had the opportunity to engage with customer support yet, so I can't comment on that aspect. From an administrative perspective, however, the reporting tools are thorough and robust, making it teasy to identify who's using Keeper and how often.

Overall, Keeper password management simpler, more transparent, and more secure for our organization. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

Cost and Sales tactics

Be prepared to pay for an expensive solution. A quick search online regarding cost and Keeper will yield results identifying that they've changed up their cost model and discounting. This left previous contracts and quotes for others difficult to honor, ours included. While the product itself is strong, the pricing transparency and consistency could be improved. Review collected by and hosted on G2.com.

Sam F.
SF
Information Technology Manager
Mid-Market (51-1000 emp.)
"Keeper Security Password Management – Enterprise Review"
What do you like best about Keeper Password Manager?

Deploying Keeper Password Manager across our enterprise was a seamless experience. The platform was straightforward to implement, and Keeper’s team provided multiple training sessions that greatly facilitated user onboarding. Their proactive support ensured that our staff felt confident using the system from day one.

What stands out most is Keeper’s responsive and knowledgeable support. Every question we had—technical or operational—was addressed promptly and thoroughly.

I’ve recommended Keeper to colleagues and family members, and I’ll continue to do so. It’s a reliable, secure, and user-friendly solution for password and secrets management. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

The only challenge I’ve encountered with Keeper Password Manager is distinguishing between locally managed accounts and those provisioned through Azure. It can be a bit confusing at times, as I need to remember to select the correct directory to locate the accounts I’m looking for. Review collected by and hosted on G2.com.

JR
IT Manager
Mid-Market (51-1000 emp.)
"Keeper is a great password manager service"
What do you like best about Keeper Password Manager?

User friendly, ability to access the application. Can be done via browser widget, web portal, mobile app or desktop app. It allows the ability in the work environment to share passwords securely without actually letting the other users know what it is. The application being able to be that 2fa/mfa option is very nice as well. Not having to dig out the key fob, or go into a mobile app to grab the code, its right there in Keeper. This ability makes it more conveinent for when users change devices, don't have to "re key" accounts, its cloud based, follows you where you need to go. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

Sometimes using allowing Keeper to assist in updating a password within the browser is hit or miss. It could be user error, but don't always get the password process correct, and then I have to reset the password because the one keeper has isn't working. Review collected by and hosted on G2.com.

Diondre D.
DD
Cybersecurity Analyst I
Mid-Market (51-1000 emp.)
"Reliable and Secure Password Management for Teams"
What do you like best about Keeper Password Manager?

What I appreciate most is how simple it is to create, store, and manage passwords, both for myself and for the entire team. The built-in password generator is excellent, making it easy for us to maintain strong password standards without much effort. Sharing credentials securely with team members is straightforward, and when someone leaves or changes roles, revoking their access is quick and doesn’t require resetting all the passwords. Managing sensitive login information has become much less stressful, and I feel confident that everything is encrypted and well managed. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

Setting up the admin features was somewhat challenging at the beginning, particularly when it came to understanding roles and permissions. A few of the settings are not immediately intuitive, so there is definitely a learning curve involved. Additionally, the cost can increase depending on the number of users required. However, despite these points, I find that the security and peace of mind provided make it worthwhile overall. Review collected by and hosted on G2.com.

DO
Systems Administrator
Mid-Market (51-1000 emp.)
"Excellent Security, But Customer Support and iOS Experience Need Improvement"
What do you like best about Keeper Password Manager?

Keeper securely keeps our organization’s passwords safe and backed up. It also lets group passwords get shared securely. Having a family account free for each user is great and encourages safe password management in and out of work. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

As a company, Keeper’s customer support team hasn’t always been the best. A representative named Cody was argumentative with us as we were migrating and combing 2 Keeper tenants, and ultimately got us locked out of everyone’s passwords. Fortunately we were able to move them all to a different account and get them back. Also, it is frustrating in the iOS app, you can’t switch between personal and work accounts when filling a password. You have to go to the Keeper app, log off and then log back in and then return to the app needing the password. Review collected by and hosted on G2.com.

LL
CyberSecurity Engineer
Mid-Market (51-1000 emp.)
"Feature-Rich, Easy Integration, and Excellent Support with Keeper Password Manager"
What do you like best about Keeper Password Manager?

I am currently using Keeper Password Manager at my organization and have also used it at previous companies. The platform offers a variety of features. Integration is straightforward, allowing you the flexibility to choose between the browser extension or the native desktop app. The browser extension can be deployed via intune, GPO, etc. One feature I find useful is the guided assistant, which helps with changing passwords on linked websites. Additionally, there are several authentication options available, such as SSO and 2FA, among others. I have also interacted with their support team multiple times for other products in their portfolio, and my experiences have always been positive.

Breachwatch is also a nice feature especially if your deploying this org-wide you can generate reports to provide for exec meetings. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

I don't have any dislikes about the product. In my experience it is a solid platform that adds value. Review collected by and hosted on G2.com.

Emilia G.
EG
IT Technician
Mid-Market (51-1000 emp.)
"The best password manager you'll use as an administrator!"
What do you like best about Keeper Password Manager?

I really like how organized everything is — the interface is clean, intuitive, and easy to navigate. It’s simple to store and find passwords, and the autofill and security features make daily use very efficient. Overall, it feels reliable and user-friendly for both personal and work accounts. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

While it’s a great tool overall, some advanced features require extra setup or a paid plan, which can be inconvenient. Syncing between devices occasionally takes a bit of time, and the mobile app could be slightly more responsive. However, these are minor issues compared to the overall experience. Review collected by and hosted on G2.com.

Juliano B.
JB
Information Security Junior
Mid-Market (51-1000 emp.)
"Intuitive and Practical Tool - Highly recommended for companies looking to enhance their security."
What do you like best about Keeper Password Manager?

The practicality of the tool is something truly considerable, very intuitive to use, aiding in the learning curve. Very quick implementation and great integrations. These items make the daily use of the tool very good and easy to propagate among internal teams. Review collected by and hosted on G2.com.

What do you dislike about Keeper Password Manager?

The tool does not have major problems, it fulfills its purpose very well. But I miss some customizations, such as a dark mode option, as well as the ability to edit or customize the display image of the registration icons. Support in Portuguese would be excellent. Review collected by and hosted on G2.com.

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