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LastPass Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of LastPass, which simplifies password management and enhances convenience. (238 mentions)
Users appreciate how LastPass provides easy login with a master password, enhancing security while simplifying password management. (175 mentions)
Users appreciate the strong security features of LastPass, enhancing the safety and reliability of password management. (160 mentions)
Users value the easy access to passwords with LastPass, enhancing both convenience and security in their workflow. (106 mentions)
Users value the Autofill feature of LastPass for simplifying password entry and enhancing security effortlessly. (105 mentions)
Users face password management difficulties with LastPass, struggling to update passwords and manage generated password lengths. (89 mentions)
Users experience autofill issues with LastPass, including incorrect prefill and saving problems on certain sites. (83 mentions)
Users experience login issues with LastPass, including incorrect autofill and pop-ups obstructing website functionality. (67 mentions)
Users express concerns about password recovery issues and syncing problems, leading to frustration with LastPass. (50 mentions)
Users often face browser extension issues that hinder performance and complicate password management in LastPass. (36 mentions)

5 Pros or Advantages of LastPass

1. Ease of Use
Users appreciate the ease of use of LastPass, which simplifies password management and enhances convenience.
See 238 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Robust password manager for business needs"

What do you like about LastPass?

LastPass removes the need to remember passwords for all the different logins that happen in life now.

NJ

nikhil j.

Mid-Market (51-1000 emp.)

4.0/5

"User-friendly and simple to manage all passwords at one place"

What do you like about LastPass?

It is a user-friendly tool for managing all passwords securely and reliable as it has a strong integration process which really enhances working and c

2. Password Management
Users appreciate how LastPass provides easy login with a master password, enhancing security while simplifying password management.
See 175 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Robust password manager for business needs"

What do you like about LastPass?

LastPass removes the need to remember passwords for all the different logins that happen in life now.

Gloria O.
GO

Gloria O.

Small-Business (50 or fewer emp.)

5.0/5

"LastPass is your Last Password Keeper"

What do you like about LastPass?

They did make it easer to login w/the master password. I get jumping thru hoops helps w/security but come on. I dont have time and I still get the sec

3. Security
Users appreciate the strong security features of LastPass, enhancing the safety and reliability of password management.
See 160 mentions

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Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and so convenient."

What do you like about LastPass?

I love the ability to have sites automatically login when launched. The built in security check is also a great feature that helps keep me secure. On

NJ

nikhil j.

Mid-Market (51-1000 emp.)

4.0/5

"User-friendly and simple to manage all passwords at one place"

What do you like about LastPass?

It is a user-friendly tool for managing all passwords securely and reliable as it has a strong integration process which really enhances working and c

4. Easy Access
Users value the easy access to passwords with LastPass, enhancing both convenience and security in their workflow.
See 106 mentions

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Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless across work and personal accounts"

What do you like about LastPass?

Love that the password generator is easily accessible, it has made it easier to not rely on easy-to-guess passwords. As an agency, we frequently use i

Gloria O.
GO

Gloria O.

Small-Business (50 or fewer emp.)

5.0/5

"LastPass is your Last Password Keeper"

What do you like about LastPass?

They did make it easer to login w/the master password. I get jumping thru hoops helps w/security but come on. I dont have time and I still get the sec

5. Autofill Feature
Users value the Autofill feature of LastPass for simplifying password entry and enhancing security effortlessly.
See 105 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Robust password manager for business needs"

What do you like about LastPass?

LastPass removes the need to remember passwords for all the different logins that happen in life now.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless across work and personal accounts"

What do you like about LastPass?

Love that the password generator is easily accessible, it has made it easier to not rely on easy-to-guess passwords. As an agency, we frequently use i

5 Cons or Disadvantages of LastPass

1. Password Management
Users face password management difficulties with LastPass, struggling to update passwords and manage generated password lengths.
See 89 mentions

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LB

Lisa B.

Small-Business (50 or fewer emp.)

5.0/5

"LastPass"

What do you dislike about LastPass?

Users are not able to update passwords when a website requires them to update it.

LeAnne F.
LF

LeAnne F.

Mid-Market (51-1000 emp.)

5.0/5

"I have over 50 passwords to keep track of and Last Pass helps me do that ."

What do you dislike about LastPass?

I wish I knew how to see my passwords easier.

2. Autofill Issues
Users experience autofill issues with LastPass, including incorrect prefill and saving problems on certain sites.
See 83 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"great password manager"

What do you dislike about LastPass?

Passwords sometimes don't save on some sites and sometimes copying passwords or one time pins from the chrome extension does not work

Cathy K.
CK

Cathy K.

Small-Business (50 or fewer emp.)

5.0/5

"Simple for all Users"

What do you dislike about LastPass?

I've only had one auto-fill issue that was easily fixed by support.

3. Login Issues
Users experience login issues with LastPass, including incorrect autofill and pop-ups obstructing website functionality.
See 67 mentions

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RN

Ryan N.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Tool for Password Management"

What do you dislike about LastPass?

When I'm at work my personal passwords auto populate in the banking website when I want to use work credentials to log in. Sometimes the LastPass popu

Gloria O.
GO

Gloria O.

Small-Business (50 or fewer emp.)

5.0/5

"LastPass is your Last Password Keeper"

What do you dislike about LastPass?

discounts for customers that have been w/them for years. lol

4. Password Issues
Users express concerns about password recovery issues and syncing problems, leading to frustration with LastPass.
See 50 mentions

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Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"LastPass Is a valuable service"

What do you dislike about LastPass?

I simply do not like the fact that there is no way to recover your password should it be lost. That scares me a bit.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Secure and Polished Password Manager with Handy Chrome Extension"

What do you dislike about LastPass?

Could be cheaper and a little bit easier to sort passwords (with AI for example). I just find from time to time that I have 30 new passwords not sorte

5. Browser Extension Issues
Users often face browser extension issues that hinder performance and complicate password management in LastPass.
See 36 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Best feature set, great across platforms"

What do you dislike about LastPass?

Since the change of MacOS apps, I occasionally have trouble with it in Safari.

Wendy Y.
WY

Wendy Y.

Small-Business (50 or fewer emp.)

4.0/5

"LastPass Saves The Day (Usually)"

What do you dislike about LastPass?

It's very slow sometimes, adding new passwords takes awhile to populate. The chrome extension blocks the text box most of the time which impacts when

LastPass Reviews (1,915)

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LastPass Reviews (1,915)

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Ayush A.
AA
Administration Lead
Mid-Market (51-1000 emp.)
"LastPass Review"
What do you like best about LastPass?

It is an amazing tool to store business account passwords for all the services and tools we use. It is easy to use and access using the chrome extension and saves us a lot of time. The option to import passwords is amazing and helps get password from various sources saved in one place which a master lock which maintains the privacy. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

The platform can be made more reliable and can have key authentication methods implemented as well. The pricing for business users is too much and can be improved but no issues with the tool it is an amazing password manager. Review collected by and hosted on G2.com.

PL
Managing Director
Small-Business (50 or fewer emp.)
"An essential digital tool I could not survive without - highly recommended"
What do you like best about LastPass?

Once up and running, LastPass just does its thing in the background, populates password fields, automatically saves new passwords and enables you to keep your vault of passwords nice and safe in the digital world. it has become an essential tool for me and our business and has allowed us to significantly strengthen our security by enabling us to use unique hard to crack passwords for all the individual sites we use.

We use it constantly every day and it has become a vital tool in our business. It also integrates well with all the browsers we use and all of us use the plug-in to facilitate its use. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I've sometimes had a few issues with the process of setting up a new user and linking their business and family accounts together but generally once it is up and running, it is problem free.

The settings are a little complicated and non-intuitive too (the interface isn't great in terms of design) - changing settings so that LastPass automaticaly signs out isn't particularly clear. Review collected by and hosted on G2.com.

Melissa S.
MS
Content Writer and Strategist
Small-Business (50 or fewer emp.)
"LastPass Makes Password Management Easy Across Devices"
What do you like best about LastPass?

LastPass helps me manage passwords on multiple devices. I use it all the time, especially because I need to log in and out of other apps. It works well and is easy to use. I know they have had problems in the past, but I'm confident that they have cleared those errors. It's easy to use and pops up and asks "save this password?" when I go to a new membership website. I like to use it to log into marketing apps and social media.

I also use the password generator for secure passwords. It works well with pretty much every website I visit and it's easy to use it that way. Getting set up is pretty easy and customer support is professional and solid.

It's easy to integrate into my online workflow. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

They had a data problem in the past which worries me, but that's all. Hopefully data security is much better Review collected by and hosted on G2.com.

Avinash S.
AS
Infrastructure Support Analyst
Mid-Market (51-1000 emp.)
"The BEST - Trusted and Reliable Password Manager for professionals"
What do you like best about LastPass?

I have been using LastPass for the last two and a half years - daily and this is the most reliable password manager I have used till date.

The integration of LastPass extension over browser makes it very easy to access websites with dedicated different user ids and passwords. With LastPass I am even able to share the passwords of generic accounts so that can be used by specific person in the organisation.

Also, the most loved and value for feature is the password generator, we can generate passwords up to 18 characters, we can customize the use of special numeric alphabetical characters in the generated password. LastPass is very easy to implement as we can install LastPass extension over browser, LastPass application is also available on Microsoft store for Windows user, for Android users and vice versa on Mac and iOS users too.

LastPass has always been very reliable because of its 2FA feature and incase of resetting we can easily reset the Multi Factor authentication via admin account, so it makes it very easy to fix and setup. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I don't really recall anything weird or unexpected about LastPass other than the master password strength on setting LastPass. The Master password it is mandate to have 15 characters of long and secure password which makes it annoying for hardly 10 seconds when you actually have to activate/autenticate the extension or application apart from that I do not recall anything that I dislike about LastPass. Review collected by and hosted on G2.com.

Aijaz L.
AL
Senior Systems Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"LastPass: Secure Password Manager for Everyday Use"
What do you like best about LastPass?

LastPass keeps all my passwords safe in one place and works across my devices. The interface is clean and simple, so saving and retrieving passwords takes seconds. Autofill works well in browsers and mobile apps, which speeds up logins. My frequency of use is high since I use it daily for both personal and work accounts. It integrates smoothly with browsers like Google Chrome and Microsoft Edge, which keeps my workflow fast. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Initial setup was slightly time-consuming, especially setting up multi-factor authentication. Customer support is helpful but can be slow to respond. Sometimes the autofill feature does not trigger on certain apps, requiring manual copy-paste. The number of features is good, but the settings menu can feel cluttered for new users. Review collected by and hosted on G2.com.

Marc W.
MW
Member
Small-Business (50 or fewer emp.)
"Effortless Password Management with Advanced Security Features"
What do you like best about LastPass?

Simple app that allows me to implement complex passwords across all my website and application accesses. Supports passkeys as well, and even a generator for MFA. LastPass is quick at patching and advising when browsers or IdPs change password automation paths. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Integration updates on some websites can add extra steps to using my passwords. Review collected by and hosted on G2.com.

"Effortless Password Management, Minor Clutter Issues"
What do you like best about LastPass?

I love how LastPass provides one central location for all my passwords and important information, making management of sensitive data incredibly convenient. It greatly assists in remembering strong passwords and ensuring they are kept safe. The ability to share passwords seamlessly with family is invaluable, as it facilitates secure and easy access to shared accounts. I'm particularly pleased with how LastPass ensures passwords are unique and complex, which significantly enhances security. Additionally, the accessibility of information, whether I'm using the mobile app or the web app, means I always have my vital data at my fingertips, no matter where I am. The mobile app and browser extensions stand out in functionality, providing ease of use and broad accessibility, which I find very convenient. Initial setup was remarkably easy, which allowed me to begin using the service immediately without any complications. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I find that LastPass's feature to offer saving passwords in the browser creates too many duplicates for the same site, likely due to changes in the login URL. This results in digital clutter, making it challenging to discern which password entry is the most recent. It would be beneficial if, when adding or updating a password, LastPass could allow selecting from a list rather than assuming it is for a new site when the URL has changed, or provide a tool for merging or cleaning up duplicates. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Enterprise (> 1000 emp.)
"Effortless Password Management"
What do you like best about LastPass?

What I like best about LastPass is how easy it makes managing and protecting all my passwords in one secure place. It automatically saves and fills login information across devices, which saves a lot of time and hassle. I also appreciate the strong password generator and security dashboard. It gives peace of mind knowing my accounts are better protected without needing to remember every password myself. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

What I dislike about LastPass is that the interface can feel a bit clunky at times, especially when managing shared folders or updating multiple passwords. Syncing between devices occasionally lags, and the browser extension doesn’t always autofill correctly. Review collected by and hosted on G2.com.

"Effortless Security and Accessibility with LastPass"
What do you like best about LastPass?

I absolutely find LastPass invaluable for securely storing all my passwords and crucial information like bank account details in one place. This security aspect is critical given the risks associated with data breaches, and LastPass excels in this area, providing me a sense of safety. Additionally, the ease of setup was impressive, making it simple to start using right away. I appreciate how LastPass allows me to seamlessly expand its usage as I've accumulated between 400 to 500 passwords over the years. Furthermore, the feature that really stands out for me is the Face ID recognition combined with the ability to only need to remember one master password. This has significantly simplified my process, eliminating the need to look up passwords and enhancing convenience, especially with the added ease of Face ID. It's great that I can access LastPass from anywhere, which adds to its utility and why I consider it a perfect tool with nothing needing change. LastPass's simplicity and robust security make me confident to recommend it to others, earning it a definite 10 out of 10 from my perspective. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

Nothing Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Mid-Market (51-1000 emp.)
"Secure, Versatile Password Manager with Excellent Passkeys Feature"
What do you like best about LastPass?

LastPass is great for storing all your web page passwords and will autofill the majority of them. Not only that but I can securely store all sorts of information including other passwords that and logons I can search and copy paste to where they are needed, notes, banking and card information and many others that I want to keep safe. I have also recently started using the Passkeys feature to great success.

When accessing webpages that require sign-ins, I now go directly to the LastPass extension in my browser and search the site from there. I can then launch the link and majority of the time LastPass will autofill and login for me automatically.

As a network admin, LastPass has been quite easy to roll out to our staff. Initially they didn't see the value in it when comparing to saving passwords into their browser of choice. Once I explain the security benefits and that they are able to access LastPass in other locations and on their mobile devices they come around relatively quickly. Review collected by and hosted on G2.com.

What do you dislike about LastPass?

I have been using LastPass for a few years now and nothing comes to mind. Review collected by and hosted on G2.com.

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