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1Password Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of 1Password, praising its seamless functionality and simple interface for beginners. (196 mentions)
Users praise the extreme security of 1Password, ensuring their sensitive data is consistently safe and encrypted. (166 mentions)
Users value the exceptional security and ease of use provided by 1Password across all devices. (86 mentions)
Users find 1Password to be intuitive and easy to use, effortlessly managing passwords across all devices. (77 mentions)
Users value the easy access of 1Password, enjoying quick and secure retrieval of their important information. (66 mentions)
Users value the secure sharing capabilities of 1Password, allowing safe collaboration on sensitive information effortlessly. (66 mentions)
Users value the responsive customer support of 1Password, ensuring quick assistance and smooth password management. (36 mentions)
Users value the flexibility of 1Password, enjoying seamless access across multiple devices and platforms. (5 mentions)
Users express concerns over password tracking and management, wishing for improved features and easier organization of accounts. (67 mentions)
Users find the pricing high for personal use, especially with the shift to a subscription-only model. (58 mentions)
Users experience frequent login issues, including unexpected logouts and complications when retrieving login information. (34 mentions)
Users find the subscription pricing of 1Password to be high, which can deter personal users from adopting it. (33 mentions)
Users find the learning curve challenging initially, especially during setup and when remembering login details. (31 mentions)
Users experience frustrating autofill issues, including failures, delays, and complications with multiple accounts and security prompts. (29 mentions)
Users face authentication issues with 1Password, experiencing lockouts and unreliable syncing that hampers usability. (28 mentions)
Users often face browser extension issues, leading to a frustrating experience with authentication and integration challenges. (27 mentions)
Users find the process complexity of setting up 1Password frustrating, especially with configuration and communication issues. (26 mentions)
Users find the missing features of 1Password hinder password sharing and integration options significantly. (15 mentions)

Top Pros or Advantages of 1Password

1. Ease of Use
Users appreciate the ease of use of 1Password, praising its seamless functionality and simple interface for beginners.
See 196 mentions

See Related User Reviews

Md H.
MH

Md H.

Small-Business (50 or fewer emp.)

5.0/5

"A secure and simple password manager that makes life easier"

What do you like about 1Password?

1Password is extremely secure, easy to use, and works seamlessly across all my devices. I especially like how it automatically saves and fills passwor

Arun J.
AJ

Arun J.

Mid-Market (51-1000 emp.)

5.0/5

"A powerful yet costly password manager"

What do you like about 1Password?

The app and its support on cross platforms are what I liked most about the product.

2. Security
Users praise the extreme security of 1Password, ensuring their sensitive data is consistently safe and encrypted.
See 166 mentions

See Related User Reviews

Nadia N.
NN

Nadia N.

Small-Business (50 or fewer emp.)

4.5/5

"A Solid Password Manager that Saves Me Hours and a Ton of Headaches"

What do you like about 1Password?

I think the best thing about 1Password is how effortlessly it works across all my devices, especially with the browser extension. The auto-fill featur

Md H.
MH

Md H.

Small-Business (50 or fewer emp.)

5.0/5

"A secure and simple password manager that makes life easier"

What do you like about 1Password?

1Password is extremely secure, easy to use, and works seamlessly across all my devices. I especially like how it automatically saves and fills passwor

3. Password Management
Users value the exceptional security and ease of use provided by 1Password across all devices.
See 86 mentions

See Related User Reviews

Md H.
MH

Md H.

Small-Business (50 or fewer emp.)

5.0/5

"A secure and simple password manager that makes life easier"

What do you like about 1Password?

1Password is extremely secure, easy to use, and works seamlessly across all my devices. I especially like how it automatically saves and fills passwor

Eric M.
EM

Eric M.

Mid-Market (51-1000 emp.)

5.0/5

"Better password security without additional effort"

What do you like about 1Password?

My passwords are far more secure, but I don't have to remember difficult phrases or complicated gibberish of characters to achieve this added security

4. Intuitive
Users find 1Password to be intuitive and easy to use, effortlessly managing passwords across all devices.
See 77 mentions

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Md H.
MH

Md H.

Small-Business (50 or fewer emp.)

5.0/5

"A secure and simple password manager that makes life easier"

What do you like about 1Password?

1Password is extremely secure, easy to use, and works seamlessly across all my devices. I especially like how it automatically saves and fills passwor

Eric M.
EM

Eric M.

Mid-Market (51-1000 emp.)

5.0/5

"Better password security without additional effort"

What do you like about 1Password?

My passwords are far more secure, but I don't have to remember difficult phrases or complicated gibberish of characters to achieve this added security

5. Easy Access
Users value the easy access of 1Password, enjoying quick and secure retrieval of their important information.
See 66 mentions

See Related User Reviews

Md H.
MH

Md H.

Small-Business (50 or fewer emp.)

5.0/5

"A secure and simple password manager that makes life easier"

What do you like about 1Password?

1Password is extremely secure, easy to use, and works seamlessly across all my devices. I especially like how it automatically saves and fills passwor

Jody W.
JW

Jody W.

Mid-Market (51-1000 emp.)

5.0/5

"Do your friends and family a favor today!"

What do you like about 1Password?

The peace of mind that comes from knowing all of my most important information is in one place - that my most trusted people can access quickly and ea

6. Secure Sharing
Users value the secure sharing capabilities of 1Password, allowing safe collaboration on sensitive information effortlessly.
See 66 mentions

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Eric M.
EM

Eric M.

Mid-Market (51-1000 emp.)

5.0/5

"Better password security without additional effort"

What do you like about 1Password?

My passwords are far more secure, but I don't have to remember difficult phrases or complicated gibberish of characters to achieve this added security

Steve L.
SL

Steve L.

Mid-Market (51-1000 emp.)

5.0/5

"Valuable product for users in remote locations"

What do you like about 1Password?

The opportunity to save on license costs with third party websites when a login can be shared.

7. Customer Support
Users value the responsive customer support of 1Password, ensuring quick assistance and smooth password management.
See 36 mentions

See Related User Reviews

Shobhit J.
SJ

Shobhit J.

Small-Business (50 or fewer emp.)

3.5/5

"1Password: Manage your Passwords Effectively"

What do you like about 1Password?

The best thing about 1Password is I don't have to remember multiple passwords for different accounts. I can just remember 1Password Credentials for al

Praveen M.
PM

Praveen M.

Mid-Market (51-1000 emp.)

5.0/5

"1password ease of accessing passwords"

What do you like about 1Password?

I frequently use 1password to integrate many application on daily basis, while implementing ease of use to customer. Being a part of support team it h

8. Flexibility
Users value the flexibility of 1Password, enjoying seamless access across multiple devices and platforms.
See 5 mentions

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Sadanala S.
SS

Sadanala S.

Enterprise (> 1000 emp.)

5.0/5

""A Simple and Reliable Password Manager”"

What do you like about 1Password?

I really like how simple 1Password is to use. The setup took just a few minutes, and moving all my saved logins from my old password manager was surpr

Michael B.
MB

Michael B.

Small-Business (50 or fewer emp.)

4.5/5

"Great for work AND family"

What do you like about 1Password?

Seamless integration across all platforms. Clean interface, reliable service even in hard situations like employee termination. Flexibility for admins

Top Cons or Disadvantages of 1Password

1. Password Management
Users express concerns over password tracking and management, wishing for improved features and easier organization of accounts.
See 67 mentions

See Related User Reviews

Eric M.
EM

Eric M.

Mid-Market (51-1000 emp.)

5.0/5

"Better password security without additional effort"

What do you dislike about 1Password?

I've learned some other systems have the ability to automatically expire/renew passwords for you. I wish there was better tracking within the app of h

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Love the Service Overall & Latest Improvements Have Been Great"

What do you dislike about 1Password?

It would be nice to be able to more easily distinguish "personal" accounts from "work" accounts since I am currently using 1Password for both. Occasio

2. Expensive
Users find the pricing high for personal use, especially with the shift to a subscription-only model.
See 58 mentions

See Related User Reviews

Grant W.
GW

Grant W.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent Password Management software"

What do you dislike about 1Password?

I do not like the fact that they have moved to a subscription based model ONLY so I am not able to purchase a license anymore :-(

Alvin A.
AA

Alvin A.

Mid-Market (51-1000 emp.)

4.0/5

"Good experience"

What do you dislike about 1Password?

it's a bit annoying when i have to paid for autofill password, it's simple feature but essentials, but i don't hate it too much still ok at least i ca

3. Login Issues
Users experience frequent login issues, including unexpected logouts and complications when retrieving login information.
See 34 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy way to store info"

What do you dislike about 1Password?

Complicated if you forget your login info

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.0/5

"1Password allows me to only focus on my work"

What do you dislike about 1Password?

It logs me out in the middle of the day when I am trying to work on cases.

4. Cost
Users find the subscription pricing of 1Password to be high, which can deter personal users from adopting it.
See 33 mentions

See Related User Reviews

FV

Falke V.

Mid-Market (51-1000 emp.)

5.0/5

"Very helpful to remember all my passwords"

What do you dislike about 1Password?

There is no free version of 1Password and sometimes it's not easy to fill out more complex fields

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"good and safe experience"

What do you dislike about 1Password?

payment and costs; and price overall again

5. Learning Curve
Users find the learning curve challenging initially, especially during setup and when remembering login details.
See 31 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy way to store info"

What do you dislike about 1Password?

Complicated if you forget your login info

Sol C.
SC

Sol C.

Small-Business (50 or fewer emp.)

5.0/5

"Great virtual vault!"

What do you dislike about 1Password?

So far its been great. Here and there you have to enter your master password whenever there is a google update (the browser i use) but its not a big d

6. Autofill Issues
Users experience frustrating autofill issues, including failures, delays, and complications with multiple accounts and security prompts.
See 29 mentions

See Related User Reviews

Xumin Z.
XZ

Xumin Z.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you dislike about 1Password?

We could have better integration with browsers (auto-filling OTP for example). More types of passwords support, like RSA keys; multi-line password su

FV

Falke V.

Mid-Market (51-1000 emp.)

5.0/5

"Very helpful to remember all my passwords"

What do you dislike about 1Password?

There is no free version of 1Password and sometimes it's not easy to fill out more complex fields

7. Authentication Issues
Users face authentication issues with 1Password, experiencing lockouts and unreliable syncing that hampers usability.
See 28 mentions

See Related User Reviews

Sol C.
SC

Sol C.

Small-Business (50 or fewer emp.)

5.0/5

"Great virtual vault!"

What do you dislike about 1Password?

So far its been great. Here and there you have to enter your master password whenever there is a google update (the browser i use) but its not a big d

AE

Amr E.

Mid-Market (51-1000 emp.)

4.5/5

"A great password manager"

What do you dislike about 1Password?

nothing really the only thing that bugs me a little bit is it keeps loging out after a while but i understand this is for security reasons

8. Browser Extension Issues
Users often face browser extension issues, leading to a frustrating experience with authentication and integration challenges.
See 27 mentions

See Related User Reviews

Xumin Z.
XZ

Xumin Z.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use"

What do you dislike about 1Password?

We could have better integration with browsers (auto-filling OTP for example). More types of passwords support, like RSA keys; multi-line password su

Krish S.
KS

Krish S.

Small-Business (50 or fewer emp.)

4.5/5

"1Password: Secure, User-Friendly, but Pricey for Personal Use"

What do you dislike about 1Password?

While 1Password is excellent overall, its subscription pricing can feel a bit high for personal users. Occasionally, browser extensions take a few sec

9. Process Complexity
Users find the process complexity of setting up 1Password frustrating, especially with configuration and communication issues.
See 26 mentions

See Related User Reviews

Nicole C.
NC

Nicole C.

Small-Business (50 or fewer emp.)

5.0/5

"1Password is the Key to Intuitive Security and Convenience!"

What do you dislike about 1Password?

Though I'm a fan of 1Password, there are a few areas where it does fall a little short for me. These include the limited flexibility in login frequenc

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Really good experience, must have anyone"

What do you dislike about 1Password?

hard to manually change password, not sure how to fix but the process is annoying

10. Missing Features
Users find the missing features of 1Password hinder password sharing and integration options significantly.
See 15 mentions

See Related User Reviews

Tobias S.
TS

Tobias S.

Small-Business (50 or fewer emp.)

4.5/5

"The wonderful solution that is not a cheap opensource, but also not an overpolished expensive one"

What do you dislike about 1Password?

I would like to have an option to edit the Color-Theme. But just bcs I personal dislike the defaul coloring. Thats really complaining on very high lev

Md H.
MH

Md H.

Small-Business (50 or fewer emp.)

5.0/5

"A secure and simple password manager that makes life easier"

What do you dislike about 1Password?

The only downside is that the pricing can feel a bit high for personal use, and syncing can sometimes take a few extra seconds on mobile. It would als

1Password Reviews (1,539)

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1Password Reviews (1,539)

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Muhammad N.
MN
Master Thesis Student
Small-Business (50 or fewer emp.)
"Peace of Mind and Effortless Password Management"
What do you like best about 1Password?

I love how 1Password organizes everything in one secure location. The interface is clean, autofill is seamless across devices, and I no longer have to remember dozens of passwords. It gives a true feeling of peace of mind to know that all my logins, cards, and notes are protected but still easily accessible whenever I need them. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

One thing I really don't like with 1Password is that it does seem a little complicated to new users until they get used to the setup, particularly when creating shared vaults and syncing across devices. Sometimes the browser extension doesn’t recognize login fields out of the box, and that may be a little frustrating. Review collected by and hosted on G2.com.

Jason S.
JS
Founder
Mid-Market (51-1000 emp.)
"The gold standard for password management—reliable for years."
What do you like best about 1Password?

As a very long-term user, I absolutely trust 1Password to keep my digital life secure. Its interface is intuitive across devices, autofill is seamless, sharing is simple, and their support is always responsive. I recommend 1Password to everyone from beginners to tech pros. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

There's not much to dislike, but I would love to see even faster updates for new OS features and a few more advanced customization options for power users. Overall the experience is excellent. Review collected by and hosted on G2.com.

April W.
AW
Growth and Partnership Marketing
Mid-Market (51-1000 emp.)
"Great tool; Easy to Use!"
What do you like best about 1Password?

I have to say, I absolutely love 1Password. It’s one of those tools that quietly makes life easier every single day.

The interface is incredibly intuitive—everything is well-organized, clean, and easy to locate, whether I’m using my laptop or my phone. What really stands out to me, though, are the browser plugins. They work flawlessly across both Chrome and Safari, instantly auto-filling passwords and forms. The whole experience feels completely effortless.

All my passwords are stored securely and sync perfectly across all my devices, which saves me a lot of time and stress. I no longer have to search through notes or click “forgot password.” It just works—simple, smart, and dependable.

The time I save and the frustration I avoid make this one of those tools I truly can’t imagine working without. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Truly there’s nothing I dislike. It’s safe and secure and east to use. Maybe the number of times I have to enter my password to check for a saved password but truly it’s awesome. Review collected by and hosted on G2.com.

JC
Creative Director
Small-Business (50 or fewer emp.)
"A great password manager to keep your digital life secure"
What do you like best about 1Password?

The most obvious benefit for me is that I only need to remember one password, while still being able to use separate, secure passwords for all my different logins. I also really appreciate the sync feature, which lets me access my passwords across all my devices, whether I'm on my laptop, my phone, or my iPad.

Another feature I find useful is the ability to share a login with someone by sending them a secure link, making it easy and safe for them to view the information.

I also like the WatchTower feature, which helps me identify any compromises on the web. It shows me if my data or passwords have been leaked from an organisation that has been hacked, so I can quickly change them and keep my accounts secure. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I honestly haven't encountered any real downsides. If I had to mention something, it would be that it's not the most affordable option out there, but at the same time, you do get what you pay for. Review collected by and hosted on G2.com.

Courtney V.
CV
Human Resources Generalist
Mid-Market (51-1000 emp.)
"Effortless Security and Convenience with 1Password"
What do you like best about 1Password?

Love the ease of use and practicality of having strong, unique passwords available at my fingertips, while only needing to remember one main password. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

I really love 1Password, even after trying several other competitors! My family was an early adopter and the features are great, as well as the ease of use. I don't have a downside that immediately comes to mind! Review collected by and hosted on G2.com.

Himesh R.
HR
Database Administrator
Mid-Market (51-1000 emp.)
"Secure, Seamless, and Essential for Everyday Use"
What do you like best about 1Password?

1Password is incredibly user-friendly and intuitive. The interface is clean, well-organized, and makes managing passwords effortless, even for non-technical users. Its ability to generate strong, unique passwords and store them securely has significantly improved my online security. The cross-device sync is flawless—whether I’m on my laptop, phone, or tablet, my credentials are always accessible. I also love the Watchtower feature, which alerts me about weak or compromised passwords and helps me take action immediately. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

There’s very little to dislike. The only minor downside is that some advanced features require higher-tier plans, but given the value and security it provides, it’s well worth the investment. Review collected by and hosted on G2.com.

Madalyn K.
MK
Graphic Designer
Mid-Market (51-1000 emp.)
"The Best Password Manager for Work & Personal"
What do you like best about 1Password?

I love so many things about 1Password. First, it's easy to use. The user interface is very friendly, and easy to navigate. 1Password was also very easy to set up, and only took minutes for me to transfer all my passwords over from the previous password manager I was using. I also love the secure notes feature as well. I feel very confident in the security of my passwords and other information. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

Honestly, I have been using this app for three years now for both personal and work passwords, and I cannot think of one thing that I don't like about it. It has been a life saver! Review collected by and hosted on G2.com.

Nadia N.
NN
Freelance Interior Stylist & Designer
Small-Business (50 or fewer emp.)
"A Solid Password Manager that Saves Me Hours and a Ton of Headaches"
What do you like best about 1Password?

I think the best thing about 1Password is how effortlessly it works across all my devices, especially with the browser extension. The auto-fill feature is brilliant and saves me a ton of time every single day. On top of that, the secret key option gives me peace of mind that my data is safe. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

While the product's basic idea is fantastic, I think the sharing option is a little difficult. I often have to walk new users through the process of setting up shared vaults because it's not as user-friendly as it could be. Review collected by and hosted on G2.com.

Francisco P.
FP
Senior Software Developer
Computer Software
Small-Business (50 or fewer emp.)
"Facilitate Security without Complications"
What do you like best about 1Password?

I really appreciate the ease of being secure without needing to memorize thousands of passwords, thanks to 1Password. It allows me to store passwords securely for all my applications, making it so I only need to remember a single master password. I also love that it offers two-factor authentication, further increasing security. The auto-fill feature is something I value greatly, as it makes using passwords on different platforms practical and quick. The initial setup of 1Password was simple and problem-free, which made its adoption easy from the start. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

The standard is for passwords to be saved by the domain, and it does not consider subdomains, which sometimes causes passwords from different systems to be saved in the same place (but this can be resolved by checking "save only for this specific domain", however, this is an extra step that could be standard. Review collected by and hosted on G2.com.

DW
Head of IT Department
Mid-Market (51-1000 emp.)
"Long time private user, satisfied corporate user"
What do you like best about 1Password?

I have been using 1Password privately for several years and moved my company to 1Password last year, no regrets.

Excellent service, excellent support and very friendly and helpful.

The product is easy to use and manage and, as far as my research shows, secure.

We have set up multiple teams, each with their own safes and all users found it easy to use and made a lot of their processes easier and more secure.

With integration in all web browsers and availability for all platforms, managing passwords is a doddle. Review collected by and hosted on G2.com.

What do you dislike about 1Password?

There podcast, Random but Memorable, is only bi-weekly! Review collected by and hosted on G2.com.

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