Best Live Chat Software - Page 12

How Many Live Chat Software Products Does G2 Track?

Total Products under this Category: 486

Category Stats (Sep 2026)

  • Average Rating: 4.47/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: social.plus (+1.25%) - Among all products in this category, social.plus recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Live Chat Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 101,300+ Authentic Reviews
  • 486+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Live Chat Software

G2 Grid® for Live Chat Software plotting products by satisfaction and market presence

Highlighted products: Zendesk for Customer Service, Agentforce Service (formerly Salesforce Service Cloud), Qualified, Zoho Desk, Fin, WhatsApp Business Platform, Podium, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/live-chat/grids.json?focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=agentforce-service-formerly-salesforce-service-cloud&focus%5B%5D=qualified&focus%5B%5D=zoho-desk&focus%5B%5D=fin&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=podium&focus%5B%5D=tidio)

Whisbi

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: 700M impressions, 47M clicks, 18M call requests, 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Average Rating: 4.4/5.0

Total Reviews: 18

How Do G2 Users Rate Whisbi?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Lead Development: 8.3/10 (Category avg: 8.5/10)
  • Customization : 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Whisbi?

  • Seller: Whisbi
  • Year Founded: 2008
  • HQ Location: Barcelona, Catalonia
  • Twitter: @Whisbi
    11,225 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Telecommunications
  • Company Size: 61% Large, 22% Medium

What Are Recent G2 Reviews of Whisbi?

What Are G2 Users Discussing About Whisbi?

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Unlike legacy support tools, Kayako brings together your multi-channel conversations and customer information, so you can support customers as a team and keep the personal touch, even as you grow.

Average Rating: 4.1/5.0

Total Reviews: 225

How Do G2 Users Rate Kayako?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 8.1/10 (Category avg: 8.5/10)
  • Customization : 7.9/10 (Category avg: 8.5/10)
  • Co-Browsing: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind Kayako?

  • Seller: Kayako
  • Year Founded: 2001
  • HQ Location: N/A
  • Twitter: @Kayako
    9,448 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    60 employees on LinkedIn®
  • Phone: +1 (888) 952-9256

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 53% Small, 35% Medium

What Do G2 Reviewers Say About Kayako?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the contextual AI assistance that provides accurate, nuanced suggestions, enhancing the support experience significantly.
  • Users commend the contextual AI efficiency of Kayako, enhancing support responses and building confidence in its accuracy.
  • Users value the contextual AI technology for providing relevant suggestions, enhancing support efficiency and accuracy.
  • Users value the contextual automated responses of Kayako, enhancing support interactions with relevant and accurate suggestions.
  • Users appreciate the contextual AI assistance of Kayako, which enhances support with relevant and accurate suggestions.
Cons
  • Users find the mobile experience not intuitive, making it challenging for field agents or after-hours support.
  • Users note the quality issues with the mobile experience, finding it lacking for agents in the field.
  • Users feel the mobile experience needs improvement, as it's not ideal for agents on the go or after hours.
  • Users find the mobile experience lacking, making it difficult for agents to use effectively on the go.

What Are Recent G2 Reviews of Kayako?

What Are G2 Users Discussing About Kayako?

Engagely

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational AI platform is a blend of AI and human intelligence which is helping businesses create exceptional customer experiences. With domain-specific robust knowledge & industry AI models, engagely helps automate customer engagement with its next-level products and services to deliver amazing customer experience. With its unique action-intent engine, engagely is a transformative AI powered platform that builds conversational chatbots with no coding. The leading AI omnichannel platform is capable of driving superior customer engagement across 35+ channels in more than 120 global languages with its proactive conversational AI chatbots, voice bots and email bots. Present in 4+ Countries I Trusted by 150+ Customers I Serving 10+ Industries

Average Rating: 4.3/5.0

Total Reviews: 19

How Do G2 Users Rate Engagely?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Lead Development: 6.7/10 (Category avg: 8.5/10)
  • Customization : 7.5/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Engagely?

  • Seller: Engagely.ai
  • Year Founded: 2012
  • HQ Location: Watford
  • Twitter: @engagelyai
    56 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 37% Small, 32% Medium

What Do G2 Reviewers Say About Engagely?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Engagely invaluable for maintaining content and providing quick, intelligent responses.
  • Users value the efficiency of Engagely, noting its quick and smart responses for enhanced user experience.
  • Users find the helpful knowledge base of Engagely.ai easy to use, enhancing content management and response efficiency.
  • Users appreciate the easy-to-use knowledge base of Engagely, facilitating efficient content management and smarter responses.
  • Users love the quick response times of Engagely, resulting in smarter interactions and enhanced user satisfaction.

What Are Recent G2 Reviews of Engagely?

What Are G2 Users Discussing About Engagely?

Provide Support

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more.

Average Rating: 4.4/5.0

Total Reviews: 15

How Do G2 Users Rate Provide Support?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 8.5/10 (Category avg: 8.5/10)
  • Co-Browsing: 5.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Provide Support?

  • Seller: Provide Support
  • Year Founded: 2003
  • HQ Location: New York, New York
  • Twitter: @provide_support
    3,593 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 63% Small, 19% Large

What Are Recent G2 Reviews of Provide Support?

What Are G2 Users Discussing About Provide Support?

ZaZaChat

ZaZaChat is a Complete Help Desk Software for e-businesses

Average Rating: 4.7/5.0

Total Reviews: 18

How Do G2 Users Rate ZaZaChat?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)
  • Lead Development: 8.3/10 (Category avg: 8.5/10)
  • Customization : 9.2/10 (Category avg: 8.5/10)
  • Co-Browsing: 7.8/10 (Category avg: 8.1/10)

Who Is the Company Behind ZaZaChat?

  • Seller: ZaZa Network
  • HQ Location: Philadelphia, PA
  • Twitter: @ZaZa_Chat
    162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 61% Medium, 39% Small

What Do G2 Reviewers Say About ZaZaChat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly chat features of ZaZaChat, enhancing communication with a professional appearance.
  • Users find ZaZaChat to be easy to use, making deployment and navigation simple for newcomers.
  • Users find Easy Communication with ZaZaChat essential, appreciating its professional look and effective live conversations.
  • Users find the easy setup of ZaZaChat beneficial for new users to quickly engage with customers.
  • Users find ZaZaChat to be intuitive, making it easy for new users to deploy and navigate effectively.
Cons
  • Users find the slow loading times for updates to be frustrating and impacting their overall experience.
  • Users find that update issues are frustrating due to longer-than-expected installation times, impacting overall experience.

What Are Recent G2 Reviews of ZaZaChat?

What Are G2 Users Discussing About ZaZaChat?

Live Chat Complete

Open source One-time fee (1 license = 1 website with life time updates) 50 users can chat at one time (i.e. 10 operators and 40 visitors) [?] Cute skin (fully customizable) Chat logs, of course ;) Very clean code Fast and lightweight More than one operators can reply the same user’s question Visitors can fill out contact form when all operators are offline “Email notifications” when new visitor is online (optional) SSL support. All your and visitor messages will be encrypted Tested with WordPress 4.1

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate Live Chat Complete?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 8.6/10 (Category avg: 8.5/10)
  • Customization : 8.7/10 (Category avg: 8.5/10)
  • Co-Browsing: 7.7/10 (Category avg: 8.1/10)

Who Is the Company Behind Live Chat Complete?

  • Seller: Screets
  • Year Founded: 2007
  • HQ Location: Sarajevo, Bosnia
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 38% Small

What Are Recent G2 Reviews of Live Chat Complete?

Continually

We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Average Rating: 3.8/5.0

Total Reviews: 17

How Do G2 Users Rate Continually?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 10.0/10 (Category avg: 8.5/10)
  • Customization : 9.6/10 (Category avg: 8.5/10)
  • Co-Browsing: 10.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Continually?

  • Seller: Continually
  • Year Founded: 2017
  • HQ Location: Belfast, Northern Ireland
  • Twitter: @UseContinually
    252 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 88% Small, 12% Medium

What Are Recent G2 Reviews of Continually?

What Are G2 Users Discussing About Continually?

Endear

Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale. With over 2,000 retail stores around the globe driving more than $1 billion in attributed sales, Endear empowers store teams with unified customer profiles, real-time data, and AI that automatically identifies who to reach out to, when, and what to say so associates spend their time selling, not searching. By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales. With every engagement trackable and actionable, Endear is redefining retail ROI so every store becomes a performance channel and every interaction becomes a revenue moment.

Average Rating: 4.4/5.0

Total Reviews: 34

How Do G2 Users Rate Endear?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Lead Development: 6.7/10 (Category avg: 8.5/10)
  • Co-Browsing: 9.0/10 (Category avg: 8.1/10)

Who Is the Company Behind Endear?

  • Seller: Endear
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 56% Medium, 38% Small

What Do G2 Reviewers Say About Endear?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the personalization options in Endear, enhancing customer engagement through creative and meaningful interactions.
  • Users find Endear to be very convenient and easy to use, enhancing organization and tracking of client interactions.
  • Users appreciate the customization options in Endear, allowing for creative boards that enhance customer engagement and storytelling.
  • Users appreciate the creative boards on Endear, enhancing product presentation and fostering meaningful customer interactions.
  • Users value customer engagement through personalized marketing, seamless integration, and meaningful interactions with clients using Endear.
Cons
  • Users find the limited customization options in Endear frustrating, hindering their ability to tailor the product to their needs.
  • Users find difficult customization in Endear, noting restrictions in personalizing designs and making deeper changes.
  • Users desire more creative and organizational features, highlighting the platform's limitations in customer management and customization.
  • Users struggle with limited editing options for templates in Endear, leading to confusion and a need for more customization.
  • Users find the learning curve steep with Endear, noting initial confusion but improvement with experience over time.

What Are Recent G2 Reviews of Endear?

What Are G2 Users Discussing About Endear?

FROGED

FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions, always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: - Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. - Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. - AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools. FROGED is the only platform that merges real Human Touch with Artificial Intelligence, turning customer service from a cost center into a revenue generator.

Average Rating: 4.2/5.0

Total Reviews: 14

How Do G2 Users Rate FROGED?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.1/10)
  • Lead Development: 7.9/10 (Category avg: 8.5/10)
  • Customization : 7.0/10 (Category avg: 8.5/10)
  • Co-Browsing: 5.8/10 (Category avg: 8.1/10)

Who Is the Company Behind FROGED?

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Are Recent G2 Reviews of FROGED?

What Are G2 Users Discussing About FROGED?

Hippo

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

Average Rating: 3.8/5.0

Total Reviews: 20

How Do G2 Users Rate Hippo?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 8.1/10 (Category avg: 8.5/10)
  • Customization : 7.6/10 (Category avg: 8.5/10)
  • Co-Browsing: 6.9/10 (Category avg: 8.1/10)

Who Is the Company Behind Hippo?

  • Seller: Jungleworks
  • Year Founded: 2011
  • HQ Location: Tampa, Florida
  • Twitter: @worksjungle
    584 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    345 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Do G2 Reviewers Say About Hippo?

AI-generated summary from verified user reviews

Pros
  • Users find Hippo's customer support incredibly helpful, enhancing their experience with its user-friendly interface and features.
  • Users find Hippo's interface to be easy to use, enhanced by helpful customer support and a great user experience.
  • Users appreciate the user-friendly interface and helpful customer support that enhance their experience with Hippo.
  • Users highlight the feature variety of Hippo, enhancing usability and overall satisfaction with the product.
  • Users find the helpful customer success support invaluable, enhancing their overall experience with Hippo.
Cons
  • Users experience instability issues with Hippo, as frequent breakdowns overshadow the emphasis on features.
  • Users often face stability issues with Hippo, as feature focus leads to frequent breakdowns.
  • Users report functionality issues with Hippo, citing stability problems that disrupt their experience and usability.
  • Users report missing features in Hippo, leading to instability and breakdowns that hinder usability.
  • Users report quality issues with Hippo, citing instability and frequent breakdowns despite feature-rich offerings.

What Are Recent G2 Reviews of Hippo?

REVE Chat

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to messaging apps and mobile platforms. With a unified platform for live chat, LLM-driven Chatbot & AI Agents, automated campaigns, ticketing, and voicebots, REVE Chat gives you complete control over the customer journey — across WhatsApp, Instagram, Facebook Messenger, Telegram, YouTube, Google My Business, Play Store, App Store, and in-app SDKs, alongside integrations with your CRM, helpdesk, and analytics tools. Whether you're handling high-volume support, driving sales via automation, or delivering proactive onboarding, REVE Chat helps your team work smarter with a mix of automation, AI, and human support — all from one platform.

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate REVE Chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Lead Development: 9.3/10 (Category avg: 8.5/10)
  • Customization : 9.1/10 (Category avg: 8.5/10)
  • Co-Browsing: 8.0/10 (Category avg: 8.1/10)

Who Is the Company Behind REVE Chat?

  • Seller: Revechat
  • Year Founded: 2014
  • HQ Location: Singapore, Singapore
  • Twitter: @REVEChat
    1,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Medium, 25% Small

What Do G2 Reviewers Say About REVE Chat?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless chat communication of REVE Chat, enhancing support efficiency and customer satisfaction significantly.
  • Users commend the effective customer engagement capabilities of REVE Chat, enhancing support efficiency and satisfaction significantly.
  • Users commend the exceptional customer support of REVE Chat, which enhances communication and operational efficiency.
  • Users value the customization options of REVE Chat, enabling tailored experiences that align perfectly with their brand identity.
  • Users appreciate the intuitive interface and robust features of REVE Chat, enhancing customer support and satisfaction significantly.
Cons
  • Users face lagging issues in the chat interface, disrupting conversations and affecting overall user experience.
  • Users find the learning curve steep due to confusing documentation, making it hard to locate important details.
  • Users find the documentation confusing, making it difficult to locate essential elements like the auth token.
  • Users experience poor integration with third-party tools, limiting their ability to use diverse applications effectively.
  • Users report poor interface design, citing lag and a lack of intuitive navigation on the mobile app.

What Are Recent G2 Reviews of REVE Chat?

OneDesk

OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application.

Average Rating: 4.2/5.0

Total Reviews: 34

How Do G2 Users Rate OneDesk?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.1/10)
  • Lead Development: 8.6/10 (Category avg: 8.5/10)
  • Customization : 7.8/10 (Category avg: 8.5/10)
  • Co-Browsing: 8.3/10 (Category avg: 8.1/10)

Who Is the Company Behind OneDesk?

  • Seller: OneDesk
  • Year Founded: 2009
  • HQ Location: Montreal, Canada
  • Twitter: @OneDeskApp
    737 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 50% Small, 26% Medium

What Do G2 Reviewers Say About OneDesk?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of OneDesk, finding it simple to set up and manage effectively.
  • Users value the easy integration of OneDesk, making setup and operation intuitive and flexible for all.
  • Users find the easy setup of OneDesk allows for quick implementation and smooth running of operations.
  • Users find OneDesk offers interesting and flexible features, making it easy to set up a basic help center.
  • Users value the flexibility of OneDesk, appreciating its intuitive and easy-to-use setup for various needs.
Cons
  • Users report frequent bugs in OneDesk, experiencing inconsistent functionality and needing extensive support to resolve issues.
  • Users report limited functionality in OneDesk, facing inconsistencies and frequent need for support intervention.
  • Users report poor customer support, as assistance is often needed to resolve system responsiveness issues.
  • Users find that OneDesk requires too much expertise and support intervention to address functionality inconsistencies.
  • Users experience slow performance with OneDesk, noting inconsistent functionality and frequent system stalling requiring support intervention.

What Are Recent G2 Reviews of OneDesk?

What Are G2 Users Discussing About OneDesk?

ClickDesk

Live chat and online engagement.

Average Rating: 3.8/5.0

Total Reviews: 48

How Do G2 Users Rate ClickDesk?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Lead Development: 7.8/10 (Category avg: 8.5/10)
  • Customization : 8.1/10 (Category avg: 8.5/10)

Who Is the Company Behind ClickDesk?

  • Seller: ClickDesk
  • Year Founded: 2011
  • HQ Location: Hyderbrad, India
  • Twitter: @ClickDesk
    1,702 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Small, 33% Medium

What Are Recent G2 Reviews of ClickDesk?

What Are G2 Users Discussing About ClickDesk?

Chili Piper

Chili Piper is the Demand Conversion Platform, used by Meta, Verizon, Gong, monday.com, and thousands more 🌶️ Chili Piper is a demand conversion platform that helps B2B companies turn website visitors into qualified pipeline. It combines AI agents and configurable workflows to instantly qualify, route, and schedule inbound leads, eliminating the lag between a prospect showing interest and a rep booking a meeting. With features like AI chat, lead routing, automated scheduling, and enrichment built in, Chili Piper gives revenue teams the infrastructure to convert more of the demand they're already generating. Ready to convert more of the demand you're already generating? 🔥

Average Rating: 4.6/5.0

Total Reviews: 718

How Do G2 Users Rate Chili Piper?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Customization : 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Chili Piper?

  • Seller: Chili Piper
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Brooklyn, NY
  • Twitter: @chilipiper
    2,078 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    271 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 64% Medium, 21% Small

What Do G2 Reviewers Say About Chili Piper?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Chili Piper, making scheduling effortless and enhancing overall productivity.
  • Users appreciate the seamless scheduling of Chili Piper, enhancing productivity by eliminating back-and-forth emails for meetings.
  • Users commend the exceptional customer support from Chili Piper, especially appreciating the knowledgeable and accessible account team.
  • Users value the exceptional customer support from Chili Piper, making administration and implementation seamless and efficient.
  • Users value the seamless scheduling of Chili Piper, enhancing productivity and transforming team workflows effortlessly.
Cons
  • Users find Chili Piper expensive, citing unexpected costs and poor customer support as major issues.
  • Users note a steep learning curve for non-technical team members due to complexity and admin dependency.
  • Users find the troubleshooting process challenging, especially with complex setups and a high dependency on admin support.
  • Users express frustration with the limited customization options in Chili Piper, impacting usability and flexibility for teams.
  • Users note the missing features in Chili Piper, affecting intuitiveness and integration capabilities with other tools.

What Are Recent G2 Reviews of Chili Piper?

What Are G2 Users Discussing About Chili Piper?

Nice.Chat

Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various social networks, messengers, and communication tools. It includes video and audio calling capabilities, integration with multiple payment methods, BPM systems, ITSM platforms, online monitoring, and analytics tools, as well as multi-domain permission settings.

Average Rating: 4.7/5.0

Total Reviews: 26

How Do G2 Users Rate Nice.Chat?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Lead Development: 9.3/10 (Category avg: 8.5/10)
  • Customization : 9.1/10 (Category avg: 8.5/10)
  • Co-Browsing: 9.4/10 (Category avg: 8.1/10)

Who Is the Company Behind Nice.Chat?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 69% Small, 23% Large

What Are Recent G2 Reviews of Nice.Chat?

What Are G2 Users Discussing About Nice.Chat?

Inia Debnath
ID
Researched and written by Inia Debnath
Updated April 9, 2026