Best Live Chat Software - Page 12
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Featured Live Chat Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
JivoChat is a free live chat for online businesses to talk to their customers in real time. It offers you to build a 360° customer support system and to connect message funnels, offer calls, configure
- Consultant
- Information Technology and Services
- Computer & Network Security
- 61% Mid-Market
- 37% Small-Business
109 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OneDesk combines online HelpDesk and Project Management software. Serve your customers and manage team projects with one application.
- Information Technology and Services
- 52% Small-Business
- 27% Enterprise
738 Twitter followers
- Overview
- User Satisfaction
- Seller Details
HelpOnClick Live Chat is a perfect solution for small and midsize business. The variety of features, customization options and thoughtful customer service combined with moderate pricing makes the sof
- 50% Small-Business
- 42% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to
- Realtor
- Real Estate Agent
- Real Estate
- Insurance
- 72% Small-Business
- 15% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Chili Piper is the all-in-one Demand Conversion Platform, used by Intuit, Spotify, Airbnb, Gong, and thousands more 🌶️ We are the only platform that consolidates Form Routing, Chat, Lead Distributi
- Account Executive
- Sales Development Representative
- Computer Software
- Information Technology and Services
- 63% Mid-Market
- 22% Small-Business
2,096 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Add 12 powerful tools including Live Chat, Testimonials, Meetings, Announcements, FAQ, Videos, Call Requests and more. All built into just one simple button
- 70% Small-Business
- 30% Mid-Market
168 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with you
- 63% Small-Business
- 42% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various so
- Marketing and Advertising
- 69% Small-Business
- 23% Enterprise
- Overview
- User Satisfaction
- Seller Details
500apps is a highly diverse, intelligent, and compatible business platform offering top-quality value to every department in growing businesses. This infinity suite of 50 apps can be accessed at an u
- 47% Mid-Market
- 40% Small-Business
35 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Cloud End-to-end Interactive Network Solution, Live800 with multiple messaging platforms integration allows you to dig out more potential clients, cut down operational costs, increase the working effi
- 73% Small-Business
- 36% Mid-Market
6 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
AiTrillion is a comprehensive eCommerce marketing automation platform built to help online store owners simplify, scale, and supercharge their business growth. Designed specifically for Shopify and ot
- CEO
- Owner
- Apparel & Fashion
- Retail
- 92% Small-Business
- 4% Mid-Market
- Overview
- User Satisfaction
- Seller Details
GotLiveChat offers live chat software and real-time monitoring for webmasters.
- 60% Mid-Market
- 30% Enterprise
20 Twitter followers
- Overview
- User Satisfaction
- Seller Details
WhosOn is a hosted or on-premises live chat solution that comes complete with real-time visitor tracking and analytics. WhosOn has been a leader in the live chat space for 15 years, and is a time-test
- 60% Mid-Market
- 30% Small-Business
32,097 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ArrowChat is a social networking software with MySQL compatibility and major internet browsers support.
- 50% Mid-Market
- 50% Enterprise
201 Twitter followers
- Overview
- User Satisfaction
- Seller Details
FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized
- 71% Small-Business
- 29% Mid-Market
281 Twitter followers
