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OneDesk

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33 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.2
Serving customers since
2009
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OneDesk Reviews

Review Filters
Profile Name
Star Rating
22
6
4
0
1
Verified User in Computer Software
EC
Verified User in Computer Software
08/01/2025
Validated Reviewer
Review source: Organic

Potential but not reliable

It had intersting features for basic help center. Easy to setup and run. Plenty of features to facilitate a flexible and intuitative environment.
Christine S.
CS
Christine S.
VP Operations at Foresight Intelligence
11/08/2023
Validated Reviewer
Verified Current User
Review source: Organic

Flexible and Powerful - Project Management and Ticketing in One

We had a difficult time finding a package that would allow us to manage our products and customers all in one site. OneDesk gives us this flexibility. Even though we are small, our business is complex. We were pleasantly surprised that we could implement "out of box" and without a consultant. OneDesk is very receptive to customer feedback.
Raakulan K.
RK
Raakulan K.
Scientist / Civil Engineer
07/16/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good software for team goal

It is an excellent software to manage team efforts and collaborations.

About

Contact

HQ Location:
Montreal, Canada

Social

@OneDeskApp

What is OneDesk?

OneDesk is a comprehensive and versatile software platform designed to facilitate both project management and customer support. This unified solution integrates the functionalities needed to manage projects, tasks, and customer service interactions seamlessly. OneDesk offers features such as ticketing systems, live chat, task management, time tracking, and more, catering to the needs of various teams within a company, such as support, project management, and operations.With OneDesk, businesses can streamline their workflows, ensuring that project management and customer support are not only aligned but are also efficiently managed from a single platform. This integration enables organizations to improve communication within teams, foster collaboration, deliver projects efficiently, and enhance overall customer satisfaction.For further details or to explore how OneDesk can optimize your business operations, you can visit their website at [https://www.onedesk.com/](https://www.onedesk.com/).

Details

Year Founded
2009