--- title: The Free Website Guys Reviews meta_title: 'The Free Website Guys Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1350 reviews by the users' company size, role or industry to find out how The Free Website Guys works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 1350 scale: '5' date_modified: '2026-08-10' parent_category: name: Creative Services url: https://www.g2.com/categories/creative-services --- # The Free Website Guys Reviews **Vendor:** The Free Website Guys **Category:** [Website Design Services](https://www.g2.com/categories/website-design) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,350 ## About The Free Website Guys The Free Website Guys is the highest rated free-website service in the world, with 10,000+ reviews on TrustPilot, Clutch, G2, DesignRush, and GoodFirms. Forbes rated them the best free-website service: https://www.forbes.com/advisor/business/software/best-web-design-company/ ## The Free Website Guys Pros & Cons **What users like:** - Users appreciate the **excellent communication** from The Free Website Guys, ensuring a smooth and collaborative experience. (68 reviews) - Users appreciate the **ease of use** with The Free Website Guys, thanks to clear instructions and supportive guidance. (65 reviews) - Users value the **helpful guidance and excellent customer service** provided by The Free Website Guys throughout the process. (56 reviews) - Users commend the **professionalism** of The Free Website Guys, highlighting their clear communication and exceptional support throughout the process. (47 reviews) - Users praise the **quick and supportive customer support** from The Free Website Guys, enhancing their overall experience. (43 reviews) - Users appreciate the **friendly and professional support** from The Free Website Guys throughout their website creation journey. (37 reviews) - Users commend the **high quality of the websites** developed by The Free Website Guys, exceeding their expectations significantly. (35 reviews) - Users appreciate the **free service** of The Free Website Guys, highlighting the easy process and quality results. (32 reviews) - Responsive Design (32 reviews) - Prompt Service (29 reviews) **What users dislike:** - Users note that the service can be **expensive due to additional costs** and necessary affiliate purchases for quality results. (5 reviews) - Users express frustration with the **lack of communication** , reporting reliance on automated responses instead of real interaction. (5 reviews) - Users find the **poor design** of the interface overwhelming, complicating the website management experience for beginners. (5 reviews) - Users noted the **time zone issues** can lead to delays in responses, impacting the overall experience with the service. (5 reviews) - Users express concern over **email-only communication** , preferring more direct interaction for complex support and guidance. (4 reviews) - Slow Performance (4 reviews) - Users suggest **insufficient guidance** regarding tech jargon and editing processes, leading to confusion and uncertainty. (3 reviews) - Users face **poor customer support** , receiving only automated responses and lengthy lead times for assistance. (3 reviews) - Communication Issues (2 reviews) - Limited Customization (2 reviews) ## The Free Website Guys Reviews ### 1. Reliable and helpful personal website builder service that you can rely on **Rating:** 4.5/5.0 stars **Reviewed by:** Ernest A. | Senior CRM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about The Free Website Guys?** They were easy to work with and if you have specific requests, they will be able to help out, contingent on the scope of work agreed **What do you dislike about The Free Website Guys?** I cant think of any at the moment. But if you have more complex requests, perhaps you'll be charged additionally for it. **What problems is The Free Website Guys solving and how is that benefiting you?** I’m really impressed with The Free Website Guys for creating my first personal website from scratch—quick, seamlessl and exactly how I envisioned it! As a first-timer, I had a lot of questions and requests, and their team was incredibly patient, guiding me through every step with clear instructions. They made what could’ve been an overwhelming process feel easy and enjoyable. If you’re looking to build your first website, I highly recommend them—you’ll be in supportive, expert hands! ### 2. Happy to recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | Assistant Director of Music (Academic), Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about The Free Website Guys?** Patient support and good final product, polite service **What do you dislike about The Free Website Guys?** There are some small expenses you will need to meet, but the small investment is worth the cost **Recommendations to others considering The Free Website Guys:** I am very grateful for the work that was undertaken by The Free Website Guys on my behalf. They have worked patiently to design a site that I am very happy with; but have ensured that I have the tools to develop the site further at my own pace. They have been very supportive throughout the process, and have found ways to tailor the site to my specific needs. I am very happy to recommend their services. **What problems is The Free Website Guys solving and how is that benefiting you?** Help to design and structure a website for a musical project ### 3. Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2025 **What do you like best about The Free Website Guys?** Communication was great. I was updated and educated with every step. **What do you dislike about The Free Website Guys?** I cant think of any downside at the moment for the price its a lot they do which i wouldnt be able to do myself **Recommendations to others considering The Free Website Guys:** I took a chance when the ad popped up on Instagram for a free website. When I got the email that I had been chosen I was really happy. In the past I have worked with other people to build a website and it’s fallen through every single time for different reasons. At this point I really needed a website so why not. Working with them was so easy and convenient. They know exactly what to do. Communication clear and on time. Sven was good at carrying me along with the process. I now have a website and I appreciate it so much. Give them a try and you won’t regret it.They do good work and make the whole process seamless. **What problems is The Free Website Guys solving and how is that benefiting you?** I took a chance when the ad popped up on Instagram for a free website. When I got the email that I had been chosen I was really happy. In the past I have worked with other people to build a website and it’s fallen through every single time for different reasons. At this point I really needed a website so why not. Working with them was so easy and convenient. They know exactly what to do. Communication clear and on time. Sven was good at carrying me along with the process. I now have a website and I appreciate it so much. Give them a try and you won’t regret it. ### 4. Great end result **Rating:** 4.5/5.0 stars **Reviewed by:** Michael L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about The Free Website Guys?** They were attentive and made effort to properly understand my needs and talk me through the process. **What do you dislike about The Free Website Guys?** There were a few extra costs that I did not expect - nothing major but I felt that I needed to purchase a few other things from affiliates to ensure an effective a good-looking website. **Recommendations to others considering The Free Website Guys:** It's a great investment and the people completing the work are approachable, keen, knowledgeable, and skilled. **What problems is The Free Website Guys solving and how is that benefiting you?** They helped me create a website so that I can attract clients and grow my business. ### 5. A lot of value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about The Free Website Guys?** That they create a website for you and leave it in your hands afterwards so you can easily customise it to your choosing **What do you dislike about The Free Website Guys?** The only downside is you have to pay for a few things if you want a more professional outcome **Recommendations to others considering The Free Website Guys:** Do it **What problems is The Free Website Guys solving and how is that benefiting you?** I didn’t have a website and the free website guys helped make one for extremely cheap and free if you so choose ## The Free Website Guys Discussions - [Thank you](https://www.g2.com/discussions/36830-thank-you) - 1 comment, 2 upvotes - [View The Free Website Guys pricing details and edition comparison](https://www.g2.com/products/the-free-website-guys/reviews?filters%5Bsentiment_snippet%5D=1884690&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+00%3A57%3A38+-0500&secure%5Bsession_id%5D=95395f29-e45c-4f7b-b99b-64fcf6b52144&secure%5Btoken%5D=cb1aa89093ac07e72057e0e75ef9b2718066d8671ed58a6c9af3ca1245699dd3&format=llm_user) ## The Free Website Guys Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top The Free Website Guys Alternatives - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.9/5.0 (258 reviews) - [WebFX](https://www.g2.com/products/webfx/reviews) - 4.8/5.0 (202 reviews) - [webdew](https://www.g2.com/products/webdew/reviews) - 4.9/5.0 (223 reviews)