GotLiveChat Reviews & Product Details

I appreciate the user-friendly interface of gotLivechat, which simplifies the messaging experience. The product facilitates quick and easy communication, with seamless support for mobile usage and timely notifications, enhancing the overall fluidity of communication. Review collected by and hosted on G2.com.

Consideration must be given to certain drawbacks, such as limited automation capabilities and customization options. Review collected by and hosted on G2.com.

I like overall this product. it has best integration part. it is best for live chat based customers. it is best for e-commerce industries. It's interface is easy to navigate. Support is also responsive provides a quick solution. It has best customization facilities. Review collected by and hosted on G2.com.

this product is overall good there is nothing such as dislike. this product has multiple chanels, customization, automation, and data tracking of customers Review collected by and hosted on G2.com.

It is well designed and user friendly and provides an array of options to address any concerns. It rarely encounters any problems. It is incredibly user friendly. I have no complaints about the software itself except that it can feel a bit impersonal. Review collected by and hosted on G2.com.

I'm not a fan of the pop-up window that can be easily overlooked leading to missed interactions with visitors. The tool lacks customization options for defining queries. Review collected by and hosted on G2.com.

GotLiveChat is highly regarded for its ability to engage with users in time which greatly enhances the user experience. Its live chat feature offers assistance encourages interaction and efficiently resolves issues resulting in customer satisfaction and business growth. Review collected by and hosted on G2.com.

With GotLiveChat there may be technical glitches, a potential shortage of support staff during non peak hours and some delays in response times. Review collected by and hosted on G2.com.

*What do you like best about GotLiveChat?The best part about GotLiveChat is, it helps organizations to keep everything intact in one place rather then having a saperate conversation for each query/concern. Review collected by and hosted on G2.com.

Personally, I have not find any thing that I can say that I dont like, as it has been designed perfectly and user friendly too, however, sometimes users say that they are facing issues toggling between chats. Review collected by and hosted on G2.com.

it helps to connect with client more efficiently without making calls. Personalized interactions with clients aslo able to viewprevious interaction with client. Review collected by and hosted on G2.com.

The tool gets hang which creates isue in chatting with client & at end up without resolving the issue. Review collected by and hosted on G2.com.

Its very simple to use & user friendly interface. Connects client Review collected by and hosted on G2.com.

Golive chat can be more user friendly and provide more options to solve the concern Review collected by and hosted on G2.com.

I really like that this has more options than typical chat Review collected by and hosted on G2.com.

There's some training involved to know how to maneuver Review collected by and hosted on G2.com.

GotLiveChat is being implemented here and there throughout our school that we can interact directly with people who have questions, rather than going through long, tedious email threads Review collected by and hosted on G2.com.

It feels a bit impersonal, but as far as the software itself goes, I have no complaints. Review collected by and hosted on G2.com.