--- title: GotLiveChat Reviews meta\_title: 'GotLiveChat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how GotLiveChat works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 10 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # GotLiveChat Reviews & Product Details GotLiveChat offers live chat software and real-time monitoring for webmasters. * * * Seller [GotLiveChat](https://www.g2.com/sellers/gotlivechat) Discussions [GotLiveChat Community](https://www.g2.com/products/gotlivechat/discuss) Show More ## Pricing Pricing provided by GotLiveChat. ### Gotlivechat.Com 9.95 per month [ View More Pricing Information ](https://www.g2.com/products/gotlivechat/pricing) ## Top-Rated Alternatives [ ![Freshdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshdesk") Freshdesk 4.4/5(3,769) ](https://www.g2.com/products/freshdesk/reviews) [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,888) ](https://www.g2.com/products/zoho-desk/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/gotlivechat/competitors/alternatives) ## User Insights Average based on 10 real user reviews. [Log in to unlock pricing and user insights](/login) AR Akshay R. Small-Business (50 or fewer emp.) 10/28/2023 "helped me with my sales" 5/5 What do you like best about GotLiveChat? The most liked thing about gotlivechat is that they provide various service on increasing sales ,and also offer wide range of support toe commerce , auto motive ,technical , web hosting , web hosting , call hosting &search engine optimisation copanies Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? least helpful was they can focus on giving local support to the required customers . the downside of the GotLiveCat was that they could have build there website much more dynamic and effectively , there web site is also not secure by the way , need to purchase SSL certificate . Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? there are solving majorly on web hosting , web designing ,e commerce , technical & automotive companies . GotLiveChat has been helpful to me in web designing and web hosting . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aniket R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aniket R.") AR Aniket R. Assistant Manager Computer Software Mid-Market (51-1000 emp.) 2/21/2024 "Best Live Chat tool available in the market" 4.5/5 What do you like best about GotLiveChat? I appreciate the user-friendly interface of gotLivechat, which simplifies the messaging experience. The product facilitates quick and easy communication, with seamless support for mobile usage and timely notifications, enhancing the overall fluidity of communication. Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? Consideration must be given to certain drawbacks, such as limited automation capabilities and customization options. Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? GotLiveChat directly addresses the challenge of 1. Great boost in sales. 2. effective communication by providing a user-friendly interface 3. Facilitates interaction between us and our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Monu C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monu C.") MC Monu C. Enovte Luxury Goods & Jewelry Mid-Market (51-1000 emp.) 12/22/2023 "Very Impresive Features of Got Live Chat." 4/5 What do you like best about GotLiveChat? I like overall this product. it has best integration part. it is best for live chat based customers. it is best for e-commerce industries. It's interface is easy to navigate. Support is also responsive provides a quick solution. It has best customization facilities. Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? this product is overall good there is nothing such as dislike. this product has multiple chanels, customization, automation, and data tracking of customers Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? It is solving seller and buyer problems. those customers are unable to reach the experience center where they are using this features. They are getting products without spending his time in travel or whatever. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DG Dhiren G. Marketing and events manager Enterprise (\> 1000 emp.) 8/29/2023 "Making Client Connections Better with Simplicity" 4.5/5 What do you like best about GotLiveChat? It is well designed and user friendly and provides an array of options to address any concerns. It rarely encounters any problems.It is incredibly user friendly. I have no complaints about the software itself except that it can feel a bit impersonal. Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? Im not a fan of the pop up window that can be easily overlooked leading to missed interactions with visitors.The tool lacks customization options for defining queries. Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? GotLiveChat tackles the problem of effective communication head on. With its user interface it enables interaction, between us and our customers. This has resulted in increased sales. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Servesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Servesh K.") SK Servesh K. Computer Software Mid-Market (51-1000 emp.) 8/28/2023 "Go For It" 4.5/5 What do you like best about GotLiveChat? GotLiveChat is highly regarded for its ability to engage with users in time which greatly enhances the user experience. Its live chat feature offers assistance encourages interaction and efficiently resolves issues resulting in customer satisfaction and business growth. Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? With GotLiveChat there may be technical glitches, a potential shortage of support staff during non peak hours and some delays in response times. Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? GotLiveChat effectively fullfil the need for customer service and communication, on websites. It enables my company to promptly respond to client inquiries while significantly enhancing the user experience provided by this platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AA Ashfaq A. Mid-Market (51-1000 emp.) 8/9/2023 "User-friendly with cool chat overview" 5/5 What do you like best about GotLiveChat? \*What do you like best about GotLiveChat?The best part about GotLiveChat is, it helps organizations to keep everything intact in one place rather then having a saperate conversation for each query/concern. Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? Personally, I have not find any thing that I can say that I dont like, as it has been designed perfectly and user friendly too, however, sometimes users say that they are facing issues toggling between chats. Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? It helps my ecommerce organization to interact with the visitor through the small pop up on the bottom right, and also helps them to provide live support and resolving their queries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Enterprise (\> 1000 emp.) 8/11/2023 "Ease to use" 3.5/5 What do you like best about GotLiveChat? it helps to connect with client more efficiently without making calls. Personalized interactions with clients aslo able to viewprevious interaction with client. Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? The tool gets hang which creates isue in chatting with client & at end up without resolving the issue. Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? It benefit agents to use the tool as we are able to resolve the queries of client quickly. Also helps to know the previous chat as well. Helps to take qucik decision & resolve on time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/14/2023 "Go live chat review" 4.5/5 What do you like best about GotLiveChat? Its very simple to use & user friendly interface. Connects client Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? Golive chat can be more user friendly and provide more options to solve the concern Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? it helps to divert clients on chat and reduces agents' TAT time. It helps to define particular set of queries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 8/8/2023 "golive chat review" 3.5/5 What do you like best about GotLiveChat? I really like that this has more options that typical chat Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? There's some training involved to know how to maneuever Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? Beining able to communicate with people around corporation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 5/31/2019 "Easy to use, good for communication" 5/5 What do you like best about GotLiveChat? GotLiveChat is being implemented here and there throughout our school that we can interact directly with people who have questions, rather than going through long, tedious email threads Review collected by and hosted on G2.com. What do you dislike about GotLiveChat? It feels a bit impersonal, but as far as the software itself goes, I have no complaints. Review collected by and hosted on G2.com. What problems is GotLiveChat solving and how is that benefiting you? The most beneficial thing is being able to directly and quickly answer questions, and it is easy for the person on the other end to gain your trust because they know you are straight from the company, and not just a computer or automated system Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about GotLiveChat? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about GotLiveChat ](https://www.g2.com/products/gotlivechat/discussions/new) GU Guest User What is GotLiveChat used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-gotlivechat-used-for) [ View all Discussions ](https://www.g2.com/products/gotlivechat/discuss) ## Pricing Options Pricing provided by GotLiveChat. ### Gotlivechat.Com 9.95 per month [ View More Pricing Information ](https://www.g2.com/products/gotlivechat/pricing) ## Work at GotLiveChat? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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