# Live800 Reviews **Vendor:** GoldArmor **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 3.8/5.0 **Total Reviews:** 11 ## About Live800 Cloud End-to-end Interactive Network Solution, Live800 with multiple messaging platforms integration allows you to dig out more potential clients, cut down operational costs, increase the working efficiency. ## Live800 Reviews ### 1. Good Communication platform **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant K. | Deptuy Manager Research / Technology Sales/ CRM Administrator, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2019 **What do you like best about Live800?** Easy to use, user friendly, good customer interaction tools, Social media messaging, APPs and SMS etc.You can analyses your web traffic data, according to this improve customer support quality and SEO, make strategies. 24/7 customer support available. **What do you dislike about Live800?** very Slow, some time it's crashes in slow internet **Recommendations to others considering Live800:** Good Chat platform in budget **What problems is Live800 solving and how is that benefiting you?** Communications with customers, prospects, other locations colleagues, calls, video chat etc. ### 2. Live800 The best support communication software. **Rating:** 4.5/5.0 stars **Reviewed by:** Jaydon C. | Website Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Live800?** Live800 is a amazing platform for video conferencing with outstanding video and audio quality for businesses, it is very easy to execute the software and it allows you to enter your contacts from multiple social media platforms on the internet. By far the best communication platform out there. **What do you dislike about Live800?** One thing Live800 should improve is getting recognised on the internet because most people don't know about the platform and i think they should get more ads and promotions because it offers good high quality services that should spend more in being recognised so that at the time of running the business there is a large number of traffic. **Recommendations to others considering Live800:** If you are looking for a reliable service that provides high quality video conferencing for your needs then Live800 definitely offers that, by having a high definition interface to contact and also stay in contact with family and friends. **What problems is Live800 solving and how is that benefiting you?** Live800 has allowed me to communicate with partners and me to communicate in a professional way. It also allows to me stay in contact with friends and team mates by offering an amazing high quality video conferencing system. ### 3. Live800 Review **Rating:** 3.0/5.0 stars **Reviewed by:** Emily E. | Server, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2019 **What do you like best about Live800?** I think that LIve800 is great when it comes to customer support. It helps connect to and help customers in a timely manner, making the customer and the business happy. **What do you dislike about Live800?** There has not really been any problem that I have run into when using Live800. The only thing that I had an issue with was getting used to the website. **Recommendations to others considering Live800:** I would recommend using this if you are looking for a way to better your customer support system. **What problems is Live800 solving and how is that benefiting you?** As I mentioned, LIve800 is great when it comes to customer support. I think a major benefit that I have found is how flexible the design is. Being able to customize makes it a lot easier for the employees to use. ### 4. Live800 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Wole O. | Team Leader, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2019 **What do you like best about Live800?** Its a tool to monitor website, and the ability to be integrated with workflow and CRM. **What do you dislike about Live800?** The analytics are not graphically engaging **Recommendations to others considering Live800:** If your clients location is important to you, live800 is a great tool as it can geolocate clients and log them. This will be a great decision support data for the management **What problems is Live800 solving and how is that benefiting you?** Customer engagement via our online platforms ### 5. Definitely makes work easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Live800?** This platform is very simple to use. Customer service is also very helpful if you run into issues. It also allows for easy communication throughout the company **What do you dislike about Live800?** The software needs to be updated to make it easier to install. It’s kind of old thus causing it to be difficult to work with. **Recommendations to others considering Live800:** Live800 is definitely worth the investment. **What problems is Live800 solving and how is that benefiting you?** Thanks to Live800, my coworkers and I have been able to communicate more easily through multiple call meetings and chats. ### 6. Useful software for live chat **Rating:** 3.5/5.0 stars **Reviewed by:** Tom B. | Pro Shop Employee, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Live800?** Overall cost effective and easy to set up and customize for your company’s needs **What do you dislike about Live800?** Occasionally fails to use and has issues on both company and customer end **What problems is Live800 solving and how is that benefiting you?** Ability to quickly answer customer concerns ### 7. This is a revolutionary product, helped our business a lot! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Live800?** Be able capture all-round information of the visitor.Be able to track the visitor's inputting texts The multiplatform integraiton is a big plus. Social media messaging iOS support as well as Android support also Web-based backend **What do you dislike about Live800?** Browsing Tracks, it's not too good interface. **What problems is Live800 solving and how is that benefiting you?** We have increased the visibility to low and high end connecting points, also be able to visualize is a big plus! ### 8. Great live chat! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Live800?** Helps the different companies that are around it to decrease costs! **What do you dislike about Live800?** Maybe, in my opinion, will be the branding that they are using for the moment. **Recommendations to others considering Live800:** Maybe give it more advertising to be known since there are people who don't know about this **What problems is Live800 solving and how is that benefiting you?** It helped us to solve the need to have live chats with customers. ### 9. My review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Live800?** Live 800 is a great solution for my business because actually the user need that **What do you dislike about Live800?** In some cases it is difficult to understand the interface. It would be wonderful to be able to improve it **Recommendations to others considering Live800:** For the moment I haven´t more comments **What problems is Live800 solving and how is that benefiting you?** Communications with customers and users has improved considerably since we have implemented this solution ### 10. Live Chat Win **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Live800?** The live chat feature is very helpful. I like the screen sharing capabilities most. It’s very user friendly. **What do you dislike about Live800?** I dislike the delay. When you’re starting a screen sharing session it’s about a 60 second delay or longer **What problems is Live800 solving and how is that benefiting you?** Time entering issues when an employee is having problems with calculating hours worked ### 11. Live800 Product review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2019 **What do you like best about Live800?** Live800 allows for quick feedback in consultative manners without having to take time away from the job. **What do you dislike about Live800?** Often the program , if automated, does not have the best responses. **Recommendations to others considering Live800:** Ability to interface with a variety of programs used by other departments. **What problems is Live800 solving and how is that benefiting you?** Client services and productivity. ## Live800 Discussions - [What is Live800 used for?](https://www.g2.com/discussions/what-is-live800-used-for) - [View Live800 pricing details and edition comparison](https://www.g2.com/products/live800/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A24%3A15+-0500&secure%5Bsession_id%5D=51bc3713-9eaa-4d4b-99e3-5496957bc367&secure%5Btoken%5D=3447605ac432d452e891a0afc61806268bc33958143e24811e1511b2d9b75da0&format=llm_user) ## Live800 Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles ## Top Live800 Alternatives - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,927 reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - 4.4/5.0 (782 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,305 reviews)