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Live800

By GoldArmor

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3.8 out of 5 stars

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Live800 Reviews & Product Details

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Live800 Reviews (11)

Reviews

Live800 Reviews (11)

3.8
11 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support provided by Live800, highlighting its effectiveness in facilitating timely communication with clients. Many appreciate the platform's ability to integrate with various tools, although some note a common limitation with interface difficulties that can hinder user experience.
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Prashant K.
PK
Deptuy Manager Research / Technology Sales/ CRM Administrator
Computer Software
Enterprise (> 1000 emp.)
"Good Communication platform"
What do you like best about Live800?

Easy to use, user friendly, good customer interaction tools, Social media messaging, APPs and SMS etc.You can analyses your web traffic data, according to this improve customer support quality and SEO, make strategies. 24/7 customer support available. Review collected by and hosted on G2.com.

What do you dislike about Live800?

very Slow, some time it's crashes in slow internet Review collected by and hosted on G2.com.

JC
Website Developer
Small-Business (50 or fewer emp.)
"Live800 The best support communication software."
What do you like best about Live800?

Live800 is a amazing platform for video conferencing with outstanding video and audio quality for businesses, it is very easy to execute the software and it allows you to enter your contacts from multiple social media platforms on the internet. By far the best communication platform out there. Review collected by and hosted on G2.com.

What do you dislike about Live800?

One thing Live800 should improve is getting recognised on the internet because most people don't know about the platform and i think they should get more ads and promotions because it offers good high quality services that should spend more in being recognised so that at the time of running the business there is a large number of traffic. Review collected by and hosted on G2.com.

EE
Server
Small-Business (50 or fewer emp.)
"Live800 Review"
What do you like best about Live800?

I think that LIve800 is great when it comes to customer support. It helps connect to and help customers in a timely manner, making the customer and the business happy. Review collected by and hosted on G2.com.

What do you dislike about Live800?

There has not really been any problem that I have run into when using Live800. The only thing that I had an issue with was getting used to the website. Review collected by and hosted on G2.com.

Wole O.
WO
Team Leader
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Live800 Review"
What do you like best about Live800?

Its a tool to monitor website, and the ability to be integrated with workflow and CRM. Review collected by and hosted on G2.com.

What do you dislike about Live800?

The analytics are not graphically engaging Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Definitely makes work easier "
What do you like best about Live800?

This platform is very simple to use. Customer service is also very helpful if you run into issues. It also allows for easy communication throughout the company Review collected by and hosted on G2.com.

What do you dislike about Live800?

The software needs to be updated to make it easier to install. It’s kind of old thus causing it to be difficult to work with. Review collected by and hosted on G2.com.

Tom B.
TB
Pro Shop Employee
Food & Beverages
Small-Business (50 or fewer emp.)
"Useful software for live chat "
What do you like best about Live800?

Overall cost effective and easy to set up and customize for your company’s needs Review collected by and hosted on G2.com.

What do you dislike about Live800?

Occasionally fails to use and has issues on both company and customer end Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Small-Business (50 or fewer emp.)
"This is a revolutionary product, helped our business a lot!"
What do you like best about Live800?

Be able capture all-round information of the visitor.Be able to track the visitor's inputting texts

The multiplatform integraiton is a big plus. Social media messaging

iOS support as well as Android support also Web-based backend Review collected by and hosted on G2.com.

What do you dislike about Live800?

Browsing Tracks, it's not too good interface. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
UO
Small-Business (50 or fewer emp.)
"Great live chat!"
What do you like best about Live800?

Helps the different companies that are around it to decrease costs! Review collected by and hosted on G2.com.

What do you dislike about Live800?

Maybe, in my opinion, will be the branding that they are using for the moment. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Small-Business (50 or fewer emp.)
"My review"
What do you like best about Live800?

Live 800 is a great solution for my business because actually the user need that Review collected by and hosted on G2.com.

What do you dislike about Live800?

In some cases it is difficult to understand the interface. It would be wonderful to be able to improve it Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Live Chat Win"
What do you like best about Live800?

The live chat feature is very helpful. I like the screen sharing capabilities most. It’s very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Live800?

I dislike the delay. When you’re starting a screen sharing session it’s about a 60 second delay or longer Review collected by and hosted on G2.com.

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Live800