--- title: Live800 Reviews meta\_title: 'Live800 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Live800 works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Live800 Reviews & Product Details Cloud End-to-end Interactive Network Solution, Live800 with multiple messaging platforms integration allows you to dig out more potential clients, cut down operational costs, increase the working efficiency. * * * Seller [GoldArmor](https://www.g2.com/sellers/goldarmor) Discussions [Live800 Community](https://www.g2.com/products/live800/discuss) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/live800/pricing) ## Top-Rated Alternatives [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![LiveChat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LiveChat") LiveChat 4.5/5(812) ](https://www.g2.com/products/livechat/reviews) [ ![Zoho Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Desk") Zoho Desk 4.4/5(7,888) ](https://www.g2.com/products/zoho-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/live800/competitors/alternatives) ## User Insights Average based on 11 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Prashant K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant K.") PK Prashant K. Deptuy Manager Research / Technology Sales/ CRM Administrator Computer Software Enterprise (\> 1000 emp.) 5/25/2019 "Good Communication platform" 4.5/5 What do you like best about Live800? Easy to use, user friendly, good customer interaction tools, Social media messaging, APPs and SMS etc.You can analyses your web traffic data, according to this improve customer support quality and SEO, make strategies. 24/7 customer support available. Review collected by and hosted on G2.com. What do you dislike about Live800? very Slow, some time it's crashes in slow internet Review collected by and hosted on G2.com. Recommendations to others considering Live800: Good Chat platform in budget Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? Communications with customers, prospects, other locations colleagues, calls, video chat etc. Review collected by and hosted on G2.com. Show More 12/1/2021 Validated ReviewerIncentivizedSource: G2 invite JC Jaydon C. Website Developer Small-Business (50 or fewer emp.) 10/24/2019 "Live800 The best support communication software." 4.5/5 What do you like best about Live800? Live800 is a amazing platform for video conferencing with outstanding video and audio quality for businesses, it is very easy to execute the software and it allows you to enter your contacts from multiple social media platforms on the internet. By far the best communication platform out there. Review collected by and hosted on G2.com. What do you dislike about Live800? One thing Live800 should improve is getting recognised on the internet because most people don't know about the platform and i think they should get more ads and promotions because it offers good high quality services that should spend more in being recognised so that at the time of running the business there is a large number of traffic. Review collected by and hosted on G2.com. Recommendations to others considering Live800: If you are looking for a reliable service that provides high quality video conferencing for your needs then Live800 definitely offers that, by having a high definition interface to contact and also stay in contact with family and friends. Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? Live800 has allowed me to communicate with partners and me to communicate in a professional way. It also allows to me stay in contact with friends and team mates by offering an amazing high quality video conferencing system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite EE Emily E. Server Small-Business (50 or fewer emp.) 5/25/2019 "Live800 Review" 3/5 What do you like best about Live800? I think that LIve800 is great when it comes to customer support. It helps connect to and help customers in a timely manner, making the customer and the business happy. Review collected by and hosted on G2.com. What do you dislike about Live800? There has not really been any problem that I have run into when using Live800. The only thing that I had an issue with was getting used to the website. Review collected by and hosted on G2.com. Recommendations to others considering Live800: I would recommend using this if you are looking for a way to better your customer support system. Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? As I mentioned, LIve800 is great when it comes to customer support. I think a major benefit that I have found is how flexible the design is. Being able to customize makes it a lot easier for the employees to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Wole O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wole O.") WO Wole O. Team Leader Non-Profit Organization Management Small-Business (50 or fewer emp.) 5/26/2019 "Live800 Review" 5/5 What do you like best about Live800? Its a tool to monitor website, and the ability to be integrated with workflow and CRM. Review collected by and hosted on G2.com. What do you dislike about Live800? The analytics are not graphically engaging Review collected by and hosted on G2.com. Recommendations to others considering Live800: If your clients location is important to you, live800 is a great tool as it can geolocate clients and log them. This will be a great decision support data for the management Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? Customer engagement via our online platforms Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 5/24/2019 "Definitely makes work easier " 4.5/5 What do you like best about Live800? This platform is very simple to use. Customer service is also very helpful if you run into issues. It also allows for easy communication throughout the company Review collected by and hosted on G2.com. What do you dislike about Live800? The software needs to be updated to make it easier to install. It’s kind of old thus causing it to be difficult to work with. Review collected by and hosted on G2.com. Recommendations to others considering Live800: Live800 is definitely worth the investment. Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? Thanks to Live800, my coworkers and I have been able to communicate more easily through multiple call meetings and chats. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tom B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom B.") TB Tom B. Pro Shop Employee Food & Beverages Small-Business (50 or fewer emp.) 5/14/2019 "Useful software for live chat " 3.5/5 What do you like best about Live800? Overall cost effective and easy to set up and customize for your company’s needs Review collected by and hosted on G2.com. What do you dislike about Live800? Occasionally fails to use and has issues on both company and customer end Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? Ability to quickly answer customer concerns Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") AW Verified User in Warehousing Small-Business (50 or fewer emp.) 5/14/2019 "This is a revolutionary product, helped our business a lot!" 4.5/5 What do you like best about Live800? Be able capture all-round information of the visitor.Be able to track the visitor's inputting texts The multiplatform integraiton is a big plus. Social media messaging iOS support as well as Android support also Web-based backend Review collected by and hosted on G2.com. What do you dislike about Live800? Browsing Tracks, it's not too good interface. Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? We have increased the visibility to low and high end connecting points, also be able to visualize is a big plus! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Outsourcing/Offshoring](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Outsourcing/Offshoring") UO Verified User in Outsourcing/Offshoring Small-Business (50 or fewer emp.) 5/24/2019 "Great live chat!" 4.5/5 What do you like best about Live800? Helps the different companies that are around it to decrease costs! Review collected by and hosted on G2.com. What do you dislike about Live800? Maybe, in my opinion, will be the branding that they are using for the moment. Review collected by and hosted on G2.com. Recommendations to others considering Live800: Maybe give it more advertising to be known since there are people who don't know about this Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? It helped us to solve the need to have live chats with customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 5/23/2019 "My review" 3/5 What do you like best about Live800? Live 800 is a great solution for my business because actually the user need that Review collected by and hosted on G2.com. What do you dislike about Live800? In some cases it is difficult to understand the interface. It would be wonderful to be able to improve it Review collected by and hosted on G2.com. Recommendations to others considering Live800: For the moment I haven´t more comments Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? Communications with customers and users has improved considerably since we have implemented this solution Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/22/2019 "Live Chat Win" 1.5/5 What do you like best about Live800? The live chat feature is very helpful. I like the screen sharing capabilities most. It’s very user friendly. Review collected by and hosted on G2.com. What do you dislike about Live800? I dislike the delay. When you’re starting a screen sharing session it’s about a 60 second delay or longer Review collected by and hosted on G2.com. What problems is Live800 solving and how is that benefiting you? Time entering issues when an employee is having problems with calculating hours worked Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Live800? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Live800 ](https://www.g2.com/products/live800/discussions/new) GU Guest User What is Live800 used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-live800-used-for) [ View all Discussions ](https://www.g2.com/products/live800/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/live800/pricing) ## Work at GoldArmor? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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