Best Heatmap Tools

How Many Heatmap Tools Products Does G2 Track?

Total Products under this Category: 87

Category Stats (Oct 2026)

  • Average Rating: 4.53/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Aqvil (+5.04%) - Among all products in this category, Aqvil recorded the largest rating increase compared to last month

Last updated: October 18, 2026

How Does G2 Rank Heatmap Tools Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 10,500+ Authentic Reviews
  • 87+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Heatmap Tools

G2 Grid® for Heatmap Tools plotting products by satisfaction and market presence

Highlighted products: Contentsquare, LogRocket, Fullstory, Microsoft Clarity, Glassbox, Lucky Orange, Hotjar by Contentsquare, and Heatmap.

Underlying data: [Grid® JSON](https://www.g2.com/categories/heatmap-tools/grids.json?focus%5B%5D=contentsquare&focus%5B%5D=logrocket&focus%5B%5D=fullstory&focus%5B%5D=microsoft-microsoft-clarity&focus%5B%5D=glassbox&focus%5B%5D=lucky-orange&focus%5B%5D=hotjar-by-contentsquare&focus%5B%5D=heatmap)

Contentsquare

Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Average Rating: 4.6/5.0

Total Reviews: 729

How Do G2 Users Rate Contentsquare?

  • Data Quantification: 9.0/10 (Category avg: 8.6/10)
  • Monitoring: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Contentsquare?

  • Seller: Contentsquare
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @Contentsquare
    6,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,688 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Analyst, Digital Experience Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 45% Large, 32% Medium

What Do G2 Reviewers Say About Contentsquare?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy-to-understand insights from Contentsquare, facilitating effortless communication and data analysis for teams.
  • Users value Contentsquare's intuitive analytics for effortlessly tracking user behavior and gaining actionable insights.
  • Users appreciate the ease of use of Contentsquare, enabling effortless tracking and insightful data analysis.
  • Users value the intuitive customer understanding capabilities of Contentsquare, leading to informed decisions and enhanced eCommerce performance.
  • Users appreciate Contentsquare for its in-depth journey analysis, providing valuable insights into customer behavior to improve eCommerce sites.
Cons
  • Users are frustrated by the missing features in Contentsquare, impacting usability and limiting advanced comparisons.
  • Users find the complex features of Contentsquare can complicate usability and hinder effective learning.
  • Users experience frustrating interactions with engagement maps and desire clearer updates for dashboard changes.
  • Users find the learning curve challenging, requiring time and effort to understand complex modules and technical issues.
  • Users face a steep learning curve due to complex mappings and confusing UI, making mastery challenging.

What Are Recent G2 Reviews of Contentsquare?

What Are G2 Users Discussing About Contentsquare?

LogRocket

LogRocket is an AI session replay and product analytics tool that helps digital teams understand why users are having bad experiences and ship fixes more quickly. At the core of the platform is Galileo, LogRocket’s AI that continuously watches session replays from real users, reads support tickets, listens to customer calls, and tracks product changes to surface user struggles and technical issues automatically. LogRocket then routes these fixes into the development workflow (including AI coding tools such as Cursor and Claude Code) to help teams fix issues faster. LogRocket is used by engineers, product managers, and UX teams building web and mobile applications. Galileo surfaces issues proactively, so instead of going into the platform to look for problems, teams are alerted to what matters most and handed the context they need to act. Core capabilities include: - Session replay: Pixel-perfect recordings of user sessions captured alongside console logs, network requests, Redux state, and performance data, giving engineers the context needed to reproduce issues without guesswork. - Error and performance monitoring: Automatic capture of JavaScript errors, network failures, and performance degradation, surfaced alongside the session in which they occurred. - Product analytics: Funnel analysis, user segmentation, feature usage tracking, and retention metrics, built on the same session data used for debugging. - Workflow integrations: Connects with tools including Jira, GitHub, Datadog, and Intercom, routing issues identified in LogRocket into existing development and support workflows. - MCP server: Allows AI agents to connect directly to LogRocket, enabling them to watch real session replays and gain context on the user experience. LogRocket supports modern web frameworks, including React, Angular, and Vue, as well as native iOS and Android applications. LogRocket is shortening the distance between identifying a user problem and shipping a fix. The platform integrates with AI coding tools such as Cursor and Claude Code, allowing issues identified in the platform to be passed directly to an AI agent as a fully-loaded coding task, complete with session replay, error context, and reproduction steps.

Average Rating: 4.6/5.0

Total Reviews: 2,441

How Do G2 Users Rate LogRocket?

  • Data Quantification: 7.9/10 (Category avg: 8.6/10)
  • Monitoring: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind LogRocket?

  • Seller: LogRocket, Inc.
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Boston, Massachusetts
  • Twitter: @LogRocket
    14,756 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    429 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 60% Small, 30% Medium

What Do G2 Reviewers Say About LogRocket?

AI-generated summary from verified user reviews

Pros
  • Users find session replay invaluable for understanding user interactions and diagnosing problems efficiently, enhancing support and workflows.
  • Users appreciate the ease of use in LogRocket, enabling quick adoption and effective implementation for all skill levels.
  • Users value the powerful insights from LogRocket, enhancing visibility into user issues and streamlining debugging processes.
  • Users love the user insights from LogRocket, helping them understand actual interactions and improve their products effectively.
  • Users value the user behavior tracking of LogRocket, enhancing troubleshooting and understanding of product interactions.
Cons
  • Users encounter unreliable session availability, making it challenging to verify actions and affecting their workflow.
  • Users find LogRocket lacking in essential features like location-based session controls and improved network inspection.
  • Users experience filtering issues with LogRocket, making it difficult to query elements effectively and customize reports.
  • Users feel that LogRocket's pricing is expensive, especially with many sessions, limiting accessibility for some businesses.
  • Users find search difficulty in LogRocket, particularly with time ranges and tracking user clicks.

What Are Recent G2 Reviews of LogRocket?

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates. From proactively highlighting areas for optimization to triggering real-time personalization that genuinely resonates, Fullstory’s behavioral data with agentic AI provides deeper and more immediately actionable insights beyond conventional web and product analytics. While other tools require extensive manual tagging that can lead to missed insights, Fullstory automatically collects, structures, and enriches the full spectrum of behavioral data from digital activities. Diagnostics on what users play and pause, what they copy and paste, where they zoom in & out, what apps are in use, then translates those behaviors into actions, insights, and recommendations, all aiding to improve customer and employee journeys. Agentic AI proactively highlights issues and provides recommendations to eliminate gaps in the digital experience, driving improved business outcomes. With a deeper understanding of customer and employee journeys, Fullstory provides the context needed to improve digital experiences, accelerate decision-making, and create human-centered experiences that drive revenue and reduce spend, faster.

Average Rating: 4.5/5.0

Total Reviews: 1,033

How Do G2 Users Rate Fullstory?

  • Data Quantification: 8.1/10 (Category avg: 8.6/10)
  • Monitoring: 8.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Fullstory?

  • Seller: Fullstory
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Atlanta, GA
  • Twitter: @fullstory
    4,890 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    536 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Senior Product Manager
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 44% Medium, 37% Small

What Do G2 Reviewers Say About Fullstory?

AI-generated summary from verified user reviews

Pros
  • Users find Fullstory's intuitive user interface easy to navigate, enhancing their overall experience and efficiency.
  • Users value Fullstory for its ability to illuminate customer feedback, enhancing understanding of user behavior and issues.
  • Users appreciate the responsive customer support from Fullstory, enhancing experience and ensuring effective tool usage.
  • Users value the ease of use and insightful support from Fullstory, enhancing their understanding of user behavior.
  • Users appreciate the detailed data analytics from FullStory, enabling insight into customer behavior and experience improvements.
Cons
  • Users report a steep learning curve, but appreciate the helpful support for navigating the complex features.
  • Users face customization limitations and performance issues, making the tool less effective for their needs.
  • Users find missing features in FullStory, such as time filtering and better historical data access, limiting usability.
  • Users find difficulty in data governance and customization, making reporting and sharing complex for new users.
  • Users express frustration with limited features, especially regarding journey creation and data sharing options.

What Are Recent G2 Reviews of Fullstory?

What Are G2 Users Discussing About Fullstory?

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Microsoft Clarity

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and powerful user insights you will be able to get a deep understanding of user behavior on your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity. Microsoft Clarity features include: Instant heatmaps, session recordings, powerful insights, Google Analytics integration, mobile sdk, and Copilot.

Average Rating: 4.5/5.0

Total Reviews: 55

How Do G2 Users Rate Microsoft Clarity?

  • Data Quantification: 7.8/10 (Category avg: 8.6/10)
  • Monitoring: 8.6/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Microsoft Clarity?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 64% Small, 25% Medium

What Do G2 Reviewers Say About Microsoft Clarity?

AI-generated summary from verified user reviews

Pros
  • Users value the clear visual insights from Microsoft Clarity, enhancing understanding of user behavior and optimizing web pages.
  • Users find the convenient and friendly interface of Microsoft Clarity enhances their experience with visual analytics tools.
  • Users appreciate the clear visual insights from Microsoft Clarity, which enhance understanding of user behavior and intent.
  • Users value the clear visual insights from session recordings, which enhance understanding of user behavior and optimization.
  • Users value user behavior tracking in Microsoft Clarity, gaining clear insights to optimize website interactions effectively.
Cons
  • Users find the filtering issues in Microsoft Clarity frustrating, wishing for more advanced and granular options.
  • Users note the limited analysis capabilities of Microsoft Clarity, impacting in-depth reporting and user journey mapping.
  • Users find limited reporting capabilities in Microsoft Clarity, lacking depth for detailed analysis across campaigns.
  • Users experience recording issues, including technical problems and delays that hinder user interaction analysis.
  • Users find customization difficult in Microsoft Clarity, as it lacks deeper reporting and third-party integration options.

What Are Recent G2 Reviews of Microsoft Clarity?

What Are G2 Users Discussing About Microsoft Clarity?

Glassbox

Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their digital channels. One of the standout features of Glassbox is its capability to securely capture 100% of user sessions across both web and mobile applications. This end-to-end visibility allows teams to analyze every step of the customer journey, effectively pinpointing friction points and enabling real-time action. By utilizing advanced artificial intelligence, Glassbox captures and analyzes data from every online interaction, providing businesses with a comprehensive view of customer behavior and preferences. This wealth of data empowers organizations to act swiftly, transforming raw data into actionable insights that improve both the customer experience and the conversion rate. Large global enterprises in sectors such as finance, insurance, and healthcare, Glassbox serves as a vital tool for uncovering the root causes of customer challenges. It assists organizations in remediating customer experience issues and creating digital journeys that are inclusive, seamless, and engaging. The platform’s AI-powered insights not only enhance accessibility monitoring but also incorporate fraud prevention capabilities, giving organizations the agility to respond to issues within minutes and adapt to the evolving needs of their customers. Glassbox has been recognized by G2 as a leader in customer intelligence solutions and product analytics, reflecting its effectiveness in delivering the clarity and confidence that enterprises require. By providing a robust framework for creating compliant, accessible, and impactful digital experiences, Glassbox stands out in its category, offering unique selling points that cater to the diverse needs of its users. With its focus on data-driven decision-making and customer-centric strategies, Glassbox is positioned as a crucial ally for organizations aiming to thrive in the digital landscape.

Average Rating: 4.9/5.0

Total Reviews: 788

How Do G2 Users Rate Glassbox?

  • Data Quantification: 9.9/10 (Category avg: 8.6/10)
  • Monitoring: 9.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Glassbox?

  • Seller: Glassbox
  • Company Website:
  • Year Founded: 2010
  • HQ Location: London
  • Twitter: @GlassboxDigital
    1,803 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    278 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Analyst, Product Owner
  • Top Industries: Financial Services, Insurance
  • Company Size: 77% Large, 18% Medium

What Do G2 Reviewers Say About Glassbox?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Glassbox for efficiently accessing and analyzing recorded sessions.
  • Users value the ease of accessing session replays, enhancing operations and providing insights into user experiences.
  • Users benefit from immediate insights with Glassbox, enabling timely actions and identifying revenue opportunities efficiently.
  • Users value the recorded sessions and heat maps for enhancing user experience and optimizing feature placement effectively.
  • Users value the deep insights into customer journeys that Glassbox provides, enhancing website optimization and user experience.
Cons
  • Users face session issues, including split links, limited history, and slow query response times affecting overall usability.
  • Users find the navigation icons not intuitive, making it difficult to understand their functions within Glassbox.
  • Users find the session management cumbersome, as it can be overwhelming and lacks adequate capture reliability.
  • Users find the learning curve challenging, noting the need for improved training and easier access to documentation.
  • Users feel the lack of missing features, such as advanced reporting options and data query capabilities in Glassbox.

What Are Recent G2 Reviews of Glassbox?

What Are G2 Users Discussing About Glassbox?

Lucky Orange

Lucky Orange combines website analytics, visitor feedback and AI-powered analysis to help businesses understand visitor behavior and identify opportunities to improve conversions. Its suite of tools includes Dynamic Heatmaps, Session Recordings, Conversion Funnels and Discovery AI, an analytics assistant that answers questions about your website in plain language. Ask Discovery which traffic sources bring visitors who convert, which pages have the most visitor frustration or what non-converting visitors have in common. Discovery analyzes actual visitor interactions and provides written findings, guiding you to relevant heatmaps, session recordings and other tools so you can investigate the behavior behind the insights. Discovery Visualize brings those findings to life with supporting charts, graphs and lists. Written analysis and visualizations work together to help you explore trends, compare visitor groups and decide what to investigate next. Use the Visualize workspace to review conversion performance over time, compare mobile and desktop engagement or prepare findings for a team meeting or client presentation. Rearrange or archive visual cards, download the workspace and ask follow-up questions to explore a specific card in more detail. Built for website owners, digital marketers, ecommerce teams and agencies, Lucky Orange supports workflows ranging from investigating landing page performance to understanding cart abandonment and reporting on client results. Trusted by more than 500,000 websites worldwide, it offers integrations and installation options for platforms including Shopify, Shopify Plus, BigCommerce, WordPress and Square. Understand visitor behavior with Session Recordings and Dynamic Heatmaps Session Recordings let you watch individual visitor journeys to understand how people navigate your website, where they hesitate and what obstacles they encounter. Optimizable Segments help you find sessions with behaviors worth investigating, including signs of frustration or confusion. The AI Referrals segment helps you identify visits referred by supported AI platforms, including ChatGPT, Gemini, Perplexity, Claude and Microsoft Copilot. Dynamic Heatmaps reveal where visitors click, tap, move their mouse and scroll, including interactions with dropdown menus and hover content. Explore engagement patterns across visitors and use Scroll Heatmaps to determine whether people reach important content and calls to action. Investigate conversion barriers with Funnels and Form Analytics Conversion Funnels show where visitors drop off between defined steps, such as viewing a product, starting checkout and placing an order. Form Analytics helps you identify obstacles to form completion. Together with recordings and heatmaps, these tools help teams narrow their investigation and prioritize potential improvements. Collect feedback and engage visitors Surveys let you ask visitors directly what they need or what is preventing them from converting. Choose multiple-choice, rating, like/dislike or open-ended questions, and target surveys to relevant visitors. Live Chat helps your team answer questions and assist visitors while they’re on your website. Announcements let you deliver targeted messages, such as promotions, product updates or requests for reviews. These tools complement behavioral analytics with direct feedback and opportunities to address visitor concerns. Evaluate individual pages with Page Insights Page Insights brings traffic, engagement, frustration events and page speed metrics together for each page. Review activity such as bounces, unique visitors and form submissions, compare performance across timeframes and open relevant recordings or heatmaps to investigate further. Lucky Orange helps teams connect performance metrics with the visitor experiences behind them. Discovery AI and Discovery Visualize make those findings easier to explore, explain and share, helping you move from a website question to a more informed decision about what to improve next.

Average Rating: 4.6/5.0

Total Reviews: 385

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How Do G2 Users Rate Lucky Orange?

  • Data Quantification: 8.2/10 (Category avg: 8.6/10)
  • Monitoring: 9.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Lucky Orange?

  • Seller: Lucky Orange
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Overland Park, KS
  • Twitter: @luckyorange
    10,607 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Retail, Marketing and Advertising
  • Company Size: 83% Small, 12% Medium

What Do G2 Reviewers Say About Lucky Orange?

AI-generated summary from verified user reviews

Pros
  • Users value the meaningful insights provided by Lucky Orange, enhancing understanding of customer interactions and website performance.
  • Users find that heatmaps effectively clarify user behavior, enhancing insights for informed decision-making on website design.
  • Users appreciate the Session Replay feature of Lucky Orange, gaining valuable insights into customer interactions and behaviors.
  • Users find the easy setup of Lucky Orange to be a breeze, facilitating quick integration and efficient use.
  • Users find Lucky Orange's interface to be user-friendly, providing real-time insights and excellent customer support.
Cons
  • Users find recording issues frustrating, as navigating and viewing session recordings can be tedious and unclear.
  • Users find Lucky Orange a bit pricey, especially for small businesses, but see potential value in future use.
  • Users express frustration over the limited session access in lower-priced subscriptions, hindering their website's monitoring capabilities.
  • Users are frustrated by the limited access to tools in lower-priced subscriptions, impacting their data collection.
  • Users often experience slow loading issues with Lucky Orange, affecting the usability and reliability of the app.

What Are Recent G2 Reviews of Lucky Orange?

What Are G2 Users Discussing About Lucky Orange?

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Average Rating: 4.3/5.0

Total Reviews: 332

How Do G2 Users Rate Hotjar by Contentsquare?

  • Data Quantification: 8.1/10 (Category avg: 8.6/10)
  • Monitoring: 8.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Hotjar by Contentsquare?

  • Seller: Contentsquare
  • Year Founded: 2012
  • HQ Location: Paris
  • Twitter: @Contentsquare
    6,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,688 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Specialist
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 52% Small, 37% Medium

What Do G2 Reviewers Say About Hotjar by Contentsquare?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hotjar, finding it straightforward to set up and understand for improving UX.
  • Users value the easy setup and insightful features of Hotjar, significantly enhancing their understanding of user experience.
  • Users value the comprehensive heatmaps of Hotjar, which provide crucial visual insights into user interactions and issues.
  • Users find Hotjar's helpful insights essential for identifying UX issues and improving website performance effectively.
  • Users value the session replay feature of Hotjar for its intuitive insights into user interactions and UX improvements.
Cons
  • Users often face a steep learning curve with Hotjar, which can hinder initial adoption and feature utilization.
  • Users experience missing features in Hotjar, with inaccurate heatmaps and limited analytics hindering overall effectiveness.
  • Users find the difficult filtering options in Hotjar frustrating, particularly when managing high volumes of recordings.
  • Users note that Hotjar can be quite expensive, especially with pricing based on individual features for growing businesses.
  • Users experience filtering issues with Hotjar, as data segmentation can be complicated and less intuitive.

What Are Recent G2 Reviews of Hotjar by Contentsquare?

What Are G2 Users Discussing About Hotjar by Contentsquare?

Heatmap

Heatmap is the premier on-site behavioral analytics platform for ecommerce. It uniquely links user behavior to revenue, showing brands exactly where they're losing or making money and how to optimize for maximum profit.

Average Rating: 4.8/5.0

Total Reviews: 43

How Do G2 Users Rate Heatmap?

  • Data Quantification: 9.3/10 (Category avg: 8.6/10)
  • Monitoring: 9.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Heatmap?

  • Seller: HeatMap
  • Year Founded: 2023
  • HQ Location: New York City, US
  • Twitter: @heatmapme
    887 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Food & Beverages, Marketing and Advertising
  • Company Size: 67% Small, 30% Medium

What Do G2 Reviewers Say About Heatmap?

AI-generated summary from verified user reviews

Pros
  • Users value the visual insights from Heatmap, enabling them to optimize customer experience and drive conversions effortlessly.
  • Users appreciate the ease of use of Heatmap, enabling quick implementation and intuitive data interpretation for everyone.
  • Users value the excellent customer support provided by Heatmap, ensuring quick and detailed assistance for customization.
  • Users value the clarity and insight provided by the heatmap tool, enabling effective navigation improvements and training.
  • Users find the easy setup of Heatmap incredibly straightforward, enabling quick implementation and immediate data interpretation.
Cons
  • Users experience filtering issues due to limited customization and advanced segmentation options in the Heatmap reporting dashboard.
  • Users find the limited reporting options challenging, especially for tracking specific data points and client needs.
  • Users find the dashboard customization limited, which affects the ease of accessing granular data and reports.
  • Users find export limitations mildly inconvenient, impacting granular reporting and data analysis for specific industry needs.
  • Users express concerns about the limited features, particularly with slow loading and inadequate white labeling options.

What Are Recent G2 Reviews of Heatmap?

What Are G2 Users Discussing About Heatmap?

Mouseflow

Behavioral Analytics for UX Friction & CRO (with MCP server and built-in AI insights) Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value. How Mouseflow Helps You Optimize Faster: We’re here to toughen up your website – and your bottom line. • Mouseflow AI offers three ways to turn behavioral data into action: get a prioritized weekly roundup with Mina Insights, investigate questions with Ask Mina AI, and bring your data into your AI tools with Mouseflow MCP. • Automated UX Friction Detection Detect and fix conversion killers automatically with +7 friction events and our Friction Score—focus on changes that truly matter. • Affordable User Journey Mapping Analyze effortlessly how users move from, to, and between any page. Stop struggling to track user paths; we help you give them a shortcut to checkout. • Session Replays that Listen Watch user journeys unfold with session replays to see the truth behind clicks and turn data into powerful solutions. • Heatmaps Built for Scale Get 7 types of heatmaps, generated automatically for every page. This visibility is provided right out-of-the-box. • Conversion Funnels, Forms, & Analytics Pinpoint exact drop-off points using funnels and form analytics to increase conversions. • Real-Time Feedback Campaigns Understand visitor intent by asking the right questions at the right time. • Advanced Filtering, Segmentation, and Customization Advanced filtering and segmentation is available in every plan, supporting your experimentation roadmaps with the precision you need. Mouseflow is trusted by 210,000+ teams to analyze millions of visitor sessions, unlocking the fastest path to growth. We believe in making analytics approachable and fun, packed with “aha” moments. Uncover the truth behind your user experience today with our Essentials, Advanced, or Premium plans.

Average Rating: 4.6/5.0

Total Reviews: 691

How Do G2 Users Rate Mouseflow?

  • Data Quantification: 8.2/10 (Category avg: 8.6/10)
  • Monitoring: 8.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Mouseflow?

  • Seller: Mouseflow
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Copenhagen, Denmark
  • Twitter: @mouseflow
    1,736 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    56 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 68% Small, 23% Medium

What Do G2 Reviewers Say About Mouseflow?

AI-generated summary from verified user reviews

Pros
  • Users find Mouseflow's ease of use invaluable for gaining quick insights and enhancing marketing strategies.
  • Users value the clear insights from heatmaps and session replays, enhancing engagement and improving marketing strategies.
  • Users love the insightful heatmaps that enhance understanding of user behavior, helping improve site engagement and conversions.
  • Users praise Mouseflow for its session replay feature, allowing comprehensive tracking of customer journeys and user behavior.
  • Users find the easy setup of Mouseflow enables efficient tracking and enhances data collection for optimizing their websites.
Cons
  • Users find the missing features in Mouseflow hinder its usability, especially with outdated plugins and limited options.
  • Users note the outdated plugin and improvements needed in heat maps and survey language options.
  • Users find Mouseflow to be expensive, particularly for small businesses with tight budgets and limited usage.
  • Users experience data inaccuracies with Mouseflow, as loading times are slow and interactions often misrepresent actual behavior.
  • Users report filtering issues in Mouseflow, making it challenging to locate relevant session recordings efficiently.

What Are Recent G2 Reviews of Mouseflow?

What Are G2 Users Discussing About Mouseflow?

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text. - Building conversion funnels and finding out where most of their users are leaving the website/app (and seeing what they did before they left). - Creating heatmaps of visitors’ clicks, scrolls, and moves, to highlight popular elements. Smartlook cuts out all the guesswork and gathers brands’ app data together on one central dashboard, which enables sharing and collaborating with colleagues. This means clear, data-driven decision-making for product managers, marketers, UX designers, and developers to constantly improve each website and app by reducing churn rates, boosting conversions, identifying and fixing bugs, and improving UX.

Average Rating: 4.6/5.0

Total Reviews: 837

How Do G2 Users Rate Smartlook?

  • Data Quantification: 8.5/10 (Category avg: 8.6/10)
  • Monitoring: 9.0/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Smartlook?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • Twitter: @Cisco
    720,366 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 85% Small, 12% Medium

What Do G2 Reviewers Say About Smartlook?

AI-generated summary from verified user reviews

Pros
  • Users praise the powerful analytics tools of Smartlook, especially for visualizing user behavior and optimizing decisions.
  • Users find Smartlook to have a clean and intuitive interface, making navigation and usage straightforward and efficient.
  • Users value the clean interface and custom dashboards of Smartlook, enhancing their analytics and user behavior tracking.
  • Users appreciate the clean and attractive interface of Smartlook, making navigation and analytics seamless and intuitive.
  • Users value the affordable pricing of Smartlook, especially appreciating the useful free plan for trials.
Cons
  • Users find the interface to be cluttered, which sometimes distracts from the overall convenience and usability.
  • Users find the complex features challenging, especially with limited tracking and heat map creation difficulties.
  • Users report dashboard issues like an overloaded interface and occasional visual glitches affecting usability.
  • Users are disappointed by the limited 1-month data retention and the challenges in creating heat maps compared to alternatives.
  • Users are frustrated by the delays in heat map creation and the limited tracking period for free accounts.

What Are Recent G2 Reviews of Smartlook?

What Are G2 Users Discussing About Smartlook?

Plerdy

Plerdy CRO, SEO & A/B Testing Tools — a powerful toolkit designed to enhance conversions, refine user experience, and optimize your online store’s performance. 🚀 A/B Testing Tool With Plerdy's A/B Testing Tool, you can test variations of your website’s elements effortlessly. It’s ideal for e-commerce and online businesses that want to improve user interactions and increase conversions. Set up A/B tests quickly, check real-time data, and use insights to make informed, data-backed decisions. 🔥 Heatmaps Plerdy's dynamic heatmaps give you a detailed view of how users interact with your website. Track scroll depth, cursor movement, clicks, and even text selection. This breakdown by traffic source or device helps you fine-tune usability and increase engagement. 💬 Pop-Up Forms & NPS Plerdy’s customizable pop-up forms help you engage with your audience. Capture feedback, gather leads, or share targeted messages with over 25 customization options. Create engaging experiences by tailoring forms to different segments, helping boost your connection with users. 🔍 SEO Checker Boost your SEO without impacting your website’s loading speed. Plerdy’s SEO Checker offers daily automated audits, comprehensive reports, and insights aligned with Google’s mobile-first indexing. This tool lets you stay updated on SEO status, visibility, and site performance improvements. 🎥 Session Replay Understand user journeys better with Plerdy’s session replay. View actual user interactions, segment recordings by traffic channels or devices, and reveal insights that can help refine the user experience across your website. 📊 Conversion Rate and Events Track key events automatically with Plerdy’s conversion tools. Build conversion funnels, identify drop-off points, and take steps to optimize the user journey, leading to higher conversions and an improved overall experience. 💼 Sales Performance (E-commerce Tracking) For e-commerce businesses, Plerdy’s sales performance tracking reveals how users interact with your products. Spot non-performing items and adjust your strategy to maximize sales and profitability. 🛠 Customization and Integration Plerdy is designed to fit into your existing systems seamlessly. Customize the tools according to your needs and integrate them with your workflows, ensuring an efficient optimization process. With Plerdy, you get all the essentials to elevate your site’s performance, boost conversions, and improve SEO. Try these tools to better understand user behavior and make data-driven improvements. 🌟

Average Rating: 4.7/5.0

Total Reviews: 318

How Do G2 Users Rate Plerdy?

  • Data Quantification: 9.1/10 (Category avg: 8.6/10)
  • Monitoring: 9.2/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Plerdy?

  • Seller: Plerdy
  • Year Founded: 2017
  • HQ Location: Lviv, Lvivska
  • Twitter: @plerdy_com
    111 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Information Technology and Services
  • Company Size: 90% Small, 6% Medium

What Do G2 Reviewers Say About Plerdy?

AI-generated summary from verified user reviews

Pros
  • Users value the affordable heatmaps of Plerdy, enjoying the combined insights and additional tools it provides.
  • Users find Plerdy to be incredibly intuitive, greatly enhancing their website optimization process and user experience.
  • Users value the deep insights into user behavior provided by Plerdy, enhancing website optimization and design strategies.
  • Users find Plerdy's SEO optimization tools invaluable for enhancing user behavior insights and funnel performance.
  • Users value the easy setup of Plerdy, allowing for seamless integration and quick start without hassle.
Cons
  • Users find the learning curve steep due to numerous features and an overwhelming dashboard experience.
  • Users find the steep learning curve of Plerdy challenging, making initial setup and navigation somewhat difficult.
  • Users find that the complexity of Plerdy's numerous features can be overwhelming and affects usability.
  • Users find the interface usability lacking, expressing a desire for smoother navigation and simpler design choices.
  • Users find the user interface not intuitive, requiring time to understand the features and navigation effectively.

What Are Recent G2 Reviews of Plerdy?

What Are G2 Users Discussing About Plerdy?

Yandex.Metrica

Yandex.Metrica is a comprehensive and free web analytics service developed by Yandex, designed to help website owners and marketers gain deep insights into user behavior and site performance. By implementing a simple JavaScript tag on their websites, users can collect detailed data on audience demographics, traffic sources, and user interactions, enabling data-driven decisions to enhance user experience and optimize conversion rates. Key Features and Functionality: - Session Replay: Allows viewing of individual user sessions to understand navigation patterns and identify usability issues. - Heatmaps: Visual representations of user clicks, scrolls, and mouse movements to highlight areas of interest and potential improvement. - Form Analytics: Analyzes user interactions with forms to detect drop-off points and optimize form completion rates. - Real-Time Data: Provides up-to-the-minute reporting on website traffic and user behavior. - Advanced Segmentation: Enables filtering and analysis of specific visitor cohorts based on behavior, traffic sources, device types, and custom parameters. - Integration with Yandex.Direct: Links with Yandex's advertising platform to track ad performance and conversion rates. Primary Value and Solutions Provided: Yandex.Metrica addresses the critical need for detailed behavioral analytics by offering tools that go beyond traditional metrics. It helps businesses identify friction points in user journeys, understand content effectiveness, and test site changes through features like heatmaps and session replays. By providing these insights without traffic volume limitations or usage-based pricing restrictions, Yandex.Metrica empowers organizations to make informed optimizations that enhance user engagement and drive business growth.

Average Rating: 4.2/5.0

Total Reviews: 34

How Do G2 Users Rate Yandex.Metrica?

  • Data Quantification: 8.0/10 (Category avg: 8.6/10)
  • Monitoring: 8.8/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Yandex.Metrica?

  • Seller: Yandex Ads
  • Year Founded: 2004
  • HQ Location: Dubai
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®
  • Ownership: AppMetrica
  • Total Revenue (USD mm): $218,344

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 68% Small, 24% Medium

What Do G2 Reviewers Say About Yandex.Metrica?

AI-generated summary from verified user reviews

Pros
  • Users find Yandex.Metrica’s ease of use remarkable, enabling quick setup and immediate data insights for optimization.
  • Users find the easy setup of Yandex.Metrica refreshing, allowing quick implementation and immediate data flow.
  • Users love Yandex.Metrica for its conversion optimization tools, especially Session Replay and Heatmaps that reveal user behavior insights.
  • Users value the easy charts in Yandex.Metrica, aiding seamless setup for online businesses.
  • Users love the insightful Heatmaps of Yandex.Metrica, making it easier to improve user experience and conversion rates.
Cons
  • Users find occasional data inaccuracies in Yandex.Metrica, but overall feel it has few faults.
  • Users find the cluttered interface and privacy concerns frustrating, hindering their ability to fully utilize Yandex.Metrica.
  • Users find the interface cluttered and unintuitive, making it challenging to effectively navigate and analyze data.
  • Users find the interface not intuitive and wish for a simpler, cleaner design for better usability.
  • Users find the interface cluttered and unintuitive, wishing for a cleaner design to enhance usability.

What Are Recent G2 Reviews of Yandex.Metrica?

What Are G2 Users Discussing About Yandex.Metrica?

Zoho PageSense

Zoho PageSense is a conversion optimization and personalization platform, designed to boost website conversions and revenue by tracking the visitor journey. The platform combines the power of web analytics, A/B testing, and personalization to help you make informed business decisions. See how many visitors come to your website, understand their behavior, and offer them a personalized website experience—all of this without having to juggle between multiple apps. With PageSense, you can Track key website metrics Measure vital stats of your website to study its performance over time and across segments. Build a conversion funnel and see which part of your website has a significant drop-off. Analyze visitor behavior Find what really interests your visitors, where your visitors click, and how far down they scroll. Go further and see how visitors interact with forms on your website. Optimize website conversions Run A/B and Split URL tests to understand how different elements of a page resonate with your audience. The intuitive visual editor lets you create website variations in a snap. Personalize user experience Deliver personalized experiences for every visitor based on their demographics and interests. From weather-based targeting to journey-based offering, give your visitors the best website experience ever. Gather customer feedback Your customers are your best data sources. Conduct polls and gather responses to know what they think about your business. To know more, visit: https://www.zoho.com/pagesense/

Average Rating: 4.1/5.0

Total Reviews: 37

How Do G2 Users Rate Zoho PageSense?

  • Data Quantification: 8.9/10 (Category avg: 8.6/10)
  • Monitoring: 8.9/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Zoho PageSense?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 55% Small, 26% Medium

What Do G2 Reviewers Say About Zoho PageSense?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the comprehensive feature set of Zoho PageSense, enabling easy reporting and customizable dashboards.
  • Users love the seamless integration of Zoho PageSense, simplifying tasks within a unified ecosystem.
  • Users value the customizable dashboards of Zoho PageSense, enhancing their data visualization and reporting experience.
  • Users appreciate the ease of use of Zoho PageSense, making reporting and dashboard customization effortless.
  • Users value the comprehensive feature set of Zoho PageSense, enhancing their ability to create insightful reports.
Cons
  • Users experience occasional reporting delays with Zoho PageSense, which can hinder timely decision-making.
  • Users experience occasional reporting delays, which hinder timely decision-making and overall effectiveness of PageSense.
  • Users experience occasional reporting delays that hinder timely decision-making and impact overall efficiency.
  • Users are frustrated with the inadequate analytics, experiencing delays in reporting and lacking essential video insights.
  • Users experience decision paralysis due to unnecessary integrations, negatively impacting their overall user experience with Zoho PageSense.

What Are Recent G2 Reviews of Zoho PageSense?

Silktide

Silktide is an all-in-one platform for analyzing and improving websites. It combines tools for accessibility, content quality, marketing performance, legal compliance, and user behavior—making it easier for organizations to understand and enhance their entire web presence from one place. Silktide automatically scans your website and highlights issues across a wide range of areas: from broken links and slow-loading pages to inaccessible design elements, outdated content, and poor SEO. It also checks for GDPR compliance, cookie notices, and mobile responsiveness—giving teams a complete picture of what needs fixing, and how to fix it. Used by governments, universities, enterprises, and more, Silktide makes complex web standards easier to manage. Everyone from developers to marketers can see what matters to them via intuitive dashboards, role-specific recommendations, and scheduled reporting. Key features include: * Accessibility testing based on WCAG standards, with visual guides and easy-to-follow fixes * Content optimization covering spelling, grammar, readability, and link quality * SEO and marketing audits for metadata, discoverability, and keyword usage * Heatmaps and analytics to track how users interact with your pages—from clicks to scroll depth (requires installing a tracking script) * Performance insights around speed, mobile usability, and UX quality * Legal and compliance checks, including cookie notices and HTML validity Silktide also offers tools for workflow management, task assignment, and trend tracking, so teams can collaborate and demonstrate improvement over time. Most of the platform runs directly in the browser—setup is minimal, with just a small code snippet to be added to your site if you use our analytics and heatmaps functionality. Whether you run one website or manage hundreds, Silktide helps you understand what’s working, what isn’t, and how to make it better.

Average Rating: 4.8/5.0

Total Reviews: 289

How Do G2 Users Rate Silktide?

  • Data Quantification: 8.8/10 (Category avg: 8.6/10)
  • Monitoring: 9.3/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 9.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Silktide?

  • Seller: Silktide
  • Company Website:
  • Year Founded: 2001
  • HQ Location: United Kingdom
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Web Developer
  • Top Industries: Government Administration, Higher Education
  • Company Size: 43% Large, 35% Medium

What Do G2 Reviewers Say About Silktide?

AI-generated summary from verified user reviews

Pros
  • Users find the easy-to-use interface of Silktide enhances their overall experience and streamlines their workflow.
  • Users value the ease of use and comprehensive accessibility tools provided by Silktide, significantly improving website compliance.
  • Users value the comprehensive accessibility features of Silktide, significantly enhancing website standards and user-friendliness.
  • Users praise the exceptional customer support from Silktide, specifically highlighting the effectiveness and responsiveness of their team.
  • Users appreciate the exceptional support from the Silktide team, which greatly enhances their accessibility and website management experience.
Cons
  • Users express that complex usability may hinder quick mastery of Silktide, requiring additional time and effort to navigate.
  • Users express frustration over limited features in Silktide, wishing for more flexibility and options tailored to their needs.
  • Users find the absence of key features in Silktide frustrating, limiting efficiency and customization options.
  • Users experience lack of clarity in communication and options, making the tool less efficient and user-friendly.
  • Users struggle with difficult navigation, finding sections complex and workflows unclear, impacting overall user experience.

What Are Recent G2 Reviews of Silktide?

What Are G2 Users Discussing About Silktide?

Browsee

Browsee - Stop Guessing 🤦‍♀️, Start Acting 💪 ✔ AI Tags on sessions - With 5% of sessions, understand 100% of user issues ✔ Page Story - Get actionable insights to improve your landing pages ✔ User Board - Identify users to analyze engagement and understand their problems. Get direct session URLs in your chat tools! ✔ Add Your Own Graphs - Quick analytics for Clicks, Pages, Segments, and Referrals. ✔ Create Funnels and Segments on User Actions - No code required ✔ Limited Recordings for Safety and Pricing - Pick and Choose what to record and what not to record ✔ Free forever plan

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate Browsee?

  • Data Quantification: 8.7/10 (Category avg: 8.6/10)
  • Monitoring: 8.7/10 (Category avg: 8.8/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Webpage Element Analysis: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Browsee?

  • Seller: Browsee
  • HQ Location: New Delhi, Delhi
  • Twitter: @gonelf
    10,412 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 46% Medium, 46% Small

What Are Recent G2 Reviews of Browsee?

What Are G2 Users Discussing About Browsee?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024