Silktide Reviews & Product Details

Having used Silktide across multiple organisations, I have found it to be an indispensable asset for any digital team. What I like best is how it transforms accessibility from a guessing game into an actionable roadmap; it provides a clear score and tells you exactly what to fix and how to fix it.

Beyond UX, the technical SEO insights, such as meta description length and keyword focus, are spot on. It performs a comprehensive audit in minutes that would take a human a week to complete manually, ensuring the data is always fresh and relevant. I especially value the competitive benchmarking, which pushes us to aim higher than our peers. Whether it is catching broken links in PDFs, refining grammar, or monitoring reading levels, Silktide offers the 'quick wins' needed to improve a site on the spot.

Silktide has become a core part of my business-as-usual tasks. The addition of heatmaps has been a revelation, as it allows me to understand exactly how users are navigating the site, which information needs to be more prominent, and what pain points they are experiencing. This data is vital for making the experience better for them. Furthermore, the support is excellent. I have used the chatbot system previously, and the help and answers from the Silktide team are always quick and provide a clear explanation as to what went wrong. It is a powerful, all-in-one inventory and quality control tool regardless of your sector. Review collected by and hosted on G2.com.

There is nothing that I don't dislike about Silktide Review collected by and hosted on G2.com.

I use Silktide for my enterprise to ensure that hundreds of websites are accessible. It allows us to automate accessibility scanning and reporting, making it possible for users across our organization to see reports and address usability and accessibility concerns. This leads to a significantly improved user experience for our site users. I really like its ease of use, and the informative charts, reports, and metrics that it provides. I'm particularly focused on the accessibility reports, which help us comply with WCAG A and AA standards. The tool allows us to see issues clearly and provides a lot of details, making it easy to correct any problems that are identified. I can easily navigate to the Accessibility section and find the pages with the lowest scores at the top, view the issues along with explanations of the problems, and get instructions on how to fix them. I can also send a direct link to the report, which is viewable by users who don't even need to log into Silktide. Setting up Silktide was very easy, surprisingly easy, and about 200 people at my company use it. Review collected by and hosted on G2.com.

I sometimes have a hard time remembering the name. There are way too many two syllable "S" tech products. Review collected by and hosted on G2.com.

We’ve been using Silktide for several years now, and it has become a tool we truly value in our day-to-day work with our website. The platform provides a great overview of accessibility, SEO, and overall website quality, making it much easier to work systematically with ongoing improvements. Review collected by and hosted on G2.com.

Nothing particularly, I think it's a great tool! Review collected by and hosted on G2.com.

I find Silktide to be very user-friendly and easy to use. The content score and accessibility score are super helpful features, enabling us to track and target specific scores for each section of our large enterprise website. I really like that we have an unlimited number of users, which is nice to have. The platform helps us track and identify issues, making it easier to manage our very large website with thousands of pages. It provides an overview of the site's health, helping us keep things under control. Review collected by and hosted on G2.com.

Sometimes there are some very minor bugs like false positives, so we need to check manually if that's a true bug that needs to be corrected or it's a false positive. Maybe the setup for the custom policies is a little bit more tricky, but it's doable. Review collected by and hosted on G2.com.

Silktide makes something that’s normally a huge headache feel straightforward. The platform breaks down accessibility, content issues, SEO gaps, and website performance into clear, actionable pieces that I can actually prioritize. Instead of staring at a long list of vague problems, I know exactly what needs to be fixed and why it matters. The score system and visual breakdowns make it easy to communicate issues to non-technical teams, which saves me a ton of time and back-and-forth. Review collected by and hosted on G2.com.

The biggest drawback is that some parts of the interface feel a little dense at first. There’s a lot of information packed into the platform, which is great once you know your way around it, but the learning curve can be a little steep. I also think some features could use faster refresh cycles when updates are made to a site. Nothing major, just small things that would make the workflow feel smoother. Review collected by and hosted on G2.com.

Silktide is a great platform to not only track WCAG compliance but also improve digital content in general. Though we use Silktide primarily to follow our progress towards AA compliance, it's proven a good asset to quickly optimise landing pages.

We've used another WCAG compliance tool (Monsido) and Silktide offers a much better experience. The platform is easy to navigate and makes it also easy to collaborate to solve tasks.

The support Team as always been very responsive and helpful. When our subscription became marginally outstretched by the amount of content we have to analyse, they quickly came up with options to improve our setup and also offered a fair solution to enable a full scan of our website. Review collected by and hosted on G2.com.

A full scan of our website is fairly long (5h) but as we are running it only monthly we don't worry about it too much.

It sometimes, take a few clicks to reach the bottom level of an issue, but again it's not a major issue. Review collected by and hosted on G2.com.

Silktide is incredibly user-friendly, and the breadth of tools included in the platform makes large-scale site management far more efficient. I manage a university website with thousands of pages, and Silktide provides a comprehensive one-stop solution—encompassing ADA compliance, content quality (including spelling, grammar, broken links, image compression, and SEO), and marketing insights — all in one place. The CMS integration is a standout feature, making it exceptionally easy to update pages directly from the platform. Their customer service is excellent as well; responses are prompt, and the support team is consistently knowledgeable and helpful. Thank you, Ayu! Review collected by and hosted on G2.com.

I’ve been using Silktide for four months and have had an entirely positive experience so far, with no concerns or complaints to report. Review collected by and hosted on G2.com.

I use Silktide to scan our website for accessibility issues, and it has completely transformed our site, increasing our accessibility rating from 60% to 98% in less than a year.

The support is second to none especially from Chris when setting up and Andrew Palmer as our account manager.

The accessibility scanner is incredibly useful, and I utilize it weekly to ensure our content remains accessible, which is crucial for us. The content checking feature is excellent at identifying broken links that often go unreported, and it also provides invaluable support for spelling and grammar c8hecks. The analytics capabilities of Silktide are impressive; I love the cookie-less analytics system, which includes detailed heat maps.

This feature provides exceptional insights into our website's user interaction. Additionally, I find Silktide’s initial setup to be incredibly easy, which made transitioning from our previous product, ReciteMe, hassle-free. Overall, Silktide has been immensely beneficial for us and fulfills our web accessibility needs perfectly, making it a product I would highly recommend. Review collected by and hosted on G2.com.

Nothing much to dislike about Silktide as it does exactly what it describes. Review collected by and hosted on G2.com.

It's a very thorough service which I can access at any time. The customer support is excellent and having a dedicated account manager (Andrew Palmer) is very useful. I love seeing our progress in improving our site and it's easy to tackle issues to resolve them. Review collected by and hosted on G2.com.

Wish we could click straight through to the issue from Silktide instead of having to go into software separately Review collected by and hosted on G2.com.

I really like how Silktide eliminates the guesswork and lengthy auditing times, allowing me to quickly identify what needs to be changed on our higher ed website for accessibility standards. The ease of use is a big plus for me, making it straightforward to figure out how to use the platform. I also appreciate the user interface, which is very good and well laid-out. It's definitely a great tool, so much so that I'm recommending it to other web developers on campus. Review collected by and hosted on G2.com.

It can be a bit overzealous about things such as warning me about flashing on my pages that don't have any. Sometimes it notes things that aren't problems and don't even exist. If Silktide could somehow highlight areas on pages or in code where there are issues, it would force it to be more specific instead of just blanket-suggesting things. Review collected by and hosted on G2.com.