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Best Enterprise Heatmap Tools

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Heatmap Tools category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Heatmap Tools to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Heatmap Tools category.

In addition to qualifying for inclusion in the Heatmap Tools category, to qualify for inclusion in the Enterprise Business Heatmap Tools category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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13 Listings in Enterprise Heatmap Tools Available

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    G2 Score
Glassbox
(804)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Heatmap Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their

    Users
    • Digital Analyst
    • Product Owner
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 77% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Glassbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    210
    Session Replay
    190
    Insights
    174
    Helpful
    132
    Customer Understanding
    122
    Cons
    Session Issues
    70
    Not Intuitive
    65
    Session Management
    62
    Learning Curve
    61
    Missing Features
    54
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Glassbox features and usability ratings that predict user satisfaction
    9.9
    Data Quantification
    Average: 8.6
    9.9
    Monitoring
    Average: 8.8
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Glassbox
    Company Website
    Year Founded
    2010
    HQ Location
    London
    Twitter
    @GlassboxDigital
    1,827 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their

Users
  • Digital Analyst
  • Product Owner
Industries
  • Financial Services
  • Insurance
Market Segment
  • 77% Enterprise
  • 18% Mid-Market
Glassbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
210
Session Replay
190
Insights
174
Helpful
132
Customer Understanding
122
Cons
Session Issues
70
Not Intuitive
65
Session Management
62
Learning Curve
61
Missing Features
54
View All Pros and Cons
Glassbox features and usability ratings that predict user satisfaction
9.9
Data Quantification
Average: 8.6
9.9
Monitoring
Average: 8.8
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.9
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Glassbox
Company Website
Year Founded
2010
HQ Location
London
Twitter
@GlassboxDigital
1,827 Twitter followers
LinkedIn® Page
www.linkedin.com
268 employees on LinkedIn®
Contentsquare
(508)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands

    Users
    • Digital Analyst
    • Digital Experience Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 46% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    29
    Analytics
    22
    Ease of Use
    22
    Customer Understanding
    17
    Helpful
    15
    Cons
    Improvements Needed
    10
    Missing Features
    9
    Complex Features
    8
    Data Inaccuracy
    6
    Learning Curve
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Contentsquare features and usability ratings that predict user satisfaction
    8.9
    Data Quantification
    Average: 8.6
    8.8
    Monitoring
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,589 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,742 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands

Users
  • Digital Analyst
  • Digital Experience Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 46% Enterprise
  • 31% Mid-Market
Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
29
Analytics
22
Ease of Use
22
Customer Understanding
17
Helpful
15
Cons
Improvements Needed
10
Missing Features
9
Complex Features
8
Data Inaccuracy
6
Learning Curve
6
View All Pros and Cons
Contentsquare features and usability ratings that predict user satisfaction
8.9
Data Quantification
Average: 8.6
8.8
Monitoring
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Contentsquare
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,589 Twitter followers
LinkedIn® Page
www.linkedin.com
1,742 employees on LinkedIn®
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Fullstory
(1,045)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Heatmap Tools software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Fullstory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    34
    Ease of Use
    33
    Insights
    26
    Helpful
    24
    Session Replay
    21
    Cons
    Learning Curve
    18
    Limitations
    13
    Expensive
    10
    Difficulty
    9
    Steep Learning Curve
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fullstory features and usability ratings that predict user satisfaction
    8.1
    Data Quantification
    Average: 8.6
    8.7
    Monitoring
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,917 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    563 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 38% Small-Business
Fullstory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
34
Ease of Use
33
Insights
26
Helpful
24
Session Replay
21
Cons
Learning Curve
18
Limitations
13
Expensive
10
Difficulty
9
Steep Learning Curve
9
View All Pros and Cons
Fullstory features and usability ratings that predict user satisfaction
8.1
Data Quantification
Average: 8.6
8.7
Monitoring
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,917 Twitter followers
LinkedIn® Page
www.linkedin.com
563 employees on LinkedIn®
LogRocket
(2,295)4.6 out of 5
4th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    394
    Ease of Use
    307
    User Insights
    213
    User Behavior Tracking
    205
    Insights
    203
    Cons
    Session Management
    151
    Expensive
    81
    Filtering Issues
    79
    Missing Features
    79
    Search Difficulty
    70
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogRocket features and usability ratings that predict user satisfaction
    7.9
    Data Quantification
    Average: 8.6
    8.9
    Monitoring
    Average: 8.8
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LogRocket, Inc.
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    14,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    503 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 29% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
394
Ease of Use
307
User Insights
213
User Behavior Tracking
205
Insights
203
Cons
Session Management
151
Expensive
81
Filtering Issues
79
Missing Features
79
Search Difficulty
70
View All Pros and Cons
LogRocket features and usability ratings that predict user satisfaction
7.9
Data Quantification
Average: 8.6
8.9
Monitoring
Average: 8.8
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
LogRocket, Inc.
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
14,873 Twitter followers
LinkedIn® Page
www.linkedin.com
503 employees on LinkedIn®
Mouseflow
(689)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mouseflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Insights
    38
    Heatmaps
    29
    Session Replay
    27
    Easy Setup
    26
    Cons
    Missing Features
    18
    Limitations
    14
    Expensive
    12
    Session Management
    11
    Data Inaccuracy
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mouseflow features and usability ratings that predict user satisfaction
    8.2
    Data Quantification
    Average: 8.6
    8.7
    Monitoring
    Average: 8.8
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mouseflow
    Company Website
    Year Founded
    2010
    HQ Location
    Copenhagen, Denmark
    Twitter
    @mouseflow
    1,754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Mouseflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Insights
38
Heatmaps
29
Session Replay
27
Easy Setup
26
Cons
Missing Features
18
Limitations
14
Expensive
12
Session Management
11
Data Inaccuracy
10
View All Pros and Cons
Mouseflow features and usability ratings that predict user satisfaction
8.2
Data Quantification
Average: 8.6
8.7
Monitoring
Average: 8.8
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.4
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Mouseflow
Company Website
Year Founded
2010
HQ Location
Copenhagen, Denmark
Twitter
@mouseflow
1,754 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Quantum Metric
(268)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter

    Users
    • Product Manager
    Industries
    • Retail
    • Telecommunications
    Market Segment
    • 63% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Quantum Metric Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    15
    Ease of Use
    13
    Session Replay
    10
    Analytics
    8
    Easy Setup
    6
    Cons
    Learning Curve
    8
    Steep Learning Curve
    7
    Search Difficulty
    6
    Session Management
    6
    Replay Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Quantum Metric features and usability ratings that predict user satisfaction
    8.4
    Data Quantification
    Average: 8.6
    8.7
    Monitoring
    Average: 8.8
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Quantum Metric
    Company Website
    Year Founded
    2015
    HQ Location
    Colorado Springs, Colorado, United States
    Twitter
    @quantummetric
    676 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    456 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter

Users
  • Product Manager
Industries
  • Retail
  • Telecommunications
Market Segment
  • 63% Enterprise
  • 25% Mid-Market
Quantum Metric Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
15
Ease of Use
13
Session Replay
10
Analytics
8
Easy Setup
6
Cons
Learning Curve
8
Steep Learning Curve
7
Search Difficulty
6
Session Management
6
Replay Issues
5
View All Pros and Cons
Quantum Metric features and usability ratings that predict user satisfaction
8.4
Data Quantification
Average: 8.6
8.7
Monitoring
Average: 8.8
9.6
Has the product been a good partner in doing business?
Average: 9.2
8.6
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Quantum Metric
Company Website
Year Founded
2015
HQ Location
Colorado Springs, Colorado, United States
Twitter
@quantummetric
676 Twitter followers
LinkedIn® Page
www.linkedin.com
456 employees on LinkedIn®
Hotjar
(334)4.3 out of 5
11th Easiest To Use in Heatmap Tools software
View top Consulting Services for Hotjar
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Digital Marketing Specialist
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hotjar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    11
    Heatmaps
    10
    Helpful
    10
    Session Replay
    9
    Cons
    Recording Issues
    4
    Difficult Filtering
    3
    Expensive
    3
    Filtering Issues
    3
    Inadequate Filtering
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hotjar features and usability ratings that predict user satisfaction
    8.1
    Data Quantification
    Average: 8.6
    8.7
    Monitoring
    Average: 8.8
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Contentsquare
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,589 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,742 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Digital Marketing Specialist
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 51% Small-Business
  • 37% Mid-Market
Hotjar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
11
Heatmaps
10
Helpful
10
Session Replay
9
Cons
Recording Issues
4
Difficult Filtering
3
Expensive
3
Filtering Issues
3
Inadequate Filtering
3
View All Pros and Cons
Hotjar features and usability ratings that predict user satisfaction
8.1
Data Quantification
Average: 8.6
8.7
Monitoring
Average: 8.8
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.9
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Contentsquare
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,589 Twitter followers
LinkedIn® Page
www.linkedin.com
1,742 employees on LinkedIn®
UXCam
(211)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam

    Users
    • CEO
    • Product Manager
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • UXCam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Session Replay
    8
    Error Tracking
    6
    User Behavior Tracking
    6
    Ease of Use
    5
    Cons
    Dashboard Issues
    3
    Search Difficulty
    3
    Cluttered Interface
    2
    Data Overload
    2
    Filtering Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UXCam features and usability ratings that predict user satisfaction
    8.6
    Data Quantification
    Average: 8.6
    8.6
    Monitoring
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UXCam
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @uxcam
    2,160 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam

Users
  • CEO
  • Product Manager
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 29% Mid-Market
UXCam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Session Replay
8
Error Tracking
6
User Behavior Tracking
6
Ease of Use
5
Cons
Dashboard Issues
3
Search Difficulty
3
Cluttered Interface
2
Data Overload
2
Filtering Issues
2
View All Pros and Cons
UXCam features and usability ratings that predict user satisfaction
8.6
Data Quantification
Average: 8.6
8.6
Monitoring
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.0
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
UXCam
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@uxcam
2,160 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
Silktide
(270)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Silktide is an all-in-one platform for analyzing and improving websites. It combines tools for accessibility, content quality, marketing performance, legal compliance, and user behavior—making it easi

    Users
    • Web Developer
    Industries
    • Government Administration
    • Higher Education
    Market Segment
    • 44% Enterprise
    • 35% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Silktide is a platform designed to track WCAG compliance and improve digital content, offering tools for accessibility evaluation, content quality checks, and website performance analysis.
    • Users frequently mention the ease of use, the detailed and actionable insights provided by the platform, and the excellent customer support, which includes prompt responses and knowledgeable assistance.
    • Users experienced some issues with the platform, such as the inability to mark issues as resolved without retesting the entire page, the occasional overzealous warnings about non-existent problems, and the lengthy time it takes for the platform to rescan and update scores after changes have been made.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Silktide Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Helpful
    51
    Accessibility
    49
    Customer Support
    48
    Features
    40
    Cons
    Complex Usability
    22
    Difficult Navigation
    14
    Missing Features
    12
    Limited Features
    10
    Navigation Difficulty
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Silktide features and usability ratings that predict user satisfaction
    8.8
    Data Quantification
    Average: 8.6
    9.3
    Monitoring
    Average: 8.8
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Silktide
    Company Website
    Year Founded
    2001
    HQ Location
    United Kingdom
    Twitter
    @silktide
    2,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Silktide is an all-in-one platform for analyzing and improving websites. It combines tools for accessibility, content quality, marketing performance, legal compliance, and user behavior—making it easi

Users
  • Web Developer
Industries
  • Government Administration
  • Higher Education
Market Segment
  • 44% Enterprise
  • 35% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Silktide is a platform designed to track WCAG compliance and improve digital content, offering tools for accessibility evaluation, content quality checks, and website performance analysis.
  • Users frequently mention the ease of use, the detailed and actionable insights provided by the platform, and the excellent customer support, which includes prompt responses and knowledgeable assistance.
  • Users experienced some issues with the platform, such as the inability to mark issues as resolved without retesting the entire page, the occasional overzealous warnings about non-existent problems, and the lengthy time it takes for the platform to rescan and update scores after changes have been made.
Silktide Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Helpful
51
Accessibility
49
Customer Support
48
Features
40
Cons
Complex Usability
22
Difficult Navigation
14
Missing Features
12
Limited Features
10
Navigation Difficulty
10
View All Pros and Cons
Silktide features and usability ratings that predict user satisfaction
8.8
Data Quantification
Average: 8.6
9.3
Monitoring
Average: 8.8
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.3
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Silktide
Company Website
Year Founded
2001
HQ Location
United Kingdom
Twitter
@silktide
2,117 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Tealeaf by Acoustic
(37)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience. Leveraging a

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 65% Enterprise
    • 22% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tealeaf by Acoustic features and usability ratings that predict user satisfaction
    8.5
    Data Quantification
    Average: 8.6
    8.8
    Monitoring
    Average: 8.8
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Acoustic
    Year Founded
    2019
    HQ Location
    Conway, AR
    Twitter
    @GoAcoustic
    64,359 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    523 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience. Leveraging a

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 65% Enterprise
  • 22% Small-Business
Tealeaf by Acoustic features and usability ratings that predict user satisfaction
8.5
Data Quantification
Average: 8.6
8.8
Monitoring
Average: 8.8
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.3
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Acoustic
Year Founded
2019
HQ Location
Conway, AR
Twitter
@GoAcoustic
64,359 Twitter followers
LinkedIn® Page
www.linkedin.com
523 employees on LinkedIn®
Medallia Digital Experience Analytics (DXA)
(36)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all?

    Users
    No information available
    Industries
    • Insurance
    • Telecommunications
    Market Segment
    • 50% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Medallia Digital Experience Analytics (DXA) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Communication
    1
    Ease of Use
    1
    Feature Variety
    1
    Filtering Options
    1
    Cons
    Capture Issues
    1
    Complex Configuration
    1
    Complex Features
    1
    Complexity
    1
    Complex Querying
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Medallia Digital Experience Analytics (DXA) features and usability ratings that predict user satisfaction
    7.4
    Data Quantification
    Average: 8.6
    8.3
    Monitoring
    Average: 8.8
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Medallia
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Medallia
    12,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,978 employees on LinkedIn®
    Phone
    650-321-3000
Product Description
How are these determined?Information
This description is provided by the seller.

Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all?

Users
No information available
Industries
  • Insurance
  • Telecommunications
Market Segment
  • 50% Enterprise
  • 36% Mid-Market
Medallia Digital Experience Analytics (DXA) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Communication
1
Ease of Use
1
Feature Variety
1
Filtering Options
1
Cons
Capture Issues
1
Complex Configuration
1
Complex Features
1
Complexity
1
Complex Querying
1
View All Pros and Cons
Medallia Digital Experience Analytics (DXA) features and usability ratings that predict user satisfaction
7.4
Data Quantification
Average: 8.6
8.3
Monitoring
Average: 8.8
9.5
Has the product been a good partner in doing business?
Average: 9.2
7.6
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Medallia
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,279 Twitter followers
LinkedIn® Page
www.linkedin.com
1,978 employees on LinkedIn®
Phone
650-321-3000
Crazy Egg
(127)4.2 out of 5
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types o

    Users
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Crazy Egg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Heatmaps
    8
    Easy Setup
    7
    Customer Support
    6
    Insights
    6
    Cons
    Limitations
    4
    Limited Features
    4
    Missing Features
    4
    Filtering Issues
    3
    Limited Analysis
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Crazy Egg features and usability ratings that predict user satisfaction
    8.1
    Data Quantification
    Average: 8.6
    8.8
    Monitoring
    Average: 8.8
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Crazy Egg
    Year Founded
    2006
    HQ Location
    La Mirada, CA
    Twitter
    @CrazyEgg
    43,521 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types o

Users
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
Crazy Egg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Heatmaps
8
Easy Setup
7
Customer Support
6
Insights
6
Cons
Limitations
4
Limited Features
4
Missing Features
4
Filtering Issues
3
Limited Analysis
2
View All Pros and Cons
Crazy Egg features and usability ratings that predict user satisfaction
8.1
Data Quantification
Average: 8.6
8.8
Monitoring
Average: 8.8
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.5
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Crazy Egg
Year Founded
2006
HQ Location
La Mirada, CA
Twitter
@CrazyEgg
43,521 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Smartlook
(873)4.6 out of 5
14th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Smartlook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    User Interface
    3
    Analytics
    2
    Customization
    2
    Cons
    Frustration
    2
    Cluttered Interface
    1
    Complex Features
    1
    Dashboard Issues
    1
    Data Retention
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smartlook features and usability ratings that predict user satisfaction
    8.5
    Data Quantification
    Average: 8.6
    9.0
    Monitoring
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,443 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
Smartlook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
User Interface
3
Analytics
2
Customization
2
Cons
Frustration
2
Cluttered Interface
1
Complex Features
1
Dashboard Issues
1
Data Retention
1
View All Pros and Cons
Smartlook features and usability ratings that predict user satisfaction
8.5
Data Quantification
Average: 8.6
9.0
Monitoring
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,443 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO
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