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Best Heatmap Tools for Medium-Sized Businesses

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Heatmap Tools category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Heatmap Tools to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Heatmap Tools category.

In addition to qualifying for inclusion in the Heatmap Tools category, to qualify for inclusion in the Medium-Sized Business Heatmap Tools category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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19 Listings in Heatmap Tools Available
(1,045)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Heatmap Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fullstory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    34
    Ease of Use
    33
    Insights
    26
    Helpful
    24
    Session Replay
    21
    Cons
    Learning Curve
    18
    Limitations
    13
    Expensive
    10
    Difficulty
    9
    Steep Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fullstory features and usability ratings that predict user satisfaction
    8.1
    Data Quantification
    Average: 8.6
    8.7
    Monitoring
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,917 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    563 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 38% Small-Business
Fullstory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
34
Ease of Use
33
Insights
26
Helpful
24
Session Replay
21
Cons
Learning Curve
18
Limitations
13
Expensive
10
Difficulty
9
Steep Learning Curve
9
Fullstory features and usability ratings that predict user satisfaction
8.1
Data Quantification
Average: 8.6
8.7
Monitoring
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,917 Twitter followers
LinkedIn® Page
www.linkedin.com
563 employees on LinkedIn®
(2,295)4.6 out of 5
4th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    394
    Ease of Use
    307
    User Insights
    213
    User Behavior Tracking
    205
    Insights
    203
    Cons
    Session Management
    151
    Expensive
    81
    Filtering Issues
    79
    Missing Features
    79
    Search Difficulty
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRocket features and usability ratings that predict user satisfaction
    7.9
    Data Quantification
    Average: 8.6
    8.9
    Monitoring
    Average: 8.8
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    14,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    503 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 29% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
394
Ease of Use
307
User Insights
213
User Behavior Tracking
205
Insights
203
Cons
Session Management
151
Expensive
81
Filtering Issues
79
Missing Features
79
Search Difficulty
70
LogRocket features and usability ratings that predict user satisfaction
7.9
Data Quantification
Average: 8.6
8.9
Monitoring
Average: 8.8
9.1
Has the product been a good partner in doing business?
Average: 9.2
8.3
Webpage Element Analysis
Average: 8.8
Seller Details
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
14,873 Twitter followers
LinkedIn® Page
www.linkedin.com
503 employees on LinkedIn®
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(509)4.7 out of 5
Optimized for quick response
13th Easiest To Use in Heatmap Tools software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands

    Users
    • Digital Analyst
    • Digital Experience Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 47% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    29
    Analytics
    22
    Ease of Use
    22
    Customer Understanding
    17
    Helpful
    15
    Cons
    Improvements Needed
    10
    Missing Features
    9
    Complex Features
    8
    Data Inaccuracy
    6
    Learning Curve
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Contentsquare features and usability ratings that predict user satisfaction
    8.9
    Data Quantification
    Average: 8.6
    8.8
    Monitoring
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.2
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,589 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,742 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands

Users
  • Digital Analyst
  • Digital Experience Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 47% Enterprise
  • 30% Mid-Market
Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
29
Analytics
22
Ease of Use
22
Customer Understanding
17
Helpful
15
Cons
Improvements Needed
10
Missing Features
9
Complex Features
8
Data Inaccuracy
6
Learning Curve
6
Contentsquare features and usability ratings that predict user satisfaction
8.9
Data Quantification
Average: 8.6
8.8
Monitoring
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.2
Webpage Element Analysis
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,589 Twitter followers
LinkedIn® Page
www.linkedin.com
1,742 employees on LinkedIn®
(334)4.3 out of 5
11th Easiest To Use in Heatmap Tools software
View top Consulting Services for Hotjar
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Digital Marketing Specialist
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hotjar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    11
    Heatmaps
    10
    Helpful
    10
    Session Replay
    9
    Cons
    Recording Issues
    4
    Difficult Filtering
    3
    Expensive
    3
    Filtering Issues
    3
    Inadequate Filtering
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hotjar features and usability ratings that predict user satisfaction
    8.1
    Data Quantification
    Average: 8.6
    8.7
    Monitoring
    Average: 8.8
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,589 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,742 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Digital Marketing Specialist
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 51% Small-Business
  • 37% Mid-Market
Hotjar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
11
Heatmaps
10
Helpful
10
Session Replay
9
Cons
Recording Issues
4
Difficult Filtering
3
Expensive
3
Filtering Issues
3
Inadequate Filtering
3
Hotjar features and usability ratings that predict user satisfaction
8.1
Data Quantification
Average: 8.6
8.7
Monitoring
Average: 8.8
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.9
Webpage Element Analysis
Average: 8.8
Seller Details
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,589 Twitter followers
LinkedIn® Page
www.linkedin.com
1,742 employees on LinkedIn®
(43)4.8 out of 5
2nd Easiest To Use in Heatmap Tools software
View top Consulting Services for Heatmap
Save to My Lists
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heatmap is the premier on-site behavioral analytics platform for ecommerce. It uniquely links user behavior to revenue, showing brands exactly where they're losing or making money and how to optimize

    Users
    No information available
    Industries
    • Food & Beverages
    • Marketing and Advertising
    Market Segment
    • 67% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heatmap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Heatmaps
    30
    Ease of Use
    23
    Customer Support
    14
    Recording
    13
    Easy Setup
    12
    Cons
    Filtering Issues
    5
    Limited Reporting
    5
    Dashboard Issues
    4
    Export Limitations
    4
    Limited Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heatmap features and usability ratings that predict user satisfaction
    9.3
    Data Quantification
    Average: 8.6
    9.3
    Monitoring
    Average: 8.8
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.3
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    HeatMap
    Year Founded
    2023
    HQ Location
    New York City, US
    Twitter
    @heatmapme
    863 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heatmap is the premier on-site behavioral analytics platform for ecommerce. It uniquely links user behavior to revenue, showing brands exactly where they're losing or making money and how to optimize

Users
No information available
Industries
  • Food & Beverages
  • Marketing and Advertising
Market Segment
  • 67% Small-Business
  • 28% Mid-Market
Heatmap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Heatmaps
30
Ease of Use
23
Customer Support
14
Recording
13
Easy Setup
12
Cons
Filtering Issues
5
Limited Reporting
5
Dashboard Issues
4
Export Limitations
4
Limited Features
4
Heatmap features and usability ratings that predict user satisfaction
9.3
Data Quantification
Average: 8.6
9.3
Monitoring
Average: 8.8
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.3
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
HeatMap
Year Founded
2023
HQ Location
New York City, US
Twitter
@heatmapme
863 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
(689)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mouseflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Insights
    38
    Heatmaps
    29
    Session Replay
    27
    Easy Setup
    26
    Cons
    Missing Features
    18
    Limitations
    14
    Expensive
    12
    Session Management
    11
    Data Inaccuracy
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mouseflow features and usability ratings that predict user satisfaction
    8.2
    Data Quantification
    Average: 8.6
    8.7
    Monitoring
    Average: 8.8
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mouseflow
    Company Website
    Year Founded
    2010
    HQ Location
    Copenhagen, Denmark
    Twitter
    @mouseflow
    1,754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Mouseflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Insights
38
Heatmaps
29
Session Replay
27
Easy Setup
26
Cons
Missing Features
18
Limitations
14
Expensive
12
Session Management
11
Data Inaccuracy
10
Mouseflow features and usability ratings that predict user satisfaction
8.2
Data Quantification
Average: 8.6
8.7
Monitoring
Average: 8.8
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.4
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Mouseflow
Company Website
Year Founded
2010
HQ Location
Copenhagen, Denmark
Twitter
@mouseflow
1,754 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
(50)4.5 out of 5
7th Easiest To Use in Heatmap Tools software
View top Consulting Services for Microsoft Clarity
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and power

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Clarity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Recording
    6
    Ease of Use
    5
    Insights
    5
    Session Recordings
    5
    User Behavior Tracking
    4
    Cons
    Filtering Issues
    3
    Recording Issues
    2
    UX Issues
    2
    Customization Difficulty
    1
    Delays
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Clarity features and usability ratings that predict user satisfaction
    7.8
    Data Quantification
    Average: 8.6
    8.6
    Monitoring
    Average: 8.8
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,087,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and power

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 24% Mid-Market
Microsoft Clarity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Recording
6
Ease of Use
5
Insights
5
Session Recordings
5
User Behavior Tracking
4
Cons
Filtering Issues
3
Recording Issues
2
UX Issues
2
Customization Difficulty
1
Delays
1
Microsoft Clarity features and usability ratings that predict user satisfaction
7.8
Data Quantification
Average: 8.6
8.6
Monitoring
Average: 8.8
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.2
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,087,692 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
(804)4.9 out of 5
Optimized for quick response
1st Easiest To Use in Heatmap Tools software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their

    Users
    • Digital Analyst
    • Product Owner
    Industries
    • Financial Services
    • Insurance
    Market Segment
    • 77% Enterprise
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Glassbox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    210
    Session Replay
    190
    Insights
    174
    Helpful
    132
    Customer Understanding
    122
    Cons
    Session Issues
    70
    Not Intuitive
    65
    Session Management
    62
    Learning Curve
    61
    Missing Features
    54
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Glassbox features and usability ratings that predict user satisfaction
    9.9
    Data Quantification
    Average: 8.6
    9.9
    Monitoring
    Average: 8.8
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    9.9
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Glassbox
    Company Website
    Year Founded
    2010
    HQ Location
    London
    Twitter
    @GlassboxDigital
    1,827 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their

Users
  • Digital Analyst
  • Product Owner
Industries
  • Financial Services
  • Insurance
Market Segment
  • 77% Enterprise
  • 18% Mid-Market
Glassbox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
210
Session Replay
190
Insights
174
Helpful
132
Customer Understanding
122
Cons
Session Issues
70
Not Intuitive
65
Session Management
62
Learning Curve
61
Missing Features
54
Glassbox features and usability ratings that predict user satisfaction
9.9
Data Quantification
Average: 8.6
9.9
Monitoring
Average: 8.8
9.9
Has the product been a good partner in doing business?
Average: 9.2
9.9
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Glassbox
Company Website
Year Founded
2010
HQ Location
London
Twitter
@GlassboxDigital
1,827 Twitter followers
LinkedIn® Page
www.linkedin.com
268 employees on LinkedIn®
Entry Level Price:$29.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types o

    Users
    • Digital Marketing Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Crazy Egg Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Heatmaps
    8
    Easy Setup
    7
    Customer Support
    6
    Insights
    6
    Cons
    Limitations
    4
    Limited Features
    4
    Missing Features
    4
    Filtering Issues
    3
    Limited Analysis
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Crazy Egg features and usability ratings that predict user satisfaction
    8.1
    Data Quantification
    Average: 8.6
    8.8
    Monitoring
    Average: 8.8
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Crazy Egg
    Year Founded
    2006
    HQ Location
    La Mirada, CA
    Twitter
    @CrazyEgg
    43,521 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types o

Users
  • Digital Marketing Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
Crazy Egg Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Heatmaps
8
Easy Setup
7
Customer Support
6
Insights
6
Cons
Limitations
4
Limited Features
4
Missing Features
4
Filtering Issues
3
Limited Analysis
2
Crazy Egg features and usability ratings that predict user satisfaction
8.1
Data Quantification
Average: 8.6
8.8
Monitoring
Average: 8.8
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.5
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Crazy Egg
Year Founded
2006
HQ Location
La Mirada, CA
Twitter
@CrazyEgg
43,521 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
(344)4.6 out of 5
3rd Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 83% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucky Orange Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    52
    Ease of Use
    48
    Session Replay
    42
    Heatmaps
    37
    User Behavior Tracking
    36
    Cons
    Recording Issues
    20
    Expensive
    15
    Plan Limitations
    13
    Learning Curve
    12
    Steep Learning Curve
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucky Orange features and usability ratings that predict user satisfaction
    8.1
    Data Quantification
    Average: 8.6
    8.9
    Monitoring
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Overland Park, KS
    Twitter
    @luckyorange
    10,672 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 83% Small-Business
  • 12% Mid-Market
Lucky Orange Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
52
Ease of Use
48
Session Replay
42
Heatmaps
37
User Behavior Tracking
36
Cons
Recording Issues
20
Expensive
15
Plan Limitations
13
Learning Curve
12
Steep Learning Curve
11
Lucky Orange features and usability ratings that predict user satisfaction
8.1
Data Quantification
Average: 8.6
8.9
Monitoring
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.5
Webpage Element Analysis
Average: 8.8
Seller Details
Company Website
Year Founded
2012
HQ Location
Overland Park, KS
Twitter
@luckyorange
10,672 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all?

    Users
    No information available
    Industries
    • Insurance
    • Telecommunications
    Market Segment
    • 50% Enterprise
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Medallia Digital Experience Analytics (DXA) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    1
    Communication
    1
    Ease of Use
    1
    Feature Variety
    1
    Filtering Options
    1
    Cons
    Capture Issues
    1
    Complex Configuration
    1
    Complex Features
    1
    Complexity
    1
    Complex Querying
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Medallia Digital Experience Analytics (DXA) features and usability ratings that predict user satisfaction
    7.4
    Data Quantification
    Average: 8.6
    8.3
    Monitoring
    Average: 8.8
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    7.6
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Medallia
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Medallia
    12,279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,978 employees on LinkedIn®
    Phone
    650-321-3000
Product Description
How are these determined?Information
This description is provided by the seller.

Digital leaders rely on feedback as the lifeblood of their experience program. But what happens when customers leave confusing, inactionable feedback? Or when customers don’t leave feedback at all?

Users
No information available
Industries
  • Insurance
  • Telecommunications
Market Segment
  • 50% Enterprise
  • 36% Mid-Market
Medallia Digital Experience Analytics (DXA) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
1
Communication
1
Ease of Use
1
Feature Variety
1
Filtering Options
1
Cons
Capture Issues
1
Complex Configuration
1
Complex Features
1
Complexity
1
Complex Querying
1
Medallia Digital Experience Analytics (DXA) features and usability ratings that predict user satisfaction
7.4
Data Quantification
Average: 8.6
8.3
Monitoring
Average: 8.8
9.5
Has the product been a good partner in doing business?
Average: 9.2
7.6
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Medallia
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,279 Twitter followers
LinkedIn® Page
www.linkedin.com
1,978 employees on LinkedIn®
Phone
650-321-3000
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam

    Users
    • CEO
    • Product Manager
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • UXCam Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Session Replay
    8
    Error Tracking
    6
    User Behavior Tracking
    6
    Ease of Use
    5
    Cons
    Dashboard Issues
    3
    Search Difficulty
    3
    Cluttered Interface
    2
    Data Overload
    2
    Filtering Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UXCam features and usability ratings that predict user satisfaction
    8.6
    Data Quantification
    Average: 8.6
    8.6
    Monitoring
    Average: 8.8
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.0
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    UXCam
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @uxcam
    2,160 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam

Users
  • CEO
  • Product Manager
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 29% Mid-Market
UXCam Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Session Replay
8
Error Tracking
6
User Behavior Tracking
6
Ease of Use
5
Cons
Dashboard Issues
3
Search Difficulty
3
Cluttered Interface
2
Data Overload
2
Filtering Issues
2
UXCam features and usability ratings that predict user satisfaction
8.6
Data Quantification
Average: 8.6
8.6
Monitoring
Average: 8.8
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.0
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
UXCam
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@uxcam
2,160 Twitter followers
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
(61)4.2 out of 5
15th Easiest To Use in Heatmap Tools software
View top Consulting Services for VWO Insights - Web
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Entry Level Price:Starting at $139.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in you

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Internet
    Market Segment
    • 52% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • VWO Insights - Web Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Features
    2
    AI Integration
    1
    Analytics
    1
    Automation
    1
    Cons
    Limited Features
    2
    Complexity Issues
    1
    Customization Difficulty
    1
    Expensive
    1
    Filtering Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • VWO Insights - Web features and usability ratings that predict user satisfaction
    7.5
    Data Quantification
    Average: 8.6
    7.6
    Monitoring
    Average: 8.8
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    New Delhi
    Twitter
    @wingify
    7,373 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    468 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in you

Users
No information available
Industries
  • Marketing and Advertising
  • Internet
Market Segment
  • 52% Mid-Market
  • 33% Small-Business
VWO Insights - Web Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Features
2
AI Integration
1
Analytics
1
Automation
1
Cons
Limited Features
2
Complexity Issues
1
Customization Difficulty
1
Expensive
1
Filtering Issues
1
VWO Insights - Web features and usability ratings that predict user satisfaction
7.5
Data Quantification
Average: 8.6
7.6
Monitoring
Average: 8.8
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.3
Webpage Element Analysis
Average: 8.8
Seller Details
Year Founded
2010
HQ Location
New Delhi
Twitter
@wingify
7,373 Twitter followers
LinkedIn® Page
www.linkedin.com
468 employees on LinkedIn®
(514)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instapage is a complete growth marketing platform with the #1-rated builder for PPC, SEO, demand generation, A/B testing, personalization, and email automation. Convert visitors into customers, engage

    Users
    • Digital Marketing Manager
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 28% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Instapage is a tool designed to create and optimize landing pages for marketing purposes.
    • Reviewers like the user-friendly interface, mobile optimization, easy customization, extensive library of blocks, A/B testing, analytics, reporting, heatmaps, and the ability to manage many pages in a clear way.
    • Reviewers mentioned limitations such as the lack of a mobile-first approach in the editor, high pricing, non-intuitive controls, missing features, and difficulties in creating complex designs.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Instapage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Landing Pages
    12
    Easy Creation
    10
    Intuitive
    10
    Easy Setup
    7
    Cons
    Unintuitive Interface
    5
    Missing Features
    4
    Expensive
    3
    Limited Customization
    3
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Instapage features and usability ratings that predict user satisfaction
    7.6
    Data Quantification
    Average: 8.6
    7.9
    Monitoring
    Average: 8.8
    8.5
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    airSlate
    Company Website
    Year Founded
    2006
    HQ Location
    Brookline, Massachusetts
    Twitter
    @airSlate
    1,253 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    816 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instapage is a complete growth marketing platform with the #1-rated builder for PPC, SEO, demand generation, A/B testing, personalization, and email automation. Convert visitors into customers, engage

Users
  • Digital Marketing Manager
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 64% Small-Business
  • 28% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Instapage is a tool designed to create and optimize landing pages for marketing purposes.
  • Reviewers like the user-friendly interface, mobile optimization, easy customization, extensive library of blocks, A/B testing, analytics, reporting, heatmaps, and the ability to manage many pages in a clear way.
  • Reviewers mentioned limitations such as the lack of a mobile-first approach in the editor, high pricing, non-intuitive controls, missing features, and difficulties in creating complex designs.
Instapage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Landing Pages
12
Easy Creation
10
Intuitive
10
Easy Setup
7
Cons
Unintuitive Interface
5
Missing Features
4
Expensive
3
Limited Customization
3
Limited Features
3
Instapage features and usability ratings that predict user satisfaction
7.6
Data Quantification
Average: 8.6
7.9
Monitoring
Average: 8.8
8.5
Has the product been a good partner in doing business?
Average: 9.2
7.9
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
airSlate
Company Website
Year Founded
2006
HQ Location
Brookline, Massachusetts
Twitter
@airSlate
1,253 Twitter followers
LinkedIn® Page
www.linkedin.com
816 employees on LinkedIn®
(873)4.6 out of 5
14th Easiest To Use in Heatmap Tools software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Smartlook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    User Interface
    3
    Analytics
    2
    Customization
    2
    Cons
    Frustration
    2
    Cluttered Interface
    1
    Complex Features
    1
    Dashboard Issues
    1
    Data Retention
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Smartlook features and usability ratings that predict user satisfaction
    8.5
    Data Quantification
    Average: 8.6
    9.0
    Monitoring
    Average: 8.8
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Webpage Element Analysis
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,443 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
Smartlook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
User Interface
3
Analytics
2
Customization
2
Cons
Frustration
2
Cluttered Interface
1
Complex Features
1
Dashboard Issues
1
Data Retention
1
Smartlook features and usability ratings that predict user satisfaction
8.5
Data Quantification
Average: 8.6
9.0
Monitoring
Average: 8.8
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.7
Webpage Element Analysis
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,443 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO