Having used Silktide across multiple organisations, I have found it to be an indispensable asset for any digital team. What I like best is how it transforms accessibility from a guessing game into an actionable roadmap; it provides a clear score and tells you exactly what to fix and how to fix it. Beyond UX, the technical SEO insights, such as meta description length and keyword focus, are spot on. It performs a comprehensive audit in minutes that would take a human a week to complete manually, ensuring the data is always fresh and relevant. I especially value the competitive benchmarking, which pushes us to aim higher than our peers. Whether it is catching broken links in PDFs, refining grammar, or monitoring reading levels, Silktide offers the 'quick wins' needed to improve a site on the spot. Silktide has become a core part of my business-as-usual tasks. The addition of heatmaps has been a revelation, as it allows me to understand exactly how users are navigating the site, which information needs to be more prominent, and what pain points they are experiencing. This data is vital for making the experience better for them. Furthermore, the support is excellent. I have used the chatbot system previously, and the help and answers from the Silktide team are always quick and provide a clear explanation as to what went wrong. It is a powerful, all-in-one inventory and quality control tool regardless of your sector.

I use Silktide for my enterprise to ensure that hundreds of websites are accessible. It allows us to automate accessibility scanning and reporting, making it possible for users across our organization to see reports and address usability and accessibility concerns. This leads to a significantly improved user experience for our site users. I really like its ease of use, and the informative charts, reports, and metrics that it provides. I'm particularly focused on the accessibility reports, which help us comply with WCAG A and AA standards. The tool allows us to see issues clearly and provides a lot of details, making it easy to correct any problems that are identified. I can easily navigate to the Accessibility section and find the pages with the lowest scores at the top, view the issues along with explanations of the problems, and get instructions on how to fix them. I can also send a direct link to the report, which is viewable by users who don't even need to log into Silktide. Setting up Silktide was very easy, surprisingly easy, and about 200 people at my company use it.

We’ve been using Silktide for several years now, and it has become a tool we truly value in our day-to-day work with our website. The platform provides a great overview of accessibility, SEO, and overall website quality, making it much easier to work systematically with ongoing improvements.