DialMyCalls Pricing Overview

It is very easy to send out SMS to remind our trades of scheduled appointments. The price of this app is great for the service it provides! It's not hard to use the app on a computer. We use it daily. Their customer support is great and they reached out to us many times to make sure we used the app smoothly. Review collected by and hosted on G2.com.

I wish it was easier to see the text messages on the dashboard. Review collected by and hosted on G2.com.

I appreciated that DialMyCalls made it so that I could automate a message out without having to manually do it individually. I also appreciate that you could upload spreadsheets and not have to manually put in numbers one by one. Automating the process made it a lot easier for me. Another aspect I liked was that you could upload a different audio message for voicemails, instead of just if they answered the call. I thought that was pretty cool. Review collected by and hosted on G2.com.

There are several issues I faced with DialMyCalls. First, the pricing was unclear. I thought one credit was needed for unlimited time, but it actually took three credits to send a voicemail, costing more than I budgeted. Second, the upload feature for spreadsheets wasn't as easy as expected. I had to spend a lot of time reformatting my spreadsheets since it wouldn't recognize multiple phone number columns. Third, the audio quality diminished once the message was uploaded, which was disappointing for distributing musical content. Also, the platform behaved inconsistently during test calls, sometimes not leaving voicemails or calling at all, which caused anxiety about the actual broadcast. While their customer support was helpful and provided extra credits, the issues with trusting the delivery reports were frustrating. Plus, I found the lack of international capabilities limiting. Review collected by and hosted on G2.com.