ReGroup made everything very easy for us from the start with great direction from our Account Manager Matheus. We were able to get things going very quickly for our company of around 250+ employees - and were able to use SCIM import from Microsoft to keep our contact lists updtaed easily for employees. Even though we were primarily focused on sending emergency SMS and emails, ReGroup has many other options such as sending an actual text to voice phone call, sending directly to a Microsoft Teams Channel, or even posting something on social media which is a feature that we might use in the future. They also have an optional desktop notifications option as well. Customer Support with our Support Rep and also with Development when there was a short technical issue related to Single Sign-On was a good response - and they were able to solve the problem quickly for us. Implementation was very smooth with Matheus and we had no issues on that side. Even our Sales Rep Owen was great initially in the pre-purchase process in getting us tested on the system to make sure it met our needs. Review collected by and hosted on G2.com.
The only downside I can think of maybe is cost - however any system you choose (and we looked at 3-4 systems) is going to cost you - and pricing is generally based on a per employee / total employees type basis. However, we liked the fact that ReGroup had their annual messaging package built into the annual licensing cost of the system (which does have a large annual cap of SMS / voice messages which are the only thing that count as a cost/credit) - and options to purchase large bulk packages if needed. The only way I can see anyone hitting this limit is if they're spamming their employees/students daily with many text messages. We appreciate the large variety of options that are included with ReGroup. Review collected by and hosted on G2.com.
Thank you for your detailed review! We are thrilled to hear that you found Regroup Mass Notification easy to use and that Matheus provided excellent support throughout the process. We appreciate your feedback on the various features we offer, including the SCIM import from Microsoft and the different notification options available.
We are delighted that Regroup has been beneficial for your company in streamlining emergency messaging and providing various notification options. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing Regroup!
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
