
It was easy to set up and integrate into our MS environment. Review collected by and hosted on G2.com.
In April 2026, we received a pricing increase notice after the contract renewal cancellation window had already passed. This timing limited our ability to evaluate alternative vendors before renewal.
When we contacted RedFlag, we were informed that our account had already renewed under the new term despite not having prior visibility into the updated pricing.
For organizations—especially nonprofits with tight budgets—I recommend carefully reviewing renewal clauses and confirming how and when pricing changes are communicated before signing. Review collected by and hosted on G2.com.
Thank you for sharing your feedback. We’re glad to hear that RedFlag was easy to set up and integrate with your Microsoft environment.
We’re sorry to hear that the timing of the pricing communication created frustration, particularly given the budget considerations many nonprofit organizations have to manage. We understand how important advance visibility into renewal pricing is when evaluating budgets and alternatives. We take feedback like this seriously and are reviewing how we communicate pricing changes and renewal timelines to make sure customers have the clarity they need to plan ahead.
We also appreciate your feedback on the value RedFlag provides for emergency communications. Our goal is to make critical communication easier and more reliable for organizations, and we’re continuing to invest in the product and customer experience to deliver on that.
Thank you again for taking the time to share your experience.