It's still easy to use and add people to groups.

I love the customer interface interaction with my agent.

I really enjoy how user friendly the program is. It's simple to import contacts and send out messages with easy. It's very useful how you can group contacts together. I love how once a message has been sent the system shows you how many contacts were successful and failed to let you know the percentage of people actually receiving the message. Also love how you can create templates to cut down on having to write out a new message everytime. Customer service is super helpful and resolve any issue in no time! My company frequently uses the system to send out message from our computers or phone. It's perfect to keep everyone on notice for any RED FLAGS!