# Best Emergency Notification Software for Small Business *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)* Products classified in the overall Emergency Notification category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Emergency Notification to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Emergency Notification category. In addition to qualifying for inclusion in the Emergency Notification Software category, to qualify for inclusion in the Small Business Emergency Notification Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Category Overview **Total Products under this Category:** 125 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 5,000+ Authentic Reviews - 125+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Noggin Noggin is an industry-leader in safety, security, and critical event management technology with its next-generation, software platform. The award-winning Noggin platform provides an all-hazards approach to incident management, housing all of the tools needed to help make informed decisions and respond effectively to any incident, large or small. The Noggin platform includes solutions for: business continuity, crisis management, work safety, emergency management, and operational security. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=258&secure%5Bdisplayable_resource_id%5D=1408&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1006087&secure%5Bplacement_resource_ids%5D%5B%5D=1408&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=70543&secure%5Bresource_id%5D=258&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femergency-notification%2Fsmall-business&secure%5Btoken%5D=11b8abde8179e3391177fd948c2114703c871840cc9d8a9dd50263fe617f3a44&secure%5Burl%5D=https%3A%2F%2Fwww.noggin.io&secure%5Burl_type%5D=company_website) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) Every day, critical events impact people, productivity and revenue by causing production slowdowns, threatening life safety, delaying responses to time-sensitive issues, and much more. Organizations need to be prepared to deal with these events in a high velocity way with both speed and direction. Everbridge delivers a business resilience advantage with Everbridge 360 (Critical Event Management), protecting organizations from the impact of critical events. By combining purpose-built AI, decision-ready risk intelligence, and full lifecycle automation, only Everbridge helps organizations know earlier, respond faster, and improve continuously amidst the increasing frequency and volume of critical events. The leading organizations rely on Everbridge to keep their people safe and organizations running. - Secure, reliable & scalable platform trusted by 6,500+ customers - Send consistent and error-free messages quickly - Communicate and respond more quickly to disruptive events - Automate and tailor response activities to meet your needs Companies Trust Everbridge to Deliver High Availability, Scalability, Resiliency, and Security: 9 of the 10 Top U.S. Investment Banks 6 of the 10 Largest Global Automakers 4 of the 4 Largest Global Consulting Firms 8 of the 9 Largest Health Systems 8 of the 10 Largest U.S. Cities 47 of the 50 Busiest North American Airports **Average Rating:** 4.5/5.0 **Total Reviews:** 330 **User Satisfaction Scores:** - **Ease of Use:** 8.8/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.3/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Everbridge](https://www.g2.com/sellers/everbridge) - **Company Website:** https://www.everbridge.com - **Year Founded:** 2002 - **HQ Location:** Vienna, VA - **Twitter:** @Everbridge (4,777 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/33883 (1,580 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Business Continuity Analyst - **Top Industries:** Financial Services, Hospital & Health Care - **Company Size:** 41% Enterprise, 29% Small-Business #### Pros & Cons **Pros:** - Ease of Use (111 reviews) - Alerts Management (61 reviews) - Features (57 reviews) - Communication (51 reviews) - Notifications (50 reviews) **Cons:** - Limitations (38 reviews) - Inefficiency (31 reviews) - Complexity (19 reviews) - Limited Functionality (19 reviews) - Integration Issues (18 reviews) ### 2. [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes. **Average Rating:** 4.7/5.0 **Total Reviews:** 953 **User Satisfaction Scores:** - **Ease of Use:** 9.4/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [OnTimeTelecom](https://www.g2.com/sellers/ontimetelecom) - **Company Website:** https://www.dialmycalls.com/ - **Year Founded:** 2007 - **HQ Location:** Jupiter, FL - **Twitter:** @DialMyCalls (5,254 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1115397/ (13 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Pastor, Owner - **Top Industries:** Religious Institutions, Non-Profit Organization Management - **Company Size:** 57% Small-Business, 36% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (141 reviews) - Customer Support (72 reviews) - Easy Setup (60 reviews) - Simple (59 reviews) - Affordable (47 reviews) **Cons:** - Messaging Issues (19 reviews) - Learning Curve (17 reviews) - Expensive (16 reviews) - Complex Interface (13 reviews) - Notification Issues (13 reviews) ### 3. [RAVE Alert](https://www.g2.com/products/rave-alert/reviews) Rave Alert: Quick, Reliable, and Comprehensive Mass Notifications at Your Fingertips At the heart of the Rave Platform and interconnected with the expansive Motorola Solutions safety ecosystem, Rave Alert stands out as a FedRAMP-authorized leader in mass notification systems. Tailored for governments, organizations, institutions, and schools, it ensures rapid, reliable messaging across multiple channels—be it text, email, desktop, voice, IPAWS-OPEN, WebEOC, public address systems, social media, digital signage, or the Smart911 app. Ease of use is paramount: administrators are fully equipped within two hours, while those with limited access get on board in mere minutes. When every second matters, Rave Alert's intuitive interface lets you swiftly send thousands of notifications—from daily communications to emergency alerts—with just three clicks. Furthermore, it proudly holds certification from the U.S. Department of Homeland Security's SAFETY Act, attesting to its robust and dependable infrastructure. **Average Rating:** 4.5/5.0 **Total Reviews:** 70 **User Satisfaction Scores:** - **Ease of Use:** 8.8/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Rave Mobile Safety](https://www.g2.com/sellers/rave-mobile-safety) - **Year Founded:** 2004 - **HQ Location:** Framingham, MA - **LinkedIn® Page:** https://www.linkedin.com/company/165665/ (97 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Higher Education, Public Safety - **Company Size:** 38% Enterprise, 38% Mid-Market ### 4. [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) Text-Em-All is a purpose-driven SMS marketing, mass texting, and automated calling service designed to help organizations communicate effectively with large groups of contacts. This platform serves a diverse range of users, including schools, non-profits, businesses, and community organizations, enabling them to reach their audiences swiftly and efficiently. By providing a streamlined communication solution, Text-Em-All addresses the need for timely and effective messaging in various contexts. The service is particularly valuable for organizations that require rapid dissemination of important information, such as emergency alerts, event notifications, or updates on critical changes. For instance, schools can utilize Text-Em-All to keep parents informed about school closures or safety protocols, ensuring that vital information reaches families without delay. Non-profits can engage volunteers and supporters with updates on initiatives or fundraising efforts, fostering a sense of community and involvement. Businesses can also leverage the platform to communicate with employees or customers, enhancing engagement and driving growth through effective SMS marketing. The versatility of Text-Em-All makes it an essential tool for any organization looking to enhance their communication strategy. Key features of Text-Em-All include a user-friendly interface that simplifies the process of creating and sending messages, making it accessible for users with varying levels of technical expertise. The platform offers robust analytics that allow organizations to track engagement and response rates, providing valuable insights into the effectiveness of their messaging campaigns. Additionally, Text-Em-All supports various messaging formats, including text and voice, offering flexibility in how information is shared. This adaptability ensures that organizations can tailor their communication to best suit their audience's preferences. What sets Text-Em-All apart in the mass messaging category is not only its functionality but also its strong organizational culture. The company prioritizes compassion, authenticity, and shared excellence, creating a positive work environment that reflects in its customer interactions. By refraining from delivering spam or political messages, Text-Em-All emphasizes a commitment to community well-being, ensuring that the focus remains on delivering value to users and their audiences. This dedication to being a joy to do business with enhances the overall user experience, making it easier for organizations to adopt and integrate the service into their communication practices. In a fast-paced communication landscape, Text-Em-All fosters a sense of trust and reliability by placing people above profit and greatness over growth. This approach not only enhances the effectiveness of communication efforts but also builds lasting relationships between organizations and their audiences. **Average Rating:** 4.8/5.0 **Total Reviews:** 815 **User Satisfaction Scores:** - **Ease of Use:** 9.5/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Quality of Support:** 9.5/10 (Category avg: 8.9/10) - **Ease of Admin:** 9.6/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Text-Em-All](https://www.g2.com/sellers/text-em-all) - **Company Website:** https://www.text-em-all.com/mass-texting-service - **Year Founded:** 2005 - **HQ Location:** Frisco, TX - **Twitter:** @TextEmAll (1,443 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/236007/ (62 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Pastor - **Top Industries:** Religious Institutions, Non-Profit Organization Management - **Company Size:** 47% Small-Business, 43% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (53 reviews) - Text Messaging (38 reviews) - Communication (27 reviews) - Simple (26 reviews) - Easy Setup (24 reviews) **Cons:** - Expensive (19 reviews) - Messaging Issues (15 reviews) - Limited Texting Features (11 reviews) - Pricing Issues (11 reviews) - Character Limitation (9 reviews) ### 5. [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) Regroup is a cloud-based mass communication system designed to facilitate effective communication for organizations, ensuring that individuals remain safe and informed during both emergencies and everyday situations. This platform allows users to send messages to a wide audience quickly and efficiently, utilizing various channels such as mobile devices, landlines, social media, email, websites and a wide variety of other systems. With its robust features, Regroup Mass Notification serves as a vital tool for organizations looking to enhance their communication strategies. The target audience for Regroup includes a diverse range of organizations, such as educational institutions, government agencies, healthcare facilities, and corporate entities. Each of these sectors faces unique challenges when it comes to disseminating information rapidly and effectively. For instance, schools may need to alert students and parents about weather-related closures, while healthcare facilities might require immediate communication during a crisis. The platform’s versatility allows it to cater to these varying needs, making it an essential resource for any organization that prioritizes safety and effective communication. Key features of Regroup include two-click messaging, which streamlines the process of sending alerts and updates. This feature is particularly beneficial during emergencies when time is of the essence. Additionally, the platform supports multi-channel communication, ensuring that messages reach recipients through their preferred methods. This flexibility not only enhances the likelihood of message delivery but also allows organizations to tailor their communication strategies to suit their audience's preferences. Moreover, Regroup Mass Notification emphasizes operational resilience and risk mitigation. By providing organizations with the tools to communicate effectively, they can respond to crises more efficiently and maintain continuity in their operations. The platform’s user-friendly interface and comprehensive reporting capabilities further empower organizations to analyze their communication efforts and improve their strategies over time. As a result, Regroup stands out in the mass communication category by combining ease of use with powerful features that address the critical need for timely and effective communication in an unpredictable world. **Average Rating:** 4.7/5.0 **Total Reviews:** 91 **User Satisfaction Scores:** - **Ease of Use:** 8.7/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Regroup Mass Notification](https://www.g2.com/sellers/regroup-mass-notification) - **Company Website:** https://www.regroup.com - **Year Founded:** 2012 - **HQ Location:** Dallas, Texas - **Twitter:** @RegroupAlerts (524 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/regroup-com/ (101 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Higher Education, Government Administration - **Company Size:** 59% Mid-Market, 22% Enterprise #### Pros & Cons **Pros:** - Ease of Use (16 reviews) - Customer Support (12 reviews) - Helpful (8 reviews) - Implementation Ease (8 reviews) - Emergency Services (6 reviews) **Cons:** - Complexity (2 reviews) - Expensive (2 reviews) - Incomplete Information (2 reviews) - Inefficiency (2 reviews) - Limited Features (2 reviews) ### 6. [AlertMedia](https://www.g2.com/products/alertmedia/reviews) All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity. **Average Rating:** 4.7/5.0 **Total Reviews:** 519 **User Satisfaction Scores:** - **Ease of Use:** 9.5/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Quality of Support:** 9.6/10 (Category avg: 8.9/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Alert Media](https://www.g2.com/sellers/alert-media) - **Company Website:** https://www.alertmedia.com - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @alertmedia (4,881 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3582832/ (488 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager - **Top Industries:** Hospital & Health Care, Banking - **Company Size:** 58% Mid-Market, 36% Enterprise #### Pros & Cons **Pros:** - Ease of Use (101 reviews) - Customer Support (49 reviews) - Alerts Management (46 reviews) - Communication (41 reviews) - Notifications (31 reviews) **Cons:** - Notification Issues (16 reviews) - Inefficiency (8 reviews) - Integration Issues (8 reviews) - Limitations (8 reviews) - Limited Functionality (7 reviews) ### 7. [SIGNL4](https://www.g2.com/products/signl4-derdack/reviews) SIGNL4 stands out as the ultimate solution for mobile alerting and team mobilization in the event of a critical incident, ensuring rapid response when it matters most. SIGNL4 is designed to enhance communication and operational efficiency for organizations facing critical system failures, urgent service requests, or incidents. By bridging the gap between technical systems and the personnel responsible for addressing issues, SIGNL4 ensures that the right individuals are notified promptly, enabling a swift and effective response. This solution is particularly beneficial for industries that rely heavily on IT, IoT, and SCADA systems, as well as organizations with field workers and engineers. SIGNL4 caters to a diverse audience, including IT administrators, facility managers, and emergency response teams, all of whom require immediate notifications to manage incidents effectively. The platform's ability to integrate with over 150 verified systems means that it can seamlessly enhance existing workflows, making it a versatile tool for various operational contexts. Key features of SIGNL4 include persistent mobile push notifications, SMS, and voice calls, all of which come with acknowledgment tracking and escalation capabilities. This multi-channel alerting ensures that critical messages reach the intended recipients without delay, reducing the risk of oversight during emergencies. Additionally, integrated duty and shift scheduling allows organizations to automate the alerting process, ensuring that the appropriate personnel are notified based on their availability and role. The convenience of interfaces such as email, webhooks, and two-way connectors further enhances SIGNL4's functionality. These features facilitate the integration of mobile alerting into existing systems, allowing organizations to leverage their current infrastructure while improving incident response capabilities. By providing a comprehensive solution that combines real-time notifications with effective tracking and escalation, SIGNL4 empowers organizations to respond to critical alerts and incidents up to ten times faster than traditional methods. Overall, SIGNL4 stands out in the mobile alerting category by offering a robust and flexible platform that meets the needs of various industries. Its ability to streamline communication and enhance response times makes it an invaluable tool for organizations striving to maintain operational continuity in the face of challenges. **Average Rating:** 4.6/5.0 **Total Reviews:** 80 **User Satisfaction Scores:** - **Ease of Use:** 8.7/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Derdack](https://www.g2.com/sellers/derdack) - **Company Website:** https://www.derdack.com - **Year Founded:** 1999 - **HQ Location:** Potsdam, Germany - **Twitter:** @Derdack (10,204 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/136208/ (32 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Government Administration - **Company Size:** 37% Small-Business, 34% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (11 reviews) - Features (11 reviews) - Alerting System (9 reviews) - Alert Management (8 reviews) - Customer Support (8 reviews) **Cons:** - Integration Issues (3 reviews) - Expensive (2 reviews) - Missing Features (2 reviews) - Notification Issues (2 reviews) - Complex UI (1 reviews) ### 8. [RedFlag](https://www.g2.com/products/redflag/reviews) RedFlag is a comprehensive communication solution designed to facilitate emergency and proactive notifications for organizations of all sizes. This platform enables users to deliver critical messages in real time across various channels, including text messages, emails, voice calls, push app notifications, desktop alerts, and Microsoft Teams. By ensuring that important information reaches the right individuals promptly, RedFlag enhances organizational communication and preparedness. The target audience for RedFlag includes small businesses, large enterprises, and any organization that requires reliable communication during emergencies or routine operations. This solution is particularly beneficial for sectors such as healthcare, education, corporate environments, and public safety, where timely information dissemination can significantly impact outcomes. RedFlag is designed to address specific use cases, such as alerting employees about emergencies, coordinating responses during critical incidents, or communicating important updates during routine operations. Key features of RedFlag include multi-channel notifications, which allow users to send alerts through various platforms, ensuring that messages are received regardless of the recipient's location. The real-time alert functionality enables organizations to disseminate critical information with just one click, streamlining communication processes during emergencies. Additionally, the user-friendly interface allows for easy setup and management of notifications, minimizing the need for extensive training. Scalability is another significant advantage, as RedFlag can be customized to suit the needs of both small and large organizations, adapting as they grow. Moreover, RedFlag supports data-informed decision-making by providing real-time visibility into ongoing events. This feature allows organizations to access valuable data that can help coordinate resources effectively and make informed decisions during critical situations. By enhancing safety, improving operational efficiency, and maintaining continuity, RedFlag fosters a culture of preparedness and responsiveness, ultimately reducing the impact of unforeseen events. In essence, RedFlag serves as an all-in-one solution for organizations looking to optimize their communication strategies. With a starting price of $250 per month, it offers a cost-effective and scalable option for enhancing communication capabilities, safeguarding teams, and improving response strategies. By prioritizing timely and effective communication, RedFlag empowers organizations to navigate emergencies and routine operations with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 78 **User Satisfaction Scores:** - **Ease of Use:** 9.6/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Quality of Support:** 9.4/10 (Category avg: 8.9/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [RedFlag Alerts](https://www.g2.com/sellers/redflag-alerts) - **Company Website:** https://redflagalerts.com/ - **HQ Location:** Dallas, TX - **LinkedIn® Page:** https://www.linkedin.com/company/redflag-alerts/ (15 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Commercial Real Estate, Real Estate - **Company Size:** 62% Mid-Market, 19% Small-Business #### Pros & Cons **Pros:** - Ease of Use (9 reviews) - Notifications (7 reviews) - Effective (6 reviews) - Features (5 reviews) - Setup Ease (4 reviews) **Cons:** - Limitations (6 reviews) - Data Management (3 reviews) - Difficult Setup (3 reviews) - Contact Management (2 reviews) - Outdated Design (2 reviews) ### 9. [One Call Now](https://www.g2.com/products/one-call-now/reviews) One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives. **Average Rating:** 4.4/5.0 **Total Reviews:** 58 **User Satisfaction Scores:** - **Ease of Use:** 8.6/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [OnSolve](https://www.g2.com/sellers/onsolve) - **Year Founded:** 1998 - **HQ Location:** Alpharetta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) - **Phone:** +1 (858) 724 1200 **Reviewer Demographics:** - **Who Uses This:** Administrative Assistant - **Top Industries:** Religious Institutions, Non-Profit Organization Management - **Company Size:** 55% Mid-Market, 38% Small-Business #### Pros & Cons **Pros:** - Ease of Use (4 reviews) - Easy Communication (3 reviews) - Broadcast Communication (2 reviews) - Communication (2 reviews) - Communication Efficiency (2 reviews) **Cons:** - Call Issues (1 reviews) - Contact Management (1 reviews) - Dashboard Issues (1 reviews) - Delay Issues (1 reviews) - Insufficient Information (1 reviews) ### 10. [Omnigo](https://www.g2.com/products/omnigo/reviews) Omnigo Software is the leading provider of public safety, incident reporting, and security management solutions for law enforcement, education, healthcare, gaming, hospitality, and other enterprises, offering easy-to-use applications that provide actionable insight for making more informed decisions. Over 2,000 customers trust Omnigo's solutions to help law enforcement and security professionals secure their organization's property, protect against revenue loss, and ensure safer tomorrows. **Average Rating:** 4.2/5.0 **Total Reviews:** 57 **User Satisfaction Scores:** - **Ease of Use:** 8.5/10 (Category avg: 8.7/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10) - **Quality of Support:** 8.5/10 (Category avg: 8.9/10) - **Ease of Admin:** 8.2/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Omnigo Software](https://www.g2.com/sellers/omnigo-software-5724d962-d8c8-47d6-b3c4-ac675f7174e3) - **Company Website:** https://www.omnigo.com/ - **Year Founded:** 2017 - **HQ Location:** St. Louis, MO - **Twitter:** @OmnigoSoftware (1,111 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/omnigosoftware/ (132 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Law Enforcement, Hospital & Health Care - **Company Size:** 41% Small-Business, 32% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (1 reviews) - Platform Stability (1 reviews) - Reliability (1 reviews) **Cons:** - Limited Features (1 reviews) - Limited Functionality (1 reviews) - Outdated Design (1 reviews) - Poor Documentation (1 reviews) ## Parent Category [Office Management Software](https://www.g2.com/categories/office-management-software) ## Related Categories - [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) - [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) - [Emergency Management Software](https://www.g2.com/categories/emergency-management) --- ## Buyer Guide ### What You Should Know About Emergency Notification Software ### What is Emergency Notification Software? Emergency notification software offers mobile communication to recipients via text message or phone call. This should not be confused with [emergency management software](https://www.g2.com/categories/emergency-management), which is a system that provides internal communication capabilities for professionals in the emergency services industry. Emergency notification software is used for emergency alerts only, so recipients will never be contacted unless it is related to an emergency situation. Due to its instantaneous nature, recipients receive important emergency messages quickly, so they can respond as soon as possible. Depending on the emergency, the urgency helps recipients take action and prevent injury from prolonged exposure to the emergency at hand. In addition, many emergency notification tools allow users to send texts with audio messages and images alongside text messages, increasing the chance that the critical notification is conveyed appropriately. For example, a recipient that is blind benefits from an audio notification over a text or image notification. Key Benefits of Emergency Notification Software - Offers instant calling and messaging capabilities to recipients - Sends notifications in a variety of ways, such as image, text, and audio - Messages can be sent to large contact groups - Notifications and replies are automated and can be managed online ### Why Use Emergency Notification Software? Emergency notification software is the ideal solution for instant, mass communication for a variety of emergency situations. Typical situations vary between severe weather, building lockdown, evacuations, and other crisis and general safety alerts. The need for instant mass communication is important in emergency situations, as it spreads emergency awareness quickly, preventing harm and injury related to the emergency. There are several other reasons why emergency notification tools are worth implementing: **Two notification options —** While text messages have greater response and engagement rates, emergency notifications can also be sent in the form of a phone call. Having more than one notification option increases the chance for recipients to receive the message. **Automation —** Quickness is key when responding to emergency matters. Automation helps users send out notifications quickly without too much time spent on the curation of the notification itself. **No capacity limits —** In many cases, a large group of recipients will need to receive emergency notifications. Luckily, most tools do not have a size limit, so users can send out notifications in bulk without worrying about leaving out any recipients. ### Who Uses Emergency Notification Software? Emergency notification software is primarily used by professionals responsible for public safety workers, but other uses for the software exist as well. **Public safety —** Public safety professionals are typically responsible for a specific municipality. In the event of a localized crisis, such as a weather emergency, public safety professionals can use emergency notification software to contact those within the municipality. **Building managers —** In the event of a building crisis, building managers can contact tenants using emergency notification software to help quickly evacuate the building. **Schools —** Schools benefit from emergency notification tools to communicate to the entire school in the event of an emergency. Students, teachers, and administrators are all contacted so evacuations and awareness are communicated quickly and easily. ### Emergency Notification Software Features Emergency notification tools have several features that benefit both the user and the recipient: **Bulk notifications —** Many tools don’t have a limit to how many recipients can receive emergency notifications at once. Users can contact entire contact lists or target areas without worrying about capacity limits. **Automation —** Users can automate emergency messages, which helps save time when an emergency arises. **Message management —** Users can control outgoing messages and incoming replies through a dashboard. From the dashboard, users can create new messages and edit existing ones. In addition, users can reply to specific recipients and see notification logs. **Resiliency —** In many cases, notifications need to be sent in high-stress, less-than-ideal times. For example, power outages and cellular disruptions often complicate normal phone notifications. However, emergency notification management tools often have extra servers and methods to bypass anything that would stand in the way of reaching their contact lists. **Message formats —** Notifications can be sent in a variety of ways to ensure the message is conveyed properly to everyone contacted. This includes image notifications, audio notifications, and traditional text message and phone call notifications. **Notification monitoring —** Users can monitor notifications in real time to see if everyone on their contact list was properly contacted. Monitoring also measures the effectiveness of the alerts by reading open rates and response rates. **GIS-based targeted outreach —** For users that don’t work with a specific contact list, GIS-based targets are an ideal way to contact people residing in specific areas of impact. This allows users to pinpoint people in certain areas that are in the area of an emergency. For example, if a tornado is forecast to hit a certain town, the emergency notification tool can use the GIS-based targeting feature to send out notifications to that town only. ### Trends Related to Emergency Notification Software **Social media emergency notifications —** Many tools are starting to implement social media notifications alongside the variety of standard methods to communicate to recipients in the event of an emergency. While text messaging has the highest engagement rates, social media posts are also a proven method of reaching a large number of people instantly. Social media is becoming a major, even initial, source of information for people. By sending emergency notifications to individual mobile and landline devices, as well as social media, users can ensure their emergency alerts quickly reach the highest level of awareness. ### Potential Issues with Emergency Notification Software **Formatting limitations in text notifications —** While text messaging is an ideal way to quickly communicate to a massive amount of people, there are some restrictions. Text messages often have a maximum character limit, depending on the device and cellular service a person uses. Because of this, users cannot rely on sending long messages in the event that the message is cut off. Furthermore, many recipients’ phones may not have the capability of receiving multimedia via text. People that only have landlines are also limited in the types of messages they are able to receive. To combat this, users should ensure they craft messages that are short and concise, as well as not rely on only sending text message emergency notifications so landline users are not excluded.