--- title: AlertMedia Reviews meta\_title: 'AlertMedia Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 569 reviews by the users' company size, role or industry to find out how AlertMedia works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 569 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- ### AlertMedia Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. [(96 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1268935&qs=pros-and-cons#reviews) Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. [(48 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1268808&qs=pros-and-cons#reviews) Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. [(43 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269618&qs=pros-and-cons#reviews) Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. [(40 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269311&qs=pros-and-cons#reviews) Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. [(31 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269015&qs=pros-and-cons#reviews) Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. [(14 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269189&qs=pros-and-cons#reviews) Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. [(8 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269477&qs=pros-and-cons#reviews) Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. [(8 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269413&qs=pros-and-cons#reviews) Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. [(7 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269041&qs=pros-and-cons#reviews) Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. [(7 mentions)](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269443&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of AlertMedia ##### 1. Ease of Use Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. [ See 96 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1268935&qs=pros-and-cons#reviews) See Related User Reviews ![Tracy L. P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy L. P.") TP Tracy L. P. Mid-Market (51-1000 emp.) 5.0/5 "Application Excellence" What do you like about AlertMedia? We use AlertMedia everday for access into our office building. The system is very user friendly and the application is professional looking and well d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Simple, User-Friendly App That Makes Daily Tasks Easy" What do you like about AlertMedia? I love how simple the app is, especially its layout. The dashboard is very user-friendly, and it makes it easy for me to see all the local branches th ##### 2. Customer Support Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. [ See 48 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1268808&qs=pros-and-cons#reviews) See Related User Reviews GT Greg T. Enterprise (\> 1000 emp.) 4.0/5 "Simple, Thorough, Effective" What do you like about AlertMedia? The simplicity of use was important to me when I began shopping for a new notification tool. I believe that almost three years later AlertMedia contin VL Venetta L. 5.0/5 "Highly Effective Communication with Stellar Support" What do you like about AlertMedia? AlertMedia is very useful for communicating with an audience on an individual or group basis using text, voice, or email, and I love its ability for b ##### 3. Alerts Management Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. [ See 43 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269618&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Indispensable" What do you like about AlertMedia? This tool is indespensible if you want to communicate to your employees with almost guarenteed certainty at a moments notice. In an emergency, seconds ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Proactive Safety and Security Force Multiplier" What do you like about AlertMedia? AlertMedia has continued to grow from day one of our partnership, utilzing client requests and input to drive the new key features that they develop. ##### 4. Communication Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. [ See 40 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269311&qs=pros-and-cons#reviews) See Related User Reviews VL Venetta L. 5.0/5 "Highly Effective Communication with Stellar Support" What do you like about AlertMedia? AlertMedia is very useful for communicating with an audience on an individual or group basis using text, voice, or email, and I love its ability for b EB Erica B. 5.0/5 "Effortless Communication with AlertMedia" What do you like about AlertMedia? I find AlertMedia to be a necessary tool for notifying residents about important matters. It's easy to use and sends out messages quickly. I'm able to ##### 5. Simple Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. [ See 31 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269015&qs=pros-and-cons#reviews) See Related User Reviews ![Tracy L. P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy L. P.") TP Tracy L. P. Mid-Market (51-1000 emp.) 5.0/5 "Application Excellence" What do you like about AlertMedia? We use AlertMedia everday for access into our office building. The system is very user friendly and the application is professional looking and well d GT Greg T. Enterprise (\> 1000 emp.) 4.0/5 "Simple, Thorough, Effective" What do you like about AlertMedia? The simplicity of use was important to me when I began shopping for a new notification tool. I believe that almost three years later AlertMedia contin ### 5 Cons or Disadvantages of AlertMedia ##### 1. Notification Issues Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. [ See 14 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269189&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Instant Alerts and Reliable Communication" What do you dislike about AlertMedia? Nothing. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Dashboard and Effortless Multi-Channel Messaging" What do you dislike about AlertMedia? Incomplete Alert Delivery: Not all alerts are reliably delivered to every user, which can result in communication gaps. Slow Performance: The system s ##### 2. Inefficiency Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. [ See 8 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269477&qs=pros-and-cons#reviews) See Related User Reviews GT Greg T. Enterprise (\> 1000 emp.) 4.0/5 "Simple, Thorough, Effective" What do you dislike about AlertMedia? Lately, the company seems to have lost its customer-first focus. It feels like they’ve become a victim of their own growth, and I’m no longer receivin ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Dashboard and Effortless Multi-Channel Messaging" What do you dislike about AlertMedia? Incomplete Alert Delivery: Not all alerts are reliably delivered to every user, which can result in communication gaps. Slow Performance: The system s ##### 3. Integration Issues Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. [ See 8 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269413&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Dashboard and Effortless Multi-Channel Messaging" What do you dislike about AlertMedia? Incomplete Alert Delivery: Not all alerts are reliably delivered to every user, which can result in communication gaps. Slow Performance: The system s ![AJ K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AJ K.") AK AJ K. Enterprise (\> 1000 emp.) 5.0/5 "A first class organization" What do you dislike about AlertMedia? Nothing other than I don't know all of the abilities and how to intergrate more into our company. ##### 4. Limitations Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. [ See 7 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269041&qs=pros-and-cons#reviews) See Related User Reviews DT Dirk T. Mid-Market (51-1000 emp.) 5.0/5 "Easy-to-Use API for Hassle-Free Notifications" What do you dislike about AlertMedia? Limited number of People you can have on a basic account. ![Chloe T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe T.") CT Chloe T. 5.0/5 "Effortless Emergency Communication, Highly Recommended" What do you dislike about AlertMedia? I think there's a lot of features that we don't utilize, partly because we don't understand them. Some of the location-specific stuff. ##### 5. Limited Functionality Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. [ See 7 mentions ](https://www.g2.com/products/alertmedia/reviews?filters%5Bsentiment_snippet%5D=1269443&qs=pros-and-cons#reviews) See Related User Reviews ![Danny A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danny A.") DA Danny A. Enterprise (\> 1000 emp.) 5.0/5 "Effective Communication for Severe Weather and Emergency Response Info" What do you dislike about AlertMedia? I have not had any unpleasant experiences with AlertMedia . . . other than being away from my PC and can't use it!! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "AM has worked marvelous for us." What do you dislike about AlertMedia? The drawing tools aren't the easiest to maneuver. ![Stephen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen C.") SC Stephen C. Lead Security Analyst Enterprise (\> 1000 emp.) 8/6/2026 "Excellent Custom Subscriptions and Instant Access to Threat Analysts" 5/5 What do you like best about AlertMedia? The custom subscriptions are excellent for tailoring exactly which alerts our business wants to receive and which ones we choose to act on. This helps ensure we have the right information to share with our stakeholders and employees if they need to be notified about an incident. Instant access to a threat analyst is another fantastic feature, as it allows our team to reach out for updates and request additional information whenever needed. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? Not much to dislike. The team is always working with us to ensure all our needs are met, and they continue to partner with us so we can get the best out of the platform. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? I’m currently working on our interactive dashboard to quickly pull analytics from the platform. It gives us real-time data on all the alerts we receive, and it also tracks what we investigate versus what we dismiss. Because of this, the data analytics team is taking a closer look at those patterns as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Sendoso BV Brayan V. Global Security System Manager Enterprise (\> 1000 emp.) 8/3/2026 "Alert Media deployment at Analog Devices" 5/5 What do you like best about AlertMedia? What I like best about AlertMedia is its ability to quickly and reliably reach employees through multiple communication channels during critical events. From a security and business continuity perspective, having a single platform that can deliver timely notifications, collect employee status updates, and provide real-time visibility into responses helps us make faster, more informed decisions. I also appreciate its ease of use for both administrators and employees, which is critical to driving adoption and ensuring people engage with the platform when it matters most. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? At this time, there is nothing I specifically dislike about AlertMedia. The platform has met our needs for emergency communications and employee notifications, and my experience with both the functionality and usability has been positive. As with any technology, there are always opportunities for future enhancements, but overall I have been satisfied with the platform and the value it provides to our organization. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? AlertMedia is solving the challenge of quickly communicating with and accounting for employees during emergencies, business disruptions, and critical events. Before implementing a mass notification platform, reaching large groups of employees across multiple locations could be time-consuming and rely on several disconnected communication methods. For me, the biggest benefit is having a single, reliable platform to rapidly notify employees, receive acknowledgments, and gather status updates during an incident. This improves our ability to protect employees, make informed decisions, and coordinate response efforts with greater confidence. It also supports business continuity by ensuring critical information reaches the right people at the right time, regardless of their location or device. Ultimately, AlertMedia helps us strengthen employee safety, improve crisis communications, and increase overall organizational resilience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Sendoso ![Rodney T S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodney T S.") RS Rodney T S. Project Manager / IT System Specialist Mid-Market (51-1000 emp.) 7/16/2026 "Easy to Use, Seamless SSO Integration, and Exceptional Support" 5/5 What do you like best about AlertMedia? I wanted to share some thoughts regarding our experience with AlertMedia. One of the standout aspects is just how easy it is to use; sending information to designated targets is straightforward and efficient. The system integrates seamlessly with our employee single sign-on provider, making access and authentication smooth for everyone involved. The support we’ve received from AlertMedia has been exceptional. At the County, we’ve relied on AlertMedia several times to send mass communications to employees, and it has consistently delivered reliable performance. When it comes to pricing, AlertMedia is quite competitive, offering a comparable rate to similar products on the market. What sets it apart is the breadth of functionality included with the platform—we truly get a lot of value. Looking ahead, we’re excited to start leveraging the built-in intelligence features and exploring the AI enhancements that AlertMedia offers. These additions should further streamline our communication processes and provide even more robust capabilities. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? I do not have any dislikes about AlertMedia. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? We have several buildings that make up our County campus. It has allowed us to efficiently notify the designated groups as necessary to relay important infomration as needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite GT Greg T. Director Business Continuity Enterprise (\> 1000 emp.) 3/3/2025 "Simple, Thorough, Effective" 4/5 What do you like best about AlertMedia? The simplicity of use was important to me when I began shopping for a new notification tool. I believe that almost three years later AlertMedia continues to offer ease of use. I also am appreciative of the growth of the tool. The scalability is a nice offer to organizations of all sizes. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? Lately, the company seems to have lost its customer-first focus. It feels like they’ve become a victim of their own growth, and I’m no longer receiving the level of customer care I’ve come to expect. For example, it took me five months just to find out who my new relationship manager was. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? Ease of use to notify employees of an incident. I love the ability to geo-fence our branches and report to the affected areas. We are now using the polling feature as a part of our fire/building evacuation drills. A very efficient way to track who is in the office and who is hybrid for the day. Review collected by and hosted on G2.com. Show More 7/15/2026 Current UserValidated ReviewerIncentivizedSource: Sendoso ![Tom N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom N.") TN Tom N. Port Administrator Enterprise (\> 1000 emp.) 6/29/2026 "Improved Crisis Communication and Employee Safety through real time tracking" 4.5/5 What do you like best about AlertMedia? What I like best about AlertMedia is its ability to quickly communicate critical information to employees through multiple channels (text, email, voice, and mobile notifications) from a single platform. The interface is intuitive and easy to use, which allows our team to send emergency alerts and operational updates rapidly, especially during disruptions or urgent situations. I also appreciate the real-time delivery tracking and response capabilities, which help confirm that messages are reaching the intended audience and provide visibility into employee status during incidents. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? AlertMedia seems to be designed with "First World" communications channels. In Latin America our employees live on WhatsApp, not SMS. The AlertMedia integration with WhatsApp has not functioned well which makes the system essentially an emergency notification system between our headquarters and selected senior employees. What I dislike most about AlertMedia is that some advanced features require additional setup and ongoing maintenance to keep contact lists and notification groups current. While the platform is very powerful, configuring workflows and ensuring accurate distribution lists can take time, especially in large organizations. I would also like to see more customization options in certain reporting and dashboard views to better match specific operational needs. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? AlertMedia delivers tailored threat intelligence in an easily digestible format that facilitates knowledge of situations that could negatively impact our business and our employees. For example, up-to-date analytics on tropical storms helps us anticipate the effect of hurricanes and tropical depressions on our business and customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Greg D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg D.") GD Greg D. Sr. Director, Operational Risk & Strategy Enterprise (\> 1000 emp.) 7/15/2026 "Simple, Powerful Emergency Notifications with Strong Mobile App" 4.5/5 What do you like best about AlertMedia? AlertMedia’s user interface is simple yet powerful. Some of the platform’s standout features include multi-channel emergency notifications, real-time threat intelligence data, two-way communication, and strong mobile app functionality. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? There should be a way for users to choose which threat messages they want to receive. We also have to manage message fatigue for our employees. When too many messages are sent, employees can start ignoring important, critical alerts. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? AlertMedia helps us quickly identify threats, communicate with impacted teammates, and confirm employee safety during emergencies and business disruptions. The platform brings together real-time threat intelligence, multi-channel emergency notifications, and two-way communication, which strengthens our crisis response and supports business continuity. With better visibility into emerging risks and the ability to send faster, more targeted messages, AlertMedia helps protect teammates and maintain operational resilience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite RM Rory M. Director of Executive Protection and Threat Assessment Enterprise (\> 1000 emp.) 7/17/2026 "Reliable All-in-One Mass Communication and Real-Time Threat Intelligence" 5/5 What do you like best about AlertMedia? AlertMedia provides our security team with a reliable, all-in-one platform for mass communication and real-time threat intelligence, enabling us to rapidly notify personnel, monitor emerging risks, and make informed decisions that enhance client safety and operational effectiveness. AlertMedia is worth the investment because it combines critical mass communication and real-time threat intelligence in one platform, improving operational efficiency, accelerating response times, and reducing the need for multiple standalone solutions. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? we have not found any dislikes just yet. we have been using the platform for almost 2 years now. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? We were using multiple messaging platforms and did not have a threat intelligence platform. This "one-stop-shop" approach improves situational awareness, speeds up response times, reduces the need for multiple vendors, and helps us better protect our employees, clients, and operations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/21/2026 "Flexible, Intuitive Alerts with Reliable Support and Weekly Threat Intelligence" 5/5 What do you like best about AlertMedia? I like that I can control when and how I receive updates. Since I always have my phone with me, I can access the latest information the system provides at any time. I can also easily disable alerts for issues that are irrelevant to me, while prioritizing the alerts that need my attention. When I access the system from my laptop, the drag-and-drop interface feels intuitive and helps me quickly update our personnel. Our area of interaction covers an entire state, and I appreciate that the system identifies an alert with a physical address (useful for future reference in mapping software), along with the extent of the local or regional impact associated with the event. The graphics also help me better understand the scope of the issue and identify nearby assets that may need monitoring or assistance. The system uses AI to support alert and doesn't get in the way of actually using the system. We use AlertMedia on company-issued cell phones and office computers. The system integrates well with normal business applications and offers excellent control over how users interact with the interface, as well as how the system sends alerts to users. AlertMedia made it simple to load the software. Pricing for our business model is comparable to other options, but I do like AlertMedia's Weekly Threat Intelligence Brief document, a weekly briefing document that outlines domestic and global threats which is well researched, written, and interesting. Its an additional, unexpected benefit to owning and using the system and I look forward to reading the briefing document every week. The system performs as advertised and our users, nearly 60, haven't reported any issues with connectivity. The text alerts are simple, straightforward and to the point with a link to a more detailed record in the AlertMedia system for those interested in more details. Onboarding challenges are handled well by AlertMedia representatives, and, while the system becomes more intuitive with use, new users can always reach out to customer service for specific help with issues. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? Downsides for new users can be continuous alerts. Until you work within the system to prioritize the types of local alerts you want to receive, you will get more alerts than you need. I recommend working with customer service to learn the basic process to filter alerts for the information you need / care about. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? AlertMedia Alerts pinpoint the location of reported fires, violence, or unusual public events. I also have my constituent locations mapped in the system and can easily look up who is closest to the reported issue. I used this feature to reach out and ask them for input on what's going on so I can build an appropriate response that is useful to people local to the issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite AS Allyssa S. Enterprise (\> 1000 emp.) 7/16/2026 "Exceptional Customer Service, Seamless Emergency Communication" 5/5 What do you like best about AlertMedia? I love AlertMedia's customer service; it's elite. They meet with us monthly, help work towards our goals and initiatives, and are always there when we need them or want to brainstorm ideas. They also review statistics with us to help us see how we are doing and touch base on our goals, follow up in a timely manner with resources and everything we need. The initial setup was very easy and user-friendly, which was a pleasant surprise. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? The cost is challenging but I know that is out of their control. Consider pricing based on not just size of organization but what level of services are used and discounts for long-term customers. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? I use AlertMedia for effectively notifying 56,000+ employees during emergencies. Their elite customer service provides monthly meetings, helping us with goals and timely follow-ups. They review statistics to show our performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Mark T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark T.") MT Mark T. D Enterprise (\> 1000 emp.) 7/16/2026 "Great Onboarding, Fair Pricing, and Strong Performance" 5/5 What do you like best about AlertMedia? AlertMedia was great to work with during the onboarding process. The pricing model is extremely fair, and the performance is at par or above similar systems I have worked with. Review collected by and hosted on G2.com. What do you dislike about AlertMedia? I have my notifications set to a pretty low alerting setting. I sometimes receive alerts that I don't feel pertain to my organizations safety. Review collected by and hosted on G2.com. What problems is AlertMedia solving and how is that benefiting you? AlertMedia makes it easy to contact specific offices, individual employees, or, when needed, send an occasional “All” alert. Using the remote worker intel has also been helpful for ensuring we provide the same duty of care to our remote workforce that we offer our in-office employees. Review collected by and hosted on G2.com. 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