--- title: Mobile Text Alerts Reviews meta_title: 'Mobile Text Alerts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how Mobile Text Alerts works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 73 scale: '5' date_modified: '2026-11-11' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Mobile Text Alerts Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use in Mobile Text Alerts, finding it simple yet effective for group messaging. (3 mentions)
Users find the automation features of Mobile Text Alerts efficient for mass texting, enhancing their communication experience. (2 mentions)
Users value the user-friendly and sophisticated features of Mobile Text Alerts, making communication effective and efficient. (2 mentions)
Users find Mobile Text Alerts to be affordable, making it an excellent choice for budget-conscious instructors. (1 mentions)
Users appreciate the ease of use and powerful features of Mobile Text Alerts, making communication with students seamless. (1 mentions)
Users have experienced poor customer support initially, though improvements have been noted over time. (2 mentions)
Users find the difficult learning curve challenging, especially for those without a marketing background, despite helpful support. (1 mentions)
Users noted that customer support improvements were slow initially, affecting their overall experience with Mobile Text Alerts. (1 mentions)
Users find the interface not intuitive, requiring support to navigate the platform effectively. (1 mentions)
Users find the poor interface design challenging and unintuitive, but support can assist in clarifying issues. (1 mentions)

5 Pros or Advantages of Mobile Text Alerts

5 Cons or Disadvantages of Mobile Text Alerts

Mobile Text Alerts Reviews (73)

Reviews

Mobile Text Alerts Reviews (73)

4.6
73 reviews
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DM
David M.
IT Administrator and ATP
Mid-Market (51-1000 emp.)
"Easy-to-Use, Feature-Rich Tool with Great Support"
5/5
What do you like best about Mobile Text Alerts?

Easy to use interface; feature-rich but simple to use. Great support whenever it is needed. Makes it a breeze to keep our staff communications targeted and informative. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Allow the option to send messages via SMS or email; at present, if you wish to send notices via email, you need to create a new entry for the same subscriber with just that information. Review collected by and hosted on G2.com.

HR
Howard R.
Owner
Small-Business (50 or fewer emp.)
"Smooth, Hassle-Free Texting from Your Computer"
5/5
What do you like best about Mobile Text Alerts?

I am using Mobile Text Alerts to contact customers and associates from my computer. I don't like texting from a mobile phone. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

no complaints. The system runs very smoothly Review collected by and hosted on G2.com.

Jen L.
JL
Jen L.
Chief Communications Officer
Small-Business (50 or fewer emp.)
"Outstanding Customer Service and Flexible Pricing with Easy Messaging & Analytics"
5/5
What do you like best about Mobile Text Alerts?

The customer service is outstanding! Its pricing structure is flexible for my needs, too. It's easy to upload contacts, schedule messages, and track analytics. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Nothing comes to mind! If I had to say something, it would be that I wish there were nonprofit pricing. I have a strict budget, and so I only purchase three months, which is less expensive than an annual plan even with the yearly discount. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Cost-Effective, but Laggy Messaging and Failed Texts Frustrate Clients"
1.5/5
What do you like best about Mobile Text Alerts?

It's a very cost effective software that has the ability to send and receive messages. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

The software always lags and sometimes doesn't sent texts. We received a lot of complaints from clients due to the system not doing what it's supposed to. Review collected by and hosted on G2.com.

Kari W.
KW
Kari W.
Manager
Small-Business (50 or fewer emp.)
"Easy to use service for your business"
5/5
What do you like best about Mobile Text Alerts?

This service is very user friendly and an asset to communication and advertising for small businesses Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

There hasn't been anything that I haven't liked about this service Review collected by and hosted on G2.com.

Conner T.
CT
Conner T.
Small-Business (50 or fewer emp.)
"Best Texting Service I've Found"
4.5/5
What do you like best about Mobile Text Alerts?

When looking to create a small list for our business to check-in on investors, we were looking for an interface that was easy to use, and easy to personalize. So far, it's been precisely what we've looked for. The price has been fair, and the customer response team was prompt in addressing any issues I had. I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Our free trial did not enable us to send even a text to a small list until we upgraded, so we were not able to measure response rates prior to signing up. It's worked out well, but I wish we had the ability to send a few texts to a small list beforehand. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Conner, thank you for your feedback! It's always great to hear when people are satisfied, and feel free to let us know if there's ever anything we can do for you!

(Just a note about the free trial, currently it allows up to 50 messages with the idea being to give users a chance to get a feel for how services work - but we do appreciate the feedback on the possibility of expanding that as well!)

BK
Ben K.
Small-Business (50 or fewer emp.)
"Excellent for eliminating a lot of the manual work involved in marketing."
5/5
What do you like best about Mobile Text Alerts?

I like how easy it is to add subscribers, it is very intuitive. Also the reporting tools are great because you can see who's carrier rejected the message, etc. Easy to implement and integrate as well. Customer support is nearly immediate with the chat bar on the right. I use it frequently. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I don't like how you can't select multiple contacts from the rejected by carrier list to delete all at once. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Hi Ben, thank you so much for your review! We're happy to be a useful solution for your business's marketing and your feedback is appreciated!

DF
Donna F.
Mid-Market (51-1000 emp.)
"User Friendly Mass Communication Tool"
5/5
What do you like best about Mobile Text Alerts?

User friendly system that was easy to implement within our company. Just like sending text messages from your phone! Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Need a better system for reviewing sent messages, as well as sorting subscribers/users in alpha order for ease of access. Review collected by and hosted on G2.com.

Donald g.
DG
Donald g.
Small-Business (50 or fewer emp.)
"best platform for texting marketing"
5/5
What do you like best about Mobile Text Alerts?

how easy it is to use from logging in to sending and receiving texts Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

that it's only available for mobile it should be emails too Review collected by and hosted on G2.com.

Dawnie F.
DF
Dawnie F.
Small-Business (50 or fewer emp.)
"Return User"
5/5
What do you like best about Mobile Text Alerts?

Rates and offerings are competitive. Website is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I would like to integrate with our GoDaddy website platform. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

Thanks for your review, Dawnie! Happy to know you find the platform user-friendly and we appreciate the feedback. :)